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Arvostelut: Fairfield by Marriott Inn & Suites Sandusky

3 out of 5
Fairfield by Marriott Inn & Suites Sandusky
5410 Milan Rd, Sandusky, OH

Arvostelut

9,4

Poikkeuksellinen

Arvosana 10 - Loistava. 103 kautta 131 arvostelua" "
Arvosana 8 - Hyvä. 16 kautta 131 arvostelua" "
Arvosana 6 - OK. 5 kautta 131 arvostelua" "
Arvosana 4 - Huono. 4 kautta 131 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 131 arvostelua" "

9,6/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,4/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jadin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
it was close to where the tournament was being held as well as for shopping stores, dining choices, and parking was easy.
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Alison

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is great and breakfast was amazing but unfortunately a friend's car got stolen on there property, which it's not the hotels fault but it's a scary situation.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Karen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Greeted by friendly staff upon midnight check-in, very clean and modern design, no hidden fees. Pool is pretty small, but would be fun for small children.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Juemei

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is very nice, staff are very kind and helpful. The breakfast can be better, sausage patty taste like paper, scramble egg is weird too.
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Haidee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cleanliness
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Kasie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient
Yöpyi 1 yön maaliskuussa 2024
Keri Johnson, GM vastasi 13.3.2024
We appreciate you taking the time to share your feedback! We are so glad you enjoyed your stay with us and we hope to host you again the next time you are in the area!!

8/10 Hyvä

Jackie

Yöpyi 1 yön helmikuussa 2024
Keri Johnson, GM vastasi 20.3.2024
We appreciate you taking the time to share your feedback! We are glad you enjoyed your stay with us and hope to host you again the next time you are in the area.

2/10 Hirveä

Derek

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
The overall hotel was great. There was an issue with our room that never got resolved. Didn’t get the room we wanted and booked and no one helped resolve the issue. Talked to 4 different people and they all said we need to talk to our GM. Took our name and number on a piece of paper and said they would call us once the billing was situated??? Still paid the original rate though instead of a lower rate since we were put in a cheaper room. We got put in a room next to the elevator shaft so we had a cutout of the hallway 20 feet long of unusable space. Nothing like the pictures of the 2 queen beds room. Just not happy with how things went down especially with traveling with a newborn wanting a bigger room with extra space. Will not stay here again which stinks because we like the Marriott hotels.
Yöpyi 2 yötä helmikuussa 2024
Keri Johnson, GM vastasi 10.2.2024
I appreciate you taking the time to share your feedback. I am very sorry that we were not able to meet your expectations during your stay. It looks like you were changed from a King Suite to a Double Queen room. The rate was adjusted (10 per night) and a refund has been issued to you. I hope that the next time you are in the area that you give us another chance.

10/10 Loistava

Raechelle

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Luke was very friendly with helping me with my commendation. Facility was very clean and quiet.
Yöpyi 1 yön tammikuussa 2024
Keri Johnson, GM vastasi 4.2.2024
We appreciate you taking the time to share your feedback. We are so glad you enjoyed your stay with us and hope to welcome you back the next time you are in the area!!

6/10 OK

Chris

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Staff was nice and helpful. Sink didn’t drain in bathroom in my room. Other than that great experience.
Yöpyi 1 yön tammikuussa 2024
Keri Johnson, GM vastasi 4.2.2024
We appreciate you taking the time to share your feedback. I'm sorry about the sink drain and I have notified the maintenance team so we can prevent this happening again in the future. We are so glad you enjoyed your stay with us and hope to welcome you back the next time you are in the area!!

4/10 Huono

Vidmantas

Looks new but promptly degrading.
Yöpyi 2 yötä tammikuussa 2024
Keri Johnson, GM vastasi 4.2.2024
We appreciate you taking the time to share your feedback. We apologize that your stay did not meet our standards. We hope you give us another chance the next time you are in the area.

10/10 Loistava

Melinda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Keri Johnson, GM vastasi 4.2.2024
We appreciate you taking the time to share your feedback. We are so glad you enjoyed your stay with us and hope to welcome you back the next time you are in the area!!

10/10 Loistava

Beth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Keri Johnson, GM vastasi 8.1.2024
We appreciate you taking the time to share your feedback! We are so glad that you enjoyed your stay with us, and we hope to host you again the next time you are in the area!!

