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Arvostelut: Grand Hyatt San Francisco

4 out of 5
Grand Hyatt San Francisco
345 Stockton St, San Francisco, CA

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 875 kautta 1398 arvostelua" "
Arvosana 8 - Hyvä. 324 kautta 1398 arvostelua" "
Arvosana 6 - OK. 86 kautta 1398 arvostelua" "
Arvosana 4 - Huono. 51 kautta 1398 arvostelua" "
Arvosana 2 - Hirveä. 62 kautta 1398 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Ari

Yöpyi 4 yötä toukokuussa 2023
Jon vastasi 12.6.2023
Good Day Ari,Thank you for taking the time to review your past stay with us at the Grand Hyatt San Francisco Union Square. It was great to see the hotel met your stay expectations. All comments are communicated to hotel management to help better our location. We appreciate you choosing to stay with us on your travels and hope to welcome you back again in the near future. I hope you have a great day! Cheers,

8/10 Hyvä

Eero

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä toukokuussa 2023
Tonya vastasi 5.6.2023
Hello Eero,Thank you kindly for the rating. We are pleased your stay with us was a pleasant one. It was our pleasure to welcome you to San Francisco. We hope your travels bring you back for another stay.Warm regards,Tonya

10/10 Loistava

ROBERT

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Betsy vastasi 25.3.2024
Dear Robert,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

2/10 Hirveä

Andrew

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stay at a lot of places and this was the first time we didn’t like the stay
Yöpyi 1 yön maaliskuussa 2024
Lindsey vastasi 24.3.2024
Dear Andew,Thank you for your review. I am very sorry to learn of your disappointment. Please contact us on one of our Social Media outlets such as Facebook, Twitter, or by using our World of Hyatt chat to further assist you. We hope to keep you as a valued guest and would like to work with you to get this fully resolved. We hope to hear from you soon.Best Regards,

8/10 Hyvä

Pam

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Laura vastasi 11.3.2024
Dear Pam, Thank you for taking the time to provide your rating. We truly hope your stay with us was enjoyable and we hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Loistava

Aman

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Need parking
Yöpyi 1 yön maaliskuussa 2024
Melinda vastasi 8.3.2024
Dear Aman,Thank you for taking the time to review our property. We have noted your concern about the need for parking and will forward your feedback to our management team. We hope to have the opportunity to welcome you back to Grand Hyatt San Francisco again soon!Warm regards,Melinda

10/10 Loistava

Edgar, Glendale

Yöpyi 1 yön helmikuussa 2024
Melinda vastasi 22.3.2024
Dera Edgar,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Grand Hyatt San Francisco again soon!Warm regards,Melinda

10/10 Loistava

Cem

Yöpyi 4 yötä helmikuussa 2024
Melinda vastasi 22.3.2024
Dear Cem,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Grand Hyatt San Francisco again soon!Warm regards,Melinda

10/10 Loistava

Dustin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Customer service was excellent and the location was very convenient.
Yöpyi 4 yötä helmikuussa 2024
Candace vastasi 23.2.2024
Dear Dustin,I want to thank you for being a guest of our hotel and for taking the time to share your experience at our hotel. We are overjoyed to hear your positive feedback of our hotel location and customer service. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to welcome you back again soon at Grand Hyatt San Francisco.Warm regards,Candace

10/10 Loistava

Adam

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great area, practical rooms.
Yöpyi 4 yötä helmikuussa 2024
Betsy vastasi 22.2.2024
Dear Adam,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and felt that our hotel and practical rooms and was in a great area. We hope to welcome you back as our guest again soon! Warm Regards,

8/10 Hyvä

quan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Lindsey vastasi 20.2.2024
Dear Quan,Thank you for taking the time to review your stay with us. I'm happy to hear your stay was overall pleasant. We hope to welcome you back again soon. Best Regards,

