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Arvostelut: The Chanler at Cliff Walk

4.5 out of 5
The Chanler at Cliff Walk
117 Memorial Boulevard, Newport, RI

Arvostelut

9,8

Poikkeuksellinen

Arvosana 10 - Loistava. 227 kautta 251 arvostelua" "
Arvosana 8 - Hyvä. 18 kautta 251 arvostelua" "
Arvosana 6 - OK. 1 kautta 251 arvostelua" "
Arvosana 4 - Huono. 5 kautta 251 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 251 arvostelua" "

10/10

Siisteys

9,8/10

Henkilökunta ja palvelu

9,6/10

Palvelut/mukavuudet

9,8/10

Majoituspaikan kunto ja tilat

9,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Ari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2019
Director of Sales & Marketing vastasi 18.11.2019
Thank you for the 10 out of 10 review.

10/10 Loistava

Gregory

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have stayed at a lot of properties in Newport, but I would rate the chandlers staff as by far the best. We chose to stay on property most of the time and enjoyed getting to know Ray, Paige, Kevin, Julia, our waiter from both nights and the night lady who took over from Paige. They all went out of their way to make us comfortable and took great care of us during our time.
Yöpyi 3 yötä huhtikuussa 2024
Anney Jasinski- Marketing Manager vastasi 17.4.2024
Gregory, Thank you for sharing your feedback with our team. We are so glad that you enjoyed your stay with us and look forward to welcoming you back to The Chanler soon.

10/10 Loistava

Baeredd

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
incredible as always
Yöpyi 1 yön maaliskuussa 2024
Anney Jasinski- Marketing Manager vastasi 14.3.2024
Baeredd, It's always our pleasure to have you at The Chanler. We look forward to welcoming you back again soon.

10/10 Loistava

Baeredd

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was beyond a five star experience in every possible way
Anney Jasinski- Marketing Manager vastasi 27.2.2024
Thank you very much for your thoughtful feedback. We look forward to welcoming you back soon.

10/10 Loistava

Yhira

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Anney Jasinski- Marketing Manager vastasi 27.12.2023
Yhira,Thank you for your gracious feedback. It was our pleasure having you as a guest of The Chanler, and we look forward to welcoming you back soon.

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Anney Jasinski- Marketing Manager vastasi 27.12.2023
Richard, Thank you for your gracious feedback. It was our pleasure having you as a guest of The Chanler, and we look forward to welcoming you back soon.

10/10 Loistava

Don

Hyvää: Siisteys ja henkilökunta ja palvelu
Excellent property and staff Unfortunately no hot water for am shower. No good.
Yöpyi 1 yön joulukuussa 2023
Anney Jasinski- Marketing Manager vastasi 27.12.2023
Don, Thank you so much for your kind words. Our sincerest apologies for the hot water issue you experienced during your stay. We have informed our maintenance team about the issues and are working to determine what may have happened. It was our pleasure having you as a guest, and we look forward to the possibility of welcoming you back, soon.

10/10 Loistava

Leigh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Anney Jasinski- Marketing Manager vastasi 4.12.2023
Leigh, Thank you for your kind feedback. It was a pleasure having you as a guest of The Chanler and we look forward to welcoming you back soon!

10/10 Loistava

Kerri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2023
Anney Jasinski- Marketing Manager vastasi 28.11.2023
Thank you very much for your gracious feedback. It was a pleasure to have you as a guest of The Chanler and we look forward to seeing you again soon.

10/10 Loistava

Leigh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Anney Jasinski- Marketing Manager vastasi 28.11.2023
Thank you very much for your gracious feedback. It was a pleasure to have you as a guest of The Chanler and we look forward to seeing you again soon.

10/10 Loistava

Teresa, Bridgewater

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
loved the location and view the courtyard needed some minor upkeep, some chipping paint and mold overall lovely spot Please note that the hot tub temp was too hot at 104 degrees, much more comfortable and safe when we decreased it to 100 Staff was wonderful and very accomodating.
Yöpyi 2 yötä lokakuussa 2023
Anney Jasinski- Marketing Manager vastasi 30.10.2023
We appreciate your positive feedback and are so glad to know you liked both the location and view. We'll address the courtyard maintenance issues, and thank you for letting us know about the hot tub temperature; safety is a priority. Our staff is glad to have been of assistance. It would be our pleasure to welcome you back in the future.

