Ulkouima-allas, maksullisia cabañoita, aurinkotuoleja

Arvostelut: Hyatt Regency Santa Clara

4 out of 5
Hyatt Regency Santa Clara
5101 Great America Pkwy, Santa Clara, CA

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 625 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 220 kautta 1001 arvostelua" "
Arvosana 6 - OK. 83 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 40 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 33 kautta 1001 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Kristina

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Did not let us have connecting rooms, gave away adjoining rooms to other single room guests even though I confirmed the adjoining rooms the day prior. Was such a hassle for our family with two children.
Yöpyi 2 yötä maaliskuussa 2024
Lindsey vastasi 8.3.2024
Hello Kristina,We are thankful that you took time out to send in a review and share your stay experience. We appreciate guests like you for letting us know where we are falling short so that we can make the necessary adjustments to prevent this in the future. We will speak with our team to makes sure the issue is resolved so that no other guest will experience the same problem. Please contact us on one of our Social Media outlets such as Facebook, Twitter, or by using our World of Hyatt chat to further assist you. We hope to keep you as a valued guest and would like to work with you to get this fully resolved. We hope to hear from you soon. Best Regards,

10/10 Loistava

Chanie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Over priced but nice
Yöpyi 1 yön joulukuussa 2023
Jamie vastasi 3.3.2024
Dear Chanie,Thank you for taking the time to review our Hyatt Regency Santa Clara! We're glad to see that you enjoyed your stay with us, and we appreciate your feedback! We hope to welcome you back as our guest again in the future!Warm regards,Jamie

6/10 OK

Julia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The beds are small and uncomfortable, especially for a family of 3. The food was ok. Service was good, hotel was clean.
Yöpyi 3 yötä helmikuussa 2024
Betsy vastasi 29.2.2024
Hello Julia,Thank you for staying with us and thank you for your feedback. We are happy to know you enjoyed our hotel and you felt the service was good. We do apologize if the bed did not meet expectations. We will be sure to share your comments with our management team. We appreciate the insights and feedback, and we hope to have the opportunity to welcome you again soon. Warm Regards,

10/10 Loistava

JERRY

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Wonderful Stay.
Yöpyi 1 yön helmikuussa 2024
Laura vastasi 26.2.2024
Dear Jerry,Thank you so much for you patronage and for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to welcome you back to Hyatt Regency Santa Clara in the near future. Best regards,

4/10 Huono

Timothy A

Yöpyi 1 yön helmikuussa 2024
Melinda vastasi 22.3.2024
Dear Timothy,Thank you for taking the time to review our property. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back to Hyatt Regency Santa Clara for an improved stay that exceeds all expectations.Warm regards,Melinda

6/10 OK

Emma

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For how expensive this hotel is… you think they’d offer toilet paper that isn’t paper thin. No wash clothes provided in the rooms. The hot tub was broken and the pool was freezing. The rooms were very basic and a little outdated. The staff was friendly …the bar was nice. And the location is great.
Yöpyi 1 yön helmikuussa 2024
Jamie vastasi 26.2.2024
Dear Emma,Thank you for taking the time to review our Hyatt Regency Santa Clara. We sincerely apologize for any inconvenience caused by the issues you experienced. Your feedback has been shared with our executive team for immediate investigation. We're pleased to hear that you found our team friendly and enjoyed the location of our hotel. Thank you for staying with us, we hope to welcome you back as our guest for an improved stay experience in the future.Warm regards,Jamie

10/10 Loistava

Ervin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like the rooms with the balcony
Yöpyi 1 yön helmikuussa 2024
Laura vastasi 25.2.2024
Dear Ervin,Thank you so much for the 5-star rating. We love hearing that you enjoyed spending time relaxing on the balcony and that you had a great stay with us. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Loistava

