Ulkopuoli

Arvostelut: WoodSpring Suites Manassas Battlefield Park I-66

2.5 out of 5
WoodSpring Suites Manassas Battlefield Park I-66
10910 Balls Ford Rd, Manassas, VA

Arvostelut

5,6
Arvosana 10 - Loistava. 55 kautta 281 arvostelua" "
Arvosana 8 - Hyvä. 51 kautta 281 arvostelua" "
Arvosana 6 - OK. 42 kautta 281 arvostelua" "
Arvosana 4 - Huono. 43 kautta 281 arvostelua" "
Arvosana 2 - Hirveä. 90 kautta 281 arvostelua" "

6,0/10

Siisteys

6,8/10

Henkilökunta ja palvelu

5,4/10

Palvelut/mukavuudet

5,8/10

Majoituspaikan kunto ja tilat

5,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

T

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
GM vastasi 25.3.2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Loistava

Joy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The management team is awesome, and always their to help with a smile on their face. The rooms are very clean and the place is serien and quiet. I would always pick the hotel when in Manassas. They also have a kitchen with is good for a long stay.
Yöpyi 1 yön helmikuussa 2024
GM vastasi 11.3.2024
We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Hyvä

Lawrence

Yöpyi 1 yön helmikuussa 2024
GM vastasi 21.3.2024
I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 Hyvä

Derrick

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was beyond kind and patient. Room was clean and simple. For sure recommend
Yöpyi 2 yötä tammikuussa 2024
Guest Service Manager vastasi 5.2.2024
Dear Derrick, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in WoodSpring Suites Manassas Battlefield Park I-66 and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Guest Service ManagerManagerWoodSpring Suites Manassas Battlefield Park I-66

10/10 Loistava

Giovanni

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Smoke room
Yöpyi 1 yön tammikuussa 2024
Guest Service Manager vastasi 5.2.2024
Dear Giovanni, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in WoodSpring Suites Manassas Battlefield Park I-66 and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Guest Service ManagerWoodSpring Suites Manassas Battlefield Park I-66

4/10 Huono

Beverly, Manassas

Yöpyi 1 yön tammikuussa 2024
GM vastasi 21.3.2024
I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

4/10 Huono

Francisco

Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Me cobraron un depósito que nunca, hasta ahora no me lo han devuelto. tv nunca funcionó malo
Yöpyi 1 yön tammikuussa 2024
Guest Service Manager vastasi 23.1.2024
Dear Francisco, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Manassas Battlefield Park I-66. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Guest Service ManagerWoodSpring Suites Manassas Battlefield Park I-66

2/10 Hirveä

Jordan

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Guest Service Manager vastasi 23.1.2024
Dear Jordon, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Manassas Battlefield Park I-66. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Guest Service ManagerWoodSpring Suites Manassas Battlefield Park I-66

2/10 Hirveä

David l

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You need to burn it down
Yöpyi 1 yön tammikuussa 2024
Guest Service Manager vastasi 23.1.2024
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Manassas Battlefield Park I-66. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to host you in the future properly. Sincerely, Guest Service ManagerWoodSpring Suites Manassas Battlefield Park I-66

10/10 Loistava

Stephanie

Yöpyi 1 yön joulukuussa 2023
Guest Service Manager vastasi 23.1.2024
Dear Stephanie, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in WoodSpring Suites Manassas Battlefield Park I-66 and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Guest Service ManagerWoodSpring Suites Manassas Battlefield Park I-66

8/10 Hyvä

Kevin

Yöpyi 1 yön joulukuussa 2023
Guest Service Manager vastasi 23.1.2024
Dear Kevin, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in WoodSpring Suites Manassas Battlefield Park I-66 and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Guest Service ManagerWoodSpring Suites Manassas Battlefield Park I-66

10/10 Loistava

Jeffery

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We are continuing our stay with Woodspring suite in Manassas battlefield. The staff here is absolutely amazing and have treated us like family
Yöpyi 7 yötä joulukuussa 2023
Guest Service Manager vastasi 21.12.2023
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Manassas Battlefield Park I-66. As a guest, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

8/10 Hyvä

Claudia

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Guest Service Manager vastasi 21.12.2023
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Manassas Battlefield Park I-66. As a guest, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

8/10 Hyvä

Jaki

Hyvää: Henkilökunta ja palvelu
Accesible pero no perfecto
Yöpyi 1 yön marraskuussa 2023
Guest Service Manager vastasi 21.12.2023
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Manassas Battlefield Park I-66. As a guest, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

2/10 Hirveä

Richard

Liikematkailija
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
My room had roaches , I had to clean the room . The hallway smell terrible. .
Yöpyi 5 yötä marraskuussa 2023
Guest Service Manager vastasi 21.12.2023
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Manassas Battlefield Park I-66. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with the team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Never Again. .
I’m requesting my money back. Days without clean towels. No one cleaned the room the entire time. The TV didn’t work and told the front desk several times. Wasn’t fixed until the 6th day. There was old soaps left from previous guest n the bathroom. There was old dried up boogers on the cabinet by the fridge. I took pictures of everything. There was also a small tiny roach crawling in the bathroom.
Yöpyi 7 yötä marraskuussa 2023
Guest Service Manager vastasi 14.11.2023
Dear Tammy, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.

