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Arvostelut: Layne Hotel

2.5 out of 5
Layne Hotel
545 Jones St, San Francisco, CA

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 37 kautta 79 arvostelua" "
Arvosana 8 - Hyvä. 22 kautta 79 arvostelua" "
Arvosana 6 - OK. 6 kautta 79 arvostelua" "
Arvosana 4 - Huono. 3 kautta 79 arvostelua" "
Arvosana 2 - Hirveä. 11 kautta 79 arvostelua" "

8,2/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,0/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

NENAD

Liikematkailija
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The advertisement for this property was misleading. It's hard to learn from the advertisement that a toilet and shower are in separate chambers, which makes it extremely inconvenient. In addition, it is located in one of the worst parts of town, that does not look safe.
Yöpyi 3 yötä maaliskuussa 2024
randy vastasi 25.3.2024
Thank You for staying with us and you booked a room with a shared bathroom and you could have booked a room with a private bathroom and we are right near Union Square.

4/10 Huono

Elmi

Yöpyi 2 yötä helmikuussa 2024
Randy vastasi 20.3.2024
Thank You for staying with us.

2/10 Hirveä

Elsa

Yöpyi 2 yötä helmikuussa 2024
Randy vastasi 20.3.2024
Thank You for staying with us.

2/10 Hirveä

Jose

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
It’s great that the property front door requires that you get buzzed in because the surrounding area is plagued with vagabonds. The bed was hard, old, and it felt like I slept on a wood plank. The room got extremely cold and the bed sheets were untrustworthy. The bedding needs to be replaced. Perhaps the bedsheets were clean but they looked like they could have been soiled a few times throughout their long life at the hotel. Perhaps they were bought used to match the old dingy vibe of the hotel. Please get new bedsheets. Seriously.
Yöpyi 1 yön tammikuussa 2024
Randy vastasi 8.3.2024
Dear Guest, sorry you felt this way.

10/10 Loistava

Eric

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Randy vastasi 18.1.2024
Thank you for staying with us and enjoying your stay with us and please come back again.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ssecure, clean, newly renovated,convenient
DON'T BE SCARED OFF BY ANY MISCONCEPTIONS! Expect friendly, efficient staff to greet you at this secure, clean, newly renovated hotel. The location, a few steps off Geary, is conveniently located to vast parts of the city.
Yöpyi 1 yön joulukuussa 2023
Randy P vastasi 10.12.2023
Thank you for staying with us and enjoying your stay with us and please come back again to see us.

2/10 Hirveä

Johanna

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
el recepcionista no tiene paciencia con los huespedes tiene mal trato al servicio con los mismos y no dice sobre el deposito antes de pagar una reservacion, no tiene baño dentro del cuarto y no mire regadera para poder bañarse, relamente fue una mala experiencia y no volveria.
Yöpyi 1 yön marraskuussa 2023
Layne Hotel vastasi 25.11.2023
Dear JohannaWe apologize for any inconvenience that you faced at our hotel. The hotel policy on expedia clearly specifies that all customers are required to present 250 security deposit before check in and this amount is returned after check out. As for the shared bathrooms, we offer both private and shared bathroom options, among which the latter is usually cheaper. It is upto the customer to choose the room type depending on their preferences.

4/10 Huono

Phillip

Yöpyi 1 yön marraskuussa 2023
Customer Care Team vastasi 6.12.2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Hirveä

Carey

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's never a good sign when multiple hotel staff tell you, unprompted, that it's unsafe around the area. No A/C, no heat, no amenities in the room and the topper, a random $250 "fee" which you have to contact your credit card company to get back. It was loud with motorcycles, sirens and music playing making it hard to sleep. Multiple homeless in the area with tents and you can't get into the hotel unless someone unlocks the gate. Spend a little extra and stay in a nicer area. Expedia should remove this property from it's offerings. The lower cost per night is lost with the extra $250 fee. Stay away, stay far away
Yöpyi 3 yötä marraskuussa 2023
Randy vastasi 14.11.2023
This guest has taken out of content what was told to him. We at the hotel told them not to go down in the Tenderloin and use Geary Street to come and go. We do not have any control on the Homeless in San Francisco and the Noise from Emergency Vehicles and do not Advertise that we have A/C. We have gate for Security.