Jason

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We came here for my wife’s 40th birthday weekend. We stayed in a king room, high floor. Room was amazing. Staff was extremely friendly and helpful. We dined at the Evolution bar and restaurant. Everything from the appetizers to the entrees were great. Staff sang happy birthday to my wife with dessert. Even the chef came out and asked how everything was. Amazing experience. Highly recommend this hotel.
Yöpyi 1 yön helmikuussa 2024
Angela vastasi 19.2.2024
Hello Jason, We are grateful for your valuable feedback. Thank you for choosing us to celebrate your wife's 40th birthday weekend. It brings us immense pleasure to know that our staff played a significant role in making your stay unforgettable and that you enjoyed our hotel and dining options. We would love to have you back soon, and if there is anything we can do to assist you, please do not hesitate to contact us. Best regards, Angela

10/10 Loistava

Brodrick

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The incidental fee is what’s crazy…everything else is great
Yöpyi 3 yötä joulukuussa 2023
Veronica vastasi 8.2.2024
Hello Brodrick!Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us, and that everything was great! I am sorry to hear that the incidental fee was crazy and will ensure to pass along your feedback to our executive management team as it does allow us the opportunity to improve our services. We do hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance.

8/10 Hyvä

Justin

Hyvää: Siisteys ja henkilökunta ja palvelu
Rooms were dated. But overall good experience.
Yöpyi 2 yötä helmikuussa 2024
Laura vastasi 5.2.2024
Dear Justin, Thank you for taking the time to share your feedback. We are happy to hear that your stay with us was overall a good experience. We value your feedback on the condition of our rooms and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Loistava

Melissa

Yöpyi 2 yötä tammikuussa 2024
Laura vastasi 4.2.2024
Dear Melissa,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

8/10 Hyvä

Denise

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient to Levi Stadium
Yöpyi 1 yön tammikuussa 2024
Candace vastasi 2.2.2024
Dear Denise,I want to thank you for being a guest of our hotel and for taking the time to share your experience. We are glad that the location was convenient and hope to welcome you again at Hyatt Regency Santa Clara.Warm regards,Candace

8/10 Hyvä

Kaitlin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was a great option for attending the NFC Championship game as the distance to the stadium is hard to beat. However, management was WAY understaffed. The lobby bar had run out of beer by 1pm and the line to check in was out the front door of the hotel.
Yöpyi 1 yön tammikuussa 2024
Jamie vastasi 31.1.2024
Dear Kaitlin,Thank you for taking the time to review our Hyatt Regency Santa Clara. We're delighted to hear that our location was convenient for your stay!We appreciate your feedback in regard to our staffing and apologize for any inconvenience caused. We will share this with our team to address this and prevent similar issues in the future.We hope to welcome you back as our guest again soon!Warm regards,Jamie

8/10 Hyvä

May

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, walking distance to Levi Stadium, very friendly helpful staff.
Yöpyi 1 yön tammikuussa 2024
Jamie vastasi 31.1.2024
Dear May,Thank you for your great review of our Hyatt Regency Santa Clara! It was great to hear that you enjoyed your stay with us, and that the convenience of our location, and the service provided by our team helped contribute to an enjoyable stay. We hope to welcome you back as our guest for another great stay in the future!Warm regards,Jamie

10/10 Loistava

Vanessa

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Melinda vastasi 19.1.2024
Dear Vanessa,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Loistava

Matthew

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Jamie vastasi 16.1.2024
Dear Matthew,Thank you for your wonderful 5-star rating for our Hyatt Regency Santa Clara! We're delighted to see that you enjoyed your stay with us, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Loistava

Mayra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Candace vastasi 14.1.2024
Dear Mayra,Thank you for your 5-star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Santa Clara!Warm regards,Candace

8/10 Hyvä

Kimberly

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There is a limited number of TV channels available. You are able to link your phone to cast streaming services, but I had a hard time with some of the services. Staff is nice and helpful. Parking is $20 a day for members, otherwise it is $40 a day. Overall, pleasant experience would’ve like cheaper parking since I was only there at night mainly.
Yöpyi 4 yötä tammikuussa 2024
Melinda vastasi 10.1.2024
Dear Kimberly,Thank you for taking the time to review our property. We are so glad to hear our staff was nice and provided helpful service. I apologize you had a hard time with some of the services for streaming and that you found the parking expensive. We will be sure to share your comments with our management team. We hope to welcome you back soon!Warm regards,Melinda

