Ulkopuoli

Arvostelut: Best Western Seaside Inn

2.5 out of 5
Best Western Seaside Inn
541 A1A Beach Boulevard, St. Augustine, FL

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 530 kautta 1007 arvostelua" "
Arvosana 8 - Hyvä. 319 kautta 1007 arvostelua" "
Arvosana 6 - OK. 97 kautta 1007 arvostelua" "
Arvosana 4 - Huono. 39 kautta 1007 arvostelua" "
Arvosana 2 - Hirveä. 22 kautta 1007 arvostelua" "

8,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Karen

Hyvää: Siisteys
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 26.3.2024
Dear Karen,Thank you for your rating! If you have any specific feedback or areas where we can improve, please feel free to let us know. We're committed to providing the best possible experience for our guests and appreciate your input. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 Hyvä

Daryl

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean, although there is definitely a need for some carpentry fix up especially around the doors. Not a game changer though! Breakfast was ok, nothing special - yogurt good, eggs not so good!
Yöpyi 2 yötä maaliskuussa 2024
Hotel Manager vastasi 19.3.2024
Dear Daryl,Thank you for your review and for choosing to stay with us. We're pleased to hear that you found our accommodations to be very clean. We appreciate your feedback regarding the need for some carpentry fixes, and we'll address this promptly to enhance our guest's experiences. Your comments about breakfast are noted, and we'll work on improving the variety and quality. We hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

4/10 Huono

Lisa

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The area is nice but the rooms could be cleaner.
Yöpyi 2 yötä maaliskuussa 2024
Hotel Manager vastasi 18.3.2024
Dear Lisa,Thank you for your feedback. We apologize for any cleanliness issues you encountered during your stay. Maintaining a clean environment is a top priority for us, and we will address your concerns with our housekeeping team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 Hyvä

Amy

Yöpyi 3 yötä maaliskuussa 2024
Hotel Manager vastasi 18.3.2024
Dear Amy,Thank you for your feedback. We're glad to see that you had a positive experience overall. If there are any areas where we could have improved to earn that extra star, please feel free to share your suggestions with us. We value your input and hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

4/10 Huono

Saskia

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Von außen sieht das Hotel sehr ansprechend aus und hat gute Parkmöglichkeiten. Aber ansonsten verstehe ich die Bewertungen leider nicht. Es roch muffig. Die Wände haben zwar einen neuen Anstrich bekommen, aber die Möbel waren schon sehr abgenutzt. Gleich war auch im Bad zu sehen. Die Sauberkeit könnte auch besser sein. Das Frühstück war typisch, einfach. Die Lage ist jedoch toll, man ist in wenigen Minuten am Strand.
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 14.3.2024
Dear Saskia,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel's exterior attractive and appreciated our parking facilities. However, we apologize for any disappointment regarding the interior condition. We take your feedback seriously and will address the issues you've mentioned, including the musty smell, worn furniture, and cleanliness. We're glad to know that you found our location convenient for accessing the beach. Your comments will help us improve, and we hope to provide you with a better experience on your next visit.Sincerely, Hotel Manager

10/10 Loistava

Maria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is clean, quiet and walking distance to everything you need.
Yöpyi 2 yötä maaliskuussa 2024
Hotel Manager vastasi 13.3.2024
Dear Maria,We're thrilled to hear that you enjoyed your stay with us! Maintaining cleanliness and providing a peaceful atmosphere are top priorities for us. It's fantastic to know that our convenient location met your needs. Thank you for your kind words, and we look forward to hosting you again soon!Sincerely, Hotel Manager

10/10 Loistava

Berlinda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love this location
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 11.3.2024
Dear Berlinda,Hello! We're delighted to hear that you love our location! Thank you for your feedback. We're committed to providing a convenient and enjoyable experience for all our guests, and we're thrilled that you appreciate our prime location. We look forward to welcoming you back soon for another fantastic stay!Sincerely, Hotel Manager

10/10 Loistava

Diana, Orange Park

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful stay. Close to beach. Very clean rooms
Yöpyi 1 yön maaliskuussa 2024
GM vastasi 10.3.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Ronnell JamesGeneral ManagerBest Western St. Augustine Beach Inn

