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Arvostelut: Mountain View Resort

3 out of 5
Mountain View Resort
129 Pirin Str., Bansko, Blagoevgrad

Arvostelut

8,4

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8,6/10

Siisteys

8,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice and big room!
Very nice hotel and near the lifts! We had a wonderful time and our room was big and comfortable!
Yöpyi 2 yötä helmikuussa 2020

10/10 Loistava

Caroline

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Book tjos place today!
Great location, near the slips and the Pirinstreet and all the buxbom. Quiet hotel and location. Recomdening this place a familj place and a friends place
Yöpyi 7 yötä helmikuussa 2020

8/10 Hyvä

Florin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2020
Ventsislava Angelova vastasi 29.1.2020
Thank you for the high score you rated us We hope you enjoyed your stay with us and will be pleased to welcome you again

6/10 OK

Celine

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
אכזבה
הזמנו 2 חדרים בחדר 1 הייתה תינוקת כשהגענו לא הייתה מיטה עבורה.אמרו לנו שרק בבוקר תיהיה אפשרות לקבל מיטה. למחרת שמו מיטה שבורה ללא מזרן משהו לא ראוי לתינוק.הבחור מהקבלה נדהם ויחד איתו במשך 40 דק חיפשנו בכל הבניין מיטה כמו שצריך. ביום השלישי למשך כמעט 24 שעות הייתה תקלה ולא היו מים חמים והסקה כשבחוץ מינוס 8 מעלות.התקלחנו עם מים שחיממנו בקומקום כמו בימי הביניים.תשובות לא היו אפילו נאמר לנו שאולי יקח ימים עד שיתוקן.השרות על הפנים, לא אומרים לך שלום, לא מחייכים.המיטות מאוד לא נוחות וארוחת הבוקר עלובה ביותר.התחזוקה של המלון לא טובה.המיקום מעולה קרוב לגונדולה במרחק הליכה.באתר רשום שיש ניקיון וסידור החדר כל יום אבל בפועל זה לא קורה צריך לבקש מהקבלה ולהשאיר להם מפתח.לא ממליצה ☹
Yöpyi 5 yötä tammikuussa 2020

10/10 Loistava

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
excellent room, very clean, very hot, great location
Yöpyi 3 yötä tammikuussa 2020
Ventsislava Angelova vastasi 15.1.2020
Thank you very much for taking time to rate your stay with us We are very happy to hear you liked our hotel and will be pleased to welcome you again next time you visit Bansko

8/10 Hyvä

Sermin

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Gayet iyi bir tesis herşey çok güzeldi. Bansko güzel bir yer tekrar gitmeyi düşünüyoruz.
Yöpyi 3 yötä joulukuussa 2019
Ventsislava Angelova vastasi 29.1.2020
Thank you for the kind words! We are please to hear you enjoyed your stay at our hotel and will be more than happy to welcome you again

10/10 Loistava

Borislava

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice and spacious fully equipped room
Very nice hotel with spacious room and big balcony, fully equipped kitchen with cooker and even an oven. Very close to the cable lift. Very kind staff, nice area. Everything is very nice. We were in studio B07, very good for the prize. I definitely recommend it.
Yöpyi 2 yötä elokuussa 2019
Hotel Manager vastasi 25.9.2019
Thank you for staying with us at MOUNTAIN VIEW RESORT and the time taken to write a feedback, we appreciate it very much. We love what we do here and we do our best to make everyone’s stay pleasant and enjoyable and it feels very satisfying to see happy and positive clients like you. I am glad you liked the hotel and the apartment you stayed at We will be more than happy to welcome you again next time you visit Bansko

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys
Hotel was in a good location and provided a good service. A few faults were that some lights in hallways weren't working & the jacuzzi was not on for our stay despite paying extra for it. Check in and out was easy..
Yöpyi 4 yötä maaliskuussa 2019

