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Arvostelut: Embassy Suites Syracuse

3.5 out of 5
Embassy Suites Syracuse
6646 Old Collamer Road South, East Syracuse, NY

Arvostelut

8,2

Erittäin hyvä

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Arvosana 8 - Hyvä. 175 kautta 844 arvostelua" "
Arvosana 6 - OK. 86 kautta 844 arvostelua" "
Arvosana 4 - Huono. 66 kautta 844 arvostelua" "
Arvosana 2 - Hirveä. 56 kautta 844 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

JoAnn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We enjoyer our stay and overall. However, we were inconvenienced by the need for a reservation time at the pool. We arrived at check in time but rooms were not available. We had a short wait. We had to wait for a pool time slot. That meant dinner was pushed back. By the time we went out to dinner we had a two hour wait at the restaurant. So just be aware, if you have kids that are looking forward to the pool they may not be able to swim. Also, the breakfast options are adequate, but not as tasty or fresh as a basic chain hotel.
Yöpyi 2 yötä huhtikuussa 2024
Nicole vastasi 16.4.2024
Thank you for taking the time to share about your most recent experience with us. We are sorry to hear that you did not enjoy your stay. We hope to welcome you back in the near future.

10/10 Loistava

Dana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Nicole vastasi 16.4.2024
Thank you for taking the time to share about your most recent experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

8/10 Hyvä

JoAnn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We checked in over a busy weekend. The line at check in was long and rooms were not ready at 3pm. But it was the weekend of the eclipse. Our two rooms were ready by 5pm. We had one room at 3:30 and had a pool time for 4pm so it all worked out. Yes, this property requires your party to reserve a one hour pool time. That’s not always convenient. But it does keep the numbers down at the pool. The rooms are clean and comfortable. Breakfast is just okay. There are options. Cereal, pastries, and hot foods. But I’ve had much better at lesser hotels. This hotel is a nice pick because of the suite style rooms. If you don’t need the extra space and prefer better breakfast, this might not be the best choice.
Yöpyi 1 yön huhtikuussa 2024
Nicole vastasi 16.4.2024
Thank you for taking the time to share about your most recent experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

10/10 Loistava

Yakun

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
its ok
Yöpyi 1 yön huhtikuussa 2024
Nicole vastasi 16.4.2024
Thank you for taking the time to share about your most recent experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

4/10 Huono

Charrena

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
No hot water ac or heat did not cover the whole room, limited channels, no channel guide, not unlimted pool use
Yöpyi 1 yön huhtikuussa 2024
Nicole vastasi 16.4.2024
Thank you for taking the time to share about your most recent experience with us. We are very sorry to hear that you did not enjoy your stay. We hope you'll give us an other chance in the near future.

4/10 Huono

Paul

Matkusti perheen kanssa
Huonoa: Siisteys
Said it was 10 min from the Syracuse campus, but wasn’t really anywhere near it. Right on the highway.
Yöpyi 1 yön huhtikuussa 2024
Nicole vastasi 5.4.2024
Thank you for taking the time to share about your most recent experience. We are sorry you were unhappy with our location. We hope to welcome you back soon.

4/10 Huono

John

Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 2.4.2024
Thank you for taking the time to share about your experience with us. Im so sorry to see that you did not enjoy your stay .Was there anything we could have done to improve your stay?

6/10 OK

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The service was great!! Our room was clean and I liked the set up. I appreciated the complimentary drinks (2) and breakfast was ok. I didnt like having to make a reservation to go swimming. Li.ited food available and not much for food in the vicinity.
Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 26.3.2024
Thank you for taking the time to share your experience with us. We understand and apologize for the inconvenience of making a pool reservation. We are strictly mandated by The Department of Health. We hope you had a chance to visit one of the several restaurants around, including ours. We hope to welcome you back in the near future.

10/10 Loistava

Austin

Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 16.4.2024
Thank you for taking the time to share about your most recent experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

10/10 Loistava

Manuel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I liked everything
Yöpyi 2 yötä maaliskuussa 2024
Nicole vastasi 19.3.2024
Thank you for taking the time to share about your experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

8/10 Hyvä

John, Kingston

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 19.3.2024
Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Loistava

Jen

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Friendly, informative staff. Very welcoming.
Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 14.3.2024
Thank you for taking the time to share about your experience with us. We are so happy to hear that you enjoyed your stay. We hope to welcome you back soon!