6/10 OK

Alain

Hyvää: Siisteys
I like a costumer service. I didn’t like a Smoking
Yöpyi 2 yötä marraskuussa 2023
Guest Service Manager vastasi 14.11.2023
Dear Alain, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am happy to hear of our great service and will share it with our team. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.

2/10 Hirveä

james

I didnt check in because there was no one there to help me Even after several phone calls no one came
Yöpyi 1 yön marraskuussa 2023
Guest Service Manager vastasi 14.11.2023
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.

2/10 Hirveä

Jamar

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Roaches is all I’ll say they need to do some serious cleaning and changing of linen and things of that nature but you will sleep with the lights on from all the roaches and bugs
Yöpyi 2 yötä marraskuussa 2023
Guest Service Manager vastasi 14.11.2023
Dear Jamar, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

2/10 Hirveä

Bukola

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dirty ,filthy , Stinking place
I couldn't stay there because the room was dirty, stinking, and there were roaches in the room,me and partner had to drive back to Maryland because there's no way we could sleep in the filthy room,the front desk apologized and asked me to get a refund from expedia.
Yöpyi 1 yön marraskuussa 2023
Guest Service Manager vastasi 6.11.2023
Dear Bukola, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future. Guest Service Manager,WoodSpring Suites Manassas Battlefield Park I-667033355009

2/10 Hirveä

Kayla

Yöpyi 1 yön lokakuussa 2023
Guest Service Manager vastasi 14.11.2023
Dear Kayla, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.

6/10 OK

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The first room they tried to give me the AC was broke so they moved me to another room, where the front door was, broke to where you had to lift it up in order for it to shut all the way, but at least AC worked
Yöpyi 1 yön lokakuussa 2023
Guest Service Manager vastasi 17.10.2023
Anonymous,Thank you for completing an online review of your recent WoodSpring Suites stay. Your feedback is very important to us and will look into your concerns and can assure you that we will use this information with our " Guest Service Team" to address these concerns. I hope this does not hinder any future stays as we look forward to your next visit.

2/10 Hirveä

Maria

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing was nice about it. The towels had hair from someone else bathroom was not cleaned is not the same as in the pictures don't be fooled. The carpet was dirty so was the hall and elevator. sheets were dirty hair on the pillows. would not recommend.
Yöpyi 7 yötä lokakuussa 2023
Guest Service Manager vastasi 17.10.2023
Maria,Thank you for completing an online review of your recent WoodSpring Suites stay. Your feedback is very important to us and we can assure you that we will use this information with our " Guest Service Team" to correct this impression and experience. We would love another opportunity to have you as our guest and truly apologize for this experience. We hope to see you again soon!

4/10 Huono

Dave

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No lights in parking lot garbage was full wzlls needed paint
Yöpyi 3 yötä syyskuussa 2023
Guest Service Manager vastasi 3.10.2023
Thank you for staying at the WoodSpring Suites, I apologize for this experience but rest assured we have addressed these concerns. The lights are now properly calibrated to turn on and off at the correct times and have spoken to our staff to quickly remove trash from our parking lots. I hope this does not hinder any future stays and we look forward to accommodating you in the near future.

8/10 Hyvä

Rajeshwari

Hyvää: Henkilökunta ja palvelu
Needs upgrades. Front desk staff is excellent
Yöpyi 1 yön syyskuussa 2023
Guest Service Manager vastasi 2.10.2023
Thank you so much for staying at the Woodspring Suites Manassas we appreciate your business. I'm happy to see you enjoyed your stay. I will share this feedback with our Guest Satisfaction team and look into making changes to better our services. Thank you again for staying with us and we hope to see you again soon.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Yöpyi 3 yötä syyskuussa 2023
Guest Service Manager vastasi 2.10.2023
Thank you so much for staying at the Woodspring Suites Manassas we appreciate your business. I'm happy to see you completed a survey and will do our best to continue to improve. Please give us a little more feedback on what you liked or areas of improvement to improve the facility or services. Thank you again for staying with us and we hope to see you again soon.

