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Arvostelut: Quality Inn Manassas

2.5 out of 5
Quality Inn Manassas
10653 Balls Ford Rd, Manassas, VA

Arvostelut

6,8
Arvosana 10 - Loistava. 88 kautta 429 arvostelua" "
Arvosana 8 - Hyvä. 132 kautta 429 arvostelua" "
Arvosana 6 - OK. 95 kautta 429 arvostelua" "
Arvosana 4 - Huono. 61 kautta 429 arvostelua" "
Arvosana 2 - Hirveä. 53 kautta 429 arvostelua" "

7,2/10

Siisteys

7,4/10

Henkilökunta ja palvelu

6,0/10

Palvelut/mukavuudet

6,6/10

Majoituspaikan kunto ja tilat

6,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Lobos

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä huhtikuussa 2024

8/10 Hyvä

Sulma, Centreville

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No details on the included breakfast.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Katrina

Matkusti kumppanin kanssa
We love staying here and being able to smoke and the prices are very reasonable
Yöpyi 2 yötä maaliskuussa 2024

4/10 Huono

Sreenivas

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
PURVA< GM vastasi 31.1.2024
Thank you for taking the time to leave a review of your stay with us. Unfortunately, you never left any comments why you only gave us a 2 so hard to reply.

8/10 Hyvä

Francisco

Hyvää: Palvelut/mukavuudet
Yöpyi 2 yötä tammikuussa 2024
GM vastasi 31.1.2024
thank you for taking the time to do a review. We do hope if you are ever in the area again you will chose to stay with us.

10/10 Loistava

Carlos

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
GM vastasi 31.1.2024
Thank you Carlos for taking the time to answer a review on your stay with us at Quality Inn, ManassasWe do hope if you are ever in the area again we hope you chose to stay with us again.

10/10 Loistava

Reynaldo

Yöpyi 1 yön joulukuussa 2023
GM vastasi 31.1.2024
we would like to thank you for chosing to stay with us at Quality Inn, Manassas.

10/10 Loistava

Katrina

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Yöpyi 1 yön joulukuussa 2023
GM vastasi 20.12.2023
Thank you for taking the time to fill out this survey. We appreciate your business. Thank you for choosing to stay with us when you are in the area.Regards,Marlene, Quality Inn Manassas

10/10 Loistava

Katrina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Smoking room
Yöpyi 1 yön joulukuussa 2023
PURVA vastasi 7.12.2023
Thank you for taking the time to fill out our guest review. We appreciate your staying at Quality Inn, Manassas. Hopefully if you are in the area again you will stay with us again.

2/10 Hirveä

Yuri

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mal
Yöpyi 5 yötä marraskuussa 2023
GM vastasi 28.11.2023
Unfortunately, when you came to check in your reservation was not in our system. because you booked with a third party you or whom ever booked your room should of called the company to straighten it out. Well you or the person who booked it did nothing that left everything up to our front desk. So we are sorry you did not enjoy your stay.Regards,PURVA

8/10 Hyvä

edward

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Near by shopping's and gas stations as well.
Yöpyi 1 yön marraskuussa 2023
GM vastasi 17.11.2023
Thank you for taking the time to write a review. We do hope you enjoyed your stay with us. Hope to see you again if you are ever in the area.

2/10 Hirveä

Armand David

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Not clean … unprofessional, lack of safety environment, room too much expensive for a poor service, noise in rooms a round and nobody to assist, etc.
Yöpyi 2 yötä lokakuussa 2023
PURVA vastasi 17.10.2023
We are sorry you did not enjoy your stay at our property.PurvaGM

4/10 Huono

Sharon, Somerset

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First, the front desk staff were great and very helpful. There is nothing else good to say. There were bugs on the walls, ceiling, and floors. The floors were dirty and the furniture was scratched and showed age, refrigerator was so unsteady I thought it would fall over, there were stains on the bathroom linens, and the mattresses were so uncomfortable it made our backs hurt. Breakfast consisted of oranges, yogurt, prepackaged cereal and milk in a pitcher. I will not stay here again.
Yöpyi 2 yötä lokakuussa 2023
GM vastasi 17.10.2023
Sorry you did not enjoy your stay at our property. You comments will be brought to the appropriate departments.PURVAGM

6/10 OK

Pranay

Matkusti perheen kanssa
It was OK.
It was ok for the money. Complimentory breakfast could be improved.
Yöpyi 1 yön lokakuussa 2023
GM vastasi 17.11.2023
Thank you for taking the time to fill out the review. We do hope if you are in the area again you will chose to stay with us.

