Majoituspaikan julkisivu

Arvostelut: Best Western Plus Meridian Hotel

3.5 out of 5
Best Western Plus Meridian Hotel
6 Murang'a Road, Off Moi Avenue, Nairobi

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 538 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 330 kautta 1002 arvostelua" "
Arvosana 6 - OK. 86 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 23 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 25 kautta 1002 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Magnus

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2022
F.O.M vastasi 5.2.2023
Dear Magnus,Thank you for taking time to share your feedback with us. We are humbled to have had the pleasure of hosting you and we hope to host you again soon.With Best Regards,Best Western Plus Meridian Hotel Management Team.

8/10 Hyvä

Ville

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Decent hotel
Toimiva hotelli Nairobin CBD:n reunalla. Lentokenttäkuljetus, huone, aamupala, vuokra-auton ilmainen tallipysäköinti kaikki ok. Ei hieno, mutta hyvä hinta-laatu. Ulkouima-allas kiinni ehkä koronan takia. Myöhäinen saapuminen täytyy erikseen infota respaan. A decent hotel in the edge of CBD. Airport pick-up, room, breakfast, parking garage all very ok. Not fancy, but good service and value for money. Pool closed due to covid measures? Late arrival apparently needs to be informed in advance.
Yöpyi 3 yötä marraskuussa 2020
Duty Manager vastasi 23.11.2020
Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

8/10 Hyvä

Paavo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2019
FOM vastasi 26.1.2019
Dear Valued Guest! Greetings! Thank you for writing this review, we are so glad that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will be with my team to provide a high level of comfort to our guests. We look forward to you visiting us soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

8/10 Hyvä

Paavo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2019
FOM vastasi 21.1.2019
Dear Valued Guest! Greetings! Thank you for writing this review, we are so glad that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will be with my team to provide a high level of comfort to our guests. We look forward to you visiting us soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä marraskuussa 2018
FOM vastasi 30.11.2018
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

8/10 Hyvä

Mika

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Viihtyisä keskustahotelli
Siistit huoneet ja hyvä aamiainen. Mukava pieni uima-allas ja viihtyisä allasbaari. Ystävällinen, mutta ei niin ammattitaitoinen vastaanottohenkilöstö. Olin varannut yhden family suiten ja kaksi std-huonetta. Saimme 3 x std ja vasta selvittelyn jälkeen yksi muutettiin isommaksi, josta olin etukäteen jo maksanut tuplasti enemmän. Huone ei ollut valmiina (klo 18). Muutenkin hidasta toimintaa. Illallisella buffet-ruoat hieman haaleita, mutta muuten ihan ok. Ympäristö ei viihtyisä, mutta tuskin missään Nairobissa.
Yöpyi 1 yön helmikuussa 2018
FOM vastasi 16.3.2018
Dear Valued Guest, Greetings! Thank you for taking the time to review your stay at the Best Western Plus Meridian Hotel. Thank you for mentioning for our rooms and breakfast. I have noticed your feedback for rooftop pool and bar. On behalf of our entire team, I would like to apologies for not exceeding your expectations in term of delaying in check-in process. We have noted your feedback positively and seriously please be assured that this matter has been addressed with the entire team and briefed so as to ensure that such an instance does not recur. I do hope that you will treat this incident in isolation and give us another opportunity to provide you a superior experience. We thank you once again for your valuable feedback and looking forward to seeing you in the future. Regards, Management Team Best Western Plus Meridian.

10/10 Loistava

Jenna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2018
FOM vastasi 13.2.2018
Dear Jenna, Greetings from the Best Western Plus Meridian Hotel! Thank you for taking your precious time in sharing with us your experience through Hotels.com. It been our pleasure to make your visit memorable and we are delighted you liked our services. Thank you for choosing to stay with us and we hope you will be back again in the near future. Regards, Management Team Best Western Plus Meridian Hotel

