Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 60 kautta 155 arvostelua" "
10–Loistava
60
Arvosana 8 - Hyvä. 74 kautta 155 arvostelua" "
8–Hyvä
74
Arvosana 6 - OK. 18 kautta 155 arvostelua" "
6–OK
18
Arvosana 4 - Huono. 2 kautta 155 arvostelua" "
4–Huono
2
Arvosana 2 - Hirveä. 1 kautta 155 arvostelua" "
2–Hirveä
1
8,6/10
Siisteys
8,8/10
Henkilökunta ja palvelu
7,6/10
Palvelut/mukavuudet
8,4/10
Majoituspaikan kunto ja tilat
7,8/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
Chan
Matkusti kumppanin kanssa
13.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is witin walking distance to tunjungsn plaza. Good for shopping, eating,massage, etc
Chan
Yöpyi 4 yötä helmikuussa 2024
Yunita - Ecommerce vastasi 22.2.2024
Dear Mr. ChanThank you for sharing your kind feedback from your recent stay with us. I am very pleased to know that you had such a memorable stay and enjoyed all aspects of the hotel. So glad that we exceeded all your expectations and we are looking forward to welcome you back for another memorable stay.
10/10 Loistava
Irene
Matkusti ryhmän kanssa
16.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place. Highly recommended.
Location is fantastic. Place is very happening. Turn right and walk down to first road juncion and turn right again and an entire street selling local stuff as well as a market.
We booked 6 rooms and a suite. Rooms were very nice and staff very attentive. Only comment is the bath towels were a little threadbare. Other than that everything is very good!!!!
Irene
Yöpyi 2 yötä elokuussa 2023
Yunita - Ecommerce vastasi 16.8.2023
Dear Mrs. IreneThank you for sharing your kind feedback from your recent stay with us. I am very pleased to know that you had such a memorable stay and enjoyed all aspects of the hotel. So glad that we exceeded all your expectations and we are looking forward to welcome you back for another memorable stay.
10/10 Loistava
Tarkistettu asiakas
Matkusti ryhmän kanssa
15.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location
Very good stay. We booked 6 rooms and a suite. Staff friendly and breakfast was excellent. Only felt that the bath towels were a little threadbare. Other than that everything is good
Tarkistettu asiakas
Yöpyi 2 yötä elokuussa 2023
Yunita - Ecommerce vastasi 16.8.2023
Dear Our Valuated GuestThank you for sharing your kind feedback from your recent stay with us. I am very pleased to know that you had such a memorable stay and enjoyed all aspects of the hotel. So glad that we exceeded all your expectations and we are looking forward to welcome you back for another memorable stay.
10/10 Loistava
Yoriko
8.8.2023
Yoriko
Yöpyi 1 yön elokuussa 2023
Yunita - Ecommerce vastasi 9.8.2023
Dear Mr. YorikoThank you for sharing your kind feedback from your recent stay with us. I am very pleased to know that you had such a memorable stay and enjoyed all aspects of the hotel. So glad that we exceeded all your expectations and we are looking forward to welcome you back for another memorable stay.
10/10 Loistava
Henry
1.7.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Henry
Yöpyi 1 yön kesäkuussa 2023
Yunita - Ecommerce vastasi 6.7.2023
Dear Mr. HenryThank you for sharing your kind feedback from your recent stay with us. I am very pleased to know that you had such a memorable stay and enjoyed all aspects of the hotel.We very much look forward to having you with us again in the near future.