6/10 OK

Fargo

Yöpyi 3 yötä helmikuussa 2024
GM vastasi 10.3.2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ronnell JamesGeneral ManagerBest Western St. Augustine Beach Inn

10/10 Loistava

Rosy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel rooms were very clean and well taken care of. The hotel staff is friendly and helpful. The pool area and hotel grounds were lovely. It is a short drive to the historic part of St. Augustine. There were very good restaurants in the area and several were just a short walk away. The hotel is an easy walk to several of the beach access points. The beach was beautiful! It is a very long beach and very wide too. I would stay again.
Yöpyi 4 yötä maaliskuussa 2024
Hotel Manager vastasi 8.3.2024
Dear Rosy,We're thrilled to hear that you had such a wonderful experience during your stay with us! Providing clean and well-maintained rooms, along with friendly and helpful staff, is our top priority. We're delighted that you enjoyed the pool area, grounds, and convenient location near St. Augustine's historic district, restaurants, and beautiful beaches. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 Loistava

Nicole, Brooklyn Hts

Yöpyi 6 yötä helmikuussa 2024
Hotel Manager vastasi 27.3.2024
Dear Nicole,Thank you for staying with us and for taking the time to share your experience. Your feedback is very important to us, and we're grateful that you had a good experience here at our hotel. We're always making improvements to ensure that we're offering the best possible service. We hope that you'll visit again soon!Sincerely, Hotel Manager

4/10 Huono

Brian

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä maaliskuussa 2024
Hotel Manager vastasi 6.3.2024
Dear Brian,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we're committed to addressing any issues you encountered to improve future stays. Please don't hesitate to reach out to our team with any specific concerns you have. We hope for another opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 Hyvä

Darlene

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was clean and maintained and the staff was friendly and helpful. The breakfasts were awesome. Within walking distance of beach, restaurants, convenience store. Pick up stop for trolley to take you to St Augustine. The bathroom had a sliding door, that got off track a couple of times and fell off at one point and( they did tend to that in a timely manner. (First time, not so much) and there were no towel bars. It's On a busy street that you have to cross to get to beach, one day our room didn't get cleaned. One last thing, don't sleep late on the weekends, they run out of the good stuff at breakfast. I'd give it a 8.
Yöpyi 7 yötä helmikuussa 2024
Hotel Manager vastasi 2.3.2024
Dear Darlene,Thank you for taking the time to share your detailed feedback. We're delighted to hear that you found our hotel clean and well-maintained, with friendly and helpful staff. We're also pleased that you enjoyed the awesome breakfast options and the convenient location near the beach and local amenities. Your comments about the sliding door and towel bars will be addressed with our maintenance team for improvement. We apologize for any inconvenience regarding the room not being cleaned one day and the breakfast running out on weekends. Your rating and feedback are greatly appreciated, and we hope to welcome you back for an even better experience in the future!Sincerely, Hotel Manager

8/10 Hyvä

Luis G.

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved that the rooms are renovated (tile floor instead of carpet, new vanity, new furniture). We didn't like that the floor was dirty (dust and some dark spots/stains).
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 1.3.2024
Dear Luis G,Thank you for your feedback. We're pleased to hear that you appreciated the renovations in our rooms, including the tile floors and new furnishings. However, we apologize for the cleanliness issues you encountered with the dirty floor. Providing a clean and comfortable environment is important to us, and we'll address this with our housekeeping team to ensure improvements are made. Your feedback is valuable, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us.Sincerely, Hotel Manager

10/10 Loistava

Savanna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great area and not right on the beach but an easy walk or quick drive to the beach
Yöpyi 2 yötä helmikuussa 2024
Hotel Manager vastasi 26.2.2024
Dear Savanna,Thank you for sharing your experience! We're delighted you found our location convenient for accessing the beach. While we're not directly on the beachfront, we're glad you appreciated the short stroll or quick drive to reach the sandy shores. We hope you had a fantastic time soaking up the sun and enjoying the area!Sincerely, Hotel Manager

