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Arvostelut: Country Inn & Suites by Radisson, San Jose International Airport, CA

3 out of 5
Country Inn & Suites by Radisson, San Jose International Airport, CA
1350 N 4th St, San Jose, CA

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 510 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 328 kautta 1000 arvostelua" "
Arvosana 6 - OK. 95 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 36 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 31 kautta 1000 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Gang

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024

8/10 Hyvä

Marisol

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was super quiet
Yöpyi 1 yön huhtikuussa 2024
GMO/FOM vastasi 21.4.2024
Thank you for your Feedback have a great day.

10/10 Loistava

LENA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was quiet and clean and the staff was friendly and helpful. The breakfast and hot tub were great too.
Yöpyi 1 yön huhtikuussa 2024
GMO/FOM vastasi 20.4.2024
Good morning Mr. or Mrs. Lena Thank you for your Feedback have a great day hope to see you back again.

2/10 Hirveä

bertha

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is dirty, carpet smelled, looks like it has never been vacuumed including the hallways. I had a sleepless night due to allergies from the dust. I wish I would have walked right out when I arrived, since I paid for a night and didn’t get any sleep. Now, I’m waiting for my refund for the night I didn’t not stay. To make things right I would request the full refund.
Yöpyi 2 yötä maaliskuussa 2024
GMO/FOM vastasi 18.4.2024
Good afternoon Mrs. Estrada Bwe apologize for any inconvenience during your visit but there it's no refund for this stay.

10/10 Loistava

Sherry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was very sweet and personable. Appreciated the checkin conversation and early, early checkout with a live person.
Yöpyi 1 yön huhtikuussa 2024
GMO/FOM vastasi 17.4.2024
Mrs. Sherrythank you for your feedback

10/10 Loistava

Guadalupe

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent!! Breakfast soo good! Very Clean!
Yöpyi 1 yön huhtikuussa 2024
GMO/FOM vastasi 17.4.2024
Thank you for your Feedback hope to see you back again.

10/10 Loistava

Wai Shan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ok
Yöpyi 1 yön maaliskuussa 2024
GMO/FOM vastasi 13.4.2024
Good morning Mr. or Mrs. Wai.Thank you for your feedback have a great day.

10/10 Loistava

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient location for the airport and basic shopping. The room was spacious and clean. Beds were comfortable with choices of pillows. Sink is in with the toilet and shower. Permanent night light in the bathroom was nice. You can hear the people above you as if you were in a house. That wasn’t terrible but I noticed it. Breakfast had good variety and was fresh. Staff was really nice. The property itself felt very safe. The surrounding area is not a place I would walk around after dark but that wouldn’t keep me from staying here again.
Yöpyi 2 yötä huhtikuussa 2024
GMO/FOM vastasi 5.4.2024
Good morning Mrs. Jennifer thank you for your Feedback we are glad that you had a nice stay with us have a great weekend.

10/10 Loistava

Susan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is very clean. A few light fixtures outside and in the exercise room had flashing lights.
Yöpyi 1 yön huhtikuussa 2024
GMO/FOM vastasi 3.4.2024
Good morning Mrs. Susan thank you for your Feedback have a great day hope to see you back again.

10/10 Loistava

JUN HONG

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice clean quiet stay
Yöpyi 5 yötä maaliskuussa 2024
GMO/FOM vastasi 22.3.2024
Good morning Mr. HongThank you for your Feedback have a great day.

4/10 Huono

Abrahan

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
GMO/FOM vastasi 20.3.2024
Good morning Mr. Abrahan.We are sorry for any inconvenience during your visit with us I waned to expressed our apologize for any issue regarding you stay have a great day.

10/10 Loistava

Brenda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything good and friendly
Yöpyi 2 yötä maaliskuussa 2024
GMO/FOM vastasi 24.3.2024
Good morning Miss Brenda thank you for your feedback hope you have a great day.

