Majoituspaikan julkisivu

Arvostelut: Adelphi Motel

3 out of 5
Adelphi Motel
Cnr Kaimanawa & Heu Heu Sts, Taupo

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 149 kautta 376 arvostelua" "
Arvosana 8 - Hyvä. 176 kautta 376 arvostelua" "
Arvosana 6 - OK. 35 kautta 376 arvostelua" "
Arvosana 4 - Huono. 10 kautta 376 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 376 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

Arvostelut

8/10 Hyvä

Simo, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ystävällistä ja avuliasta palvelua
Huone oli kookas, hyvätasoinen ja mukava. Paikan isännän suhtautuminen vieraisiinsa oli poikkeuksellisen ystävällistä - tällaista todellista palvelua kohtaa nykyään harvoin. Langaton Internet toimi hyvin.

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dont stay.
Very disappointing. This hotel is used as a WYNNs hotel we have found out since and at the time we were staying there we could not park our car outside due to visitors cars. police were called to a unit opposite ours due to family issues. windows were broken and a lot of noise. Felt unsafe for my family. The staff tried their best but honestly this should not be an accommodation attached to Hotel.com
Yöpyi 1 yön syyskuussa 2020

2/10 Hirveä

Disgusted, NEW ZEALAND

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room smelt really bad of cigarette smoke, the sheets stunk of cigarette smoke, there was holes in the door, it looked like it had been punched. The whole place felt dirty. Paint was flaking off the ceiling in the bathroom. 1 heater didn't work at all, the other looked unsafe to use. 1/2 a roll of toilet paper for 4 people to use. The property appeared to also be used as WINZ housing (this should have been disclosed). Trying to use the driveway was a nightmare as it was blocked by multiple cars. Would never stay here again and would not recommend others stay
Yöpyi 1 yön elokuussa 2020

4/10 Huono

Gloria, Wellington

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms were clean and beds made nice and fresh and the staff were welcoming. However, the rooms weren’t ready when we arrived at 3pm. We had to ask for tea & coffee, towels (twice), a heater, pillowcase etc. There was a hole, the size of a fist, in one of the doors. The parking was a shambles- no order, driveway was blocked several times. The decor is very outdated and is in major need of an update. Heads up, this motel is a Winz Emergency Accommodation so there were a lot of people in this reasonably small property and it was noisey at times.
Yöpyi 1 yön elokuussa 2020

2/10 Hirveä

Paul, Auckland

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awful, tried to put me into smaller unit than what had been booked. Unit had non working lights , heaters did not work, No tea or coffee sachets or milk supplied, No soap in fitted dispensers, Old toilet roll had been wet and dried out. Other units had been let out to long term tenants who argued and used foul language. Rubbish and alcohol cans strewn around parking area and not cleaned up at any time. Unable to contact office to have anything put right and at checkout manager then decided he did not speak English. Credit card fees deducted on arrival not at finish. Do NOT stay here
Yöpyi 2 yötä elokuussa 2020

4/10 Huono

Jonno, gisborne

Matkusti ryhmän kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The beds smell of smoke and our room had been changed from what arevasked for, we had to share a bed, there was no tv remote so can't watch the tv. There was only cutlery for two people even though it was a 3 bed unit whick we had 4 in, only two chairs and no tsble.
Yöpyi 1 yön heinäkuussa 2020

2/10 Hirveä

Peter

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Too dirty and too old.
The bed sheets have not changed and found many hair in side the sheets. We asked a staff give us 3 clean bed sheets and we changed them by ourselves.
Yöpyi 1 yön heinäkuussa 2020

2/10 Hirveä

Tarkistettu asiakas

Adelphi Cancelled our room and we couldn't find any other accommodation
Yöpyi 1 yön heinäkuussa 2020

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Most awful experience ever
We had previously stayed in this motel few years back and was happy with it, however the owners seem to have changed and when we got there they got our booking dates wrong and said they didn't have a room for us. There was also another family trying to check in and their booking was "cancelled". It was a busy weekend in taupo and we had nowhere else to go as all hotels in taupo, turangi and rotorua were fully booked! definitely not impressed. I suspect the owners resold the rooms for a higher price given demand is high. will never ever book there again, it was really stressful ringing around to find emergency accomodation at the start of a holiday!
Yöpyi 2 yötä heinäkuussa 2020