10/10 Loistava
Fiona
11.6.2023
Fiona
Yöpyi 3 yötä kesäkuussa 2023
Yunita - Ecommerce vastasi 15.6.2023
Dear Mrs Fiona Thank you for choosing to stay with us. It is with delight to know that you enjoyed your stay with us. We appreciate your kind words as it reaffirms the hard work we put in every day. We can’t wait to welcome you back for another memorable experience at Swiss-Belinn Tunjungan Surabaya
8/10 Hyvä
Yu Jian
30.5.2023
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yu Jian
Yöpyi 2 yötä toukokuussa 2023
Yunita - Ecommerce vastasi 31.5.2023
Dear Mr. Yu Jian Thank you for choosing to stay with us. It is with delight to know that you enjoyed your stay with us. We appreciate your kind words as it reaffirms the hard work we put in every day. We can’t wait to welcome you back for another memorable experience at Swiss-Belinn Tunjungan Surabaya
8/10 Hyvä
Paul
29.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Near the mall
Paul
Yöpyi 7 yötä toukokuussa 2023
Yunita - Ecommerce vastasi 30.5.2023
Dear Mr. PaulThank you for sharing your kind feedback from your recent stay with us. It is with delight to know that you enjoyed your stay with us. We appreciate your kind words as it reaffirms the hard work we put in every day. So glad that we exceeded all your expectations and we are looking forward to welcome you back for another memorable stay
Dear Mr. Kwok KuenWarmest greeting from Swiss-Belinn Tunjungan SurabayaOur sincere apologies for the issues that you have encountered with us during your stay. Please be assured that your feedback is valuable to us and we will definitely look into the issues that you have raised and work on improvements to minimize such encounters.I have check at our system that your are reserve for Grand Deluxe room, to be inform that our Grand Deluxe only available 1 room in each floor. Therefor, we only have 1 room Grand Deluxe Smoking.Once again, we apologize for this experience and it will be our pleasure to have the opportunity to welcome you back for another stay at Swiss-Belinn Tunjungan Surabaya
8/10 Hyvä
Eta Koesuma
28.4.2023
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Eta Koesuma
Yöpyi 18 yötä huhtikuussa 2023
Yunita - Ecommerce vastasi 22.5.2023
Dear Mrs. Eta KoesumaThank you for sharing your kind feedback from your recent stay with us. I am very pleased to know that you had such a memorable stay and enjoyed all aspects of the hotel. So glad that we exceeded all your expectations and we are looking forward to welcome you back for another memorable stay.
6/10 OK
Evy
Matkusti kumppanin kanssa
27.4.2023
We got a room overlooking the main street. It was quite noisy at night. However, we are not used to intense city traffic sound and light sleepers.
Evy
Yöpyi 2 yötä huhtikuussa 2023
Yunita - Ecommerce vastasi 2.5.2023
Dear Mrs. EvyThank you for taking the time to write a review of our hotel.Our sincere apologies for the issues that you have encountered with us during your stay. Please be assured that your feedback is valuable to us and we will definitely look into the issues that you have raised and work on improvements to minimize such encounters.Once again, we apologize for this experience and it will be our pleasure to have the opportunity to welcome you back for another stay at Swiss-Belinn Tunjungan Surabaya
10/10 Loistava
MRS NOOR
Matkusti perheen kanssa
23.2.2023
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room its lovely and very clean and good size the breakfast excellent so many choice, and our favourite was Gado2 vegs with peanut sauce and Tempe tofu , super doper .Thank you for all the staff so helpful and very kind we are will coming back again soon. thank you,
MRS NOOR
Yöpyi 5 yötä helmikuussa 2023
Yunita - Ecommerce vastasi 24.2.2023
Dear Mrs. Noor BishopGreetings from Swiss-Belinn TunjunganThank you for choosing to stay at Swiss-Belinn Tunjungan during your recent trip to Surabaya.We very much appreciate your comments regarding your stay.It is always a pleasure to receive your positive feedback. We will share your comments with our team and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for your valuable feedback regarding the parking lots and I remain at your disposal should you require any other assistance. We look forward to welcome you back to Swiss-Belinn Tunjungan.
8/10 Hyvä
Joseph
30.1.2023
Joseph
Yöpyi 2 yötä tammikuussa 2023
Yunita - Ecommerce vastasi 1.2.2023
Dear Mr. JosephThank you for taking the time to write us this glowing review of your recent stay It is with delight to know that you enjoyed your stay with us. We appreciate your kind words as it reaffirms the hard work we put in every day.We can’t wait to welcome you back for another memorable experience at Swiss-Belinn Tunjungan Surabaya
8/10 Hyvä
Mark, Brisbane
28.1.2023
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Close to Tanjungan Plaza, and almost all my meals taken there. No other attractions, amenities, or entertainment in the area. Quite noisy due to local drum practice in nearby property. Hotel was clean. Staff friendly. Gym and pool ok. Laundry service NOT used due to high cost. Used a local laundry instead, even tho inconvenient.
