The staffs are very friendly and helpful. Family Quad Room is quite small for family with big kids but the facilities are really good, they have laundries machine free for use and areas for relaxing that have water, coffees, hot chocolates machine free for use. Price is also reasonable compared with other hotels in Taipei. MRT station is just 5 mins walk
Overall, I am happy to stay at this hotel and definitely will return if I will go back to Taipei