10/10 Loistava

Joe

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 14.3.2024
Thank you for taking the time to share about your experience with us. We are so happy to see that you enjoyed your stay. We hope to welcome you back soon!

8/10 Hyvä

Jamie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel, nice rooms, friendly staff. Free breakfast is great
Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 12.3.2024
Thank you for taking the time to share your experience with us. We are so happy to see that you enjoyed your stay. We look forward to welcoming you again.

6/10 OK

Robert and Mary

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One lamp did not work. On TV remote did not work. The lighting is very poor. The breakfast was average.
Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 12.3.2024
Thank you for taking the time to share about your most recent experience with us. My deepest apologies for items not working. This is not the standard and we appreciate you bringing this to our attention. We hope to welcome you back in the near future.

10/10 Loistava

Janesha

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Employees were really nice
Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 5.3.2024
Thank you for taking the time to share about your most recent experience. We are so happy to hear you enjoyed your stay and our staff. We hope to welcome you back in the near future.

2/10 Hirveä

Desley

Yöpyi 1 yön maaliskuussa 2024
Nicole vastasi 23.3.2024
Thank you for taking the time to share about your most recent experience with us. We are saddened to see that you did not enjoy your stay. Please let us know if we could have done anything to improve your stay. We hope to welcome you back again soon.

10/10 Loistava

Noah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is lovely, spacious and clean. The breakfast was pretty good. I did not eat dinner at the hotel, so I cannot comment on the restaurant other than the breakfast.
Yöpyi 2 yötä helmikuussa 2024
Nicole vastasi 27.2.2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you enjoyed your stay and breakfast. We look forward to seeing you again.

10/10 Loistava

Sherine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was clean and spacious! They had a few loud kids there this weekend, but aside from that it was excellent.
Yöpyi 1 yön helmikuussa 2024
Nicole vastasi 27.2.2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you enjoyed your stay and your room. We look forward to seeing you again.

10/10 Loistava

Yamilette, Rochester

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Nicole vastasi 27.2.2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you enjoyed your stay and we look forward to seeing you again.

8/10 Hyvä

shakirra

Yöpyi 1 yön helmikuussa 2024
Nicole vastasi 27.2.2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you enjoyed your stay and we look forward to seeing you again.

10/10 Loistava

Bill

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very courteous front desk.
Yöpyi 1 yön helmikuussa 2024
Nicole vastasi 27.2.2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you had a great encounter with our front desk. We look forward to welcoming you back in the near future.

4/10 Huono

Elton

Huonoa: Siisteys
There was dog hair and long black people hair all over comforter. Bathroom had hair in tub and all over floor. Breakfast was out of everything. They do not keep up with plates, toaster stuff or fruit.
Yöpyi 2 yötä helmikuussa 2024
Nicole vastasi 13.2.2024
Thank you for taking the time to share your experience with us. We are so sorry we did not meet your expectations. That is not the standard here and i will share this with the department heads so we may do better. We hope you'll consider staying with us again soon.

6/10 OK

Natasha, Kalkallo

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
It was okay but not great. Reception staff were not very polite and our room had a leaking toilet and didn’t flush at all. Took them four days to move us to a new room
Yöpyi 8 yötä tammikuussa 2024
Nicole vastasi 8.2.2024
Thank you for taking the time to share your experience about you stay. This is not at all the standard here and we deeply apologize about the toilet issues. We hope to welcome you back in the near future.

10/10 Loistava

Nes

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice.period
Yöpyi 1 yön helmikuussa 2024
Nicole vastasi 6.2.2024
Thank you for taking the time to share your experience about your stay. We are so thrilled that your enjoyed your stay and we look forward to welcoming you back soon!

