2/10 Hirveä
Holly
Matkusti perheen kanssa
20.7.2025
Absolutely horrible. I had car trouble and called about a late check in. They said it was fine I could check in 24/7 there was someone at desk all night. Didn’t end up getting there until 4:30. Exhausted. No one was at desk. Front sliding doors were supposed to be locked. No one to let us in. My son had to pry th doors open. We stood at the desk for atleast 15 min calling out “hello?” Tried calling the property number. Someone finally came from the back who was obviously sleeping. Checked me in. Held $120 additional to my nightly fare which I was not told about. I had reserved a king room with a pull out sofa for my son and his girlfriend. We finally got to the room and the bag on the closet didn’t have pillows or a blanket. My husband went down to the front desk and he was told there were no more pillows and were given a blanket they rolled up and used for pillows. The bathroom sink was backed up. In the morning my husband tried to tell the manager on site and he was blown off. Told there were still no pillows. This was a terrible experience after a very stressful 8 hour roadtrip. I won’t be back. Ever.
Holly
Yöpyi 2 yötä heinäkuussa 2025