Dear Sir, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear Sir, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Your feedback is extremely important to us and we have discussed with our team. We will definitely work towards improving these aspects and put in corrective measures to overcome them. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

Dear Bita,Thank you for sharing your experience with us. We are delighted to hear that you and your family enjoyed your 5-night stay with us. It is fantastic to know that our resort provided the perfect balance for you, allowing you to experience the beauty of the Patong area while still enjoying a peaceful retreat away from the hustle and bustle. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another wonderful stay in the future.Warm regards,Manish PratapGeneral Manager

Dear Shama,Thank you for your review! We are glad to hear that you had an overall positive experience with our service. Your satisfaction is our top priority, and we appreciate your feedback. We are committed to providing exceptional service to all our guests, and we hope to have the opportunity to welcome you back again in the future.Warm regards,Manish PratapGeneral Manager

Dear Alison ,Thank you for sharing your wonderful experience with us! We are thrilled to hear that you loved your stay at our resort and that we could be a part of celebrating your son's 15th birthday.Ensuring that our guests feel special and well taken care of is our top priority, and we are delighted that our team went above and beyond to make your son's birthday memorable by providing cake and special attention throughout your stay.We hope to have the pleasure of welcoming you back for more memorable moments in the future.Warm regards,Manish PratapGeneral Manager

Dear Bianca,Thank you for your review. We are delighted to hear that you enjoyed your getaway at our resort and found it to be a peaceful escape from the busy downtown area. We are thrilled that you were able to take advantage of our amenities and enjoy the views from our property.We hope to welcome you back for another relaxing getaway in the future.Warm regards,Manish PratapGeneral Manager

Dear Mr. Bruno,Thank you for sharing your feedback with us regarding the accessibility of our resort shuttle service. We apologize for any inconvenience you experienced due to the frequency of shuttle runs. Rest assured, we take your comments seriously as we continuously strive to improve our guest experience. Your input is invaluable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide a smoother and more convenient experience in the future.Warm regards,Manish PratapGeneral Manager

Dear Tyler, Thank you so much for choosing to celebrate your birthday vacation with us at our beautiful resort. We are thrilled to hear that you had a fantastic experience and that our quiet ambiance, delectable dining options at Tambu Restaurant, and attentive service made your stay unforgettable. It is truly heartwarming to know that our team made you feel comfortable and well taken care of during your special celebration. Your recommendation means a lot to us, and we look forward to welcoming you back for more memorable stays in the future.Warm regards,Manish PratapGeneral Manager

Dear Mr. Walter,Thank you for your wonderful review. We are thrilled to hear that you had a fantastic experience at Avista Hideaway. Our dedicated team takes pride in providing exceptional service to our guests, and it is truly rewarding to know that their efforts made your stay memorable. We will be sure to pass along your kind words to Matt, the buggy drivers, and the entire team. Your recommendation means a lot to us, and we can't wait to welcome you back for another fantastic stay in the future.Warm regards,Manish PratapGeneral Manager

Dear Mr. Alberto,Thank you for your review. We are thrilled to hear that you found our resort magnificent, surrounded by nature and tranquility. It is great to know that you enjoyed our excellent services and the quality of our internal restaurant.We appreciate your feedback regarding the room cleaning service. We will certainly take this into consideration as we strive to improve our guest experience.Thank you for recommending us to others who seek a peaceful retreat away from the noise of Patong. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Warm regards,Manish PratapGeneral Manager

Dear Mr. Robert,Thank you for your review. We are delighted to hear that you enjoyed your stay at our beautiful 5-star resort and that you found our staff to be fantastic. It is great to know that you appreciated the amenities, including the pools and the unique Thai architectural design.We appreciate your feedback regarding the restaurant choices and affordability. We will definitely take this into consideration as we continue to improve our offerings.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,Manish PratapGeneral Manager

Dear Mr. Joseph,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Sellie,Thank you for your review. We are thrilled to hear that you found our resort amazing and that everything met your expectations. Providing exceptional service and ensuring our guests have a memorable experience is our top priority.We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in the future.Warm regards,Manish PratapGeneral Manager

Dear Ms. Eva,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Ms. Daniela,Thank you for your kind words. We are thrilled to hear that you found our place beautiful, with its many pools, restaurants, and amazing views.It is wonderful to know that you enjoyed the clean and updated rooms during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and we are delighted that we could exceed your expectations. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Manish PratapGeneral Manager

Dear Akash,Thank you for your review and for choosing to stay with us. We are delighted to hear that you enjoyed our resort, the Mountain View from your room, and the excellent service provided by our staff.We appreciate your feedback regarding the complimentary bottled water and apologize for any inconvenience caused by the limited supply. Your comment about the noise disturbance is concerning, and we will address this with our team to ensure that measures are taken to minimize disturbances for our guests in the future.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards,Manish PratapGeneral Manager