10/10 Loistava

Jamie

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
This property looks amazing and beautiful. The whole hotel smelled great and our room was so warm and comfortable. It was a perfect stay to get some rest after a long flight. Would highly recommend
Yöpyi 1 yön tammikuussa 2024
Nicole vastasi 31.1.2024
Thank you for taking the time to share your experience about your most recent stay at Embassy Suites. We are so thrilled you enjoyed your stay. We look forward to welcoming you back soon.

8/10 Hyvä

Sabnam

Yöpyi 2 yötä tammikuussa 2024
Nicole vastasi 21.3.2024
Thank you for taking the time to share your experience about you recent stay. We are so happy to see that you enjoyed your stay. Please let us know how we can earn a 5 on your next visit. We hope to welcome you back soon.

10/10 Loistava

Jayden

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was very nice staff was excellent and polite. Breakfast was actually very good especially comparing it to other hotels. Really liked the jalapeño bacon omelet.
Yöpyi 2 yötä tammikuussa 2024
Nicole vastasi 31.1.2024
Thank you for taking the time to share your experience about your most recent stay at Embassy Suites. We are so glad you enjoyed breakfast. We look forward to welcoming you back soon.

10/10 Loistava

michael

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked the free breakfast and complimentary 2 dinner drinks very clean and modern huge rooms nice place
Yöpyi 5 yötä tammikuussa 2024
Nicole vastasi 27.1.2024
Thank you for taking the time to share about your most recent stay with us. We are thrilled that you enjoyed your stay. We look forward to welcoming you back in the near future.

10/10 Loistava

Kimberly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Nicole vastasi 27.1.2024
Thank you for taking the time to share about your most recent stay with us. We are thrilled that you enjoyed your stay. We look forward to welcoming you back in the near future.

8/10 Hyvä

Patricia

Matkusti kumppanin kanssa
Good Place :)
Yöpyi 1 yön tammikuussa 2024
Nicole vastasi 23.1.2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see that you enjoyed your stay. We look forward to welcoming you in the near future.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Nicole vastasi 16.1.2024
Thank you for taking the time to share your experience about your most recent stay. We are thrilled to see you enjoyed your stay and we hope to welcome you back in the near future.

10/10 Loistava

Mike

Yöpyi 2 yötä tammikuussa 2024
Suzzy vastasi 3.2.2024
Thank you for taking the time to share your experience about your recent stay with us. We are so thrilled to see that you enjoyed your stay with us. We look forward to seeing you again

10/10 Loistava

Jason

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Nicole vastasi 13.1.2024
Thank you for taking the time to share your experience about your recent stay. We are thrilled to see that enjoyed your time with us. We look forward to welcoming you back in the near future.

8/10 Hyvä

Renee, Jacksonville

Yöpyi 1 yön tammikuussa 2024
Nicole vastasi 13.1.2024
Thank you for taking the time to share your experience about your recent stay. We are thrilled to see that enjoyed your time with us. We look forward to welcoming you back in the near future.

10/10 Loistava

Brittany

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nicole vastasi 13.1.2024
Thank you for taking the time to share your experience about your recent stay. We are thrilled to see that enjoyed your time with us. We look forward to welcoming you back in the near future.

6/10 OK

Smitha

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our last stay at the hotel was not as clean as the previous stay. There was a used sanitary napkin left in the bathroom and the breakfast area was not cleaned between uses. We had to clean it ourselves before we could eat. We were also staying on the 5th floor but we could smell the omelets by 5:30am in our rooms. Hopefully steps can be taken to keep the smells out of the rooms especially if they are as strong as they are to wake people up.
Yöpyi 1 yön joulukuussa 2023
Nicole vastasi 13.1.2024
Thank you for taking the time to share your experience about your recent stay with us. I deeply apologize for the issues you had during your stay. I will pass this information on to our department heads so we may do better. We look forward to welcoming you in the near future.

10/10 Loistava

Lourie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Happy New Year
Yöpyi 1 yön joulukuussa 2023
Nicole vastasi 31.1.2024
Thank you for taking the time to share your experience about your most recent stay at Embassy Suites. We are so thrilled you enjoyed your stay. We look forward to welcoming you back soon.