10/10 Loistava

Keiko

Liikematkailija
Hyvää: Palvelut/mukavuudet
including hot breakfast is very nice
Yöpyi 2 yötä maaliskuussa 2024
GMO/FOM vastasi 7.3.2024
Mr. or Mrs. Keiko thank you for your Feedback and hope to see you back again

6/10 OK

Michael

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Just your average hotel, I wish they had more items in their shop. There isn’t many places near by and the smallest items like a lighter or energy drink took a $15 Uber to get to. Staff was the highlight honestly. Everyone was super nice and genuine.
Yöpyi 2 yötä helmikuussa 2024
GMO/FOM vastasi 29.2.2024
Good morning thank you for your feedback and we are sorry small quantity of items in our shop hops you have a great day and hope to see you again.

8/10 Hyvä

Lillian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was nice but they don't have long term parking. That made it very difficult for me as I had to make arrangements for parking thru a parking garage that the hotel delt with. Then having an extra expense
Yöpyi 1 yön helmikuussa 2024
GMO/FOM vastasi 29.2.2024
Good morning thank you for your feedback unfortunately we don't have the space to hold extra cars on our property that's why we don't have parking & flight service sorry again hope you have a great day.

4/10 Huono

Tonya

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I switched rooms only for both bathtubs to not be working. Also hot tub was out of service and pool was freesing cold.
Yöpyi 2 yötä helmikuussa 2024
GMO/FOM vastasi 29.2.2024
Good morning and sorry for any inconvenience regarding this issue hope you have a great day.

6/10 OK

BRANDI

Yöpyi 1 yön helmikuussa 2024
GMO/FOM vastasi 20.3.2024
Good morning Mr. or Mrs. Brandi Thank you for you Feedback have a great day. and hope to see you back again.

10/10 Loistava

Loukas, San francisco

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Front desk staff was very helpful!
Yöpyi 1 yön helmikuussa 2024
GMO/FOM vastasi 29.2.2024
Thank you for your Feedback hope to see you again.

6/10 OK

Natalie

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
GMO/FOM vastasi 22.2.2024
Good morning Miss Natalie thank you for your Feedback hope you have a great day.

8/10 Hyvä

AdRiana, Fresno

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My experience at this hotel was almost perfect. I loved the cleanliness of the hotel, the room had everything I needed, the continental breakfast even though they serve it super early (6:30-8:30), for those on vacations is not very convenient, but the only thing I had to mention is about the the housekeeper I’m not sure exactly what time it happened but it was approximately at 9:30-10 am. Husband and I were in bed when the housekeeper quickly knocked on our door and opened it. My husband and I almost hard a heart attack for being woken up that way.. We told her we were not leaving yet. She left but she literally came back around a half hour later and did the same thing, knocked and opened the door. Again, we screamed we were still there and we had to jump out of bed and locked the door. This lady returned a 3rd time and did the same with the difference she couldn’t open the door this time because it was locked. It was very frustrating. Check out time was at noon and there is this lady trying to clean the room hours early almost kicking us out of it. Check in at 3 pm, plenty of time to clean the room after the customer leaves. Maybe something admin should address.
Yöpyi 1 yön helmikuussa 2024
GMO/FOM vastasi 21.2.2024
Good Morning Mrs. Riana we are sorry for the inconvenience regarding the housekeeper and we assure you we are working with housekeeper personnel and this wont be happen again have a great day.

10/10 Loistava

Steve

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the property was close to the airport and the bed was very comfortable
Yöpyi 1 yön helmikuussa 2024
GMO/FOM vastasi 15.2.2024
Good afternoon Mr. Steve thank you for your Feedback hope to see you back again

6/10 OK

Jennifer R.

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The evening I arrived, I noticed my tub drain did not work. The plug wouldn't stay down so I couldn't fill my tub. I asked for a different room, got a new room but no help moving my stuff. Then I had problems with the sink. I soaked my swimsuit in it, but then couldn't get the plug open. It was jammed. The woman at the front desk at night was bordering on rude a couple times. Also, no extra blankets in the closet!! Not a pleasant stay.
Yöpyi 2 yötä helmikuussa 2024
GMO/FOM vastasi 14.2.2024
Good morning Miss Jennifer we are sorry for any issues o with room and thank you for let us know about the service from our night staff one again we apologize for any issues have a great day.