Dear Leroy,Thank you for your glowing review. We are delighted to hear that you had an amazing experience at our resort tucked in the mountains of Patong. It is fantastic that you found the views breathtaking and the staff outstanding. We are thrilled to know that you would choose to stay with us again on your next visit to Patong. Your recommendation means the world to us, and we are glad that the proximity to the beach wasn't an issue for you. We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon for another memorable stay.Warm regards,Manish PratapGeneral Manager

Dear Ms. Jessica,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Olukemi,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Ms. Jane,Thank you for your review. We are thrilled to hear that you had an excellent experience at our resort. However, we regret any inconvenience caused by your interaction with the staff at the Sizzle restaurant. Providing exceptional service is a priority for us, and we will address this matter internally to ensure that all guests receive the highest level of hospitality during their dining experience.We appreciate your feedback and hope to have the opportunity to welcome you back for another great stay in the future. Warm regards,Manish PratapGeneral Manager

Dear Ms. Claudia,Thank you for your review. We are thrilled to hear that you enjoyed the peaceful atmosphere of our resort and the stunning sea views. Providing a tranquil environment for our guests to relax and unwind is one of our top priorities, and we are glad to hear that we succeeded in creating that ambiance for you.We hope you had a rejuvenating stay with us, and we look forward to welcoming you back for another serene getaway in the future. Warm regards,Manish PratapGeneral Manager

Dear Valued Guest,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Jang,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the serene atmosphere of our garden view room and found the tropical trees visible from the balcony to be a highlight of your stay. IWe are pleased that you had the opportunity to explore our three swimming pools, especially the main pool with its great view, and that you appreciated the scenic vistas from our lobby. We are also glad to hear that you found Freedom Beach to be a secluded and natural gem, despite its somewhat challenging access.Thank you again for choosing to stay with us, and we hope to welcome you back for another peaceful retreat in the future.Warm regards,Manish PratapGeneral Manager

Dear Ms. Suzanne ,Thank you for your valuable feedback. We apologize for any inconvenience you experienced during your stay. Rest assured, we will address the issues with cleanliness and lighting in the bathrooms, as well as work to improve our ventilation system to minimize smoke infiltration. We also apologize for any lapse in service from our front desk staff and will address this with our team to ensure a better experience for all our guests. We appreciate your input and hope to welcome you back for a more enjoyable stay in the future.Warm regards,Manish PratapGeneral Manager

Dear Ms. Karen,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Mr. Kenneth,Thank you for your kind words. We are delighted to hear that you found our resort beautiful and that our staff provided you with wonderful service during your stay.We can't wait to welcome you back when your travels bring you our way again. Warm regards,Manish PratapGeneral Manager

Dear Mr. Dennis,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an awesome experience at our resort, and that you found the staff lovely, friendly, and kind. It is great to know that you enjoyed the amazing view and the excellent pool. We also appreciate your recommendation to take half board, especially praising the quality of the dinner, and we will make sure to pass your thanks on to the chef.Your comments about the cleanliness are duly noted, and we apologize for any inconvenience caused. We will certainly address this concern with our housekeeping team to ensure a more thorough cleaning process, especially during guest transitions.Thank you once again for your positive feedback, and we look forward to welcoming you back for another vacation at our resort. Warm regards,Manish PratapGeneral Manager

Dear Ms. Karen,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Jinhang,Thank you for your positive review. We are delighted to hear that our staffs were always friendly and helpful, and that you found our resort to be quiet, safe, private, clean, and with nice views. Creating a positive and comfortable experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable experience in the future!Warm regards,Manish PratapGeneral Manager

Dear Mr. Mark,We are truly sorry to note that your experience didn't meet your expectations. Guest satisfaction is our utmost priority, and we regret that we fell short on this occasion. We would greatly appreciate the opportunity to learn more about your concerns and address them directly. Please feel free to reach out to us so we can better understand how we can make things right. We hope to have the chance to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Manish PratapGeneral Manager

Dear Robert, Thank you for your wonderful review. We are delighted to hear that you had an amazing experience with our pools and staff. Providing exceptional service and creating a positive environment for our guests are our top priorities. We look forward to the pleasure of welcoming you back for another fantastic stay!Warm regards,Manish PratapGeneral Manager

Dear Alexandra,Thank you for your brief but positive review. We are glad to hear that you found our resort beautiful. We appreciate your feedback, and we hope to welcome you back for another enjoyable experience in the future.Warm regards,Manish PratapGeneral Manager