10/10 Loistava

Jerry

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The hotel was very clean , the person that checked us in was very friendly. And the room was very nice.
Yöpyi 1 yön joulukuussa 2023
Keri Johnson, GM vastasi 4.2.2024
We appreciate you taking the time to share your feedback. We are so glad you enjoyed your stay with us and hope to welcome you back the next time you are in the area!!

10/10 Loistava

Cindy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Keri Johnson, GM vastasi 28.12.2023
We appreciate you taking the time to share your feedback with us! We are so glad that you enjoyed your stay and we hope to host you again the next time you are in the area.

6/10 OK

Shawniece

Matkusti pienten lasten kanssa
Hyvää: Majoituspaikan kunto ja tilat
My family and I stayed at this hotel during the Christmas holiday for 4 days, the front desk staff was friendly and always as helpful as possible. They serve breakfast in the morning, and my room was very spacious, they have parking on-site and the hotel is literally 1-4 minutes away from various restaurants and stores, even the mall. My only complaint is that nobody came to clean my room the entire stay a housekeeper came by once our second day to give us clean towels and wash clothes and when I asked the front desk manager why that was she explained to me that the entire housekeeping staff was given the weekend off for the holiday, which is awesome for them but what about your hotel guests needs, other than that I have no complaints and I’d definitely stay here again.
Yöpyi 5 yötä joulukuussa 2023
Keri Johnson, GM vastasi 8.1.2024
We appreciate you taking the time to share your feedback. I am very sorry about not receiving our stayover service every other day throughout your stay. This did not meet our expectations. Overall, I am so glad that your family was still able to enjoy the stay, and we can't wait to host you again the next time you are in the area.

10/10 Loistava

Gregory, Hudson

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was extremely friendly The shower and water pressure was amazing The location to so many dining options and a mall, grocery store.. everything
Yöpyi 1 yön joulukuussa 2023
rere vastasi 17.12.2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.

10/10 Loistava

Lorraine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very nice and greeted you when you entered the hotel. Check in was easy and Checkout was the same. Over all it was pleasant and quiet environment.
Yöpyi 1 yön joulukuussa 2023
Asst Gm vastasi 12.12.2023
We appreciate that you took the time out to complete the survey and thank you!

10/10 Loistava

Melissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff at check-in was great. Room clean and spacious. Only comment is the toilet in bathroom needs to be bolted down-very loose. Other than that everything was great!
Yöpyi 1 yön joulukuussa 2023
Asst GM vastasi 12.12.2023
Thank you for taking the time out to complete the survey. We going have maintenance check the toilet . We appreciate that you let us know .

10/10 Loistava

Amy

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfectly clean and accommodating!
Yöpyi 1 yön marraskuussa 2023
Keri Johnson, GM vastasi 4.12.2023
We appreciate you taking the time to share your feedback! We are so glad your enjoyed your stay and we hope to host you again the next time you are in the area!!

10/10 Loistava

Lidia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
close to Kalahari. Staff was so kind and accepting. always willing to help.
Yöpyi 1 yön marraskuussa 2023
Keri Johnson, GM vastasi 4.12.2023
We appreciate you taking the time to share your feedback! We are so glad your enjoyed your stay and we hope to host you again the next time you are in the area!!

8/10 Hyvä

Gennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at Check in (on Thanksgiving day) were so kind, friendly and beyond helpful. Great people, great customer service. Our room was nice and accommodating (a few cleaning issue's i am guessing the cleaning staff overlooked- trash in bathroom trash and riom trash...not a lot but some and a cleaning towel left on the back of the toilet. Nothing to make a fuss about) I wasn't to thrilled about breakfast at all. Breakfast i woull give 1 star to. Happy it was offered, but not the best) Ahh one other thing. The shower is very loud and can be heard in your room. The bathroom is on the other side of the shower wall. Again not a big thing just something to note. Overall i would stay at the property again. And would recommend (but not count on breakfast)
Yöpyi 2 yötä marraskuussa 2023
Keri Johnson, GM vastasi 4.12.2023
We appreciate you taking the time to share your feedback! I have addressed your concerns about the room with our housekeeping leadership team. We are so glad your enjoyed your stay and we hope to host you again the next time you are in the area!!

