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Arvostelut: Renaissance Suzhou Wujiang Hotel

5 out of 5
Renaissance Suzhou Wujiang Hotel
199 Hami Road, Shengze Town, Wujiang District, Suzhou, Jiangsu

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 7 kautta 16 arvostelua" "
Arvosana 8 - Hyvä. 5 kautta 16 arvostelua" "
Arvosana 6 - OK. 2 kautta 16 arvostelua" "
Arvosana 4 - Huono. 0 kautta 16 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 16 arvostelua" "

9,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,6/10

Majoituspaikan kunto ja tilat

9,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

i long

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä syyskuussa 2023

2/10 Hirveä

HAEDONG

Yöpyi 3 yötä heinäkuussa 2023

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2019
Hotel Management vastasi 22.4.2019
Dear Guest, Thank you for taking the time to write a review. We are delighted that your stay with the Renaissance Suzhou Wujiang Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us, so that we could keep improve our services and provide wonderful experience for you in the future. Best regards,

8/10 Hyvä

Louis

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing service.
Yöpyi 1 yön joulukuussa 2018
Hotel Management vastasi 22.4.2019
Dear Guest, Thank you for taking the time to write a review. We are delighted that your stay with the Renaissance Suzhou Wujiang Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us, so that we could keep improve our services and provide wonderful experience for you in the future. Best regards,

10/10 Loistava

Waldemar

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Es war ein Erlebnis,
Hotel Management vastasi 22.4.2019
Dear Guest, Thank you for taking the time to write a review. We are delighted that your stay with the Renaissance Suzhou Wujiang Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us, so that we could keep improve our services and provide wonderful experience for you in the future. Best regards,

10/10 Loistava

Grace, 서울

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
강남수향가기 위해서 3박 숙박했는데 호텔직원들이 매우 친절했다. 3일간 택시를 대절해서 다녔는데, 호텔직원들이 기사 연락처와 일정까지 챙겨줘서 치안에 대한 걱정이 없었다. 조식과 호텔시설이 가격대비 매우 훌륭했다. 호텔직원들은 가족같이 매우 친절하고 고객에게 세심한 관심을 보였다. 다음에 숙박할 생각 100% 지역자체가 새로 개발되는지 대중교통, 택시나 주변에 식당은 없었다. 이그제큐티브 라운지에서 저녁식사를 제공해서 매우 만족스러웠다.
Hotel Management vastasi 22.4.2019
Dear Guest, Thank you for taking the time to write a review. We are delighted that your stay with the Renaissance Suzhou Wujiang Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us, so that we could keep improve our services and provide wonderful experience for you in the future. Best regards,

6/10 OK

thomas

關於訂房時包早餐和不包早餐事宜
General Manager vastasi 13.12.2016
尊敬的万丽贵宾：感谢您入住苏州吴江盛虹万丽酒店，非常抱歉酒店未能为您提供满意的入住体验。希望与您取得联系，针对您所提出的问题进一步沟通以落实改进，为您提供更加地道细致的服务，期待您的再次入住。——酒店管理层

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
周边用餐非常不方便，几乎没有干净好吃的餐厅…
General Manager vastasi 19.10.2016
尊敬的万丽贵宾：感谢您入住苏州吴江盛虹万丽酒店，酒店拥有三个特色餐厅及一个大堂酒吧，持续推出应时应节的本地及国际美食，如果您希望外出需求美味，万丽导航员将为你提供最地道的本地推荐。期待您再次入住。——酒店管理层

6/10 OK

Joanna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice building, friendly staff but awful location
I had a mixed experience at this hotel. The building and rooms were clean and beautiful. The staff were friendly but inexperienced for the most part and had little English (if you require it). However, the worst part of the hotel was the location. It is just over an hour drive from Suzhou station (the nearest train station) and when you arrive, you will enjoy the view of the carefully landscaped lake. However, everywhere else around the lake is in construction. If you want to do anything else (apart from the half hour stroll around the lake or visit the couple of overpriced Chinese restaurants next to it) you will have to walk for about 25-30 minutes and cross over the river. Once there, you will be able to find a supermarket and an extremely busy Starbucks but don't hope for anything more than that! Also, many other smaller things happened which weren't up to par if for a five star hotel on hotels.com. For example, there was no bottle stop for a bottle of wine I bought, I ordered a liquor coffee then taught the staff how to make it (first time I received just baileys in latte glass, second time was a baileys, milk and ice, but third time lucky), the ATM was broken and the medium rare steak ordered on my last night arrived medium well. Small things but not expected from the price. Nonetheless, the staff were very happy to help (if they could) and I would recommend the hotel for someone driving through the area and needing to stay one or two nights.
General Manager vastasi 9.10.2016
Dear Valued Guest, Many thanks for your valuable feedback about your recent stay with us – much appreciated as will assist us to improve both the service and our product. My sincere apologies to read about the problems you encountered and of course will follow up with the appropriate departments and rectify to improve in the future. I sincerely hope we'll have the opportunity to make a better impression to you by your next visit. We look forward to welcoming you to our hotel soon!! Tony Ji General Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
General Manager vastasi 18.9.2016
Dear Guest, Thank you for sharing your comment with us! Glad to knowing that hotel services up to your satisfaction. Look forward to your next visit on nearby future. --Yours sincerely Renaissance Suzhou Wujiang Hotel

10/10 Loistava

Allen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome hotel
I enjoyed the location & friendly hotel staff. The property is very new & location is very secluded. This is a great weekend retreat for family.
General Manager vastasi 18.9.2016
Dear Guest, Thanks for taking time to share your valuable comments with us! And glad to knowing that you had a wonderfully stay in our property. Hotel located at Shengze town Wujiang District which is a new area, as you said in front of hotel is a big park with lake and river view, at meanwhile the surrounding living facilities are in the rapid development stage, more convenience will provide to our customer in the nearby future. Thanks again and look forward to your next visit. --Renaissance Suzhou Wujiang Hotel

10/10 Loistava

mike, pa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
newest park, hotel located 2hour away suzhou
Great hotel and sevice, but only hotel than others. You can find a restaurants 5min walking distance.
General Manager vastasi 18.9.2016
Dear Guest, Thank you for taking the time to write a review. We are delighted that your stay with the Renaissance Suzhou Wujiang Hotel was enjoyable. We are so prided that our associates provided wonderful experience to you. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us, so that we could keep improve our services and provide wonderful experience for you in the future. Best regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Next time nearby biz trip may choose to stay at the hotel again
General Manager vastasi 11.8.2016
Dear Guest, Thank you for taking the time to share your experience with us! Glad to knowing that hotel room and services up to your satisfaction, at meanwhile we will share your comments with hotel ambassadors to encourage them keep providing excellent service for our customer. Once again, appreciate for your highly praise to us, and look forward to your next visit on nearby future. Yours sincerely Renaissance Suzhou Wujiang Hotel