Got a room on the 3rd floor, the moment I got into the elevator...half of it was covered by urine. I immediately went back to the front desk and report it. The housekeeper was done for the day. The front desk guy, could not leave the desk unattended. Do until the next morning, it was clean. The next day, around 7 pm same thing, this time the from desk guy check housekeeper and it was still there and cleaned it. It is a perfect location but only one person at front desk. Nobody else to help in cases like this. Not a good experience.