8/10 Hyvä

Linda

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was amazingly quiet and the hosts are very attentive. It has been years since my last visit to San Francisco and the homeless population is completely out of hand with half a dozen per block in this part of town. Only a few are clearly mentally ill, but it certainly gives a solitary female traveler pause. The hotel is secure with a locked front gate, but the city really needs a better plan.
Randy P vastasi 12.11.2023
Thank You for staying with us and enjoying your stay and please come back again.

10/10 Loistava

Sylvia

Yöpyi 1 yön marraskuussa 2023
Customer Care Team vastasi 1.12.2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Hyvä

Alejandro

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Buen servicio
Yöpyi 2 yötä lokakuussa 2023
Randy P vastasi 6.11.2023
Dear Alejandro thank you for staying with us and enjoying your stay and please come back again.

8/10 Hyvä

Dale

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at the Layne were very friendly and helpful at all times. It is positioned close to Union Square so you can access many of the tourist features without problem. It is also close to theatres and some great restaurants. One tip - request a room at the back of the property as Jones Street can be very noisy.
Yöpyi 3 yötä lokakuussa 2023
Randy P vastasi 15.10.2023
Thank You for staying with us and enjoying your stay.

4/10 Huono

Manabu, Astoria

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The furniture and room were very old even though its $90 some dollars per night. Diffenetly not recommended. But the Staff and Front people were very very nice.
Yöpyi 3 yötä lokakuussa 2023
Randy P vastasi 11.10.2023
Thank You for staying with us and sorry that you felt that way after you upgraded to a room with a private bathroom, Which are our newer rooms.

10/10 Loistava

Andreas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sehr gute Lage. Zimmer geräumig. Sehr nette Eigentümer. Familienunternehmen.
Yöpyi 3 yötä syyskuussa 2023
Randy P vastasi 11.10.2023
Thank You for staying with us and enjoying your stay with us and please come back again.

8/10 Hyvä

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice very clean and well-maintained vintage hotel. Dining options nearby. I'd asked for a local map, w/transit lines. They'd had none. I'd had to go to another hotel where I'd received two great maps. Close to trans and Union Square.
Yöpyi 5 yötä syyskuussa 2023
Randy P vastasi 28.9.2023
Thank You for staying with us and enjoying your stay with us and please come back again.

8/10 Hyvä

Greg

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The Layne Hotel is in a classic building with a classic elevator and winding staircase. They have several unusual protocols to ensure you don’t damage anything. They check your room upon checking out for this purpose. It’s on the edge of the heart of the tenderloin so don’t complain about all of San Francisco because you chose reasonably priced hotel in the tenderloin!
Yöpyi 1 yön syyskuussa 2023
Randy P vastasi 23.9.2023
Thank you for staying with us and enjoying your stay.

6/10 OK

Welisson

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Precisam melhorar a infraestrutura
Eles se esforçam para prover um bom atendimento mas o hotel precisa de uma revisão total em sua infraestrutura. Localização muito ruim com barulho por toda a noite e próximo a áreas menos seguras da cidade
Yöpyi 2 yötä syyskuussa 2023
randy vastasi 21.9.2023
Dear Guest we are very sorry that you feel that way and we will do our best to fix the noise outside.

10/10 Loistava

Saksham

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
Randy P vastasi 21.9.2023
Thank You for staying with us and enjoying your stay.

8/10 Hyvä

Dona

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I felt very safe staying at this hotel and the staff are amazing. It's a simple historic building, family run, clean and trustworthy. Just off the beaten path, this hotel is located conveniently and not an issue to stay at for this female. If the price is right but you are worried about the location, don't be, it is fine to access and feels safe. I really can't say enough about the wonderful family that runs this hotel.
Yöpyi 3 yötä syyskuussa 2023
Randy P vastasi 18.9.2023
Thank you for staying with us and enjoying your stay and please come back again to see us.