8/10 Hyvä

daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Did not get to dine at the restaurant but the club lounge access was very convenient for quick breakfast (had 3 hot items) without having to purchase it
Yöpyi 4 yötä helmikuussa 2024
Laura vastasi 18.2.2024
Dear Daniel, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the Regency Club amenities. We truly hope your stay with us was enjoyable and we hope to welcome you back soon. Best regards,

10/10 Loistava

Joel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice
Yöpyi 2 yötä tammikuussa 2024
Melinda vastasi 7.2.2024
Dear Joel,Thank you for taking the time to review our property. We hope to welcome you back to Grand Hyatt San Francisco again soon!Warm regards,Melinda

10/10 Loistava

June Ruth

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Rebecca vastasi 5.2.2024
Greetings June Ruth,Thank you for your recent stay. It was our pleasure welcoming you to Grand Hyatt San Francisco. We hope to welcome you back. Warm reagards,Rebecca

10/10 Loistava

Kenta

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the staffs are friendly and their hospitality was great. I would love to stay here again.
Yöpyi 1 yön tammikuussa 2024
Laura vastasi 29.1.2024
Dear Kenta,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable an that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Loistava

Crystal

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My fiancé and I had never been to San Francisco and we wanted to scratch it off our bucket list. We loved the location of hotel and walkable area to literally everything! Food was amazing and the structures were so worth seeing! We had an amazing time and the hotel staff, valet were superb!
Yöpyi 3 yötä tammikuussa 2024
Melinda vastasi 24.1.2024
Dear Crystal,Thank you for taking the time to review our property. We are so glad to hear you found our location convenient and that our staff provided superb service. We are also glad to hear you found the food amazing. We hope to welcome you back soon!Warm regards,Melinda

10/10 Loistava

Tiffany

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Laura vastasi 15.1.2024
Dear Tiffany,Thank you so much for your patronage and for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon.Best regards,

2/10 Hirveä

Victor

Yöpyi 3 yötä tammikuussa 2024
Janet vastasi 27.1.2024
Dear Victor,Thank you for taking the time to provide a rating on our Grand Hyatt San Francisco. We are disappointed to see the low rating and would like to know what we could have done to have made your stay a better experience. Please contact us on one of our social or chat channels. We hope to hear from you soon. Kind regards,

10/10 Loistava

Brian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice view, but didn’t have a door to the bathroom that fully closes.
Yöpyi 1 yön tammikuussa 2024
Ana vastasi 8.1.2024
Greetings Brian,Thank you for your feedback. We're pleased to hear you enjoyed the view. We hope to welcome you back soon!

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Centrally located. Right at downtown union square. Clean and comfortable beds. Highly recommended
Yöpyi 1 yön joulukuussa 2023
Laura vastasi 8.1.2024
Dear Michael,Thank you so much for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Loistava

carmen

Hyvää: Palvelut/mukavuudet
Check in was prompt, very courteous and time taken to find our membership acct info. We were even given an upgrade.
Yöpyi 2 yötä tammikuussa 2024
Laura vastasi 8.1.2024
Dear Carmen, Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Loistava

Cheryl, Mobile

Yöpyi 2 yötä joulukuussa 2023
Laura vastasi 9.1.2024
Dear Cheryl,Thank you so much for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Loistava

Dominique

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Anisa vastasi 13.1.2024
Hello Dominique,Thank you for the rating. We hope you enjoyed your stay with us and hope to have the opportunity to host you again soon.Best,

10/10 Loistava

Jered

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service!
Yöpyi 2 yötä joulukuussa 2023
Anisa vastasi 13.1.2024
Hello Jered,We are glad to know there was great service. We appreciate your comments and insights and hope to se you again soon.Best,

10/10 Loistava

Rafael

Yöpyi 2 yötä joulukuussa 2023
Michaela vastasi 3.1.2024
Hello Rafael. I want to thank you for your patronage to us at Grand Hyatt San Francisco. I am pleased you enjoyed your time with us and truly appreciate your review. I hope to have you back as our Guest in the future. Have a great day!