4/10 Huono

Cecil

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Roach motel
The first room had so much paper in the toilet that I was afraid to flush. The second room smelt better but we killed 3 roaches. The front desk was friendly.
Yöpyi 2 yötä syyskuussa 2023
PURVA vastasi 4.10.2023
We are sorry you did not enjoy your stay at our hotel. We will be looking into this issue. Front desk did not mention anything.

4/10 Huono

Michael

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Stay somewhere else if you can!
We had 4 rooms for our group. Room 1 had dead roaches in the floor, bed and bathroom. Room 2 the bath tub didn't even work. Room 3 the main door was bent so bad at the bottom, you could see outside, which let all the bugs crawl in. Room 4 was the only room that didnt show any problems.
Yöpyi 1 yön elokuussa 2023

2/10 Hirveä

Seth

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023

8/10 Hyvä

Jordan James

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Great location. Staff were nice. Room was clean and all we needed. No frills but would stay again.
Yöpyi 3 yötä elokuussa 2023

4/10 Huono

Felix

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
I like the area around this property such as the numerous restaurants. The “continental breakfast” was anything and everything but continental. The property only had a waffle maker for waffles (batter seemed not fresh), old oranges, boxed cereals. The apple and orange juice machine needed cleaning. Each time I got either of the juices, black particles came out of the apple juice machine…and clear slim came out of the orange juice machine. I attempted to report the matter to the front desk attendant, but no one was there on Sunday August 27, 2023. In my room, I had to kill several cockroaches. The bathroom toilet seat had numerous, to what appeared to be cigarette burn stains on the lid. The refrigerator was initially turned off; when I opened it up, roaches came out of it. The bed was comfortable, but the room overall had a musty, funky smell to it. And finally, upon checking in and headed to my room, there were a number of what appeared to be “women of the night” prostitutes hanging around outside the motel, so much so, the police was called. I would rate this motel a “3.”
Yöpyi 2 yötä elokuussa 2023

4/10 Huono

Lucy

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
The price of the room was way to high, it definitely wasnt worth $165.00 a night. The ac didnt cool good at all.
Yöpyi 1 yön elokuussa 2023

8/10 Hyvä

Eric

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023

2/10 Hirveä

Jamie

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The area was dirty, the room had half a roll of toilet paper when we checked in. The breakfast offered almost no options for my daughter with a peanut allergy and celiac disease. Our room had mold in the corners of the wall at the ceiling, it smelled of stale water or cigarettes in our non-smoking room. We could not use the pool for longer than a half an hour due to construction going on in the driveway adjacent to it and the severe fumes. My expectations were extremely low and they were still not met.
Yöpyi 1 yön elokuussa 2023

6/10 OK

Amanda

Matkusti ryhmän kanssa
They were in the middle of powerwashing the property. We also had a storm come in once we got into our room. I called the front desk to let them know we had water on the floor under our door. They just said ok. Nothing else was done. Also, the "included breakfast" was cold coffee, corn flakes, and yogurt that was sitting on the counter.
Yöpyi 1 yön heinäkuussa 2023

2/10 Hirveä

DOUGLAS

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
I should have read the reviews first. Dirty. Killed multiple bugs. The a/c unit was falling into the room (134) so you could see clearly outside through the louvers. The breakfast was minimal, only hot food was make-your-own waffles. Bathroom had hair in all the floor corners. Shower had some mildew. Good hot water and pressure though.
Yöpyi 2 yötä heinäkuussa 2023

4/10 Huono

Melissa

Huonoa: Siisteys
Roaches
Overall the actual stay wasnt the worst and the room was clean. The only issue i have is that the room we were given had cockroaches. As soon as we went in and turned the light on the scattered.
Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Hannelore

Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

David

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great overnight stay
Great stop for an overnight
Yöpyi 1 yön kesäkuussa 2023
General Manager vastasi 24.6.2023
Dear David,Thank you for taking the time to fill out our survery. We do hope you chose to come back and stay with us any time you are in the Manassas area.Regards,MarleneGM