Dear Mr. Mourad,Thank you for taking the time to share your feedback with us. We appreciate your continued patronage and are sorry to hear that your recent experience did not meet your expectations.We understand your concerns about the resort showing signs of aging, and we take such feedback seriously. Renovations and improvements are an ongoing process for us, and your input helps us identify areas that need attention. Rest assured, we will share your comments with our management team for further evaluation and consideration.Regarding the free shuttle service, please allow us to inform we have free shuttle service to Patong, Karon and Phuket town as per daily schedule.We appreciate your loyalty and your valuable feedback, and we hope to have the opportunity to welcome you back in the future with an improved experience. Warm regards,Manish PratapGeneral Manager

Dear Mr. Mark,Thank you for choosing Avista Hideaway for your 10-day stay, and for sharing such a detailed and positive review! We are thrilled to hear that you had the absolute best time and that every aspect of your stay contributed to a brilliant experience.It is fantastic to know that you enjoyed the friendly team, including Matt & Hrang, and that the food at Sizzle Rooftop Restaurant was delicious. Room 706, the pool suite, sounds like it provided a wonderful experience with its great size, rain head shower, safe, and top-notch air conditioning. We appreciate your acknowledgment of our reliable housekeeping, ensuring a clean and comfortable space, even for pool cleaning.Exploring the grounds and taking advantage of the buggie service to navigate the hillside is a great tip for our guests. We are pleased that you found the grounds beautiful, with interesting trees and plants, as well as enchanting lighting at night. The views of the jungle landscape, sea, and the amazing sunsets are truly special, and we're glad you enjoyed them.Thank you for highlighting the three main pools, with a special mention of the adults-only hillside pool. We are delighted to have been a part of your memorable experience, and we look forward to welcoming you back for another fantastic stay. Warm regards,Manish PratapGeneral Manager

Dear Mr. lokalitet,Thank you for the fantastic 5/5 rating and your kind words. We are delighted to hear that your experience was superb. We appreciate your feedback and look forward to the pleasure of welcoming you back in the future.Warm regards,Manish PratapGeneral Manager

Dear Mr. Charlie,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Umit,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

Dear Dong,Thank you for taking the time to leave your feedback and for awarding us a full score. We are thrilled to hear that your experience met your expectations in every way. We consistently work hard to ensure that each guest's visit is marked by excellence and leaves a lasting positive impression.Your feedback and positive rating mean a lot to us. We hope to have the privilege of welcoming you back for another wonderful stay in the future.Warm regards,Manish PratapGeneral Manager

Dear Mr. Mileydis,Thank you so much for your wonderful review. We are thrilled to hear that everything was perfect for you, especially during the celebration of your daughter's 15th birthday. It is heartening to know that our staff went the extra mile to make the celebration extra special.We are glad you enjoyed the quiet area while still being close to attractions and within walking distance to Freedom Beach. Your recommendation means a lot to us, and we look forward to the opportunity of welcoming you back in the future. Warm regards,Manish PratapGeneral Manager

Dear Mr. Jordan,Thank you so much for taking the time to provide such a detailed and glowing review of your stay at Avista Hideaway! We truly appreciate your honest feedback, and it's fantastic to hear that the positive aspects far outweighed any concerns you may have had initially.We are delighted that you found our staff and service exceptional, and it is heartening to know that your needs were not only met but anticipated throughout your stay. We're thrilled that you found the resort itself breathtaking, and the jacuzzi suite room with the plunge pool left a lasting impression.It is great to hear that you enjoyed the amenities, including the private pool, standard gym, and the spa. We are particularly pleased that the cleanliness of the resort exceeded your expectations.Your praise for the food, from room service to the Vista restaurant and the standout Tambu, is truly appreciated. We are glad to have left such a positive culinary impression on you.We look forward to the pleasure of welcoming you back anytime you come to Phuket. Warm regards,Manish PratapGeneral Manager

Dear Mr. Frank,Thank you for sharing your feedback, and we apologize that your experience did not meet your expectations. We are sorry to hear that the standard and service fell short of the price you paid. Your comments are important, and we take them seriously. We value your input and hope to have the opportunity to better serve you in the future. Warm regards,Manish PratapGeneral Manager

Dear Fabio Thank you for taking the time to leave your feedback and for awarding us a full score. We are thrilled to hear that your experience met your expectations in every way. We consistently work hard to ensure that each guest's visit is marked by excellence and leaves a lasting positive impression.Your feedback and positive rating mean a lot to us. We hope to have the privilege of welcoming you back for another wonderful stay in the future.Warm regards,Manish PratapGeneral Manager