10/10 Loistava

Emma

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä maaliskuussa 2019

10/10 Loistava

Maxine

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super family apartments
Was more spacious than we expected. Boot room staff are friendly and thoughtful, helping with ski boots and equipment (rental and storage). Easy to grab a cab to the slopes to avoid the dreaded gondol queues. A nice walk into town (downhill) at night for food and it’s only 4 leva for a taxi back from town if you’re feeling lazy.
Yöpyi 7 yötä maaliskuussa 2019

10/10 Loistava

Mrs, Luton, GB

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a lovely 2 bedroom apartment which was comfortable, warm and inviting with its homely feel. Very spacious, with ample storage space. Breakfast was very good with a decent selection of food. Staff were very friendly and were always willing to help. Unfortunately the jacuzzi was not in operation and seemed as if this would be the case for the season. Swimming pool was lovely, but quite deep for my daughter who was not proficient at swimming, so could not touch the bottom, which was unnerving for her. Thoroughly enjoyed our stay here as a family ski trip.
Yöpyi 4 yötä helmikuussa 2019
Ventsislava Angelova vastasi 1.3.2019
Thank you for staying with us at MOUNTAIN VIEW RESORT and the time taken to write a feedback, we appreciate it very much. We love what we do here and we do our best to make everyone’s stay pleasant and enjoyable and it feels very satisfying to see happy and positive clients like you It was our pleasure to have you and I hope we will have the opportunity to welcome you again

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Skiing in Bansko
The staff were very helpful and friendly, there was a very nice pool and sauna which we used several times. There were a couple of things in the room that needed attention, both the plugs in the kitchen and bathroom did not work properly and the water would drain from them. The shower leaked a little so there was always water on the floor. Also the heater control in the main room was broken and we did report this to the desk. Overall the room was OK and we were very happy the location which was close to the Ski slopes and local amenities.
Yöpyi 7 yötä tammikuussa 2019
Ventsislava Angelova vastasi 1.3.2019
Thank you very much for your comments We are all very happy that you had enjoyed your stay in our hotel - Mountain View Resort and you liked the location and the facilities. We are indeed very luck with the location and area with its beautiful views all around and opposite the ski road. It is probably one of the best locations in Bansko. I take on board your comments on the issues in the apartment and I will address them with the maintenance staff and I hope we will have the opportunity to welcome you again

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2019
Ventsislava Angelova vastasi 18.1.2019
Thank you for staying with us. We will be more than happy to welcome you again next time you visit Bansko

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good value for money
Good location just a short walk from the town and across from the bottom of the ski slops (to the gondola). The accommodation was clean, modern, of a good standard so is decent value for money. The staff were friendly and helpful despite being a little over run particularly at breakfast time. The spa facility includes an indoor pool, sauna, and a room with a hot tub in, the hotel details indicate a fitness room but I was told this does not exist (despite the signs around the hotel). Treatments are available to book separately as well.

8/10 Hyvä

Jebbster

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice apartment for a good price
I Had a very pleasant stay. The room was a decent size and comfortable. It is only a 5 minute walk from the centre of town and the Gondola. The only problems I found was the shower leaked on the floor and you could hear people moving around the apartment above. But that didn’t ruin my stay. I think it was a Good room for a good price.
Yöpyi 6 yötä maaliskuussa 2018

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tidy apart, no problem.
Yöpyi 3 yötä helmikuussa 2018
Ventsislava Angelova - Reservations vastasi 8.3.2018
Thank you very much for visiting us and for the high score you hav given us We will be more than happy to welcome you again at our hotel!

