Amenities like the game room (lots to do, and very cute hangout spot) and pool were nice. We appreciate the little details like milk & cookies hour and the postcard mail box (they provide uniquely-designed postcards and include postage).
Self-serve coffee and tea are complimentary; but hot chocolate packets would be a great addition for the kids. Decent snacky/breakfast items at the cafe, but you’ll be paying convenience prices.
Rooms were great. Clean and comfortable. I don’t know why, but hotels never seem to have enough towel hooks for 4 guests and a hand towel. Also, no bathroom fan so it got extremely steamy.
Staff was very friendly, helpful, welcoming…all the things that you’d hope for in hospitality.
The building was a bit noisy here and there. Mechanical noises, heavy doors, occasional dumpster in the alley-type sounds. Nothing too disruptive.
Location: walking distance to Fisherman’s Wharf and the Embarcadero, without being in the thick of it, traffic-wise. Lots of food options close by (we LOVED Board and Drink across the street for breakfast, and Pizza Zone for cheap eats).
Really enjoyed our stay and would stay again!