Mark
Yöpyi 5 yötä tammikuussa 2023
Yunita - Ecommerce vastasi 2.2.2023
Thank you for choosing Swiss-Belinn Tunjungan as your accommodation during your visit in Surabaya. We are also grateful for your time taking the time to write a review about the experience during your stay in Swiss-Belinn Tunjungan.It is our apologize for such inconvenience of product and services. Please be assured that your feedback is valuable to us and we will definitely look into the issues that you have raised and work on improvements to minimize such encounters We look forward to seeing you next visit at the Swiss-Belinn Tunjungan.
10/10 Loistava
JOSE ANTONIO
Matkusti ryhmän kanssa
29.7.2022
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excelente hotel en zona moderna de Surabaya, cercana a la Ciudad Vieja. Servicio excelente, buenas instalaciones y buenas vistas desde los pisos superiores. El recepcionista, Fray O. Muy amable y eficiente. Altamente recomendable. Desayuno buffet muy completo, con las especialidades locales más conocidas.
JOSE ANTONIO
Yöpyi 2 yötä heinäkuussa 2022
Yunita - Ecommerce vastasi 1.8.2022
Dear Mr. Jose Antonio
Thank you for sharing this splendid review with us and for choosing to stay at Swiss-Belinn Tunjungan Surabaya.
We greatly appreciate your compliments on our team and service.
It is our pleasure to have extended great hospitality to you and to have made your stay with us a memorable one.
We are glad that you like the room tour and all-inclusive amenities. We are delighted to know that our personalized service left a positive impression and that you enjoyed all our offerings.
We look forward to welcoming you back to Swiss-Belinn Tunjungan Surabaya.
10/10 Loistava
Detlef, Hamburg
4.7.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das Personal war ohne Ausnahme immer freundlich und hilfsbereit. Die Lage (Tunjungan) in der Nähe zur Tunjungan Plaza und zu den Foodstands abends ist super. Auch in der Nähe sind Parks zum Erholen.
Detlef
Yöpyi 19 yötä kesäkuussa 2022
Yunita - Ecommerce vastasi 4.7.2022
Dear Mr. Detlef
Thank you for sharing this splendid review with us and for choosing to stay at Swiss-Belinn Tunjungan Surabaya
We greatly appreciate your compliments on our team and service.
It is our pleasure to have extended great hospitality to you and to have made your stay with us a memorable one
We are glad that you like the room tour and all-inclusive amenities. We are delighted to know that our personalized service left a positive impression and that you enjoyed all our offerings
We look forward to welcoming you back to Swiss-Belinn Tunjungan Surabaya
8/10 Hyvä
Firman, Wildwood
Matkusti pienten lasten kanssa
13.6.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location was good. Breakfast area was crowded and too hot to enjoy the breakfast.
Firman
Yöpyi 2 yötä kesäkuussa 2022
Yunita - Ecommerce vastasi 13.6.2022
Dear Mr. Firman
Warms greeting from Swiss-Belinn Tunjungan Surabaya
Thank you for taking the time out share your experience. We regret to hear that your recent stay fell short of expectations.
While you appreciated the location of the hotel, please accept our apologies for the service lapses. Please be assured that your valued feedback regarding the experience at the BaReLo had been well-noted and conveyed to the team for further action.
We appreciate your feedback and hope to have an opportunity to welcome you for a more successful experience in the not too distant future.
Hospitably Yours
10/10 Loistava
Gerald
9.4.2022
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
City break
A lovely hotel in the city centre
Gerald
Yöpyi 2 yötä huhtikuussa 2022
Yunita - Ecommerce vastasi 11.4.2022
Dear Mr. Gerald
Warm greetings from Swiss-Belinn Tunjungan Surabaya
It is always a joy for us to see such a sweet review, thank you
We truly appreciate you choosing our hotel out of many others, and are proud to hear that our team anticipated your needs and ensured that you felt welcome.