8/10 Hyvä

Phyllis L, Union Point

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Place was clean and convenient to places to eat and not far from the beach. Enjoyed our stay and would stay again
Yöpyi 4 yötä helmikuussa 2024
Hotel Manager vastasi 26.2.2024
Dear Phyllis L,Hello! We're thrilled to hear you enjoyed your stay with us! Maintaining cleanliness and providing convenience are top priorities for us, and we're glad you found both during your visit. It's fantastic to hear you appreciated our proximity to dining options and the beach. We look forward to welcoming you back on your next trip!Sincerely, Hotel Manager

10/10 Loistava

Boris

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 27.2.2024
Dear Boris,Thank you for your perfect rating! We're delighted to know that you had a wonderful experience during your stay with us. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Loistava

Linda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Would stay here again
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 26.2.2024
Dear Linda,I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We'll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

10/10 Loistava

Alexis

Yöpyi 2 yötä helmikuussa 2024
Hotel Manager vastasi 20.3.2024
Dear Alexis,Thank you so much for your 5-star rating! That you enjoyed a relaxing and pleasurable time with us is fantastic to hear. We are extremely happy to have surpassed your expectations because your pleasure is our top priority. We are eager to give you even another amazing experience in the future!Sincerely, Hotel Manager

8/10 Hyvä

Thomas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room nice, clean, newly renovated.
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 24.2.2024
Dear Thomas,Thank you for your positive feedback! We're delighted to hear that you enjoyed our newly renovated rooms. Providing a comfortable and inviting space for our guests is our top priority. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

6/10 OK

Barbara

Yöpyi 2 yötä helmikuussa 2024
Hotel Manager vastasi 19.2.2024
Dear Barbara,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 Hyvä

Cynthia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Hotel Manager vastasi 13.2.2024
Dear Cynthia,Thank you for your review and for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you had a positive experience overall. We are always striving to improve, so if there's anything specific you feel we could have done better to earn a 5/5 rating, please let us know. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Loistava

Paulus

Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 20.3.2024
Dear Paulus,Thank you for your perfect rating! We're delighted to know that you had an outstanding experience with us. Your satisfaction is our priority, and we're thrilled to have met your expectations. We can't wait to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

6/10 OK

Brigid

Hyvää: Henkilökunta ja palvelu
The staff was pleasant, easy walk to the beach, many great local dining options, quick drive to St. Augustine. Guest laundry had one machine and it was out of order. We were surprised to find that room doors lead to outside at parking lot not an interior hallway. Overall an ok experience.
Yöpyi 4 yötä tammikuussa 2024
Hotel Manager vastasi 5.2.2024
Dear Brigid,Thank you for sharing your experience. We're pleased you found our staff pleasant and enjoyed the convenient location. We apologize for the inconvenience with the guest laundry and the out-of-order machine. Your feedback on the room doors is noted. We appreciate your insights and hope to have another opportunity to exceed your expectations.Sincerely, Hotel Manager

10/10 Loistava

Alissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you for the beautiful stay!
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 3.2.2024
Dear Alissa,You're very welcome! We're delighted to hear that you had a beautiful stay at our hotel. It was our pleasure to provide you with a memorable experience. Should you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We hope to have the opportunity to serve you again soon.Sincerely, Hotel Manager

6/10 OK

Roberta

Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 20.3.2024
Dear Roberta,Thank you for your feedback. We appreciate your rating and are committed to improving our services to ensure a better experience for our guests. If there are any specific areas where we can enhance your stay next time, please let us know. We value your input and look forward to the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

10/10 Loistava

Mark, Tryon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice overnight stay.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 1.2.2024
Dear Mark,We're delighted to hear that you had a very nice overnight stay! If there's anything specific that made your stay enjoyable or if you have any feedback for improvement, we'd love to hear it. Thank you for choosing us, and we look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Loistava

bassam, las vegas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No pressure on the shower
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 30.1.2024
Dear Bassam,Thank you for your 5/5 rating. We appreciate your feedback about the shower pressure. We apologize for any inconvenience and will look into improving this aspect for a more comfortable stay. Your satisfaction is important to us, and we hope to welcome you back for an enhanced experience.Sincerely, Hotel Manager