10/10 Loistava

Jari-Pekka

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Really satisfied
I do not know why this is rated "only" as three star hotel?, as this definitely is four star hotel. Staff took really good care of me and other customers and also outside of hotel was 2-3 employees 24/7. Employees in hotel and restaurang were also really smily, so I felt really happy of being customer. This place has really great athmosphere and workers really made me feel welcome and helped without problems if needed help. Around of 30 employees only one treated me presumptuously (I am rocker, not person in a expensive suit). Location of hotel is also excellent. This is in a silent side street next to Moi Ave. It is only 1,5 kilometers to National Museum etc. Also breakfast was "four star hotel" level. It was served at A Rendez-Vous that is outside of breakfast time normal restaurang. I was really happy to notice that in ala carte list they had well marked vegetarian choices and things that they include. Also waitresses confirmed from chef which are vegan options. In my third night here I decided to buy buffet and I was so happy to see that 9 choices of 11 hot dishes were vegetarian. All employees in restaurang treated "rock man" really friendly and down-to-earth way in breakfast and evening times. And they looked after customers if they needed something. I like to write names to my notes when I get good service. Thanks at least to Julius, Lilian, Rose, Lindah, Betty, Faith, Susan, Jacinta, John, James and Jackline. Thanks, Jari-Pekka
Yöpyi 2 yötä joulukuussa 2017
FOM vastasi 5.1.2018
Dear Guest, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

10/10 Loistava

Inna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2017
FOM vastasi 5.1.2018
Dear Guest, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

10/10 Loistava

Heikki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel with excellent value for money
Nice hotel in a very central location. Service is very polite and nice. Rooms are clean and well equipped.
Yöpyi 2 yötä heinäkuussa 2017
Jesse vastasi 4.8.2017
Thank you for your excellent review! I am glad that you consider the Best Western Plus Meridian Hotel a nice hotel providing excellent value for money! Thank you for mentioning our very central location, very polite staff as well as our clean and well equipped rooms. We look forward to hosting you again in the near future.

6/10 OK

Tuula, Lappeenranta

Hyvää: Siisteys
Ei saanut hyvää kuvaa hotellista, pienen hetken olimme poissa huoneestamme ja olin jättänyt käsilaukkuni sinne, (ei näkyville, matkalaukussa) siellä olevasta rahapussista oli viety 300 dollaria. Kaiki muut rahat oli tallelokerossa, mutta nämä ubohtuivat. Jäi epärehellinen kuva hotellin henkilökunnasta. Poistumisemme huoneesta oli huomattu heti ja menty sisään. Hotellissa oli menossa patjan vaihdot, saimme juuri remontoidun huoneen, joka oli hyvä. Hotelli sijaitsi vilkkaalla paikalla.

8/10 Hyvä

Patrick

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lot of traffic nearby. Hotel is fine. Service and food is good.
Yöpyi 3 yötä huhtikuussa 2024
FOM vastasi 15.4.2024
Dear Patrick, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Pierre, calgary

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Frendly staff
Yöpyi 3 yötä huhtikuussa 2024
FOM vastasi 15.4.2024
Dear Pierre, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Dawit

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä maaliskuussa 2024
FOM vastasi 8.4.2024
Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Anna, Mississauga

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was safe a Clean and nice
Yöpyi 2 yötä maaliskuussa 2024
FOM vastasi 8.4.2024
Dear Anna, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

siroos

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Kindness
Yöpyi 1 yön maaliskuussa 2024
FOM vastasi 3.4.2024
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Teresia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff, very clean, good and variety of food, Security is really good and safety of guests is a priority.
Yöpyi 12 yötä maaliskuussa 2024
FOM vastasi 3.4.2024
Dear Teresia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

6/10 OK

Si Cheng, san francisco

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good price and very friendly staffs. It requires a taxi to get in and out. The neighborhood is not good for walking around. The WiFi in room was bad. Shower water is not enough and amenities are not good.
Yöpyi 3 yötä maaliskuussa 2024
FOM vastasi 3.4.2024
Dear Si Cheng, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. In regard to wifi, shower water and amenities, We have noted the concerns raised and we have forwarded your comments to the relevant head of department for action.Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.