2/10 Hirveä

Ying

Yöpyi 1 yön joulukuussa 2023
Michaela vastasi 3.1.2024
Hello Ying. I want to personally thank you for being our Guest at Grand Hyatt San Francisco. I truly appreciate your time and review. If you need assistance regarding your stay, please reach out to us on Facebook or X with your stay details. Have a great day!

10/10 Loistava

Reuben

Yöpyi 1 yön joulukuussa 2023
Anisa vastasi 13.1.2024
Hi Reuben,Thank you for your rating. We hope you enjoyed your stay with us and hope to see you again soon.Best,

10/10 Loistava

Anne marie

Yöpyi 4 yötä joulukuussa 2023
Melinda vastasi 20.1.2024
Dear Anne marie,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Loistava

RASHVINDER

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Jamie vastasi 3.1.2024
Dear Rashvinder,Thank you for your perfect rating for our Grand Hyatt San Francisco. We were delighted to see that you enjoyed your stay with us! We hope to have the opportunity to welcome you back as our guest for another great stay in the future!Warm regards!

10/10 Loistava

Jérôme

Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the most central and best hotel of San Francisco. Amazing view. Luxury as you would expect there.
Yöpyi 1 yön joulukuussa 2023
Michaela vastasi 26.12.2023
Hello Jerome. Thank you for being our Guest at Grand Hyatt San Francisco. I am pleased you enjoyed your stay, and our location served you well. I truly appreciate your time and review and look forward to welcoming you back as our Guest in the future. Have a great day!

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful room and comfortable.
The room was clean and very comfortable. I appreciated that housekeeping came daily and early in the morning. Can't go wrong with accommodations.
Yöpyi 2 yötä joulukuussa 2023
Melinda vastasi 18.12.2023
Good afternoon,Thank you for taking the time to review our property. We are so glad to hear you found your room clean and comfortable. We are also glad to hear housekeeping came daily and early morning. We hope to welcome you back soon!Warm regards,Melinda

10/10 Loistava

Nadia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Jamie vastasi 6.2.2024
Dear Nadia,Thank you for your wonderful 5-star rating of our Grand Hyatt San Francisco! We're glad to see that you enjoyed your stay with us. We hope to welcome you back as our guest for another great stay in the future!Warm regards,Jamie

10/10 Loistava

Richard

Yöpyi 1 yön joulukuussa 2023
Melinda vastasi 18.12.2023
Dear Richard,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

8/10 Hyvä

Alejandro Malcampo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy bien ubicado y hotel en buenas condiciones
Yöpyi 4 yötä joulukuussa 2023
Betsy vastasi 12.12.2023
Dear Alejandro Malcampo,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 Loistava

Eric

Yöpyi 1 yön joulukuussa 2023
Michaela vastasi 12.12.2023
Hi Eric! I want to personally thank you for being our Guest at Grand Hyatt San Francisco. I truly appreciate your time and review and am pleased you enjoyed your time with us. I hope to welcome you back as our Guest in the near future!

10/10 Loistava

Claudia

Yöpyi 1 yön joulukuussa 2023
Betsy vastasi 11.12.2023
Dear Claudia, Thank you for the 5/5 rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

2/10 Hirveä

Joseph

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Melinda vastasi 9.2.2024
Dear Joseph,Thank you for taking the time to review our property. We would appreciate any feedback on what could have been done to make your stay a better experience. Please reach out to us on our social media or chat channels so we can discuss your stay further. We hope to welcome you back to Grand Hyatt San Francisco again soon for an improved stay that exceeds all expectations.Warm regards,Melinda

10/10 Loistava

oscar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great customer service
Yöpyi 2 yötä joulukuussa 2023
Veronica vastasi 5.12.2023
Hello oscar!Thank you for the amazing 5-star review! We are delighted to hear that you enjoyed your stay with us at Grand Hyatt San Francisco! We love hearing that the customer service was great as this is what we strive to provide our guests with. We do hope to have the pleasure of welcoming you back in the future, so please feel free to contact us should you need any assistance.