4/10 Huono

Lisa

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointing
This was our third stay at this property and both times previously have been very good, hence us rebooking. This stay, however, was very disappointing. We booked a 1 Queen Bed, Balcony with lake views room (which we have stayed in previously) & on arrival we were told that room was booked & we were put in a room with no balcony or lake view. When we questioned this we were told we must have got confused with a sister property closer to the lake! We had to ask for towels, a power board, a rubbish bin & had to finish making up our bed with blankets. The kitchen crockery & cutlery were grubby (we washed everything before using it) & the microwave was a complete no go!! When we came to clean up before we left we found tissues under the bed (yuck) and no sink plug in the kitchen. We hardly saw the “manager” & the neighbouring units were noisy (loud boom box speakers). Such a shame. We won’t be staying again!
Yöpyi 1 yön toukokuussa 2020

6/10 OK

Linda

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Dropped in standard since last visit.
We have stayed here before, but this time we noticed a drop in standard of cleanliness. The kitchen floor was very sticky like it hadn’t been washed and there was a bottle lid and a dead cockroach behind the curtain.
Yöpyi 1 yön maaliskuussa 2020
jay vastasi 31.3.2020
Thanks

8/10 Hyvä

Jan, Auckland

Matkusti kumppanin kanssa
Hyvää: Siisteys
all ok some redecorating required Staff no t easy to contact when checking out.
Yöpyi 1 yön maaliskuussa 2020
jay vastasi 31.3.2020
Thanks

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
I thought the property represented value for money . For a team away from home it was very satisfactory . Just a little bit random that we actually had to ask for milk ,and they had to go to the supermarket to buy it .
Yöpyi 1 yön maaliskuussa 2020
jay vastasi 31.3.2020
Thanks

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our room had a view if the lake, room was clean and tidy
Yöpyi 1 yön maaliskuussa 2020
jay vastasi 31.3.2020
thanks

8/10 Hyvä

Hone

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
very good
Yöpyi 1 yön maaliskuussa 2020
Jay vastasi 31.3.2020
Thanks

10/10 Loistava

Cindy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly people and we had a lovely stay. No one was there when we checked out and there was no Drop box for the keys. I felt a little uncomfortable leaving the keys on the table.
Yöpyi 1 yön helmikuussa 2020
jay vastasi 28.2.2020
hi we are fully secured please ie. we didn't had any issue until now thanks

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good value for money. Could improve with air con.
Yöpyi 1 yön helmikuussa 2020
jay vastasi 28.2.2020
yes we will shortly Thanks

8/10 Hyvä

Heather

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good Value near the Lake and Town
We were very happy with our Lake View Room. Large/spacious lounge/bed area plus our own balcony. Basic shower, vanity and kitchenette but perfectly functional, very clean and well equipped. Handy to town yet quiet and only one or two blocks back from the Lake so walking around was easy. Great value. Nice man who has recently taken the property over.
Yöpyi 2 yötä helmikuussa 2020
jaiju vastasi 17.2.2020
Thanks

6/10 OK

Tarkistettu asiakas

Matkusti pienten lasten kanssa
It was clean and basic. No air conditioning on a really hot evening made it difficult to sleep, but otherwise good
Yöpyi 1 yön helmikuussa 2020
jaiju vastasi 17.2.2020
we very happy solve heating issue thanks

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Excellent service and lovely room. Would recommend to whanau and friends 😊
Yöpyi 1 yön helmikuussa 2020
jaiju vastasi 17.2.2020
Thanks

4/10 Huono

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I have stayed at this property 4 time before this visit. I believe this property has recently changed hands, My room lived up to expectations. However the reception staff insisted I pay cash instead of using my credit card. Reception said their credit card processing wasn't working. I wasn't happy with this. I left my credit card details and the accommodation cost was put through on Monday 10th. My thought is that their system was available and they just wanted my cash. I will look elsewhere in Taupo for accommodation in the future despite Adelphi being so handy to town.
Yöpyi 1 yön helmikuussa 2020
jaiju vastasi 17.2.2020
hi , you no need to worry we will not charge your credit card our owner ship has been changed so our account eftpos name changing process thats a we request cash payment nextime you no need to pay cash Thanks

