Yksityinen ranta, valkoista hiekkaa, aurinkotuoleja, aurinkovarjoja
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Arvostelut: Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 out of 5
Sunset at the Palms Resort - Adults Only - All Inclusive
Norman Manley Blvd, Negril, Westmoreland

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 692 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 196 kautta 1003 arvostelua" "
Arvosana 6 - OK. 68 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 27 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 20 kautta 1003 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Shauna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
DonnaG vastasi 23.4.2024
Hi Shauna,Thank you for staying with us. Thank you also for your feedback. We hope to host you again.

10/10 Loistava

Sherri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
DonnaG vastasi 23.4.2024
Hi SherryThank you for your feedback. We look forward to welcoming you back.

10/10 Loistava

Angela Dawn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Didn’t have any clean beach/pool towels for 3 consecutive days.
Yöpyi 6 yötä huhtikuussa 2024
DonnaG vastasi 20.4.2024
Hi Angela,Thank you for staying with us. It was our pleasure to host you. Thank you also for your feedback.

10/10 Loistava

Angela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very polite and friendly. This was my second stay and I love the natural surroundings. Very relaxing and calming feel.
Yöpyi 5 yötä huhtikuussa 2024
DonnaG vastasi 19.4.2024
Hi AngelaThank you for staying with us. We are happy that you are pleased. We look forward to hosting you again.

10/10 Loistava

LaShanda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was excellent and friendly
Yöpyi 3 yötä huhtikuussa 2024
DonnaG vastasi 18.4.2024
Thank you LaShanda,We appreciate the feedback. Looking forward to hosting you again.

10/10 Loistava

Nicolette

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a fantastic 4 night stay at Sunset at the Palms. We loved being among the flora and fauna in our bungalow with a picturesque beach only steps away. Our spa experience was wonderful thanks to Brenda and Jolina. There were lots of activities at the resort such as karaoke, piano bar and steel drum performances. Every aspect of our stay went smoothly and we always had a sense of comfort and relaxation. Shoutout to Kapreme, Sinclair, Omar, Shimera, Jason and Fitzroy and many others for the incredible service and hospitality. One love!!
Yöpyi 4 yötä huhtikuussa 2024
DonnaG vastasi 18.4.2024
Hi Nicolette,Thank you for staying with us. We are truly happy that you enjoyed your stay...We look forward to having you back.

2/10 Hirveä

Kevin, Charlotte NC

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would never visit this resort again.
Yöpyi 5 yötä maaliskuussa 2024
DonnaG vastasi 16.4.2024
Dear Kevin,We acknowledge your feedback and, we are sorry you feel this way. We thank you for staying with us.

10/10 Loistava

Luis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This place was Awsome
Yöpyi 6 yötä huhtikuussa 2024
DonnaG vastasi 15.4.2024
Hi Luis,Thank you !!! We look forward to hosting you again..

10/10 Loistava

Tiffany

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property needs more entertainment
Yöpyi 4 yötä maaliskuussa 2024
DonnaG vastasi 15.4.2024
Hi TiffanyThank you for your feedback, we appreciate this. Rest assured that your comment will be reviewed by us.

10/10 Loistava

David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very relaxed and quiet. Amazing lanscaping and gorgeous tropical garden feel. Private "treehouse" huts were very comfortable. Food selection was fantastic at every meal. Beautiful beach with stunning water views. Beach grill and bar was very convenient. Staff was very positive, accomodating, friendly. Will definitely return!
Yöpyi 7 yötä huhtikuussa 2024
DonnaG vastasi 15.4.2024
Hi David,thank you for your kind comments...we sincerely appreciate this. We look forward to welcoming you home.

