Egyptinpuuvillaiset lakanat, ylelliset vuodevaatteet, untuvapeitot

Arvostelut: Super 8 by Wyndham Merrillville

2 out of 5
Super 8 by Wyndham Merrillville
8300 Louisiana St, Merrillville, IN

Arvostelut

7,0

Hyvä

Arvosana 10 - Loistava. 12 kautta 39 arvostelua" "
Arvosana 8 - Hyvä. 8 kautta 39 arvostelua" "
Arvosana 6 - OK. 9 kautta 39 arvostelua" "
Arvosana 4 - Huono. 5 kautta 39 arvostelua" "
Arvosana 2 - Hirveä. 5 kautta 39 arvostelua" "

7,2/10

Siisteys

7,8/10

Henkilökunta ja palvelu

5,8/10

Palvelut/mukavuudet

6,6/10

Majoituspaikan kunto ja tilat

7,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
M
Yöpyi 2 yötä maaliskuussa 2024

6/10 OK

Jeanie, Bronxville

Hyvää: Henkilökunta ja palvelu
When you walk in, it’s really smell bad. Had to ask the receptionist for some Febreze
Yöpyi 1 yön maaliskuussa 2024
Sophia CSR vastasi 27.3.2024
Hi Jeanie,We apologize for the unpleasant odor you experienced during your stay. Your feedback is valuable, and we will address this issue promptly to ensure a more comfortable environment for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a better experience.

6/10 OK

Lisa

Matkusti lemmikkien kanssa, Liikematkailija
Needs to be cleaned better and staff nicer. For a Monday it was a little noisy. Waiting on my deposit to be returned back also
Yöpyi 1 yön maaliskuussa 2024
Sophia CSR vastasi 14.3.2024
Hi Lisa,Thank you for sharing your feedback. We apologize for any shortcomings in cleanliness and service during your stay. Rest assured, we are addressing these issues with our team to ensure a better experience for our guests. Regarding the deposit, please call up the property for further assistance.

2/10 Hirveä

Paulina

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Sophia CSR vastasi 14.3.2024
Hi Paulina,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

6/10 OK

Jessica

Matkusti pienten lasten kanssa
It was cleaned and smelled very clean as well. Beds are very uncomfortable tho.
Yöpyi 1 yön maaliskuussa 2024
Sophia CSR vastasi 11.3.2024
Hi Jessica,I am happy to hear that you found the hotel to be clean and fresh during your stay. We appreciate your positive feedback on our cleanliness standards. However, we regret for any discomfort you experienced with the beds. Your feedback is valuable to us, and we'll address this issue to ensure a more comfortable stay for our guests in the future.

4/10 Huono

pam

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
The outside appearance of the hotel appeared unkempt. Inside it was obvious some “redo” had occurred and the contractors did a terrible job with painting and utility doors. Our room was dusty and bathroom floor sticky. We compliment on the mattress choice for it was very comfortable. The entrance door at the far end of the building wasn’t secure. The door wasn’t locked and in fact the panic bar was broken. On our second night, we returned to the hotel and neither one of our room keys would work. We graciously thanked the young woman at the front desk who came to our rescue! I’m sorry but we don’t plan to return to this hotel.
Yöpyi 2 yötä maaliskuussa 2024
Sophia CSR vastasi 11.3.2024
Hi Pam,We appreciate your detailed feedback regarding your recent stay at our hotel. Your comments have been shared with our management team to address these concerns immediately and ensure that all areas of the hotel meet our guests' expectations. We're glad to hear that you found the mattress comfortable and that our staff was able to assist you promptly when needed. However, we regret to hear that your overall experience fell short of what you deserved. We hope for the opportunity to make it up to you in the future.

4/10 Huono

Jeff

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First let’s get this out of the way I find it impossible to believe this is a 7.6 hotel is currently showed on Expedia. There is some mid range hotels that are considerably nicer. They don’t have seven point sixes. First, let me say I appreciate budget hotels I understand what they are. I understand not going to be in pristine condition and upkept as much as a mid rang or high-end hotel. However, after reading the reviews and my personal experience, I don’t think that I would return, even if it were cheaper. The bathroom door is coming off the hinges there is a hole punched in the wall. The microwave appears to be melted from the outside, the air conditioner has broken buttons. You can’t even see what you’re doing with it the sheets have some kind of liquid stain on that seems to dry but left a mark. This isn’t the hotels fault, but there are several abandoned buildings which appear to have homeless people living outside of. No judgments, however, typically that type of environment brings unsafe conditions. I informed the front desk of the damage in the room and they just slightly acknowledged it. I didn’t complain and told them I was happy to still stay. I just did not want to be financially responsible for these damages. I almost feel like I’m being set up to pay repairs. Again, I don’t expect perfection but how many rooms in the hotel do you have to have the same damages that you can’t seem to fix. It seems like the owner are hanging on a thread financially.
Kevin vastasi 5.3.2024
Dear Mr. Jeff,Thank you for taking the time to share your feedback with us, I am very disappointed and sorry to hear and learn about your experience with room conditions and room cleanliness.We always strive for the best customer experience and satisfaction, customer opinion is very important to us and it always help us tremendously in improving our service for the best customer (guests) experience during the stays.Please be assured that your concerns and feedback will be addressed appropriately and it has already shared with housekeeping and maintenance department to prevent similar situations from happening in the future.Please accept our sincere apologies for the inconvenience. We appreciate your business with us.Thank you so much,Have a great day!Super 8 Merrillville, IN