10/10 Loistava

robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing stay . They think of everything and warmly make you feel welcome. Beautiful mansion and grounds. Great view. Not far from Thames Street.
Yöpyi 2 yötä lokakuussa 2023
Anney Jasinski- Marketing Manager vastasi 30.10.2023
Thank you for your kind words! We're delighted to hear you had an amazing stay and felt warmly welcomed. We hope to welcome you back soon!

10/10 Loistava

Bernard

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Chanler was one of THE nicest places we have ever stayed. The staff certainly was THE nicest staff with whom we have ever stayed. A gorgeous property overall, a spectacular but warm and charming room, a staff that couldn't do enough for us. Christina was superb. From carrying our luggage up two flights of stairs, to bringing us blankets at the firepit, They anticipated our every need and helped us in every way possible to enjoy ourselves.
Yöpyi 1 yön lokakuussa 2023
Anney Jasinski- Marketing Manager vastasi 26.10.2023
Bernard, Thank you for your gracious feedback. It was our pleasure having you as a guest of The Chanler and we look forward to welcoming you back soon.

8/10 Hyvä

John A

Yöpyi 1 yön elokuussa 2023
Anney Jasinski- Marketing Manager vastasi 26.10.2023
Thank you for your positive feedback. We look forward to welcoming you back soon.

10/10 Loistava

peter

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great staff! Wonderful location.
Yöpyi 1 yön heinäkuussa 2023
Anney Jasinski- Marketing Manager vastasi 1.8.2023
Thank you for your gracious feedback. It was our pleasure to have you as a guest, and we look forward to welcoming you back soon.

10/10 Loistava

Marissa Ann

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The Chanler thinks of everything. All the details and ways to pamper the guests makes it a romantic experience.
Yöpyi 1 yön heinäkuussa 2023
Anney Jasinski- Marketing Manager vastasi 1.8.2023
Thank you for your gracious feedback. It was our pleasure to have you as a guest, and we look forward to welcoming you back soon.

10/10 Loistava

Jennifer

Yöpyi 3 yötä kesäkuussa 2023
Anney Jasinski- Marketing Manager vastasi 1.7.2023
Thank you for your gracious feedback. It was our pleasure to have you as a guest of The Chanler and we look forward to welcoming you back soon.

8/10 Hyvä

Juli

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a wonderful time and beautiful property.
Yöpyi 1 yön kesäkuussa 2023
Anney Jasinski- Marketing Manager vastasi 29.6.2023
Thank you for your gracious feedback. It was our pleasure having you as a guest of The Chanler, and we look forward to having you back soon.

10/10 Loistava

D.J.

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
An absolute amazing stay at this beautiful property! Everything is 5 stars!!! We will be back again!
Yöpyi 1 yön kesäkuussa 2023
Anney Jasinski- Marketing Manager vastasi 14.6.2023
Thank you for your gracious feedback. It was our pleasure having you as a guest of The Chanler and we look forward to welcoming you back soon!

10/10 Loistava

Thomas, New Haven

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This hotel is expensive,but it exceeded my expectations….they do everything just right.The added little touches made the entire experience so much more enjoyable.The complimentary car service is greatly appreciated.The staff are beyond courteous,helpful,and a joy to interact with.The rooms are well appointed and housekeeping was exceptional.Turn down service at night with complimentary sweets was a nice touch.Once you experience this hotel,it will be hard not to want to always return here,when visiting Newport.
Yöpyi 2 yötä toukokuussa 2023
Anney Jasinski- Marketing Manager vastasi 26.5.2023
Thank you for your gracious feedback. It was our pleasure to have you as a guest of the hotel and we look forward to your return visit. Wishing you a wonderful summer.