2/10 Hirveä

Furaha C

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My wife and I had been to Ocho Rios the year before and had an amazing time. This year we wanted to stay in Negril at the Sunset Resort. We flew out of Syracuse NY to Montego Bay. When we arrived customs immediately detained my wife and I in a small room. My wife was frightened! There were 3 other families being detained as well. Customs said our passports were not efficient enough to enter their country due “ripped” pages or any reason they could find to send back visitors. We were all deported back to Chicago! When I called Sunset Resort to let them know what happened and asked for a refund they refused and kept our money. There’s nothing we could do nor Expedia. We lost over $6k and the hassle was extreme. We will never go back to Jamaica nor stay at another Sunset Resort. We will never use Expedia again either. Very very poor service and they are robbing Americans.
Yöpyi 6 yötä huhtikuussa 2024
DonnaG vastasi 12.4.2024
Dear Furaha,We have noted your comment. Expedia's policies on penalties are vey clear on their website.

4/10 Huono

NATASA, Itasca

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Old… Bed bugs (I was covered in bites), Lizards inside the apartment (we had 3 of them), lunch very limited and same every day . Some of the staff were excellent like Jason and Cornelius but mainly rude and distant, just don’t care vibe . Beach bar was the worst with service . The only thing worth it and the best one is the BEACH and water that is so beautiful. But, would I come again ? Not a chance .
Yöpyi 6 yötä huhtikuussa 2024
DonnaG vastasi 12.4.2024
Dear Natasa,It is quite unfortunate that we you did not meet with us after we reached out to you during your stay, as I am sure we could have alleviated any discomfort you may have been experiencing. We want to emphatically state that there are no bed bugs and your bites could have been caused by sandflies or mosquitoes. That being said, we do apologize if your stay was not as planned. We value all comments as they serve to assist us in improving what we offer. Thank you again.

4/10 Huono

Bonnie

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
First off , We were assigned a room that was not ready so we had to wait for another room. When we got to the room we requested more hangers. It took 2 hours to get them, same with the request for water. Customer service is seriously lacking at this hotel. They made us feel that any request was an inconvenience! They were out of canned beer on two separate occasions & olives for dirty martinis The food was mediocre at best. Very disappointed!! We really enjoy Jamaica but our experience at The “Sunset at Palms” was not good. Last year our stay at another resort was truly phenomenal….but this resort is very rundown & lacks good hospitality & good customer service. Need to renovate & retrain in order for this guest to return
Yöpyi 6 yötä huhtikuussa 2024
DonnaG vastasi 8.4.2024
Dear BonnieThank you for taking the time to offer us your feedback. We truly appreciate this as it as we rely on comments such as yours to assist in improving on the product and service we offer. Rest assured that your feedback is viewed in the strongest of light and will serve to correct & improve on what we offer. Thank you again.

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
DonnaG vastasi 9.4.2024
Hi Robert,thank you for the feedback. Appreciate it. Hope to welcome you home soon.

10/10 Loistava

Gina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The resort was very clean and relaxing! Food was very good and loved how the beach was right across from the resort.
Yöpyi 4 yötä huhtikuussa 2024
DonnaG vastasi 8.4.2024
Hi Gina,Thank you for staying with us. We truly appreciate your feedback. Thank you again. Hope to see you soon.

10/10 Loistava

Dragan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A unique property - with rooms in charming huts on stilts. Very green, relaxing. A superb beach, white sands, spectacular trees making for a great shade. Very friendly staff, excellent music. The only issue mosquitoes - unlike our first visit in 2022 - for some of us mosquitoes were unbearable (so get ready).
Yöpyi 5 yötä maaliskuussa 2024
DonnaG vastasi 8.4.2024
Hello Dragan,Thank you for sharing our little slice of paradise. We hope to welcome you back.

10/10 Loistava

Turyan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful place. Food is so-so for a full pension resort, but tolerable. The staff is absolutely amazing! Would come back!
Yöpyi 7 yötä maaliskuussa 2024
DonnaG vastasi 5.4.2024
Dear Turyan,Thank you for your feedback. We do appreciate your comments as they assist us in improving what we offer. Thank you.