10/10 Loistava

Guillermo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good service
Yöpyi 1 yön syyskuussa 2023
Guest Service Manager vastasi 27.9.2023
Dear Guillermo,Thank you for completing our online survey regarding your recent stay at WoodSpring Suites Manassas Battlefield Park I-66.As a guest, you are truly valued and your feedback is important to us I will share this positive feedback with the rest of the team. We hope to see you again soon.

2/10 Hirveä

Serena

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Smelled like cigarettes and in general felt nasty and gross.
Yöpyi 1 yön elokuussa 2023
Management vastasi 21.8.2023
Thank you for taking the time to complete our online survey regarding your recent stay at the Woodspring Suites Manassas on behalf of our entire team I would like to apologize for failing To exceed your expectation Your satisfaction is important to us as a value guess We will be using your feedback to make improvements So we can provide an exceptional experience for our guest we hoped for opportunity to successfully host you in the future

8/10 Hyvä

Alvin

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
Property was safe. Door had problems closing.
Yöpyi 7 yötä heinäkuussa 2023
Brittini Witcher O.S.M vastasi 12.7.2023
Thank so much for staying with us. We appreciate your business. Sorry you had some problems while you were here, we have addressed the issue and it is all fixed now. I hope you stay with us again soon.

4/10 Huono

Michael

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Gross and overpriced
Roaches, hard bed, hair in tub and on floor, weird smell, unfriendly housekeepers. Never again! Paid $105 a night for a roach motel!
Yöpyi 2 yötä kesäkuussa 2023
GM vastasi 29.6.2023
Hello, and thank you for your feedback. We would like to apologize for your experience with us during your stay. Your concerns will definitely be addressed. We do value our guest and will do whatever it takes to improve guest experiences at our property.

2/10 Hirveä

Scott

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Rundown flop hotel!
Hotel was extremely dirty and run down! Our first room was not even cleaned. Second room had a hole in the bathroom door and sink coming away from the wall. Stunk of old smoke! Unless you like poorly cared for hotels DO NOT STAY HERE!!
Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 5.6.2023
Hello, and thank you for your feedback. We would like to apologize for your experience with us during your stay. Your concerns will definitely be addressed. We do value our guest and will do whatever it takes to improve guest experiences at our property.

8/10 Hyvä

Debra

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
all staff encountered were professional, most pleasant, eager to assist and courteous. Property itself was quiet, but noise from major freeway was really loud. Room was in need of some repairs, clogged bathroom sink and bathroom door had large holes on both sides.
Yöpyi 7 yötä toukokuussa 2023
GM vastasi 30.5.2023
Hi Debra,Thank you for taking the time to review your experience. We appreciate the feedback and will use to make the necessary changes to provide you with an exception experience in the near future. Thank You,Management

4/10 Huono

Valencia L

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
I didn’t stay the room was nasty as well as the bed. The front desk person was nice and polite
Yöpyi 4 yötä toukokuussa 2023
Management vastasi 20.5.2023
Dear Valencia,Thank you for taking the time to review your experience with us. I apologize for the inconveniences experienced and assure you this isn't the norm. We hope to have the opportunity to provide you with an exceptional experience in the near future.

2/10 Hirveä

Tracey

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Roaches crawling the walls staff would not refund
Yöpyi 1 yön toukokuussa 2023
Ann Black vastasi 12.5.2023
Thanks for your feedback. Our mission is to give our guests good service and a great stay. All of your issues will be addressed. Thanks again for staying with us, and we will do better.

8/10 Hyvä

Alexis

Yöpyi 1 yön toukokuussa 2023
GM vastasi 30.5.2023
Hi Alexis,Thank you for taking the time to rate your experience with us. We hope to see you again in the near future. Thank You,Management

4/10 Huono

Sylvia

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Well the good thing is you got to look at the room, the 1st room we looked at was not cleaned at all, the 2nd room we took but when we returned later that night, the only lights that was working was in the bathroom, had to use my phone for a flashlight, the water drained really slowly in the bathroom sink, no toilet paper holder, seen a couple of roaches in the bathroom. Rooms could use some updating & Housekeeping should be top priorty.
Yöpyi 1 yön toukokuussa 2023
Ann Black vastasi 8.5.2023
Thanks for your feedback. Our mission is to give our guests good service and a great stay. All of your issues will be addressed. Thanks again for staying with us, and we will do better.

