Chris - Thank you very much for the 5 Star Review! We hope to host you again when your travels bring you back to San Francisco!Best regards,Sean GazeyGeneral Manager

Sarah,I would like to express my gratitude for taking the time to review our hotel and share your valuable feedback with us. Your feedback is highly appreciated and helps us to improve our services and ensure that our guests have the best possible experience.I am delighted to hear that you had a wonderful stay at our hotel and that you found the decor and cleanliness of our rooms to your satisfaction. We take great pride in providing our guests with a comfortable and welcoming environment, and it's always rewarding to hear that we have succeeded in our efforts.We are thrilled that you enjoyed our sipping hour and hope that you were able to take full advantage of the amenities we provide. It was an honor to have you as our guest, and we look forward to welcoming you back to our hotel in the near future.Thank you for choosing our hotel for your stay, and we hope to see you again soon.Best regards,Max O.

Swee Yen,Thank you very much for leaving a review on Expedia of your recent stay at our hotel. We were delighted to read that you had a pleasant experience and appreciate your rating of 4 out of 5.Your kind words about our centralized location near the financial district, restaurants, high-end shopping, and landmarks are greatly appreciated. We are thrilled that you found our location convenient and enjoyable.Thank you again for your review.Best regards,Max.

Joshua,Thank you for taking the time to share your feedback with us. We are thrilled that you enjoyed our complimentary sipping hour featuring our famous Gin martinis and that our hotel and staff met your expectations. We take pride in providing our guests with a comfortable and enjoyable experience, and we are glad that we were able to do that for you. Thank you for choosing to stay with us, and we hope to welcome you back soon.Sincerely,Max O.

Jeanine,Thank you for writing a review and giving us a perfect score. We are thrilled to hear that we were able to make your stay memorable and that we met your expectations. At our establishment, we always strive to provide the highest level of service and comfort to our guests, and it is gratifying to receive such positive feedback.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future.Best regards,Max.

Glicelda,I want to thank you for taking the time to share your experience of your recent stay with us. We were delighted to hear that our staff was friendly and that our location was convenient for you. We are incredibly grateful for your excellent rating on Expedia, and it was a pleasure to have you as our guest.Best regards.Max

We appreciate the feedback regarding your recent stay at Galleria Park. It is delightful to hear that the staff has consistently met your expectations and that you encourage requesting a courtyard-facing room for guests who may be sensitive to street noise. We are committed to providing our guests a pleasant and comfortable stay and are thrilled to hear that you have had positive experiences with us. Thank you for choosing Galleria Park as your preferred place to stay when visiting the city for work. We look forward to welcoming you back soon.Sincerly.Max

Courtney,Thank you for taking the time to give us a fantastic score on Expedia with a rating of 5 out of 5. Our aim is always to provide the best possible assistance to our guests and ensure that their stay is memorable. I'm delighted to hear that your stay with us left a great impression.

Courtney,Thank you for taking the time to give us a great score on Expedia. We appreciate your feedback and are glad that our team was able to make a positive impression during your stay. We hope that you will choose to stay with us again on your next trip to San Francisco.Max.

Dear Guest, Thank you for taking the time to leave us a review on Expedia. We appreciate your feedback and are glad you had a positive experience during your stay with us. We also appreciate your rating of 4 out of 5 and will use your suggestions to improve our services. Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,Max.

Chidam,I would like to take this opportunity to express my gratitude for taking the time to share your feedback regarding your recent stay at our hotel. Your review is greatly appreciated and allows us to continually improve our services.We are delighted to hear that the hotel's convenient location, particularly its proximity to Union Square, was a highlight of your visit. Being situated within walking distance of the area's bustling activity is undoubtedly an asset.We understand that you were disappointed with the view from your room and offer our sincerest apologies that it did not meet your expectations. Please note that our location in the heart of downtown means that some rooms may have limited views due to neighboring buildings. We do our best to provide clear information about this on our website and reservation platforms, but we understand that it may not always be fully communicated.Our team is always available to assist you in finding the perfect accommodation for your future visits. Should you require any further information about room options that may offer better views, please do not hesitate to contact us.Once again, thank you for your valuable feedback. We hope that you had an enjoyable stay overall and look forward to welcoming you back again soon.Best regards, Max Oceguera

Kaori,Thank you for taking the time to answer our survey with Hotel.com and sharing your excellent feedback. We greatly appreciate your kind words and are thrilled you had a 10/10 experience with us. Your satisfaction is our top priority; we are always here to provide excellent service.We look forward to welcoming you back soon.Best regards,Max Oceguera

Miguel,I wanted to take a moment to thank you for filling out the survey on Hotels.com. Your feedback is greatly appreciated, and our goal is to ensure that all of our guests have a wonderful stay with us.I also wanted to thank you specifically for the 10/10 score. We are delighted that we could meet your expectations and provide you with an exceptional experience.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Max O.