10/10 Loistava

Patrick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My wife and I had a wonderful week at Sunset at the Palms. The staff were incredibly attentive and anticipated our every need. The food was a perfect mix of traditional Jamaican dishes and favorites from around the world. The excursions offered some great chances to get off the resort for an adventure day. The YS Falls/Black River Tour, Snorkeling, and Catamaran to Rick's were all well worth the price. The property itself is a beautiful garden setting with a variety of flora and fauna to enjoy. It was a truly incredible tropical vacation, and we hope to go back someday.
Yöpyi 6 yötä maaliskuussa 2024
DonnaG vastasi 5.4.2024
Ho Patrick,We are pleased that you enjoyed your stay with us. We look forward to having you back.

10/10 Loistava

Edie Megan, Louisville

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Authentic feel with all the luxury.. feels like your in the jungle
Yöpyi 3 yötä maaliskuussa 2024
DonnaG vastasi 5.4.2024
Hi Edie,Thank you for your feedback. We sincerely appreciate it. We hope to host you again.

10/10 Loistava

Peter

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We stayed here (March 2024) for 6 days then 4 days at Sandals Mobay. This place is far superior: accomodations are secluded in beautiful jungle setting - you are not surrounded by concrete buildings; the food is as good or better; just 200 guests vs 1000, no scrambling for shade spot on beach; overall more cozy and intimate with great staff. Will deinitely be back.
Yöpyi 6 yötä maaliskuussa 2024
DonnaG vastasi 2.4.2024
Hi Peter,Thank you so much for staying with us. We appreciate the feedback. We look forward to welcoming you home...

10/10 Loistava

Avinash

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had an amazing time at the sunset. Starting from the cottage we received, it had a HAMMOCK! We were so excited about it and utilized it to our best abilities. Learnt from some other visitors that they didn't have this in their cottage. The entire staff were so friendly and cheerful. We had a private access to the beach and the food/drinks included was amazing. The only issue we had was regarding shortage of light within the room. There are bed lamps but not bright enough. We will be back FOR SURE! Thanks again, guys!
Yöpyi 5 yötä maaliskuussa 2024
DonnaG vastasi 1.4.2024
Hi Avinash,We are so happy you enjoyed your stay with us. Thank you for sharing our little bit of paradise. We look forward to hosting you again.

10/10 Loistava

Sarah, Flushing

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is such a great resort. The staff really makes it such an exceptional experience. The food is amazing and the beach is simply breathtaking! Highly recommend the couples massage.
Yöpyi 6 yötä maaliskuussa 2024
DonnaG vastasi 1.4.2024
Hi Sarah,Thank you for your kind comments...we pride ourselves on our staff. We are glad you enjoyed your stay with us.Looking forward to hosting you again.

10/10 Loistava

Sheila

Matkusti kumppanin kanssa
The grounds and the staff at Sunset at the Palms are second to none. Beach is pristine and so well maintained. All the staff are so attentive, professional and just really enjoyable to be around. We enjoyed every minute and look forward to going back!
Yöpyi 7 yötä maaliskuussa 2024
DonnaG vastasi 28.3.2024
Hi Sheila,Thank you so much for your comments. We are so happy that you enjoyed your stay with us. We look forward to welcoming you back.

10/10 Loistava

Peter

Yöpyi 9 yötä maaliskuussa 2024
DonnaG vastasi 16.4.2024
Thank you Peter,We appreciate the feedback. We hope to host you again.