10/10 Loistava

Gisele

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stay at the Grand Hyatt every time I go to San Francisco - love it
Yöpyi 2 yötä marraskuussa 2023
Betsy vastasi 25.11.2023
Dear Gisele,Thank you for the 5/5 rating and feedback. We are so happy to hear that every time you come to San Francisco you stay at our hotel. It is always a pleasure to welcome you. Thank you for staying with us and thank you for your loyalty to Hyatt. We look forward to welcoming you as our guest again soon.Warm Regards,

10/10 Loistava

Ishak

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and center if the city.
Yöpyi 2 yötä marraskuussa 2023
Rebecca vastasi 20.11.2023
Greetings Ishak,Thank you for your feedback and your recent stay. We are happy you enjoyed our beautiful hotel and wonderful location. We hope to welcome you back again.Warm regards,Rebecca

10/10 Loistava

Roza

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2023

4/10 Huono

Chris

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2023
Melinda vastasi 14.11.2023
Dear Chris,Thank you for taking the time to review our property. Please reach out to us on our social media or chat channels to discuss your stay further. We hope to keep you as a valued guest.Warm regards,Melinda

8/10 Hyvä

Fred, Gilroy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location convenient and clean hotel. Pricey parking and really didn’t get a good understanding of what the $39 extra fee was for?
Yöpyi 1 yön marraskuussa 2023
Larissa vastasi 12.11.2023
Hello Fred,Thank you for your feedback. We appreciate your insight on our parking. We are glad to know you found our location clean and convenient. Thank you for staying with us and we hope to have the chance to host you again.Kind regards,

8/10 Hyvä

Hanna

Yöpyi 2 yötä marraskuussa 2023
Jamie vastasi 4.12.2023
Dear Hanna,Thank you for taking the time to leave a rating for our Grand Hyatt San Francisco. It's great to see that you enjoyed your stay with us, and we hope to have the opportunity to welcome you back for an even better stay experience in the future!Warm regards,

10/10 Loistava

Kenneth

Yöpyi 1 yön marraskuussa 2023
Michaela vastasi 8.11.2023
Dear Kenneth,Thank you for being our Guest at Grand Hyatt San Francisco. I am pleased you enjoyed your time with us and appreciate your positive review. I look forward to having you back as our Guest in the future!

10/10 Loistava

Spencer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Cold Welcome, Warm Goodbye
Nice hotel, location always matches our activities. Really enjoyed the bar staff, valet/bell staff super friendly, housekeepers gave the warmest greeting, but my front desk check in with Alex (?) was unfortunately unwelcoming. Checking out went fine and agent was pleasant.
Yöpyi 2 yötä lokakuussa 2023
Betsy vastasi 3.11.2023
Dear Spencer,Thank you for the 10/10 rating and feedback We are happy to hear that you felt our hotel was nice and our bar staff, valet and housekeepers were friendly and welcoming. We apologize for your experience at the front desk, and we will be sure to address this with our management team. Thank you for staying with us. We look forward to welcoming you as our guest again soon. Warm Regards,

10/10 Loistava

Monica

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä lokakuussa 2023
Melinda vastasi 1.11.2023
Dear Monica,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Loistava

Tyson

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location with everything in walking distance. Great shopping.
Yöpyi 2 yötä syyskuussa 2023
Melinda vastasi 26.10.2023
Dear Tyson,Thank you for taking the time to review our property. We are so glad to hear you found our location convenient with everything in walking distance and were able to enjoy the great shopping. We hope to welcome you back soon!Warm regards,Melinda

10/10 Loistava

Kerim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Ana vastasi 26.10.2023
Dear Kerim,We appreciate your rating. We hope to welcome you back soon!

4/10 Huono

JIHYE

Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä lokakuussa 2023
Melinda vastasi 24.10.2023
Dear JIHYE,Thank you for taking the time to review our property. Please reach out to us on our social media or chat channels so that we can discuss your stay further. We hope to keep you as a valued guest.Warm regards,Melinda