8/10 Hyvä

David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good overnight stay
Excellent place for overnight.
Yöpyi 5 yötä kesäkuussa 2023
General Manager vastasi 24.6.2023
Dear David,Thank you for chosing to stay at Quality Inn, Manassas VARegards,Purva

6/10 OK

nelson

Yöpyi 8 yötä kesäkuussa 2023

10/10 Loistava

Steven

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very happy clean, well maintained and front desk is awesome
Yöpyi 1 yön kesäkuussa 2023
General Manager vastasi 24.6.2023
Dear Steven,Thank you for staying with Quality Inn, Manassas Va. We also hope the next time you are in the area you chose to stay with us again.Purva

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

Charles

Yöpyi 1 yön kesäkuussa 2023

2/10 Hirveä

Christopher

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We were disgusted by the conditions of our room and do not think the room should be allowed to be rented in its current state. We were equally disappointed with the very poor customer service we received at this establishment. Upon entering our room, we noticed that cigarette burns covered the bedspreads. When my wife called to complain about the cover, she realized that the room telephone did not work, so she had to use her own cell phone to reach the front desk. The hotel clerk admitted that the bedspread did not sound ‘presentable’. Sometime during the afternoon, we were startled by loud banging and jack hammering outside of our room. We discovered a trio of construction workers doing work above our unit on the 2nd floor balcony. Later that night, we discovered that the television set was also broken. We called the front desk again to complain about the broken tv set. This morning I called the front desk from my cell at 8:53am to see what time breakfast ended and was told, “9am. You have 5 min!” What sort of hotel stops breakfast at 9am?!!! Worse yet, my wife woke up to a dead bug (what appeared to be a bed bug or a baby roach?!) next to her pillow. After showering, and in a hurry to leave the disgusting room, my wife (who had just washed her long hair) discovered that the wall mounted hair dryer did not work. She called the front desk to let them know that the hair dryer was broken. Not long after my wife called the front desk, probably at around 10am, loud ja
Yöpyi 1 yön kesäkuussa 2023
General Manager vastasi 24.6.2023
We are very sorry you did not enjoy your stay at our hotel. When you had booked your hotel room you had booked a smoking room as all our nonsmoking rooms were sold out. Regards,Purva

2/10 Hirveä

STACEY

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The check-in process was frustrating as we got to the hotel early and our room was ready, which was nice, however, there was lots of construction going on, and it was very very loud, sounded as if they were doing floors or something right above our room. I called the front desk about the noise two times as it was going on for hours upon hours. Then, after having a late night, came back to the room, go to bed and was woken up at 4:55 AM with her phone ringing and nobody was on the other end. We continue to get more calls at 5:15 and 530. It was absolutely ridiculous an inconvenient as we did not ask for a wake up call or anything and then we’re woken up very early which we had not planned and had a long drive ahead of us. I will never stay at this quality Inn again. I didn’t think that there was any quality about this inn!! I’d like a partial refund or some credit to stay somewhere else. I would never tell my friends or family about this location. It was terrible.
Yöpyi 1 yön kesäkuussa 2023
General Manager vastasi 24.6.2023
Dear Stacey,Please accept our apology for your recent stay at our hotel. This will be brought to the attention of the appropriate departments.Regards,Purva

4/10 Huono

Cynthia

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointed
The front desk folks were very accommodating. That is the only positive thing i can say. The room was musty and had old cigarette smell. There were mashed banana peels in front of our our door. And no desire to try the shower because of the multiple bugs on the floor and in the shower.
Yöpyi 1 yön kesäkuussa 2023
General Manager vastasi 24.6.2023
Dear Cynthia,Sorry you did not enjoy your stay at our property. Thank you for filling out our survey. The will be brought to the attention of the departments concerned.Regards,Purva

4/10 Huono

Dennis

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The first room I was given reeked of cigarette smoke. Staff immediately gave me a different room. New room had a light out where the ironing board is. The water pressure at the sink was nonexistent. The arms on the arm chair were oily. Not a good experience. When I got the new room, there were no towels or face cloths. I had to go to the office where they gave me a supply.
Yöpyi 1 yön toukokuussa 2023
General Manager vastasi 24.6.2023
Dear Dennis,Thank you for taking the time to fill out our survey. Regards,Purva