6/10 OK

Elizabeth, Savage

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
The property is showing it's age. No evening activities or entertainment other than the piano bar which was the same each evening. The food while good, lacked variety and choice. The buffet was limited, the 2 "restaurants" that required reservations served the choices from the buffet but were simply plated and served to you. The grounds were beautiful, well kept, and clean. The pool was nice, but the swim up bar left a lot to be desired.The bar staff at the pool were annoyed to serve anyone at the swim up bar, at one point rolling his eyes when we ordered. We chose the beach and the service there was much better.
Yöpyi 5 yötä maaliskuussa 2024
DonnaG vastasi 26.3.2024
Dear ElizabethWe want to thank you for sharing your feedback with as it is through comments from our valued guests such as yourself that we endeavor to improve our product. I am sorry you felt that the meals served in our two restaurants were taken from the buffet and plated to you as this is never case. The Chef showcase restaurant is a live show with your meal being cooked right in front of you then served, while our fine dining restaurant Lotus, prepares your meal based on what you choose from the menu. We pride ourselves in having one of the best fine dining restaurant in Jamaica and are sorry that it was not to your liking. We have noted your comment regarding the bar staff - rest assured, all comments are taken seriously as it is our desire to provide the finest in service.

8/10 Hyvä

Irene

Yöpyi 7 yötä maaliskuussa 2024
DonnaG vastasi 26.3.2024
Hi IreneThank you for staying with us. We hope you enjoyed your visit. We look forward to hosting you again.

10/10 Loistava

Sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very peaceful well kept property, delicious food, beautiful sunsets!
Yöpyi 7 yötä maaliskuussa 2024
DonnaG vastasi 26.3.2024
Hi SarahWe appreciate your comments and look forward to hosting you again.

10/10 Loistava

Morgan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My husband and I went to Sunset at the Palms for our honeymoon. We don't enjoy the busy hustle & bustle of some of the larger resorts, so wanted to give Sunset a try. After going to Sunset, we won't go anywhere else. The staff is friendly, the gardens are beautiful and the beach is hands down the most beautiful blue and clear you have ever seen. Since there are only around 80 bungalows, you really do make friends with the other guests and staff. Many guests have been back3, 5 and even 12 times. I was afraid I wouldn't like that the beach is across the road, but they always have a staff member outside to stop cars and you walk across easily. Food and drinks all day at the beach. They have amazing excursions for thrill seekers and nature lovers both. The food is good and their entertainment is great. Piano Paul is a local who sings and plays piano and he was our favorite. This is hands down a special place to visit. We will definitely be back!
Yöpyi 7 yötä maaliskuussa 2024
DonnaG vastasi 26.3.2024
Hi Morgan,Thank you so much for your feedback. We are happy that you enjoyed your stay here with us. We hope to see you soon.

10/10 Loistava

Kirk

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
DonnaG vastasi 20.3.2024
Hi KirkThank you for your feedback. Looking forward to hosting you again.

10/10 Loistava

Joel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
DonnaG vastasi 20.3.2024
Hi JoelThank you for your feedback. We appreciate it. Looking forward to hosting you again.

8/10 Hyvä

Leah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quite and quaint. Very few options for indoor dining or lounging. The area is quite muggy - so we would go back to our room after dinner, as it was impossible to stay outdoors. other than that, the food was incredible Best food at all incredible I have ever had. The beach was nice and quiet and was cool due to shade and wind off the water, but the forest area was very muggy.
Yöpyi 4 yötä maaliskuussa 2024
DonnaG vastasi 18.3.2024
Dear LeahThank you for your feedback. We do appreciate it.

10/10 Loistava

Vanessa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was beautiful, small enough that there is not a lot of walking involved, but big enough that there is lots of space between buildings and plenty of room on the beach to spread out. All of the workers were so nice, welcoming, and super friendly! Ms.Britney at the beach bar was wonderful and Cornelius at the lotus leaf restaurant was amazing, both of these employees deserve a special shout-out because of their talents and their congenial personalities. The food was delicious and for being a smaller resort without a large number of different restaurants, the selection of food at the buffet changed daily and there were so many options. The beach is across the road, however this is not something that should deter you from this resort. There is a crossing guard to assist you across the road and it is so close by that there is not much walking involved at all. (You may have to walk further to reach a beach when staying on one of the larger resorts)! The option for a beach bar and a grill on the beach side is very convenient and the service is excellent, you can order and have food delivered right to your beach chair should you choose. Cannot highly recommend this resort enough. We will be back!
Yöpyi 4 yötä maaliskuussa 2024
DonnaG vastasi 16.3.2024
Hi Vanessa,Thank you so much for sharing our little slice of paradise. We are happy that you enjoyed your stay. We will definitely give your regards to Britney and Cornelius . Cant wait to welcome you back.