8/10 Hyvä

Marcel, Doha, Qatar

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very modest hotel property in Bansko
We stayed at the Mountain View Inn during the middle of February 2017. Check in was super easy (too easy, as it turned out later). We arrived late and were immediately given our room key and shown up to our room by the desk clerk. We have a two bedroom apartment. Each bedroom had its own bathroom. One bedroom had a queen sized bed, the other had two twins. In both rooms, the mattresses were hard...like concrete. The maintenance of the twin bedroom room was a little disappointing. The only lamp in the bedroom was an overhead light with three bulbs, all of them burned out. It took almost 24 hours and repeated requests to have bulbs installed. Similarly, the both lights in the bathroom where burned out. The swimming pool was popular with the guests. We did not have an opportunity to try it, but we did use the jacuzzi which was a bit of a disappointment. It is found in the basement in a windowless room. It is not super hot, very shallow and we struggled to get completely immersed. At checkout, the desk clerk/security guard had a book showing that we hadn't yet paid. When I took out a credit card to settle our bill, he had no idea how to run it through the machine. I ended up doing to myself. This was our first experience at Mountain View after staying elsewhere for the past 3 years. There is easy access to the ski road through a small trail in the woods across the street, the hotel is a a bit far from the action in town.
Yöpyi 4 yötä helmikuussa 2018

8/10 Hyvä

VASILIKI

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ventsislava Angelova - Reservations vastasi 8.3.2018
Thank you very much for staying with us and for the high score you have given us

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
+ Great apartment, spacious, clean, comfy + fantastic location! Reception so so, Jacuzzi wasn't working.
Yöpyi 4 yötä tammikuussa 2018
Ventsislava Angelova vastasi 19.2.2018
Thank you very much for staying with us and your comments I am glad you liked the location and found our hotel to be very good value.

8/10 Hyvä

Bilgesu

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2018
Ventsislava Angelova vastasi 19.2.2018
Thank you very much for staying with us and the high score you have given us. We love what we do here and we do our best to make everyone’s stay pleasant and enjoyable and it feels very satisfied to see happy clients like you. It was our pleasure to have you and I hope we will have the opportunity to welcome you again

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Review
Hotel was nice, staff were friendly and we had no issues. Our room was not cleaned throughout our stay, I think you had to ask for this service, a little odd being a hotel. The pillows were awful and when asking for another one each were told there was only one they could give us. This was small more like half a pillow, but was slightly better! For the price it wasn’t bad and would stay again, but be more persistent about cleaning and pillows!
Yöpyi 6 yötä tammikuussa 2018
Ventsislava Angelova vastasi 19.2.2018
Thank you very much for visiting us and finding time to give us your feedback Since it is an apartment hotel we don’t offer daily house-keeping but we offer cleaning on request. I accept you may have not seen the note about it on the bathroom mirror. We are considering changing this and for next season guests will be able to request the house-keeping at check in We will be more thank happy to welcome you again

8/10 Hyvä

H. HANZADE

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Güzel gidilebilir
Odalar sıcak ve ihtiyacınız olan herşey mevcut. Otopark yeterli. Gondola yakın. Duşta perde olduğundan tüm banyo su altında kalıyor. Jakuzinin olduğu bölge kokuyor. Kullanmak istemedik. Yataklar bize göre fazla yumuşaktı.
Yöpyi 4 yötä tammikuussa 2018
Ventsislava Angelova vastasi 19.2.2018
Thank you very much for staying with us and your comments We appreciate our guests’ feedback as it gives us the opportunity to improve our services. I am glad you liked the location, the pool and the SPA and I am happy our staff has been helpful

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Weekend trip to Bansko
Idiotic REQUEST I don't have time for this You want evaluation of not
Yöpyi 2 yötä tammikuussa 2018
Ventsislava Angelova vastasi 19.2.2018
Thank you very much for staying with us and for the high score you have given We will be more than happy to welcome you again

4/10 Huono

Peter

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
not happy chappy
i was put into another hotel.the staff were hopeless.put breakfast out in morning before i arrived in dining room.it was cold.told them i wanted certain things only and they stuffed that up as well
Yöpyi 2 yötä lokakuussa 2017

8/10 Hyvä

Nigel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Thank you very much for staying with us, for your feedback and the high rating you have awarded us! Hope to welcome you again soon