4/10 Huono

Eddie

Liikematkailija
Huonoa: Palvelut/mukavuudet
Low shower pressure. Limited breakfast options. Poor laundry facility.
Yöpyi 3 yötä helmikuussa 2024
Sophia CSR vastasi 13.2.2024
Hi Eddie,We apologize for not meeting or exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Loistava

Matthew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Sophia CSR vastasi 14.1.2024
Hi Matthew,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Loistava

Kaushik

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Sophia CSR vastasi 9.1.2024
Hi Kaushik,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

6/10 OK

TRACEY

Yöpyi 3 yötä joulukuussa 2023
Sophia CSR vastasi 18.12.2023
Hi Tracey,Thank you for your feedback and for rating your experience. We appreciate your honesty. If you have any specific suggestions on how we can improve and make your next stay better, please feel free to share. We hope to have another chance to provide you with a more enjoyable visit in the future.

8/10 Hyvä

Amanda, Edgar

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was friendly. Lots of smoke smell in the rooms but otherwise a good stay.
Yöpyi 1 yön joulukuussa 2023
Sophia CSR vastasi 12.12.2023
Hi Amanda,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

8/10 Hyvä

Doreese

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
It was ok
Yöpyi 3 yötä marraskuussa 2023
Sophia CSR vastasi 26.11.2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Sophia CSR vastasi 23.11.2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 OK

Brian

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Clerks were difficult to understand and gave us the wrong room at the beginning
Yöpyi 1 yön marraskuussa 2023
Sophia CSR vastasi 23.11.2023
Dear Guest,Thank you for taking the time to complete our guest survey regarding your stay. We will surely forward your valuable feedback to our team for improvements. We assure you the best of our services at all times.

8/10 Hyvä

Katrina

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Overall our stay was as expected, newly renovated room however pillows are on the smaller side for a king sized bed, and the blankets were thin. Towels were sufficient but some have worn thin. Nothing to cause us to complain but things to be noted for future stays.
Yöpyi 2 yötä marraskuussa 2023
Sophia CSR vastasi 16.11.2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

2/10 Hirveä

Jennifer

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä marraskuussa 2023
Sophia CSR vastasi 17.11.2023
Dear Guest,We are sad to see this rating and would like to know more about your experience so we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 OK

Bruce

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Maintenance
The overall cleanliness was good. The bathroom door barely closed because it was only connected with one hinge. It looked like someone tried to break it down.
Yöpyi 1 yön marraskuussa 2023
Sophia CSR vastasi 13.11.2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. We will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice people and nice place to stay.
Yöpyi 1 yön marraskuussa 2023
Sophia CSR vastasi 13.11.2023
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Breakfast was really not breakfast.
Yöpyi 3 yötä lokakuussa 2023
Sophia CSR vastasi 7.11.2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Loistava

Eric

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great room at a good price
Friedly staff, clean room, comfortable bed.
Yöpyi 1 yön lokakuussa 2023
Sophia CSR vastasi 2.11.2023
Dear Guest,We are happy that you enjoyed most aspects of your stay. Our team has high standards of hospitality and service, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room and access. We appreciate you for sharing your feedback as we continue to improve the conveniences of our hotel for all of our guests.

2/10 Hirveä

Dorothea

Yöpyi 3 yötä lokakuussa 2023
Sophia CSR vastasi 20.11.2023
Dear Guest,We are sad to see this rating and would like to know more about your experience so we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 Hirveä

Jeff

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The lobby smelled like Marijuana. Our room had the hardest bed I ever laid on. The door knob for the bathroom was broke so if you were to close the door you’d be stuck in the bathroom. Almost no tv channels other than news, ac/heater was very loud. Coat rack is literally above the desk!
Yöpyi 2 yötä lokakuussa 2023
Sophia CSR vastasi 25.10.2023
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 Loistava

Jeffrey

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Sophia CSR vastasi 11.10.2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 OK

Moin

Matkusti perheen kanssa
The breakfast was a joke
Yöpyi 2 yötä lokakuussa 2023
Sophia CSR vastasi 10.10.2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 OK

Lisa

Yöpyi 2 yötä syyskuussa 2023
Sophia CSR vastasi 4.10.2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Huono

Carolyn

Matkusti kumppanin kanssa
I felt unsafe here as there was very loud arguing in the hall that went on for over an hour around 4 o'clock in the morning.
Yöpyi 1 yön syyskuussa 2023
Sophia CSR vastasi 25.9.2023
Dear Guest,Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits and will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.

10/10 Loistava

Dana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023
Sophia CSR vastasi 24.9.2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.