10/10 Loistava

Brent

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Nicole vastasi 13.1.2024
Thank you for taking the time to share your experience about your recent stay. We are thrilled to see that enjoyed your time with us. We look forward to welcoming you back in the near future.

10/10 Loistava

Patrick

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Nicole vastasi 13.1.2024
Thank you for taking the time to share your experience about your recent stay. We are thrilled to see that enjoyed your time with us. We look forward to welcoming you back in the near future.

2/10 Hirveä

Georgia

Yöpyi 1 yön joulukuussa 2023
Nicole vastasi 20.1.2024
Thank you for taking the time to share about your experience with us. We are deeply sorry you did not enjoy your stay. We hope to welcome you back in the near future.

10/10 Loistava

Shanel

Matkusti perheen kanssa
Yöpyi 1 yön joulukuussa 2023
Nicole vastasi 13.1.2024
Thank you for taking the time to share your experience about your recent stay. We are thrilled to see that enjoyed your time with us. We look forward to welcoming you back in the near future.

4/10 Huono

christine

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
traditions ruined
so the rooms are definitely in need of updates. especially the edges and floors. the beds wrre comfy to fleep on but the bed itself was thrown together. i couldn't say that it was even clean bedding. there was no fresh smell to anything. the lack of cleaning was a disappointment. we booked for Christmas eve and Christmas because it was a childhood thing my family has done for years and a tradition i wanted to give my children. but i can say that we were spoiled with the los angelas embassy and so id say not all embassy suites are the same. we paid almost 800 for the stay and were told no breakfast on Christmas the day of and given sacks with well see the pictures. the fllors to the rooms need a good cleaning as your feet will get black with dirtiness of the carpet. there is honestly no way id ever stay there again. i looked at the reviews from other people and wonder what standards they held the place to cause it honestly was nothing like the comments stated. maybe they just had the luck of staying in a newer suite. it wont let me add pictures bur in my google review there are the pictures .
Yöpyi 2 yötä joulukuussa 2023
Nicole vastasi 26.12.2023
Thank you for taking the time to share your experience about your recent stay. We deeply apologize for the condition of your room. This is not the standard here and our housekeepers work hard to make sure all rooms are clean and ready for our guests. We hope you consider staying with us again. Happy holidays.

10/10 Loistava

Ekaterina

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Nicole vastasi 26.12.2023
Thank you for taking the time to share your experience about your recent stay. We are so thrilled that you enjoyed your stay. We look forward to welcoming you again. Happy holidays.

10/10 Loistava

Tyneshia

Yöpyi 1 yön joulukuussa 2023
Nicole vastasi 26.12.2023
Thank you for taking the time to share your experience about your recent stay. We are so thrilled that you enjoyed your stay. We look forward to welcoming you again. Happy holidays.

10/10 Loistava

Ramus

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Nicole vastasi 23.12.2023
Thank you for taking to the time to write about your most recent stay. We are so thrilled you enjoyed your stay. We look forward to seeing you again.

2/10 Hirveä

Danisha

Yöpyi 1 yön joulukuussa 2023
Nicole vastasi 13.1.2024
Thank you for taking the time to share your experience with us. We are sorry to hear that you did not enjoy your stay. Was there anything we can do to improve your experience? We look forward to welcoming you back in the near future.

10/10 Loistava

Michele

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Seriously comfortable beds and rooms! Best pillows ever!
Yöpyi 1 yön joulukuussa 2023
Nicole vastasi 16.12.2023
Thank you for taking to time to share your experience about you recent stay. Im thrilled to hear you were comfortable during your stay. We hope to welcoming you back in the near future.

10/10 Loistava

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place to stay for shopping in the Syracuse area!
Nicole vastasi 13.2.2024
Thank you for taking the time to share your experience with us. We are so thrilled to see that you enjoyed your stay. We look forward to welcoming you back soon.

10/10 Loistava

Stacy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel itself is gorgeous. The lobby and common spaces are comfortable and inviting. The breakfast was great and we were impressed with the size of the room for the price.
Yöpyi 1 yön marraskuussa 2023
Nicole vastasi 9.12.2023
Thank you for taking the time to share your experience. We appreciate your great comments and are so happy to hear you enjoyed your stay.