8/10 Hyvä

Pam

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fairly nice. Pet friendly.
Yöpyi 5 yötä huhtikuussa 2023
Brittini Witcher A.G.M vastasi 1.5.2023
Thank you for taking the time to take our survey. I'm so glad to see you enjoyed your stay. Please recommend us to family and friends and we hope to see you in the future

10/10 Loistava

Jose

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
Brittini Witcher A.G.M vastasi 30.4.2023
Thank you so much for take our survey. Im glad to see you enjoyed your stay don't for get to recommend friends and family and we hope to see you again in the future

10/10 Loistava

Jamara

Yöpyi 1 yön huhtikuussa 2023
Brittini Witcher A.G.M vastasi 23.4.2023
Thank for taking the time to answer our survey , I'm glad to see you enjoyed your stay I hope you recommend us to your family and friends.

2/10 Hirveä

matthew

Yöpyi 1 yön huhtikuussa 2023
Brittini Witcher A.G.M vastasi 15.4.2023
Thank you for your review. I'm so sorry to hear you didn't enjoy your stay we will look in to this matter and try our best to fix it. Hopefully you will give us another opportunity in the future. Thanks again

2/10 Hirveä

Xavier

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
there were flying bugs everywhere. the whole building smelled like piss and smoke
Yöpyi 3 yötä huhtikuussa 2023
Ann Black vastasi 6.4.2023
Hello, and thank you for your feedback. We would like to apologize for your experience with us during your stay. Your concerns will definitely be addressed. We do value our guest and will do whatever it takes to improve guest experiences at our property.

6/10 OK

CHRISTINA

Matkusti perheen kanssa
Very old and outdated
Yöpyi 2 yötä maaliskuussa 2023
Brittini Witcher O.S.M vastasi 16.3.2023
Thank you for your review, when will take your feedback in to consideration and do our best to fix the problem. we appreciate your business and I hope you will stay with again.

2/10 Hirveä

Scott

Yöpyi 1 yön helmikuussa 2023
GM vastasi 20.2.2023
Dear Scott, Thank you for taking the time to complete oan online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management

10/10 Loistava

Charles

Yöpyi 7 yötä tammikuussa 2023
Brittini Witcher A.G.M vastasi 8.2.2023
Thank you so much for choosing the Woodspring Suites I-66 Battlefield. I'm glad too see you enjoyed your stay. We look forward to seeing and again and don't forget to recommend family and friends .

6/10 OK

Sharon, Somerset

Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Having a kitchen was nice, however there were no dishes, utensils, cookware provided. When staying for an extended period of time (2 months) you should not have to request housekeeping.
Yöpyi 28 yötä tammikuussa 2023
Brittini Witcher A.G.M vastasi 1.2.2023
Thank you for staying with us, we are glad you enjoyed your stay. I'm so sorry you had some housekeeping issues we are working hard to correct this problem, we also have dish packs for sale at the front desk. I hope you stay with us again we appreciat your business.

2/10 Hirveä

Jose

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
White woman no good
Yöpyi 12 yötä tammikuussa 2023
Brittini Witcher A.G.M vastasi 2.2.2023
I'm so sorry you didn't have a good experience. We take customer service seriously and we will look into this matter immediately Thank you again and I hope you stay with use again.

10/10 Loistava

Daphne

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice
Yöpyi 2 yötä tammikuussa 2023
Brittini Witcher A.G.M vastasi 24.1.2023
Thank so much for taking the time to answer our survey. I'm so glad that you enjoyed your Stay and we appreciate your business. We look forward to seeing you in the future, thanks again for choosing WoodSprings Suites Manassas

8/10 Hyvä

Donald

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was in excellent condition and very clean. Comfortable, clean and cozy. Amenities were excellent and more than enough. Price was very reasonable! I was happy.
Yöpyi 2 yötä joulukuussa 2022
Bwit vastasi 15.12.2022
Thank you so much for your kind words, we try our best to much sure every guest has a great experience. Thank you and I hope you stay with us in the future

2/10 Hirveä

Kendra

Huonoa: Huoneen mukavuus
Very uncomfortable stay
Yöpyi 7 yötä marraskuussa 2022
Bwit vastasi 15.12.2022
Thank you for answering our survey, we are so sorry that you did not enjoy your stay, can you please provide more info so we can see if we can fix the problem? We value your business and I hope we can better serve you in the future

2/10 Hirveä

Marquasha

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Cockroaches, no towels pillow and overpriced with no dishes for a kitchenette. Charging extra for 4 dishes is beyond obscure. Also smells like smoke.
Yöpyi 1 yön lokakuussa 2022
Bwit vastasi 15.12.2022
I'm so sorry you were not satisfied. We are a basic extended stay and we do not provide those extra items. We do have towels at the front desk if needed. We are addressing those issues and I have shared this with the staff.