2/10 Hirveä

Alicia

Huonoa: Henkilökunta ja palvelu
Sold my room due to me checking in past 12 hours of my expected arrival time.
Yöpyi 2 yötä tammikuussa 2024
Anisa vastasi 13.1.2024
Hello Alicia,Thank you for leaving a review. We apologize for the inconvenience if the room was not available during your check in time. We will be sure to share your feedback with our leadership team as they continuously seek to improve our day to day operations and services with the help from our guests' feedback. We hope to see you again soon.Best Regards,

2/10 Hirveä

john

Hyvää: Siisteys
Yöpyi 3 yötä tammikuussa 2024
Ana vastasi 11.1.2024
Dear John,Thank you for providing your feedback. We appear to have missed the mark during your visit. If you'd like to talk about it further, please contact us through our Social or Chat platforms. We hope to improve your visit the next time you come.

10/10 Loistava

ESTHER

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Michaela vastasi 9.1.2024
Hi Esther.Thank you for being our Guest at Hyatt Regency Santa Clara. I am pleased you enjoyed your time with us, and I truly appreciate your review. I look forward to welcoming you back as our Guest in the future. Have an amazing day!

10/10 Loistava

Manjula

Yöpyi 1 yön tammikuussa 2024
Jamison vastasi 10.1.2024
Hello Manjula, Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Santa Clara!Best regards,Jamison

10/10 Loistava

Helene

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Laura vastasi 8.1.2024
Dear Helene,Thank you so much for the 5-star rating. We are so happy to hear that your stay with us was enjoyable. We hope to see you again soon. Best regards,

10/10 Loistava

Regina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent staff - everyone was very friendly
Yöpyi 1 yön joulukuussa 2023
Laura vastasi 9.1.2024
Dear Regina,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Loistava

Terrence

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Balcony was good for smoker. Trying to charge 40 dollars a piece for 2 cars and the hotel was empty was 40 dollars away from a room at best western with free breakfast
Yöpyi 1 yön joulukuussa 2023
Melinda vastasi 3.1.2024
Dear Terrence,Thank you for taking the time to review our property. We are so glad to hear you enjoyed the balcony. We hope to welcome you back soon!Warm regards,Melinda

10/10 Loistava

Kevin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience! Quiet clean and easy to navigate. Pool or hot tub being open would have been nice. But didnt ruin the stay.
Yöpyi 4 yötä joulukuussa 2023
Anisa vastasi 13.1.2024
Hello Kevin,Thank you for leaving a review for your recent visit. We hope you enjoyed your stay and glad to see it was quiet and clean to your liking. We hope to see you again soon.Best,

8/10 Hyvä

Laura

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Rebecca vastasi 2.1.2024
Greetings Laura,Thank you for providing feedback and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

8/10 Hyvä

Amir Pasha, Peoria

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall ok.
Yöpyi 2 yötä joulukuussa 2023
Candace vastasi 1.1.2024
Dear Amir Pasha,Thank you for taking the time to leave a review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Santa Clara.Warm regards,Candace

10/10 Loistava

Vivi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Melinda vastasi 29.12.2023
Dear Vivi,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Loistava

Eula

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property. Would definitely stay again
Yöpyi 3 yötä joulukuussa 2023
Melinda vastasi 29.12.2023
Dear Eula,thank you for taking the time to review our property. We are so glad to hear you enjoyed your stay with us. We hope to welcome you back soon!Warm regards,Melinda

