Thank you so much for your review. Ice machine was off. We turned it back on. Hope to see you soon.

Thank you for staying with us

Hello Robin,Thank you for choosing our hotel for your stay. We are glad to hear that you found our location convenient and had a smooth check-in process. We appreciate your feedback and hope to welcome you back in the future.

Hello Geraldine, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your reservation. We recommend reaching out to our management team directly to discuss the situation further and assist you with the matter.

Hello Jennifer,We appreciate your positive rating of our hotel! We're glad to hear that you had a great stay with us. If you have any specific feedback or comments to share, please feel free to reach out to us directly so that we can continue to improve our services. We hope to welcome you back in the future for another enjoyable stay.

Hello Carlos,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

Hello Tracy,Thank you for taking the time to review our hotel. We appreciate your positive feedback and are delighted to hear that you had an exceptional experience during your stay. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future for another outstanding stay.

Hello vishal,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and have shared it with our team to ensure prompt resolution of the issue. Should you have any further concerns, please don't hesitate to contact our management.