4/10 Huono
Emilia
17.9.2023
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
bad service, good location
We booked a room with a good city view and when we came to check in we were given a room with a tiny window on a roof (no city view). I went to ask reception if we could get a room that we have paid for and the receptionist took us to second floor to see a very small room with a tiny and moldy window. I asked again if we could get a room that we have paid for (regarding the size and the views to the city) and the receptionist told us that she can show us one more room, but if we are not content she'll take us to the first one with no windows on the walls. The third one was ok, but we were really dissapointed with the rude service. We were given only 1 key card and when we asked for another, the receptionist said they only give 1 per room (we were 2 people staying in the hotel). Breakfast and the location were good, but the service horrible. Not worth the price!
Emilia
Yöpyi 3 yötä heinäkuussa 2023