2/10 Hirveä

edmond

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The food was limited lunch eas only 1 menu every day and u stay in resort no fruits or anything just burger one sandwich and u ask for sallad only one dressing, and delete on the service everything
Yöpyi 5 yötä maaliskuussa 2024
DonnaG vastasi 18.3.2024
Hi EdmondWe are sorry you were not pleased with your stay. We do appreciate the feedback and thank you for taking the time to bring this to our attention.

10/10 Loistava

Mary M

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä maaliskuussa 2024
DonnaG vastasi 15.3.2024
Hi Mary,Thank you for your feedback...we do appreciate it. We looking forward to hosting you again.

10/10 Loistava

Eren

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä maaliskuussa 2024
DonnaG vastasi 14.3.2024
Hi Eren,Thank you for your feedback. We look forward to hosting you again...

6/10 OK

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Not bad for the price. AC was dripping on the floor in Rm 104.Very reliable taxi service back to the airport at 330am. QR code for liability waiver for water sports should be done upon checkin instead of dealing with wifi disconnection. Alcoholic drinks and coffee bar were superb. Dining was decent.
Yöpyi 3 yötä maaliskuussa 2024
DonnaG vastasi 12.3.2024
Hi Christopher,Thank you for your feedback. We appreciate your comments as they assist us in making all stays as effortless as possible. We hope to welcome you back.

8/10 Hyvä

Kevin Leroy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice people good food.
Yöpyi 6 yötä maaliskuussa 2024
DonnaG vastasi 11.3.2024
Hi Kevinthankyou for your kind comment. We sincerely appreciate it.

10/10 Loistava

Leslie

Yöpyi 5 yötä helmikuussa 2024
DonnaG vastasi 1.4.2024
Hi Lesliethank you for your feedback. looking forward to hosting you again.

10/10 Loistava

Adela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Quite and friendly environment. Great staff.
Yöpyi 6 yötä helmikuussa 2024
DonnaG vastasi 6.3.2024
Hi AdelaThank you for your feedback, we appreciate it. Looking forward to hosting you again.

8/10 Hyvä

Robin Kirsten

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
There is so much that we truly loved about this resort including the staff and the food! We did wish they had some activities for guests and louder music to allow some dancing. We also upgraded to a deluxe room but do not feel that we had deluxe accommodation.
Yöpyi 6 yötä helmikuussa 2024
DonnaG vastasi 5.3.2024
Hi RobinThank you for your kind comments on our resort...we sincerely appreciate it. Rest assured we are working on having more activities for your enjoyment. We look forward to welcoming you back.

8/10 Hyvä

Dennis

Yöpyi 6 yötä helmikuussa 2024
DonnaG vastasi 26.3.2024
Thank You Dennis.

10/10 Loistava

Doruntina

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
.
DonnaG vastasi 28.2.2024
Ho DoruntinaThank you for rating us. We surely appreciate it.

10/10 Loistava

Sheryl A.

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sunset at the Palms is a beautiful, serene, laid back resort with 85 rooms. Doesn't have the huge buffet or multiple pools and entertainment like the glitzy mega resorts. But the food is excellent, the staff amazing and the grounds are like a jungle. The most beautiful beach as well. Plenty of sun but also many trees and palapas for shade. The drivers in front are friendly and reliable, we went off resort three times and always felt safe. Dinner on the beach was exquisite!' Would love to be one of the many returning guests!
Yöpyi 7 yötä helmikuussa 2024
DonnaG vastasi 26.2.2024
Hi Sheryl,Thank you for your feedback, we truly appreciate it. We certainly look forward in welcoming you back.