We are looking forward to seeing you again soon. Stay healthy
10/10 Loistava
OGI RANDHU
19.3.2022
OGI RANDHU
Yöpyi 3 yötä maaliskuussa 2022
Yunita - Ecommerce vastasi 23.3.2022
Dear Mr. Ogi Randhu
We are delighted to have you to stay with us during your recent trip to Swiss-Belinn Tunjungan Surabaya. Thank you so much for your positive feedback and high score, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future
4/10 Huono
gary
22.12.2021
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cheap is the only thing
gary
Yöpyi 1 yön joulukuussa 2021
Yunita vastasi 23.12.2021
Dear Mr Gery
Thank you for leaving a review.
Please accept my most sincere apologies that you had an unpleasant stay.
We hope you can give us another chance and we will thrive to do better.
8/10 Hyvä
Kuwat
Liikematkailija
24.6.2020
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kuwat
Yöpyi 1 yön huhtikuussa 2020
Yan Handiana, General Manager vastasi 1.7.2020
Dear Mr. Kuwat
It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. We are thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards - Yan Handiana, General Manager
10/10 Loistava
Tarkistettu asiakas
26.4.2020
Tarkistettu asiakas
Yöpyi 1 yön huhtikuussa 2020
Yan Handiana, General Manager vastasi 29.4.2020
Dear Sir/Madam, It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. We are thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards
10/10 Loistava
Tarkistettu asiakas
30.3.2020
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 1 yön maaliskuussa 2020
Warmest Regards - Yan Handiana, General Manager vastasi 30.3.2020
Dear Sir / Madam
It gives us great pleasure to have you at Swiss-Belinn Tunjungan and thank you for your continued patronage. We are thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit.
8/10 Hyvä
Laura
Liikematkailija
19.2.2020
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
very strategic place, cozy and nice food
Laura
Yöpyi 1 yön helmikuussa 2020
Yan Handiana, General Manager vastasi 21.2.2020
Dear Mrs. Laura
It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. We are thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit.
8/10 Hyvä
Tarkistettu asiakas
Liikematkailija
13.2.2020
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dear Our Valuable Guest, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Hospitality Regards
6/10 OK
Fitri
Matkusti perheen kanssa
4.2.2020
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Towel bathroom sobek2 dan sudah berubah warna
bukan putih lagi....
Fitri
Yöpyi 2 yötä tammikuussa 2020
Yan Handiana vastasi 8.2.2020
Kepada Yth Ibu Fitri,
Terimakasih telah berbagi ulasan dan untuk tinggal bersama kami di Swiss-Belinn Tunjungan. Izinkan kami untuk meminta maaf atas ketidaknyamanan selama Anda tinggal. Di Swiss-Belinn Tunjungan, Surabaya, kami terus berupaya untuk memenuhi kebutuhan dan harapan para tamu kami, karena itu saran Anda sangat penting bagi kami. Kami nantikan kunjungan anda di masa yang akan datang.
8/10 Hyvä
Tarkistettu asiakas
Liikematkailija
15.12.2019
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 2 yötä joulukuussa 2019
Management vastasi 16.12.2019
Dear Our Valuable Guest, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards
10/10 Loistava
Elin
Matkusti perheen kanssa, Liikematkailija
2.12.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Elin
Yöpyi 3 yötä syyskuussa 2019
Management Swiss Belinn Tunjungan vastasi 5.12.2019
Dear Mrs. Elin
It gives me great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit
6/10 OK
Tarkistettu asiakas
27.11.2019
Hyvää: Henkilökunta ja palvelu
The AC has sound when on, The shower area should be enclosed. Thanks
Tarkistettu asiakas
Yöpyi 3 yötä marraskuussa 2019
Management Swiss Belinn Tunjungan Surabaya vastasi 28.11.2019
Dear Our Valuated Guest
Warm Greetings from Swiss-Belinn Tunjungan Surabaya! Thank you for taking the time to share your experiences with us at Swiss Belinn Tunjungan. We really value your opinions and suggestions to us so we can continue to provide the best service in the future
10/10 Loistava
Cynthia
12.11.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful Hotel Will Stay again!
We had a lovely stay at Swiss Bel, we loved everything, the staff were always friendly and helpful. The only thing was the Towels were a little old but overall, it was a great hotel to stay at very quiet for its location and priced quite reasonably.