10/10 Loistava

Mirna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They have free gated parking and delicious breakfast. They also have mini market in lobby. Best place to stay in SJ by far!!
Yöpyi 1 yön helmikuussa 2024
GMO/FOM vastasi 10.2.2024
Miss Mirna thank you for your Feedback have a great day hope to see you again.

10/10 Loistava

Samson

Nice and clean
Yöpyi 2 yötä helmikuussa 2024
GMO/FOM vastasi 7.2.2024
Thank you for your Feedback hope to see you again.

10/10 Loistava

Ilene

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a very pleasant stay. It had nice breakfast. I appreciated the airport shuttle and Pablo, the nice driver.
Yöpyi 1 yön helmikuussa 2024
GMO/FOM vastasi 7.2.2024
Thank you for your comments have a great day.

10/10 Loistava

WEN YAN

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The place is clean and well managed.
Yöpyi 3 yötä tammikuussa 2024
GMO/FOM vastasi 2.2.2024
Thank you for your Feedback have a great day.

2/10 Hirveä

german

Yöpyi 1 yön tammikuussa 2024
GMO/FOM vastasi 24.3.2024
Mr. German we apologize for any incident or any issues during your visit with us hope you have a great day. sincerely GMO/FOM

8/10 Hyvä

Bryan

Hyvää: Henkilökunta ja palvelu
The hotel is a little old but was nice, room was cozy, bed was very comfy! NOTHING to do in the nearby area and a little sketchy but it was a quick walk to the light rail at least.
Yöpyi 4 yötä tammikuussa 2024
GMO/FOM vastasi 31.1.2024
Mr. Bryan thank you for your Feedback hope to see you again.

10/10 Loistava

Junichi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä tammikuussa 2024
GMO/FOM vastasi 31.1.2024
Good morning thank you for your visit with us we are glad that you enjoy your stay in our property.

8/10 Hyvä

Nathan

Yöpyi 1 yön tammikuussa 2024
GMO/FOM vastasi 20.3.2024
Good morningThank you for you Feedback have a great day. and hope to see you back again.

6/10 OK

Rosa

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I only had one channel on the TV. I let front desk know about it three times, and I was told someone would look at it in the morning. One staff member tried switching the remote but it didn’t work. I was only getting power function as well as volume. Also the only channel I was getting was in Spanish so that didn’t help. I tried to get some sort of credit for the stay or at least a future stay which didn’t happen.
Yöpyi 2 yötä tammikuussa 2024
GMO/FOM vastasi 27.1.2024
Good morning Mr or Mrs Rosa we apologize for the inconvenience about the TV and thank you for your visit with us.

10/10 Loistava

Kelli, ASHLAND

Liikematkailija
Front desk staff was kind and helpful.
Yöpyi 1 yön tammikuussa 2024
GMO/FOM vastasi 25.1.2024
Thank you for your Feedback hope to see you again.

8/10 Hyvä

Timothy

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Check-in was easy. Room comfortable. Easy access. Breakfast was decent. Maid service left room door ajar once after cleaning.
Yöpyi 2 yötä tammikuussa 2024
GMO/FOM vastasi 25.1.2024
Mr Timothy thank you for your Feedback we are sorry for the iinconvenient with the door.

8/10 Hyvä

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
GMO/FOM vastasi 25.1.2024
Thank you for your Feedback have a nice day.

10/10 Loistava

nilda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very clean and staff was very friendly and accommodating.
Yöpyi 1 yön tammikuussa 2024
GMO/FOM vastasi 24.1.2024
Thank you for your Feedback we are glad that you enjoyed your visit with us.

6/10 OK

Richard

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Didn’t like it. Definitely does not deserve an 8.8 rating
Yöpyi 1 yön tammikuussa 2024
GMO/FOM vastasi 25.1.2024
We are sorry for the inconvenience .

10/10 Loistava

SANGBUM

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
GMO/FOM vastasi 24.1.2024
Thank you for your Feedback hope to see you back again

8/10 Hyvä

Kristine

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property seemed to be older, although it seems some updates are being made.
Yöpyi 3 yötä tammikuussa 2024
GMO/FOM vastasi 19.1.2024
Thank you for your Feedback have a great day .