8/10 Hyvä

Tanja

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and great location
Yöpyi 1 yön maaliskuussa 2024
FOM vastasi 3.4.2024
Dear Tanja, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 Hyvä

Brad

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Staff were very friendly. There were two main issues. First, the wifi was only accessible if you went into the courtyard (not accessible from the room). Second, our power would cut out for about 5 seconds every 10 minutes. Very annoying. We had two different staff come to look at it and we even tried to change rooms but were denied. Still, staff were friendly and I’d be willing to try staying there again.
Yöpyi 2 yötä maaliskuussa 2024
FOM vastasi 3.4.2024
Dear Brad,First and foremost, we would like to thank you for the praising review you shared following your recent visit to Nairobi and we are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We have noted the concerns raised in regards to wifi and power issue and we have forwarded your comments to the relevant head of department for action. Again, we thank you for this very kind review and we look forward to serving you again soon. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

8/10 Hyvä

siroos

Yöpyi 2 yötä maaliskuussa 2024
FOM vastasi 18.4.2024
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 Hyvä

siroos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly
Yöpyi 3 yötä maaliskuussa 2024
FOM vastasi 3.4.2024
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 Hyvä

Michael A.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The entire staff was very friendly and welcoming to me! I felt comfortable and safe at all times in my nice room and the food in the hotel restaurant was delicious!!!!!!! I truly enjoyed my stay because the hotel amenities and location was great right downtown! But is was the fantastic staff of good people that made my stay Excellent!!!!!! I’ll be back next year with a whole group of my family next February for vacation from America! Yes, I loved it that much and my family can’t wait to experience the same!!!!!!! Thank you to the entire staff and keep on doing what you’re doing! You’re Awesome!👌👌👌👌❤️
Yöpyi 4 yötä helmikuussa 2024
FOM vastasi 3.4.2024
Dear Michael, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

J.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is the first hotel ever where they ask you every day if you are happy with your room or if you have any complaints. My room was clean. The service you get from the staff is excellent. I will definitly come back. The location was perfect. Walkable to Java House and CJ's, supermarket. And it is easy to get an Uber to go to the shopping malls. Very nice and helpful staff, thank you Gillian, Anthony, Jacintah and everyone else who works at the hotel.
Yöpyi 3 yötä maaliskuussa 2024
FOM vastasi 25.3.2024
Dear J, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Caitlin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were wonderful, accommodating, and the security made my partner and I feel extra safe despite being city centre. The breakfast options were 10/10!
Yöpyi 1 yön tammikuussa 2024
FOM vastasi 6.3.2024
Dear Caitlin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Warm staff. Convenient location in CBD
Yöpyi 1 yön helmikuussa 2024
FOM vastasi 5.3.2024
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 Hyvä

Epiphane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Staffs were very efficient
Yöpyi 2 yötä helmikuussa 2024
FOM vastasi 5.3.2024
Dear Epiphane, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Alecia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really great service from all staff, they make an effort to get to know you and meet your needs. Very friendly and helpful.
Yöpyi 1 yön helmikuussa 2024
FOM vastasi 5.3.2024
Dear Alecia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Kelly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Always a great stay at Best Western. Excellent staff who cater for you 24-7.
FOM vastasi 5.3.2024
Dear Kelly, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 Hyvä

Paolo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good clean hotel overall. People were nice. Food is ok
Yöpyi 1 yön helmikuussa 2024
FOM vastasi 5.3.2024
Dear Paolo, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

2/10 Hirveä

Ibrahim

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The worst experience ever. Staff don't know anything about how to interact with customers, and what is the right rules. Also they refused give me invoice for my stay, so anyone will have business visit, be careful that they will nit give you invoice.
FOM vastasi 14.3.2024
Dear Ibrahim, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We have noted all the concerns you raised and we have forwarded to the head of departiment for cations. For the invoice, i have seen your booking was through third party expedia and it was paid for, and for such kind of bookings, you can only get the invoice from expedia which was explained to you. Please accept our sincere apologies for any inconvenience this might have caused. Please give us another chance to serve you. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

8/10 Hyvä

Josephus

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is good for the price. I enjoyed my stay.
Yöpyi 1 yön tammikuussa 2024
FOM vastasi 26.2.2024
Dear Josephus, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Hassen

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Accueil du veilleur de nuit et du personnel
Yöpyi 6 yötä helmikuussa 2024
FOM vastasi 22.2.2024
Dear Hassen, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 Hyvä

