Well the good thing is you got to look at the room, the 1st room we looked at was not cleaned at all, the 2nd room we took but when we returned later that night, the only lights that was working was in the bathroom, had to use my phone for a flashlight, the water drained really slowly in the bathroom sink, no toilet paper holder, seen a couple of roaches in the bathroom. Rooms could use some updating & Housekeeping should be top priorty.