10/10 Loistava

John, New York

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Nice new place, well kept up.
Yöpyi 2 yötä marraskuussa 2023
Keri Johnson, GM vastasi 4.12.2023
We appreciate you taking the time to share your feedback! We are so glad your enjoyed your stay and we hope to host you again the next time you are in the area!!

10/10 Loistava

Sia

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Hotel Stay
The front desk attendant was so warm and welcoming.
Yöpyi 3 yötä marraskuussa 2023
Keri Johnson, GM vastasi 22.11.2023
We appreciate you taking the time to share your feedback! We are so glad that you enjoyed your stay and hope to welcome you again the next time you are in the area!!

10/10 Loistava

Amber

Yöpyi 1 yön marraskuussa 2023
Asst gm vastasi 12.12.2023
Thank you

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Every member of the staff that we met was friendly, helpful and took pride in their work. The hotel seemed relatively new, was extremely clean and well appointed. Wonderful stay!!
Yöpyi 2 yötä marraskuussa 2023
Keri Johnson, GM vastasi 14.11.2023
We appreciate you taking the time to share your feedback!! We are so glad you enjoyed your stay and hope to host you again the next time you are in the area!

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice, clean, modern hotel
Yöpyi 2 yötä marraskuussa 2023
Keri Johnson, GM vastasi 14.11.2023
We appreciate you taking the time to share your feedback!! We are so glad you enjoyed your stay and hope to host you again the next time you are in the area!

10/10 Loistava

Tara

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Keri Johnson, GM vastasi 8.11.2023
We appreciate you taking the time to share your feedback! We are so glad that you enjoyed your stay and we hope to host you again the next time you are in the area!!

10/10 Loistava

Charles

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä lokakuussa 2023
Keri Johnson, GM vastasi 1.11.2023
We appreciate you taking the time to share your feedback! We are so glad that you enjoyed your stay with us and we hope to host you again the next time you are in the area.

10/10 Loistava

Robert

Yöpyi 1 yön lokakuussa 2023
Keri Johnson, GM vastasi 22.11.2023
We appreciate you taking the time to share your feedback! We are so glad that you enjoyed your stay and hope to welcome you again the next time you are in the area!!

8/10 Hyvä

Carol

Yöpyi 2 yötä lokakuussa 2023

10/10 Loistava

Jan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good experience
Very nice and clean hotel.Free breakfast is a plus. I wold recommend.
Yöpyi 2 yötä lokakuussa 2023
Keri Johnson, GM vastasi 26.10.2023
We appreciate you taking the time to share your feedback! We are so glad that you enjoyed your stay and we hope to host you again the next time you are in the area!!

10/10 Loistava

Sandy

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I always have a good experience when I stay here. Very clean and friendly staff.
Yöpyi 1 yön lokakuussa 2023
Keri Johnson, GM vastasi 25.10.2023
We appreciate you taking the time to share your feedback! We are so glad that you enjoyed your stay and we hope to host you again the next time you are in the area!!

10/10 Loistava

Johnathon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was super nice, had a wonderful experience!
Yöpyi 1 yön elokuussa 2023
Keri Johnson, GM vastasi 23.10.2023
We appreciate you taking the time to share your feedback. We are so glad that you enjoyed your stay, and we hope to host you again the next time you are in the area!!

10/10 Loistava

David

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice
This was a last-minute decision and I very happy with the hotel and room. Staff was friendly, room was very nice, and location was perfect.
Yöpyi 1 yön lokakuussa 2023
Keri Johnson, GM vastasi 23.10.2023
We appreciate you taking the time to share your feedback. We are so glad that you enjoyed your stay, and we hope to host you again the next time you are in the area!!

10/10 Loistava

Marcia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Welcome stop...
Easy and friendly check-in. Our room was very comfy and clean. The beds were great. I would definitely recommend this hotel!!
Yöpyi 1 yön lokakuussa 2023
Keri Johnson, GM vastasi 16.10.2023
We appreciate you taking the time to share your feedback! We are so glad you enjoyed your stay, and we can't wait to host you again the next time you are in the area.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Keri Johnson, GM vastasi 8.10.2023
Thank you so much for sharing your feedback! We are so glad you enjoyed your stay and we hope to host you again the next time you are in the area!