10/10 Loistava

david

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
מקום אגדה מומלץ בחום
מלון מקסים צמוד ממש לסקי 20 מטר ואתה במסלול! הכל חדש ומושקע יפה ומרווח יש חנות סקי עם השכרה בריכה ג'קוזי סאונה אנשים מקסימים מקום מומלץ בהחלט!
Thank you for the kind words. We are pleased to hear you liked the hotel and enjoyed your stay! Hope to welcome you again soon

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasant stay in Bansko
Stunning view to the mountains and the skiing area from the large terrace. Large and comfortable apartment. Friendly staff. Cleaning upon request. Water pipes and shower in the bathroom did work, but the tap should be better attached to the sink. Very pleased with the stay (four adults and one child). Very close to the lower skiing area and ski centre.
General Manager vastasi 13.3.2017
Dear Michael, thank you very much for staying with us, for your feedback and the high rating you have awarded us! It means a lot to us! I am glad to hear that you liked our hotel You are certainly most welcome back we will again endeavour to make your time in our hotel enjoyable.

8/10 Hyvä

Jeremy

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very comfortable. You can walk 100m through light forest to the ski run... pretty much ski in ski out down to the gondola.
General Manager vastasi 13.3.2017
Dear Jeremy, thank you very much for staying with us, for your feedback and the high rating you have awarded us!

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
great located clean apartment hotel
Was an average place to stay, quite a few bug bares. Being WiFi slow and dropping in and out. Dodgy signal TV over satellite. Once you have a shower, the bathroom was waterlogged. Breakfast was awful. All for a fairly expensive price for the area. Fantastic location though, it was quiet too and friendly service staff. Good views from balcony to mountain was also great.
General Manager vastasi 13.3.2017
Thank you very much for your comments. We appreciate our guests feedback as it gives us the opportunity to improve our services. Your point on the breakfast is noted - every year we expand the choice of items on the breakfast table and we will continue to do that as we follow the feedback and advice of our guests. We will be glad to welcome you back.

10/10 Loistava

Arben

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean
Very good
General Manager vastasi 8.3.2017
Thank you very much for finding the time to review our hotel. We would like to thank you for your visit and are pleased you had an enjoyable time!

8/10 Hyvä

Thomas, Niesky

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
gutes Hotel nahe Skilift und Zentrum
wir hatten ein schönes Apartment mit 2 Schlafzimmern incl. durchgängigem Balkon, 2 Bädern, Wohnzimmer mit Kamin, und vollständig ausgestatteter Küche zur ruhigen Bergseite, alles war frisch renoviert, sauber und hell. Das Apartment ist wie eine Wohnung eingerichtet, Waschmaschine + Bügelbrett vorhanden, genügend Schränke, sogar DVD`s
Ventsislava Angelova vastasi 23.2.2017
Hallo Thomas, Wir freuen uns, wenn Seine Kommentar gesehen haben. Vielen Dank fur die gute Worter!

4/10 Huono

Rodrigo

Huonoa: Henkilökunta ja palvelu
Extremely dissapointing
Unfortunately, we regret about staying at Mountain View. The good: very close to the ski gondola and hotel in a quiet neighborhood close to the main street (Pirin St). The bad: internet access limited or nonexistent in room, hot tub/jacuzzi not functionasl on an adequate temperature, pool not on a temperature advertised of 31C, shower drain cloughed, double bed really uncomfortable an old. If you are thinking in staying here, just pay 20 more bucks and go somewhere else

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Martin, London

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Well specced and fairly and a quiet retreat.
Short stay, 2nd time in Bansko. The apartment was a good size, and very well fitted out. Pool was great. Staff super friendly and willing to help. Only minor point was size of the bed in the smallish bedroom. It was very small even for a double. Some great little restaurants next for, including a fantastic Greek that hopefully will be back next season.

8/10 Hyvä

Gavin, pardessia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Just what we needed
Very convenient and reasonable accomodation. Everything you need at a good price.

8/10 Hyvä

LAZAROS, Κατερίνη Ελλάδα

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
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