8/10 Hyvä

Dave

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Good overnight stop
Yöpyi 1 yön huhtikuussa 2023
PURVA vastasi 5.4.2023
Hello Dave, Thank you for taking the time to give us a reviews. While we know you have many choices when your in the Manassas area, we appreciate you staying with Quality Inn. When in the area the next time we do hope we are your choice.Regards,PurvaGM

10/10 Loistava

Zulay

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfecto
Yöpyi 1 yön maaliskuussa 2023
Purva vastasi 23.3.2023
Thank you so much for chosing to stay at Quality Inn, Manassas. We do know you have many choices when in our area, we do appreciate your business and hope if you are in the area again you will stay with us.Regards,PurvaGM

8/10 Hyvä

Shane

Yöpyi 1 yön joulukuussa 2022

6/10 OK

Steven

Hyvää: Henkilökunta ja palvelu
Staff was nice. Place needs a good makeover.
Yöpyi 2 yötä lokakuussa 2022

10/10 Loistava

Jennifer

Yöpyi 1 yön syyskuussa 2022

8/10 Hyvä

Dawn

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2022
General Manager vastasi 1.9.2022
Thank you for taking the time to write out a review.

2/10 Hirveä

Amy

Matkusti kumppanin kanssa
Huonoa: Siisteys
I was VERY dissatisfied with the cleanliness and upkeep of our room. The only reason I chose to stay was because every other hotel/motel in the area was booked. Otherwise I would have asked for a different room / opted to stay elsewhere. The entire room had a greasy feel, the bed covering had stains and burns on it, the lounge chair looked like a crime scene had taken place in it and the floors were horrid. I never removed my shoes and did not even feel the bathroom was clean enough to bathe in. What a dump! Expedia failed me this time. I really should be pursuing a refund.
Yöpyi 1 yön elokuussa 2022
General Manager vastasi 1.9.2022
I do wish you had brought this to our attention when you were here on property. We would have definatley changed your room. I hope you give us another chance and stay with us.

8/10 Hyvä

James

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very Nice for the location and Price!
We stayed 2 weekend nights. The room was clean and comfortable. Check-in took 30 minutes..there was a line of people waiting to check-in at 3pm and only 1 staff member. FYI..early check in was not an option, and there was a local concert venue that was opening their gates at 3:30! So, I feel they should have been more prepared for check-ins. The pool was very nice and clean. Breakfast...ummm..that was extremely disappointing. The hotel was Sold Out Friday night, no breakfast attendant..so everything was gone by 8am!!! Hours were listed 6-9! Overall, we would stay here again.. very nice for location and price!
Yöpyi 2 yötä elokuussa 2022
General Manager vastasi 1.9.2022
Thank you for chosing our hotel to stay at.. Glad you enjoyed your visit to our area.

6/10 OK

Nichole

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Definitely a dated hotel. Everything was “ok”
Yöpyi 1 yön elokuussa 2022
The Boss vastasi 1.9.2022
Thank you for staying with us and we hope to see you in the near future.

10/10 Loistava

Anne, Bakersfield

Yöpyi 1 yön heinäkuussa 2022

2/10 Hirveä

Gary

Huonoa: Siisteys
Non-smoking property had clearly been smoked in. Mattresses were quite old and caved in. Linens were quite old. Lamps needed bulbs changed.
Yöpyi 1 yön heinäkuussa 2022

2/10 Hirveä

Shelbee

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
DO NOT BOOK HERE. our stay was absolutely horrible. We are a young couple and chose this hotel to stay at for an evening out at a nearby concert. The bed and chair had stains on it, the shower leaked all night and the AC unit sounded absolutely horrible. It was very loud and made a shaking noise all night, preventing any rest. The check in process with a male who was not friendly at all was a disaster. He became upset when we did not want a smoking room due to me having asthma. I do not recommend this hotel to anyone at all. People fighting in the 7-11 parking lot near my car just topped it off. We will not be back.
Yöpyi 1 yön heinäkuussa 2022

6/10 OK

Deborah

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Came for a concert.
Yöpyi 1 yön heinäkuussa 2022

2/10 Hirveä

TEJASKUMAR, rego park

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
location
Yöpyi 2 yötä heinäkuussa 2022