10/10 Loistava

Nigel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location and Staff are super
The stay at Layne was great, the manager and staff are all really friendly and helpful. Everything was good at the hotel, it is not fancy. The hotel is well located for getting around San Fran. I would stay again.
Yöpyi 5 yötä syyskuussa 2023
Randy P vastasi 18.9.2023
Dear Nigel thank you for staying with us and enjoying your stay and please come back again to see us.

2/10 Hirveä

Rashaad

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Felt very unsafe to stay basically a rip off
Yöpyi 1 yön syyskuussa 2023
Randy P vastasi 17.9.2023
Sorry that you felt unsafe but this guest was a NO-SHOW AND NEVER STAYED AT THE PROPERTY.

8/10 Hyvä

Thomas, Boulder

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I liked staying in a building from 1912. It was clean and well-maintained. Staff was especially helpful, extending to us when we needed some unusual help. Great dining opportunities within walking distance. Don't go downhill on Jones St. Danger.
Yöpyi 1 yön syyskuussa 2023
Randy P vastasi 15.9.2023
Thank You for staying with us and enjoying your stay and please come back again.

10/10 Loistava

Michael

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was tidy and clean inside and out. Great front desk hosts with wonderful cleaning staff. I would come back here again.
Yöpyi 4 yötä syyskuussa 2023
Randy P vastasi 15.9.2023
Thank You sir for staying with us and enjoying your stay and please come back again.

10/10 Loistava

Waqas, Herriman

Yöpyi 3 yötä syyskuussa 2023
Customer Care Team vastasi 5.10.2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Loistava

Douglas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of my new favorites. They closed during Covid and renovated the entire building. Ots nice and comfortable and hS proficient security cameras and zccess policy.
Yöpyi 1 yön syyskuussa 2023
Randy P vastasi 13.9.2023
Thank You for staying with us and please come back again.

8/10 Hyvä

Douglas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice, clean. Comfortable, quiet hotel. Very comfortable bed. Excellent, cheap Indian food next door at Chutneys. Shared bath and shower are exceptionally clean.
Yöpyi 1 yön syyskuussa 2023
Randy P vastasi 10.9.2023
Thank You for staying with us and plese come back again.

10/10 Loistava

James

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s a really pleasant hotel run by kind and accommodating people, in not-the-best area
Yöpyi 3 yötä syyskuussa 2023
Randy P vastasi 9.9.2023
Thank You for staying with us and enjoying your stay.

10/10 Loistava

Henry

Hyvää: Henkilökunta ja palvelu
I liked the old classic San Francisco feel of the hotel and the staff who worked there
Yöpyi 3 yötä elokuussa 2023
Randy P vastasi 1.9.2023
Thank You Henry for staying with us and enjoying your stay and please come back again.

10/10 Loistava

Xizi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean room, the man and lady at front office are so nice!
Yöpyi 4 yötä elokuussa 2023
Randy P vastasi 29.8.2023
Thank You for staying with us and enjoying your stay.

2/10 Hirveä

Sam

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was not at all the same like in the pictures. The room was tiny, the wifi was extremely slow. Terrible experience and not all what they advertised it to be. I do not reccomend this place. Highly dissatisfied.
Yöpyi 1 yön elokuussa 2023
Randy P vastasi 28.8.2023
Mr. Rahmon, we're sorry to hear about your experience. In light of your comments, we promptly inspected the room in question but could not find anything out of order or otherwise not in line with the description and photos on the website. As is the case with hotels, our property has different room types--all of which are detailed separately here. We only wish that you brought this issue up during your stay so that we might have been able to accommodate you otherwise.

10/10 Loistava

Balaguru

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Feel like home
Yöpyi 1 yön heinäkuussa 2023
Randy P vastasi 28.8.2023
Thank You for staying with us and enjoying your stay and please come back again.

10/10 Loistava

leonel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place to stY
Yöpyi 1 yön elokuussa 2023
Randy P vastasi 28.8.2023
Dear Leonel thank you for staying with us and enjoying your stay with us and please come back again.

8/10 Hyvä

Philip

Yöpyi 1 yön elokuussa 2023
Randy P vastasi 25.8.2023
Dear Philip thank you for staying with us and enjoying your stay and please come back again.