8/10 Hyvä

Chris

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The property is lovely and in a great setting. While the service was attentive they could have been far more helpful. My wife is immuno-compromised and we asked if we could eat outdoors and were told no despite the inn having tables with heaters 10 feet outside their enclosed back porch. We then asked for help finding outdoor dining in Newport and were told restaurants don't accept reservations for that in Newport. We then went online and found that not to be true and booked something and when we out to dinner found a dozen restaurants in Newport serving outdoors. It's a small inn with a modest number of guests. The small points of of service were high; actual helpfulness not so much.
Yöpyi 1 yön toukokuussa 2023
Anney Jasinski- Marketing Manager vastasi 26.5.2023
Thank you for your feedback. We are delighted to hear your stay was positive. I would, however, like to apologize for your experience with concierge communication. Please contact me directly before your next stay, and I would be happy to assist in finding solutions for your dining needs and arranging activities in Newport. It was our pleasure to have you as a guest and we look forward to inviting you back soon.

10/10 Loistava

Penelope

The valet guys and receptionist were very friendly. We checked in and the receptionist took us to our room and our luggage was already there!
Yöpyi 1 yön toukokuussa 2023
Anney Jasinski- Marketing Manager vastasi 22.5.2023
Thank you for your gracious feedback and we hope you have a great stay with us.

8/10 Hyvä

Heather

Yöpyi 1 yön huhtikuussa 2023
Anney Jasinski- Marketing Manager vastasi 22.5.2023
Thank you for your feedback. We look forward to having you back soon!

10/10 Loistava

Teresa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful!
Yöpyi 1 yön huhtikuussa 2023
Anney Jasinski- Marketing Manager vastasi 11.4.2023
Thank you for your gracious feedback. It was our pleasure having you as a guest of The Chanler, and we look forward to welcoming you back soon.

10/10 Loistava

Kevin

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed at The Chanler to celebrate a recent engagement. The staff were very accommodating and made us feel very special. They gave us a complimentary bottle of sparkling wine to celebrate. I can’t imagine a better hotel experience and plan on returning soon.
Yöpyi 1 yön maaliskuussa 2023
Anney Jasinski- Marketing Manager vastasi 11.4.2023
Congrats on your engagement, and thank you for your gracious feedback. It was our pleasure having you as a guest of The Chanler, and we look forward to welcoming you back soon.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2023
Anney Jasinski- Marketing Manager vastasi 11.4.2023
Thank you for your gracious feedback. It was our pleasure having you as a guest of The Chanler, and we look forward to welcoming you back soon.

10/10 Loistava

Domenico

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Always a great experience at the Chanler!
Yöpyi 2 yötä maaliskuussa 2023
Anney Jasinski- Marketing Manager vastasi 21.3.2023
Thank you for your gracious feedback. It was our pleasure to have you as a guest of The Chanler, and we look forward to having you stay with us again.

10/10 Loistava

Bruce

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Staff was the most pleasant and professional. Helpful in everyway
Yöpyi 2 yötä maaliskuussa 2023
Anney Jasinski- Marketing Manager vastasi 10.3.2023
Thank you for your gracious feedback. It was our pleasure to have you as a guest and we look forward to having you stay with us again.

10/10 Loistava

Sasha

Yöpyi 2 yötä helmikuussa 2023
Anney Jasinski- Marketing Manager vastasi 21.3.2023
Thank you for your thoughtful feedback, and we look forward to having you stay with us again.

10/10 Loistava

jean

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very elegant property. The location on the water is special. Room and amenities were fantastic. Definitely will return.
Yöpyi 1 yön helmikuussa 2023
Anney Jasinski- Marketing Manager vastasi 22.2.2023
Thank you for your gracious feedback. It was our pleasure to have you as a guest, and we look forward to having you back soon.

10/10 Loistava

Susan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Charming property, brilliantly situated at the beginning of the famous Cliff Walk. The unique decor of our room (Mediterranean) added to the ambiance, and the dining room and bar area were comfortable and romantic. Menus were varied and delectable and the service was impeccable.
Yöpyi 1 yön joulukuussa 2022
Anney Jasinski- Marketing Manager vastasi 29.12.2022
Susan, Thank you so much for your gracious feedback. It was our pleasure to have you stay and we look forward to welcoming you back soon.

10/10 Loistava

Christian, Quincy

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2022

10/10 Loistava

Christian, Quincy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Six star hotel! Wonderful staff, great views, great location. Service is the best I have ever experienced. Will be back.
Yöpyi 1 yön marraskuussa 2022
Anney Jasinski- Marketing Manager vastasi 15.11.2022
Christian, Thank you for your gracious feedback, it was a pleasure to have you as a guest of The Chanler. We look forward to welcoming you back soon.