Cynthia
Yöpyi 2 yötä marraskuussa 2019
Swiss Belinn Tunjungan Management vastasi 12.11.2019
Dear Mrs. Cynthia,
It gives me great pleasure to have you at Swiss-Belinn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit.
Regards
Swiss Belinn Tunjungan Management
10/10 Loistava
Jimmy
Matkusti kumppanin kanssa
29.10.2019
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Need to mention that the staff is wonderful. All very attentive and very friendly. We wanted to get a higher floor which was not possible for the first night. We were called to ask if we would like to switch rooms next day. Awesome for them following up. Not usual based on previous experiences at other places. When we told them we are checking out early, they asked us what they should prepare in a box to take away next morning. Berry surprised about what they boxed. Great surprise. Btw, the breakfast is very good. A lot of variety and the quality is great. The location is great too. I would highly recommend the hotel and I will stay there next time I visit Surabaya. Only one suggestion. Lower the beer price at the pool. People would drink more if the price wouldn’t be double compared to even very good bars/restaurants in the city.
Jimmy
Yöpyi 3 yötä lokakuussa 2019
Swiss Belinn Tunjungan Management vastasi 29.10.2019
Dear Mr. Jimmy,
It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. we are thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We really value your opinions and suggestions to us so we can continue to provide the best service in the future. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Swiss Belinn Tunjungan Management
10/10 Loistava
Lebaron
Matkusti kumppanin kanssa
5.10.2019
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and walking distance to shopping mall, friendly staff
Lebaron
Yöpyi 1 yön lokakuussa 2019
Yunita - Ecommerce vastasi 5.10.2019
Dear Valuated Guest.... It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards
8/10 Hyvä
aiko, こうべ
Matkusti ryhmän kanssa, Liikematkailija
24.9.2019
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
朝食、人が多すぎてザワザワしすぎ。
aiko
Yöpyi 3 yötä syyskuussa 2019
Management vastasi 4.10.2019
Dear Aiko, Thank you very much for taking the time to bring your concerns to our attention. At Swiss-Belinn Tunjungan, Surabaya, we continuously strive to meet our guests’ needs and expectations; therefore your feedback is very important to us. Allow me to deeply apologize for the inconvenienced during your stay, we take enormous pride in our product and facilities, and are concerned when failure had happened. We hope you will consider staying with us again in the future. If I can be of further assistance, please do not hesitate to contact me. Sincerely
8/10 Hyvä
Tarkistettu asiakas
Liikematkailija
10.9.2019
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
clean and nice stay.. breakfast not bad.. nice daily cleaning
Tarkistettu asiakas
Yöpyi 2 yötä syyskuussa 2019
Swiss Belinn Tunjungan Management vastasi 10.9.2019
Dear Our Valuated Guest...
It gives me great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit
Swiss Belinn Tunjungan Management vastasi 10.9.2019
Dear Wing Tim
Warm Greetings from Swiss-Belinn Tunjungan Surabaya! Thank you for taking the time to share your experiences with us at Swiss Belinn Tunjungan. We really value your opinions and suggestions to us so we can continue to provide the best service in the future
8/10 Hyvä
Tarkistettu asiakas
1.9.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
2. Dear Our Valuable Guest, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards, Management
10/10 Loistava
Lars
26.8.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good for business trip
Good place for a couple of nights while on business trip. Very centrally located.
Lars
Yöpyi 2 yötä elokuussa 2019
Management Swiss Belinn Tunjungan Surabaya vastasi 27.8.2019
Dear Mr. Lars It gives me great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards
4/10 Huono
Ernest
29.7.2019
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Poor lift system causes so much frustration
The lift system is ridiculous and makes going to different floors very inconvenient, especially if you have family or friends on different floors when they aren’t able to put you together. Worst of all, they only issue 1 key card per room.
Ernest
Yöpyi 2 yötä heinäkuussa 2019
8/10 Hyvä
Tarkistettu asiakas
6.7.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 3 yötä kesäkuussa 2019
Yunita vastasi 8.7.2019
Dear Our Valuated Guest, It gives me great pleasure to have you at Swiss-Belinn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Management of Swiss Belinn Tunjungan
10/10 Loistava
Tarkistettu asiakas
29.5.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent location, comfortable stay, value for $!