4/10 Huono

Andrea

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I actually changed my reservation from another property to this one because I thought it looked nicer for my budget. I was met with disappointment after disappointment here. I desperately wanted to take a bath and the bathtub plug didn’t work… not that it mattered because the shower water was barely warm when turned all the way up. I desperately wanted a bath. On the second day, I got a text message from the property asking how my stay was going and I responded letting them know about the bathroom issues and asking them if someone could go into our room to fix. I received a text back saying “someone from the front desk will be in touch with you shortly.” Never heard from someone at the front desk and the bath water or tub plug issued were not fixed. When I reported it to the front desk manager the next morning upon check-out, he said the hot water heater is on the opposite side of the building so when the weather is cold it takes longer for the shower water to heat up. Huh? I told him the water wasn’t hot at night either when I tried to take a bath, but the sink water was scalding hot so his answer made no sense. He said I should have contacted the front desk with my issues despite the text I got that someone from the front desk would be calling me… I told him they shouldn’t be sending those text messages then if they’re not true. Also breakfast here on the weekends starts at 7:30am which is very late and not in line with industry standards. It should be 7am at the latest.
Yöpyi 2 yötä tammikuussa 2024

10/10 Loistava

Carissa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
San Jose stay
Visit same hotel second time. It never fails. Love this place. Stay was amazing breakfast amazing. Love can’t wait come back. Was here for a 49er game.
Yöpyi 2 yötä tammikuussa 2024
GMO/FOM vastasi 18.1.2024
Miss Clarissa thank you for your feedback hope to see you again.

10/10 Loistava

Dave

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice clean facility with oversized rooms.
Yöpyi 1 yön tammikuussa 2024
GMO/FOM vastasi 11.1.2024
Good morning Mr. Dave thank you for your Feedback hope to see you again.

10/10 Loistava

Lori, Brooklyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
GMO/FOM vastasi 10.1.2024
Good afternoon Miss. Lori for your feedback hope to see you again.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Secure parking lot
It is close to downtown and the airport. The parking is really secure. The gate closes at night and you need your room keys to get thru the gate so that was a plus for us. Will definitely be staying here again if we are in the area.
Yöpyi 1 yön tammikuussa 2024
GMO/FOM vastasi 10.1.2024
Thank you for your feedback have a great day.

6/10 OK

Rodrigo

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
I stayed in room 204 and under my bedroom it was a opened condom sachet, since I arrived. it's inconceivable, that in 5 days the sachet was still there. I will not come back to the hotel.
Yöpyi 5 yötä joulukuussa 2023
GMO/FOM vastasi 4.1.2024
sorry for the inconvenience but if we were informed we could change you to a different room.

8/10 Hyvä

Johanna Hermine

Yöpyi 1 yön syyskuussa 2023
GMO/FOM vastasi 4.1.2024
Thank you for your Feedback hope to see you again.

8/10 Hyvä

Tiffany

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very secured
Yöpyi 1 yön joulukuussa 2023
GMO/FOM vastasi 28.12.2023
Good morning Miss Tiffany.Thank you for your Feedback hope to see you again.

8/10 Hyvä

eddie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
CMO/FOM vastasi 31.1.2024
Thank you for you Feedback Mr. Eddie hope to see you again.

4/10 Huono

Andrea

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Called evening before to make sure of shuttle service when we arrived at airport and was told no problem. Upon arrival and calling was told one available.
Yöpyi 1 yön joulukuussa 2023
GMO/FOM vastasi 28.12.2023
we apologize for the miscommunication but our shuttle works only from 6.30 am to 10. pm am and we have only one shuttle and one driver this information its on Expedia website sorry again have a nice day.

8/10 Hyvä

Nanci

Yöpyi 1 yön joulukuussa 2023
GMO/FOM vastasi 20.12.2023
Miss Nanci thank you for your feedback hope to see you again.

8/10 Hyvä

Jocelyn

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s a great place for a short stay. Breakfast is yummy!
Yöpyi 5 yötä joulukuussa 2023
GMO/FOM vastasi 20.12.2023
Miss Joselyn glad you enjoyed your visit with us hope to see you back again.