10/10 Loistava

pete

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pretty well located on a side street, so it did quiet down in the middle of the night. Clo see to Union Square, GAMH, BART and other attractions
Yöpyi 2 yötä elokuussa 2023
Randy P vastasi 16.8.2023
Thank You for staying with us and enjoying your stay.

6/10 OK

Sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was no parking, and I got a parking ticket. Apparently where we were told to park from the hotel host is a cleaning area that starts at 6am. That was never told to us the night before. So there for I will not be coming back to this hotel.
Yöpyi 1 yön elokuussa 2023
Randy P vastasi 14.8.2023
Dear Sarah I told you to park while you were checking into the hotel and you told me that after checking In that they were leaving to go to an event.

10/10 Loistava

Francois

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hôtel rénové et près de l’union square. Chambre petite mais très bien
Yöpyi 2 yötä elokuussa 2023
Randy P vastasi 14.8.2023
Thank You for staying with us and enjoying your stay.

10/10 Loistava

Shelly

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
The bed is very comfortable and rooms are clean, would stay here again
Yöpyi 1 yön elokuussa 2023
Randy P vastasi 5.8.2023
Dear Shelly thank you for staying with us and please come back again.

8/10 Hyvä

Haiyang

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The uncle at the front desk was so fierce that he always blamed me for not opening the door, but when I was near the door, he began to scream all the time.
Yöpyi 1 yön elokuussa 2023
Randy P vastasi 5.8.2023
Thank You Haiyang.

8/10 Hyvä

Kenneth

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Randy P vastasi 4.8.2023
Dear Mr Kenneth thank you for staying with us and please come back again.

8/10 Hyvä

Paola

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean hotel, great location but no AC Good stay for an overnight trip
Yöpyi 1 yön heinäkuussa 2023
Randy P vastasi 31.7.2023
Thank You for staying with us and enjoying your stay.

2/10 Hirveä

Roni

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beware of this place
Yöpyi 2 yötä heinäkuussa 2023
Randy P vastasi 5.8.2023
This guest never stayed at the property and refused to give us a credit card for the Security Deposit required to check In to the hotel.

6/10 OK

Robert

Hyvää: Siisteys
Yöpyi 21 yötä heinäkuussa 2023
Randy P vastasi 31.7.2023
Thank You for staying with us.

10/10 Loistava

Keith Chikao

Hyvää: Palvelut/mukavuudet
Staff was very pleasant and accommodating would return
Yöpyi 1 yön heinäkuussa 2023
Randy P vastasi 27.7.2023
Dear Mr Chikao thank you for staying with us and enjoying your stay and please come back again to see us.

8/10 Hyvä

John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A nice property, well maintained and clean. The staff are very friendly and helpful. I just have concerns about the area around the hotel and felt on edge or unsafe on several occasions.
Yöpyi 4 yötä heinäkuussa 2023
Randy P vastasi 27.7.2023
Thank You Sir for staying with us and enjoying your stay.

6/10 OK

Nicole

Yöpyi 2 yötä heinäkuussa 2023
Randy P vastasi 14.8.2023
Thank You for staying with us.

10/10 Loistava

Scott

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff wonderful. Location
Yöpyi 2 yötä heinäkuussa 2023
Randy P vastasi 23.7.2023
Dear Scott thank you for staying with us and enjoying your stay with us and please come back again and see us.

10/10 Loistava

Steven

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
I liked the people that ran the place
Yöpyi 3 yötä heinäkuussa 2023
Randy P vastasi 22.7.2023
Thank You for staying with us and enjoying your stay and please come back again.

10/10 Loistava

timothy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I had a great stay. Really friendly staff. Comfortable bed
Yöpyi 2 yötä heinäkuussa 2023
Randy P vastasi 18.7.2023
Thank You for staying with us and enjoying your stay and please come back again.Thank YOu

10/10 Loistava

Randy Lowell

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The old style Otis elevator like you see in the movies.
Randy P vastasi 15.7.2023
Thank you sir and please come back again.