8/10 Hyvä

George

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
I like the close proximity of the hotel in relation to the stadium. I like the stadium views some of the room options provide. The room service and food and drink options are great. I didn’t like that there is no fan in the bathroom. And I didn’t like that the pool spa and outdoor area was closed for construction still. It was closed last time as well.
Yöpyi 2 yötä joulukuussa 2023
Janet vastasi 28.12.2023
Dear George,Thank you for providing a review on your stay at our Hyatt Regency Santa Clara. We are glad you liked the close proximity to the stadium and the stadium view some of our rooms provide. We are also pleased to hear the room service was great and so was the food and drink options. We appreciate your feedback regarding a bathroom fan and will share this with our management team for consideration. Please accept our sincerest apologies for the pool, spa and outdoor area still being under construction and for any disappointment this may have caused. We hope all construction will be completed soon and you will be able to enjoy all amenities at the hotel on your next stay. Warm regards,

8/10 Hyvä

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Jamie vastasi 31.1.2024
Dear John,Thank you for taking the time to leave a rating for our Hyatt Regency Santa Clara! It was great to see that you enjoyed your stay with us, and we hope to welcome you back for an even better stay experience in the future!Warm regards,Jamie

6/10 OK

Sonia

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Bummed that early check isn’t free anymore. $75 seems a bit steep. Hot water wasn’t working properly which was a bummer as well.
Yöpyi 1 yön joulukuussa 2023
Laura vastasi 27.12.2023
Dear Sonia,Thank you for sharing your experience with us. We sincerely apologize for the troubles you faced during your stay. Your feedback on parking fees and hot water is noted, and we regret any frustration caused. Please know that your concerns will be addressed with our team to improve our services moving forward. We value your loyalty, and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back and provide a more positive stay next time.Best regards,

10/10 Loistava

Leslie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was friendly and the room was clean. Was about a 10 minute walk to Levi Stadium.
Yöpyi 3 yötä joulukuussa 2023
Michaela vastasi 27.12.2023
Hello Leslie. I want to personally thank you for your patronage to us at Hyatt Regency Santa Clara. I am pleased you enjoyed your time with us, and our location made it easy to get to Levi Stadium. I hope to welcome you back as our Guest in the near future. Reach out if you need anything. I am here to help.

10/10 Loistava

Frank

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved our trip to the game and the hotel. Would have been nice to have a hot tub but I understand the remodel. It will be ready for next years visit. This was our first year staying here. We usually stay at Hilton across the street. Will definitely come back again.
Yöpyi 1 yön joulukuussa 2023
Michaela vastasi 27.12.2023
Dear Frank,I want to personally thank you for your patronage to us here at Hyatt Regency Santa Clara. I am pleased you enjoyed your time with us and am sorry the hot tub was out of order during your visit. I look forward to that return visit where you get the opportunity to enjoy and relax a bit in it. Reach out if you need anything and again thank you so much for your time and review. We appreciate you!

10/10 Loistava

Leslie

Hyvää: Majoituspaikan kunto ja tilat
Everything was convenient
Yöpyi 4 yötä joulukuussa 2023
Jamison vastasi 27.12.2023
Hello Leslie, Thank you for the perfect rating as well as your review. We are so glad that you enjoyed the convenience of our location and hope you enjoyed the rest of your stay also. We look forward to welcoming you back to Hyatt Regency Santa Clara! Best regards, Jamison

8/10 Hyvä

Connie

Yöpyi 1 yön joulukuussa 2023
Melinda vastasi 17.1.2024
Dear Connie,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Loistava

Frank

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Jamison vastasi 27.12.2023
Hello Frank, Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Santa Clara! Best regards, Jamison

10/10 Loistava

Pete

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to Levi stadium
Yöpyi 1 yön joulukuussa 2023
Laura vastasi 26.12.2023
Dear Pete,Thank you so much for the 5-star rating. We are delighted to hear your stay with us was enjoyable and that our location was perfect for your needs. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Loistava

Sophie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Just wish there was more around the stadium/hotel. Restaurants, bars, stores, etc.
Yöpyi 1 yön joulukuussa 2023
Michaela vastasi 27.12.2023
Dear Sophie,I personally want to thank you for your patronage to us at Hyatt Regency Santa Clara. I am happy you enjoyed your time with us and truly appreciate your feedback about location and surroundings. I do hope to have you back as our Guest in the future and truly appreciate your time and review. Have a great day!