4/10 Huono

Gregg

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2022

8/10 Hyvä

Sarah

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Beautiful old mansion. Food very good. Room a bit dated.
Yöpyi 2 yötä elokuussa 2022
Anney Jasinski- Marketing Manager vastasi 11.8.2022
Sarah, Thank you for your gracious feedback and we look forward to welcoming you back soon.

10/10 Loistava

Ruochen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good place for vocation
Yöpyi 1 yön elokuussa 2022
Anney J- Marketing vastasi 16.8.2022
Thank you for your gracious feedback. It was a pleasure having you and we look forward to your next visit.

10/10 Loistava

Anita

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2022
Anney Jasinski- Marketing Manager vastasi 9.8.2022
Thank you very much for your gracious feedback, it was a pleasure to have you stay with us for your getaway, and our staff was delighted to hear about your experience. We look forward to welcoming you back soon.

4/10 Huono

Jane

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
The food was terrible, less than what you'd expect in a roadside motel. And at this hotel's prices, it's outrageous.
Yöpyi 3 yötä heinäkuussa 2022
Executive Chef- Jacob Jasinski vastasi 31.7.2022
Thank you so much for spending your getaway with us. On behalf of the culinary brigade and the service team, I am sorry to hear that the food you experienced was not to our standards. Please reach out to me prior to your next visit to The Chanler or to Newport so I can personally oversee your entire restaurant experience to ensure that you receive the experience you deserve as our guest, & that it is memorable. Please feel free to share any additional information that you feel would make your dining experiences with us more enjoyable. You may reach me at 401-847-2244 or via email at jjasinski@thechanler.com. Thank you for being our guest and for your valuable feedback.

8/10 Hyvä

Karin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Peaceful, quiet, great mattress, jacuzzi, lovely bartender, access to Cliff Walk, transportation to and from points of interest/town
Yöpyi 1 yön kesäkuussa 2022
Marketing Manager vastasi 9.6.2022
Thank you very much for your feedback. Our staff was delighted to hear of the positive review. We look forward to welcoming you back to The Chanler soon. -Anney Jasinski

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful facility and room, and the bay side view is stunning. Staff and service were impeccable, as well as the restaurants. Will be back!
Yöpyi 3 yötä toukokuussa 2022
Marketing Manager vastasi 9.6.2022
Daniel, Thank you for taking the time to send your feedback. We are so glad you choose to spend your stay with us and look forward to having you back in the future. Best, Anney

10/10 Loistava

Anne-Marie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
all the staff at Chanler was just wonderful. so helpful and friendly. this place is just unbelievable can not wait till we can come back
Yöpyi 1 yön toukokuussa 2022
Marketing Manager vastasi 9.6.2022
Anne-Marie, Thank you for taking the time to send your feedback. We are so glad that you choose to spend your getaway with us and are looking forward to your return. -Anney Jasinski

10/10 Loistava

Ute

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2022

10/10 Loistava

Øyvind Hasund

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2022

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel with excellent service. Would definitely stay here again
Yöpyi 2 yötä maaliskuussa 2022

10/10 Loistava

Tiziano

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is a hidden gem. I had high expectations, but the staff and the hotel itself exceeded them!
Yöpyi 1 yön maaliskuussa 2022

10/10 Loistava

Jennifer

Yöpyi 1 yön helmikuussa 2022

10/10 Loistava

Lorraine

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The Chandler is a beautiful property!
Yöpyi 2 yötä joulukuussa 2021

10/10 Loistava

Jason C

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Exquisite
Absolutely wonderful...everything we imagined it would be. Chanler is a special place and the staff are exceptionally pleasant and supportive.
Yöpyi 3 yötä marraskuussa 2021

10/10 Loistava

George

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved everything about the Inn, we could not have been more of pleased. Staff was fantastic
Yöpyi 2 yötä marraskuussa 2021

8/10 Hyvä

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very few amenities no coffee except in cafe for 5$ had to call to get ice horrible mini bar as in none
Yöpyi 3 yötä marraskuussa 2021