Wanjiku

Yöpyi 2 yötä helmikuussa 2024
FOM vastasi 25.3.2024
Dear Wanjiku, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel with an very good breakfast
Yöpyi 1 yön helmikuussa 2024
FOM vastasi 22.2.2024
Dear Peter, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Carlos, Laredo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Une hotel excelente atención del personal en todos lados en el restaurante muy muy buenas personas Muy satisfecho
Yöpyi 1 yön helmikuussa 2024
FOM vastasi 12.2.2024
Querido Carlos: ¡Saludos desde el Best Western Plus Meridian Hotel Nairobi! Gracias por tomarse el tiempo para compartir sus comentarios. Sus comentarios son importantes y valiosos para nosotros. Esperamos darle la bienvenida con la misma excelencia y calidez. Saludos cordiales, Equipo directivo, Best Western Plus Meridian Hotel Nairobi.

2/10 Hirveä

Umang

Light ia not stable in room
Yöpyi 3 yötä helmikuussa 2024
FOM vastasi 12.2.2024
Dear Umang, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be effectively used to take corrective measures concerning services. We have seen through your feedback that your stay was not up to to your expectation and it breaks our heart to hear that we did not meet your expectation, Please accept our since apologies for the inconvenience caused. We have gotten InTouch with you through email so that we can have some more details as to what could have gone wrong. Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.

10/10 Loistava

Hiwot Girma

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
👌
Yöpyi 2 yötä helmikuussa 2024
FOM vastasi 12.2.2024
Dear Hiwot, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Carlos, Laredo

Yöpyi 2 yötä helmikuussa 2024
FOM vastasi 25.3.2024
Dear Carlos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly helpful staff. Easy access to the city centre.
Yöpyi 2 yötä helmikuussa 2024
FOM vastasi 12.2.2024
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Nicholas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is conveniently located in town. Staff is very friendly and helpful... And great breakfast.
Yöpyi 1 yön helmikuussa 2024
FOM vastasi 12.2.2024
Dear Nicholas, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

4/10 Huono

Marcin

Yöpyi 3 yötä helmikuussa 2024
FOM vastasi 15.4.2024
Dear Marcin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be used to take corrective actions concerning the services, We regret that we did not exceed your expectation as per your rating, could you share more details as to what happened to fom@meridianhotelkenya.com). Hope to hear from you soon and Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff (Mr. Patrick, Miss Gillian, Miss Florence & Mrs. Catherine) were extremely helpful, professional and polite in regards to fixing the wifi, helping me shift rooms, greetung me each morning at breakfast and advising me on different tours available in and around Nairobi.
Yöpyi 5 yötä tammikuussa 2024
FOM vastasi 12.2.2024
Dear John, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easily accessible. Friendly and helpful staff
Yöpyi 1 yön helmikuussa 2024
FOM vastasi 12.2.2024
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

8/10 Hyvä

Alex

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Satisfied
Yöpyi 1 yön helmikuussa 2024
FOM vastasi 12.2.2024
Dear Alex, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

6/10 OK

Hawa

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä tammikuussa 2024
FOM vastasi 8.4.2024
Dear Hawa, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We regret that we didn't meet your expectation, please could you share more details as to what might have happened so that we can exceed your expectation in your next visit if you give us a chance to correct ourselves. looking forward to have you again. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The wifi could use some minor improvement.
Yöpyi 4 yötä tammikuussa 2024
FOM vastasi 2.2.2024
Dear John, Greetings from Best Western Plus Meridian Hotel Nairobi! and Thank you for taking time out to share your feedback. we regret to learn that some aspects did not meet your expectations We have noted with concern the issue raised in regards to Wi-fi and I assure you we shall have the issue addressed. Thank you again for this review and we look forward to your next visit. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

10/10 Loistava

John

Yöpyi 2 yötä tammikuussa 2024
FOM vastasi 25.3.2024
Dear John, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

10/10 Loistava

Kelvin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
@Best Western Plus Meridian Hotel was clean and quiet with friendly staff. It is the place to be right in glory of Nairobi.
Yöpyi 3 yötä tammikuussa 2024
FOM vastasi 2.2.2024
Dear Kelvin, Greetings from Best Western Plus Meridian Hotel Nairobi! Welcome back and Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

8/10 Hyvä

Sylvain

Yöpyi 1 yön tammikuussa 2024
FOM vastasi 24.1.2024
Dear Sylvain, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.