8/10 Hyvä

Reynaldo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Betsy vastasi 21.12.2023
Dear Reynaldo,Thank you for your rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

2/10 Hirveä

Jennifer, Cameron Park

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pool was out of service view was awful food was overpriced and no one cleaned our room or brought clean towels our entire stay not worth the money very disappointed
Yöpyi 2 yötä joulukuussa 2023
Melinda vastasi 18.12.2023
Dear Jennifer,Thank you for taking the time to review your recent stay at our hotel. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back for an improved stay that exceeds all expectations.Warm regards,Melinda

10/10 Loistava

Ana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Melinda vastasi 18.12.2023
Dear Ana,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

6/10 OK

Maranda

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Lights, tub, eco friendly
Sadly our shower curtain fell and they were unable to fix it. Felt uncomfortable about showering and possibly flooding the floor even though they gave us 3 more towels. Water temp was difficult to manage as well. Either freeezing water or scalding water. So I was wasting too much water to find the perfect temp. Parking was expensive. Lights were difficult to figure out. You had 1 main on/off switch but then we had to find we’re all the others were individually. I did like the motion sensor lights at night.
Yöpyi 2 yötä joulukuussa 2023
Rebecca vastasi 18.12.2023
Dear Maranda,Thank you for the feedback. We are very sorry to hear you were disappointed with your stay. We apologize for the issues with the shower curtain and water temperature inconstancies. We will be addressing all feedback this with our team to ensure it does not happen again. We hope to have the chance to provide a much better experience.Warm regards,Rebecca

6/10 OK

Joshua

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Charged me $40 a night for parking.
Yöpyi 1 yön joulukuussa 2023
Betsy vastasi 18.12.2023
Dear Joshua,Thank you for the feedback and rating and thank you for staying with us. We appreciate your insight regarding our parking. Please let us know if we may be of further assistance. We hope to welcome you back as our guest again soon! Warm Regards,

10/10 Loistava

Barni

Yöpyi 1 yön joulukuussa 2023
Anisa vastasi 13.1.2024
Hello Barni,Thank you for leaving a rating. We hope you enjoyed your stay with us and hope to see you again soon.Best,

8/10 Hyvä

Andrew

Yöpyi 3 yötä joulukuussa 2023
Candace vastasi 17.12.2023
Dear Andrew,Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Santa Clara!Warm regards,Candace

6/10 OK

Silva

Huonoa: Siisteys
Dated Needs renovation Noisy when games are on
Yöpyi 3 yötä joulukuussa 2023
Melinda vastasi 16.12.2023
Dear Silva,Thank you for taking the time to review our property. Please allow me to apologize for your disappointing experience at our hotel. Your feedback is important to us, please reach out to us on our social media or chat channels so we can discuss your stay further. We hope to keep you as a valued guest.Warm regards,Melinda

10/10 Loistava

Jason

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay for the 49ers games. The hotel is prepared and ready for the game crowd and the after game crowd.
Yöpyi 3 yötä joulukuussa 2023
Larissa vastasi 15.12.2023
Greetings Jason,Thank you for your recent stay and feedback. We are so happy to know you enjoyed your stay with us and hope to have the pleasure of welcoming you again. Kind regards,

10/10 Loistava

Keith Amuro

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location if you're going to a game at Levi Stadium. Staff gave us great recommendations for places to see or in our case a late-night dinner location since we checked in after their kitchen closed. Great Staff and Great Service. When I come back for another game, I will be sure to stay there again.
Yöpyi 3 yötä joulukuussa 2023
Veronica vastasi 13.12.2023
Hello Keith Amuro!Thank you for choosing Hyatt Regency Santa Clara for your stay and for sharing your feedback with us. We are delighted to hear that you enjoyed your stay, and that the location is great! We love hearing that the staff provided you with the great customer service that we strive to provide our guests with. We look forward to seeing you again. Please feel free to contact us if there is anything we can do to help.