Alama,Gracias por tan buen comentario y por permitirnos servirle durante sus vacaciones y celebracion. Esperamos teneral de regreso enb su proxima visita.

Ivan,Thank you for taking the time to fill out the survey regarding your recent stay with us. We appreciate your valuable feedback. I understand that you encountered some issues with your reservation in our property. Sometimes third-party reservations can take some time to process or may have glitches with payment or names attached.Your feedback is important to us, and we will take it into consideration while reaching out to the third party to ensure that this situation doesn't happen in the future. We would like to apologize for the inconvenience caused, and we hope that you will give us another opportunity to make it right and show you our excellent customer service and ensure a pleasant and comfortable stay.Best Regards,Max O.

Kazunori,I wanted to take a moment to thank you for filling out the survey on Expedia. Your feedback is greatly appreciated, and our goal is to ensure that all of our guests have a wonderful stay with us.I also wanted to thank you specifically for the 5/5 score. We are delighted that we could meet your expectations and provide you with an exceptional experience.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Max O.

Jamie,I want to express my gratitude for taking the time to leave a review on Hotels.com. We are grateful for your excellent rating and are thrilled you enjoyed your visit with us.

Cary,I'm glad to hear that you had a great experience at the hotel! It's always nice to find a place that exceeds your expectations and has everything you need for a comfortable stay. Thanks for sharing your positive feedback with us!

Ann,I wanted to express my gratitude for giving us a perfect rating of 10/10 on Hotels.com. Your review means a lot to us and it's great to know that we made a positive and lasting impression during your stay.We would be honored to have you stay with us again on your next trip to San Francisco.Thank you once again for your kind words and for choosing our hotel.Best regards,

James,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay with us and appreciated our friendly and conscientious staff. It is great to know that you found our hotel to be spotless and fresh-smelling, and that you were impressed with the updated rooms and common areas. We are glad that you found the beds comfortable and that you would most definitely return to our little gem.Thank you again for choosing to stay with us and for your rating of 10/10 on Hotels.com. We look forward to welcoming you back soon.Warm regards,

Thank you for taking the time to share your positive experience with Expedia, Courtney! Your feedback is highly appreciated and will undoubtedly help others make informed decisions about their travel plans. We are thrilled you found our hotel to be always clean and have superior customer service. Thank you once again for your valuable input

Thank you, Kristy, for giving us a perfect score of 10/10 on Hotel.com! We appreciate your feedback and hope to see you again soon.

Dear Jennifer, Thank you for taking the time to share your experience with us on Expedia. We appreciate your kind words about our clean rooms, excellent location, great amenities, and friendly staff. We apologize for any noise disturbances you may have experienced during your stay on the lower floors. With our location being in the heart of San Francisco we get more noise with cars and construction. We appreciate your feedback and will take it into consideration for future improvements to avoid the outside noise.We hope to welcome you back soon for another enjoyable stay.Best regards,

Thank you, Rebecca, for giving us a great score of 4/5 on Expedia! We appreciate your feedback and hope to see you again soon.

Oliver,Thank you for taking the time to give us your feedback on your recent stay at our hotel. We're happy to hear that you enjoyed your room, but we're sorry that you experienced some issues with the size of the bathroom and noise from the road.We know that getting a good night's sleep is important, which is why we apologize for any inconvenience caused by the road noise. We'll do our best to address this issue to minimize any future disturbances.We appreciate your feedback and hope to have the chance to provide you with a more comfortable stay in the future.Best regards,

Thank you for choosing our services and giving us a 5/5 score on Expedia. We greatly appreciate your positive feedback and hope to have the pleasure of serving you again in your future travels.

LaTaura,I wanted to reach out to express my gratitude for taking the time to share your positive experience and score us a 5/5 on Expedia. Your feedback means a lot to us, and we're thrilled to hear that you had a great stay. We hope to have the pleasure of welcoming you back soon.Best regards,

Nell,We are delighted to hear that you had a wonderful stay with us! It's fantastic that you found our staff to be friendly and the location to be convenient. Our team works hard to ensure that every aspect of your stay is comfortable and enjoyable, so we are thrilled that you found the bed and linens to your liking and the towels to be of high quality. Thank you for choosing us, and we can't wait to welcome you back for another memorable stay in the future!

Dear guest,We are delighted to hear that you had a wonderful stay with us! We are thrilled that you gave us a 10/10 on Hotels.com. Thank you for choosing our hotel, and we can't wait to welcome you back for another memorable stay.