10/10 Loistava

Stephane, Blainville

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 30.1.2024
Dear Stephane,Thank you for your kind words and feedback. We're thrilled to hear that you enjoyed your stay, and our team is grateful for the recognition. We look forward to welcoming you back, and we'll strive to provide you with the same level of genuine hospitality on your next visit. Safe travels!Sincerely, Hotel Manager

8/10 Hyvä

Ryan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not enough parking spots and the pool area was under renovations which was not disclosed ahead of time, besides that it was great.
Yöpyi 4 yötä tammikuussa 2024
Hotel Manager vastasi 30.1.2024
Dear Ryan,Thank you for your feedback. We apologize for any inconvenience with the parking shortage and the undisclosed pool area renovations. Your comments are important, and we'll use them to improve communication with our guests. We appreciate your understanding and hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 Loistava

Nicole

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was fast and the rooms were clean and perfect. Included breakfast was fine as well, would stay again if by the area, pretty good for a place to rest.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 30.1.2024
Dear Nicole,Thank you for your positive feedback! We're delighted to hear that everything from check-in to the cleanliness of the rooms met your expectations. We're also pleased you enjoyed the included breakfast. Your kind words motivate us, and we look forward to welcoming you back for another restful stay if you're in the area.Sincerely, Hotel Manager

10/10 Loistava

maria

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Nice, clean and friendly staff
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 29.1.2024
Dear Maria,We're delighted to hear that you found our staff to be nice, clean, and friendly during your stay! Providing excellent customer service is a top priority for us, and we're glad that our team made a positive impression on you. We appreciate your feedback and will share your kind words with our staff members. Maintaining cleanliness is also important to us, and we're glad that you found our property to be clean and well-maintained. We strive to create a comfortable and welcoming environment for all our guests. We value your business and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Loistava

Mylai, miami

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Nice hotel. Staff was friendly. Very nice town.
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 29.1.2024
Dear Mylai,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel, found the staff friendly, and liked the town. If there's anything specific you appreciated or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 Loistava

Eliany

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 29.1.2024
Dear Eliany,Thank you for taking the time and making the effort to share your experience with us. Your input enables us to keep up our efforts to provide every visitor with an outstanding experience across our hotel. Once more, I appreciate you taking the time to offer your flawless rating. We hope to have you back soon.Sincerely, Hotel Manager

10/10 Loistava

Noelia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La habitacion super amplia, limpia y remodelada. Todo muy bonito. Excelente ubicación. Volveria a esté lugar
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 26.1.2024
Dear Noelia,Thank you for sharing your positive experience! We're thrilled to hear that you found the room super spacious, clean, and remodeled to your satisfaction. It's great to know you enjoyed our excellent location. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Loistava

Stacy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 23.1.2024
Dear Stacy,I appreciate your perfect review. We aim for complete guest satisfaction, so I'm delighted you felt that way. We think we provide our visitors an excellent balance of value, comfort, convenience, and amenities, and it's obvious that you agree. I hope you will stay with us if your travels lead you back to our area. Being in this profession is a great pleasure when serving customers like you. Sincerely, Hotel Manager

8/10 Hyvä

Fred

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Good value. Excellent location.
Yöpyi 4 yötä tammikuussa 2024
Hotel Manager vastasi 20.1.2024
Dear Fred,Thank you for your positive feedback and for rating us 4 out of 5! We're pleased to hear that you found good value in your stay and enjoyed the excellent location. If there are specific areas where we can improve and earn a higher rating next time, please let us know. We appreciate your feedback and hope to welcome you back in the future!Sincerely, Hotel Manager

8/10 Hyvä

Ronald, Saskatoon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 20.1.2024
Dear Ronald,We appreciate your rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!Sincerely, Hotel Manager

10/10 Loistava

Craig

Hotel Manager vastasi 18.1.2024
Dear Craig,Thank you for your perfect rating! We are delighted to hear that you had a fantastic experience during your stay. Our team strives to provide the highest level of service and we are thrilled that we met your expectations. Thank you for choosing our hotel, and we look forward to hosting you again in the future.Sincerely, Hotel Manager