10/10 Loistava

Jordan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great staff
Yöpyi 5 yötä helmikuussa 2024
DonnaG vastasi 1.3.2024
Hi JordanThank you so much for your kind feedback. We appreciate it.

8/10 Hyvä

Kelly

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sunset is very unique in the laid back atmosphere, which was perfect for our anniversary trip. The accommodations were superb, the food was great, and the beach, while across the street, is awesome. My only complaint is the lack of evening activities/entertainment. We are not big drinkers, so there is really nothing to do after dinner. No music, no activities, nothing. I would expect at least some piped in reggae, even if there is not a live band. And maybe cornhole, or trivia games. Just something besides getting drunk. Also, we had some trouble booking a snorkeling trip through the concierge. We ended up doing it ourselves through a vendor at an adjacent beach. But we had a great time, and will definitely consider returning.
Yöpyi 4 yötä helmikuussa 2024
DonnaG vastasi 26.2.2024
Hi Kelly,Thank you so much for your feedback. rest assured that the concerns you mentioned will be reviewed at our most senior level for correction. Thank you again.

8/10 Hyvä

Bailey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2024
DonnaG vastasi 26.2.2024
Hi Bailey.Thank you for your review.

8/10 Hyvä

Yuliya

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The property is so beautiful! As well as cottages are a unique experience. The staff is so friendly and welcoming, helpful and polite. We loved the coffee bar, especially their hot chocolate. Things we wish we could know are mosquitos! It’s a huge problem, they are biting like crazy. Overpriced mosquito spray in the gift shop, I would love to bring my own. Also no hood in the bathroom is not convenient, as well as not properly working shower.
Yöpyi 6 yötä helmikuussa 2024
DonnaG vastasi 22.2.2024
Hi Yuliya,Thank you so much for sharing your feedback with us. Rest assured that your comments will be reviewed for corrective measures. It was our pleasure hosting you and we look forward to having you back.

10/10 Loistava

Shelley

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Looking for that someplace special? This is it. Perfect for those who seek a retreat from the ordinary. The vibe is an old world Caribbean feel mixed with deep toned Balinese woods. Beautiful shutters and carved wood furnishings. This is an all inclusive but without the sterile offerings of many large resorts. With only 85 cabins set in a lush flora and fauna surroundings, it is both peaceful and beautiful. The food offerings are exquisite and the service impeccable. Many of the staff have been here since it reopened 15 years ago. We were in cabin 104 (deluxe treehouse) which was perfectly set at the back of the grounds. The room itself was impeccable and private with a balcony off the double doors. A mini bar stocked nicely with water and beer. True to form at Sunset at the Palms (SATP), they are there to ensure a customized experience. The first day we were asked what we’d like in our room fridge and subsequently stocked with same. Every single detail has been thought of. The magnificent private beach is located across the street, but don’t let that deter - a crossing guard is there to ensure safety and it’s less of a walk than most large scale resorts. When you arrive at the beach, chair, towel and food service await for your lounging pleasure. If I had to some the experience up in a few words, it would be casual sophistication with a relaxing, service oriented motto. If you’re looking for an activity oriented, party vibe stay, you’re probably best suited elsewhere.
Yöpyi 6 yötä helmikuussa 2024
DonnaG vastasi 21.2.2024
Hi ShelleyThank you so much for your kind comments. We appreciate your feedback. We look forward to hosting you again.

10/10 Loistava

Corey, Oshawa

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is our 3rd time vacationing at sunset at the palms, Negril. Staff is very professional and friendly and go out of their way to make sure you’re happy. Never disappointed.
Yöpyi 6 yötä helmikuussa 2024
DonnaG vastasi 19.2.2024
Hi Corey,Thank you so much for staying with us. We are pleased you enjoyed your stay. Looking to welcoming you back for the 4th time..

10/10 Loistava

Konstantin

Everything was excellent
Yöpyi 6 yötä helmikuussa 2024
DonnaG vastasi 15.2.2024
Hi KonstantinThank you for your feedback, we truly appreciate it and look forward to welcoming you back.