Tori,We are thrilled to receive your 5-star review on Expedia! We are so grateful that you took the time to share your positive experience with others.We are committed to providing our guests with exceptional service and accommodations, and we are delighted that you found our property clean, comfortable, and welcoming. We are also proud of our staff, who always go the extra mile to ensure our guests have a memorable stay.Thank you again for choosing our property for your recent trip. We hope to have the pleasure of welcoming you back soon.Sincerely,Max Oceguera

Adi,I am sorry to hear that your recent stay at our property did not meet your expectations. We take all feedback seriously and are committed to using it to improve our guest experience. I understand that you were disappointed with the age and condition of the property.However, I would like to assure you that we had a complete renovation in 2018. As a historic building, we have limited areas for reconstruction, but we strive to maintain the landmark's elegance with a touch of modernism. Our hotel offers old-fashioned San Francisco hospitality, impeccable clean rooms, and memorable customer service. Additionally, we take pride in sharing the history of the original Gin Martini, which was created at our hotel.We value your patronage and hope that you can give us another chance to make your next trip memorable. We are committed to providing you with the best possible experience and will do everything in our power to exceed your expectations. Thank you for your feedback, and we look forward to welcoming you back soon.Sincerly,Max Oceguera

Dear Gerald or Craig,Thank you for your feedback on your recent stay at our hotel. We're glad you enjoyed your experience and rated us 8/10 on Hotels.com. Best regards,Max Oceguera

Tom, We wanted to take a moment to express our gratitude for your recent feedback on the Expedia survey. We were thrilled that you gave us a 5/5 rating and appreciated your comments about how friendly and helpful our staff was during your stay. Thank you so much for taking the time to share your experience with us. We hope to have the pleasure of welcoming you back soon! Best regards, Max Oceguera

Leante Antonique,Thank you for taking the time to share your experience and giving us a 5/5 rating on Expedia! We sincerely appreciate your positive feedback about our staff and their friendly and accommodating attitude, which made your stay with us more enjoyable. We are committed to providing excellent customer service and will continue to do so. Thank you again for choosing to stay with us.Best regards,Max OcegueraDirector of Front Office

Jocelyn,I hope this message finds you well. I just wanted to take a moment to thank you for taking the time to leave a rating on Expedia. We truly appreciate your feedback, and we are thrilled to hear that you had a positive experience with us. Thank you for giving us a 4/5 rating! We value your opinion and hope to have the pleasure of welcoming you back in the future.

Bohdan, I wanted to personally thank you for choosing to stay at our hotel and for taking the time to leave a 5/5 rating on Expedia. It means a lot to us to receive such positive feedback from our guests.We are thrilled to hear that you had a great experience during your stay with us. Please do not hesitate to contact us if you plan to revisit San Francisco. We would love the opportunity to welcome you back and provide you with another exceptional stay.Best regards,Max OcegueraDirector of Front Office.

Anton,Thank you for sharing your feedback with us. We appreciate your kind words about our hotel and great location.We are thrilled to announce that we are working on re-opening our restaurant, which will serve breakfast, lunch, and dinner. We hope that when you return to San Francisco, you'll have the chance to enjoy our delicious cuisine and excellent service.Thank you for choosing our hotel, and we hope to see you again soon!Best regards,Max.

Suzette,Thank you for taking the time to share your experience with us. We are delighted you had a wonderful stay at our boutique hotel. We take pride in offering a memorable experience to all our guests, and we're glad to know we succeeded with you.It's great to hear that you found our lobby charming. We put much effort into creating a welcoming and comfortable atmosphere, and we're happy it was appreciated. We're also glad that our staff was friendly and very helpful to you. We train our team to provide the best service possible, and we're proud to know that they made your stay more enjoyable.We are delighted to hear that you enjoyed the complimentary coffee we provided in the morning. It is great to know that you had the opportunity to join us for our famous sipping hour, where we serve the historical Gin martini alongside local wines. We firmly believe that these small touches make a significant difference in our guests' experience, and we are glad that you found them enjoyable as well. Lastly, we're glad to know that your room was clean and comfortable despite being small. We strive to provide our guests with a cozy and comfortable environment, and we're happy you found it to your liking.Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back soon for another great stay.Best regards,Max.

Holly, I wanted to take a moment to express my sincere gratitude for taking the time to complete the survey on Expedia and awarding us a perfect 5/5 rating. We strive to provide the best possible experience to our customers, and your feedback means a lot to us. It shows that our efforts are paying off and on the right track. We hope to have the pleasure of serving you again soon.Warmest regards,Max.

Adrian,Thank you for taking the time to provide your feedback. We're happy you found our hotel's location convenient and accessible to popular attractions like Chinatown, Embarcadero, Moscone Center, and restaurants. We're also glad you enjoyed our terrace garden. We are excited to announce that our restaurant is reopening soon and will offer delicious breakfast, lunch, and dinner options for all our guests. We hope to welcome you back to our restaurant for your next visit. Best regards,Max.