8/10 Hyvä

Karen

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall the property wasn’t bad. There is a lack of power outlets and most power outlets did not support hair tools (straightener or hair dryer). The room was very dusty and the comforter had stains. Parking is also extremely cramped. Great for one night but not somewhere I would recommend for longer than that.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 15.1.2024
Dear Karen,We appreciate your honest feedback about your experience. We apologize for the inconvenience you faced with the lack of power outlets and their compatibility, as well as the cleanliness issues in your room. We take this seriously and will address these concerns promptly to improve our services. Additionally, we'll consider your feedback about parking and work towards making necessary adjustments. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 OK

Jane

Matkusti perheen kanssa
We appreciated the fact that Room 119 had been renovated. The issue we had was that we could not regulate the temperature of our room. It was rather chilly that evening in FL and we couldn't get the room any warmer. It was around 1am and didn't want to disturb anyone else.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 12.1.2024
Dear Jane,Thank you for sharing your experience. We're pleased to hear you appreciated the renovated Room as mentioned. However, we apologize for the inconvenience you faced with temperature regulation. We value your feedback and will address this issue to ensure a more comfortable stay for future guests. If you ever encounter similar concerns in the future, please don't hesitate to reach out to our staff for assistance. We hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

6/10 OK

Paul

Hyvää: Henkilökunta ja palvelu
Have stayed there annually for 6 years. Clean, convenient, coop staff. Pool and "hot tub" closed. Room assigned under a stairway. No chair in room (asked for one- got on next day. Doubtful we will return.
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 9.1.2024
Dear Paul,Thank you for your loyalty over the past six years, and we appreciate your feedback. We apologize for the inconvenience caused by the pool and hot tub closure, room assignment, and the delay in providing a chair. Your comments are important, and we'll address these issues promptly to ensure a better experience. We value your patronage and hope to have the opportunity to welcome you back with improvements in the future.Sincerely, Hotel Manager

10/10 Loistava

Edgar

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Breakfast was not ready at the 7am and there was no coffee available.
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 9.1.2024
Dear Edgar,Thank you for your perfect rating, and we appreciate your feedback regarding the breakfast timing and coffee availability. We apologize for any inconvenience caused by the delay. Your comments are valuable, and we will address this issue to ensure a more timely and satisfying breakfast experience in the future. We hope to have the opportunity to welcome you back for another excellent stay.Sincerely, Hotel Manager

10/10 Loistava

Carla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 9.1.2024
Dear CARLA,Thanks for staying with us and for appreciating your stay with us by giving us a perfect rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 Hyvä

MIRTA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Hotel Manager vastasi 9.1.2024
Dear MIRTA,Thank you for your rating. We appreciate your feedback and would love to know more about your experience to further enhance our services. If there are specific areas where we can improve, please feel free to share your insights. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 Loistava

Aron

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Gm vastasi 4.1.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Ronnell JamesGeneral ManagerBest Western St. Augustine Beach Inn

8/10 Hyvä

Niursy

Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä joulukuussa 2023
GM vastasi 4.1.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Ronnell JamesGeneral ManagerBest Western St. Augustine Beach Inn

10/10 Loistava

Ermelinda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Me encantó el área del hotel y la comodidad. Muy bueno
Yöpyi 1 yön joulukuussa 2023
Gm vastasi 4.1.2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Ronnell JamesGeneral ManagerBest Western St. Augustine Beach Inn

10/10 Loistava

JANETH

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Hotel Manager vastasi 1.1.2024
Dear JANETH,Thank you for your flawless rating and for sharing your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel and that you would recommend us to others. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to the opportunity of hosting you again in the future. Thank you for choosing us and for being our valued guest.Sincerely, Hotel Manager

8/10 Hyvä

Cecelia, Miramar

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall we had a great stay. Plenty of places to eat in the area. Only complaint is the bed was not very comfortable.
Yöpyi 4 yötä joulukuussa 2023
GM vastasi 31.12.2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ronnell JamesGeneral ManagerBest Western St. Augustine Beach Inn