10/10 Loistava

Margaret

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Keri Johnson, GM vastasi 8.10.2023
Thank you so much for sharing your feedback! We are so glad you enjoyed your stay and we hope to host you again the next time you are in the area!

10/10 Loistava

Susan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was perfect, close to the highway, had breakfast. Woukd stay there again.
Yöpyi 1 yön syyskuussa 2023
Keri Johnson, GM vastasi 3.10.2023
Thank you so much for taking the time to share your feedback! We are so glad you enjoyed your stay and hope to host you again the next time you are in the area.

10/10 Loistava

Clayton

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Keri Johnson, GM vastasi 3.10.2023
Thank you so much for taking the time to share your feedback! We are so glad you enjoyed your stay and hope to host you again the next time you are in the area.

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I went out with my family and returned to an uncleaned room. Please keep in mind, before I left for the morning I stacked all the dirty towels in the corner, pulled the trash, and pulled up the covers on the bed. After reporting the issue to the management staff, the issue wasn't taking seriously. The front desk staff worker Michael and Jesi, promised to refund me up to 20 percent off my stay, that never happened. However all I wanted was my room to be cleaned. I will never stay at that location again and will recommend everyone that I know, not to as well.
Yöpyi 2 yötä syyskuussa 2023
Keri Johnson, GM vastasi 3.10.2023
We understand that your time is valuable and we appreciate you sharing your feedback. I have followed up with the housekeeping leadership team to ensure this was an isolated incident.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasant Stay at Fairfield
Newer hotel, well decorated and comfortable. Wonderful staff! Lots of dining, shopping and entertainment nearby.
Yöpyi 3 yötä syyskuussa 2023
Keri Johnson, GM vastasi 19.9.2023
We appreciate you taking the time to share your feedback! We are so glad that you enjoyed your stay and we hope to host you the next time you are in the area.

10/10 Loistava

Echo, HARMONY

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Big clean room. One light didn't work but no big deal. Decent breakfast, better than some hotels. Would stay again.
Yöpyi 2 yötä syyskuussa 2023
Keri Johnson, GM vastasi 18.9.2023
We appreciate you taking the time to share your feedback! We are so glad you enjoyed your stay and we hope to host you the next time you are in the area!!

10/10 Loistava

Mark

Yöpyi 1 yön syyskuussa 2023
Keri Johnson, GM vastasi 4.10.2023
Thank you for taking the time to share your feedback! We are so glad you enjoyed your stay and hope to host you again the next time you are in the area!!

10/10 Loistava

Joseph

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Keri Johnson, GM vastasi 14.9.2023
I appreciate you taking the time to share your feedback! I am so glad that you enjoyed the stay, and we hope to host you again the next time you are in the area.

10/10 Loistava

michael, Toledo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very clean and the staff was great
Yöpyi 1 yön syyskuussa 2023
Keri Johnson, GM vastasi 14.9.2023
I appreciate you taking the time to share your feedback! I am so glad that you enjoyed the stay, and we hope to host you again the next time you are in the area.

10/10 Loistava

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Keri Johnson, GM vastasi 4.9.2023
We appreciate you taking the time to share your feedback! We are so glad you enjoyed your stay with us, and we hope to welcome you back next time you are in the area!!

10/10 Loistava

Amy

clean and close to cedar point. good for our family
Yöpyi 2 yötä elokuussa 2023
Keri Johnson, GM vastasi 4.9.2023
We appreciate you taking the time to share your feedback! We are so glad you enjoyed your stay with us, and we hope to welcome you back next time you are in the area!!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Keri Johnson, GM vastasi 2.9.2023
We appreciate you taking the time to share your feedback! We are glad you enjoyed your stay and we hope to welcome you back the next time you are in the area!

4/10 Huono

Kenyetta

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I didn't like that housekeeping doesn't come to your room every day and you must go to the front desk every time you need fresh towels. The breakfast was average.
Yöpyi 2 yötä elokuussa 2023
Keri Johnson, GM vastasi 2.9.2023
I appreciate you taking the time to share your feedback. I am sorry that we did not meet your expectations. We take cleanliness very seriously and I have followed up with our housekeeping leadership team to ensure something like this doesn't happen again in the future.We hope to welcome you back the next time you are in the area.