We were really surprised at how good our stay at the Swiss-Belinn Surabaya was. The room was clean, functional and comfortable, with good WiFi. Staff went out of their way to be helpful. Breakfast was really good with a wide choice, and the location was great with a massive shopping mall just outside the door. Price also good, making our stay excellent value for money. Really happy and would stay here again.
Tarkistettu asiakas
Yöpyi 2 yötä toukokuussa 2019
Jeffry Febrianto, General Manager vastasi 3.6.2019
Dear Sir/Madam, It gives me great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards,
8/10 Hyvä
Tarkistettu asiakas
26.5.2019
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tarkistettu asiakas
Yöpyi 2 yötä toukokuussa 2019
Yunita vastasi 27.5.2019
Dear Sir/Madam, It gives me great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Salam Hangat,
Dear Sir/Mada,
It gives me great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards
10/10 Loistava
Tarkistettu asiakas
4.5.2019
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tarkistettu asiakas
Yöpyi 3 yötä huhtikuussa 2019
Jeffry F vastasi 8.5.2019
Dear Guest, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards
10/10 Loistava
PRESTON
22.4.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good Stay
It was good
PRESTON
Yöpyi 1 yön huhtikuussa 2019
Jeffry F vastasi 22.4.2019
Dear Preston, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards, Jeffry F
10/10 Loistava
Tarkistettu asiakas
Matkusti perheen kanssa
22.4.2019
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I LIKE THE HOTEL SERVICE AND FOOD.
Tarkistettu asiakas
Yöpyi 6 yötä maaliskuussa 2019
Jeffry F vastasi 3.5.2019
Dear Our Valuable Guest, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards, Jeffry F
8/10 Hyvä
Tarkistettu asiakas
7.4.2019
Tarkistettu asiakas
Yöpyi 1 yön huhtikuussa 2019
Jeffry F vastasi 30.4.2019
Dear Our Valuable Guest, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards
10/10 Loistava
Hoon
19.3.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hoon
Yöpyi 2 yötä maaliskuussa 2019
Jeffry F vastasi 23.3.2019
Dear Hoon, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards, Jeffry F
8/10 Hyvä
Ibrahim
12.3.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Strategis, Nyaman, Breakfast variatif
Hotel nyaman, dekat dgn pusat kuliner & mall tunjungan plaza, breakfast sangat variatif.
Ibrahim
Yöpyi 2 yötä maaliskuussa 2019
Jeffry F vastasi 14.3.2019
Kepada YTH Bapak Ibrahim, Terimakasih telah berbagi ulasan dan untuk tinggal bersama kami di Swiss-Belinn Tunjungan. Kami senang mendengar komentar positif yang tentunya lebih memacu kinerja team kami untuk selalu memberikan yang terbaik. Kami nantikan kunjungan anda di masa yang akan datang. Salam Hangat
8/10 Hyvä
Tarkistettu asiakas
Matkusti kumppanin kanssa
4.3.2019
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
breakfast buffet is good
Tarkistettu asiakas
Yöpyi 2 yötä helmikuussa 2019
Jeffry F vastasi 7.3.2019
Dear Our Valuable Guest, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable especially for the Breakfast experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards, Jeffry F
6/10 OK
Tarkistettu asiakas
Matkusti ryhmän kanssa, Liikematkailija
28.2.2019
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The gym is terrible. The hotel would score better by not having it. Pool is small. No hairdryer or ironing board in rooms. Bathroom amenities are cheap. WiFi was on and off.
Tarkistettu asiakas
Yöpyi 2 yötä helmikuussa 2019
Jeffry F vastasi 3.3.2019
Dear Anonymous, Thank you very much for taking the time to bring your concerns to our attention. At Swiss-Belinn Tunjungan, Surabaya, we continuously strive to meet our guests’ needs and expectations; therefore your feedback is very important to us. Allow me to deeply apologize for the inconvenienced during your stay, we take enormous pride in our product and facilities, and are concerned when failure had happened. We hope you will consider staying with us again in the future. If I can be of further assistance, please do not hesitate to contact me. Sincerely