8/10 Hyvä

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As indicated on you website that l can pay at the accommodation and was charged to the card was annoying and immature.
Yöpyi 1 yön tammikuussa 2020
VW vastasi 4.2.2020
We thank you for your feedback; we will investigate this further to avoid any future inconvenience to yourself and other guests.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
I was concerned that dogs were staying at the motel,as the weather was very hot and they were kept inside.There was only fans to cool the units.Also the microwave door was cracked on the outside and should have been replaced.
Yöpyi 3 yötä tammikuussa 2020
VW vastasi 3.2.2020
Thank you for your feedback.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
i liked the motel very much and was very good for the price
Yöpyi 1 yön tammikuussa 2020
VW vastasi 30.1.2020
Thank you for your review. We are glad that you enjoyed your stay with us.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2020
VW vastasi 22.1.2020
Thank you for your review. We appreciate you taking the time to give us feedback.

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 1 yön joulukuussa 2019
VW vastasi 16.1.2020
Many thanks for your review and for choosing to stay with us; it is appreciated.

8/10 Hyvä

PER

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2020
VW vastasi 27.1.2020
Thank you for your review.

10/10 Loistava

Julie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome place to stay
Such a great motel. Rooms were spacious. The beds were really comfortable to sleep in. Would recommend this to all families. Five minute walk to the shops and lake.
Yöpyi 3 yötä tammikuussa 2020
VW vastasi 11.1.2020
Thank you for your review. It was an absolute pleasure having you and your family stay with us, we are glad you had a really good time and enjoyed your stay with us and visiting Taupo.

10/10 Loistava

Tarkistettu asiakas

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean, great location, our doggos had a great time. Thank you!
Yöpyi 1 yön tammikuussa 2020
VW vastasi 10.1.2020
Thank you for your review and for choosing to stay with us. Glad you all had a good time; we enjoyed being your hosts.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2020
VW vastasi 10.1.2020
Thank you for staying with us.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2019
VW vastasi 25.12.2019
Thank you for your review and for choosing to stay with us. We are glad you enjoyed your time with us.

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön joulukuussa 2019
VW vastasi 18.12.2019
Thank you for your review. We are glad you enjoyed your stay.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay when your busy all day and just need a place to sleep.
Yöpyi 2 yötä joulukuussa 2019
VW vastasi 12.12.2019
Thank you for your review and feedback. We are glad you had a good rest. Look forward to welcoming you again.

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
......................................................................................................
Yöpyi 1 yön joulukuussa 2019
VW vastasi 8.12.2019
Thank you for your review. We are glad you enjoyed your stay with us. We hope to welcome you again some day.

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön marraskuussa 2019
VW vastasi 26.11.2019
Thank you for your review. We appreciate and thank you for choosing to stay with us. We hope we see you again one day.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean, Comfortable spacious and well priced
We had a Lake View unit which was the only upper level unit. Yes we could see the lake. Very spacious, clean, quiet and comfortable unit. New floor coverings and furnishings. Kitchen and bathroom had not been updated like other rooms we could see, however it was older, but still good. Older taps were so clean and polished you could see your face in them. We even saw the cleaner cleaning windows on one of the units! Nice built in desk with convenient power points for laptop and phone. Table in kitchen, lounge and coffee table in lounge area along with comfortable bed. Lots of TV channels to see. We walked into town just a couple of blocks away where there were lots of eating choices. Good value for money and we would stay again.
Yöpyi 2 yötä lokakuussa 2019
VW vastasi 7.11.2019
Thank you for your review. We are glad you enjoyed your stay with us and we do look forward to welcoming you again.

8/10 Hyvä

Feng Juan

Yöpyi 1 yön lokakuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2019
VW vastasi 24.10.2019
Thank you for your review. We are glad you enjoyed your stay with us.

8/10 Hyvä

Tarkistettu asiakas

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to amenities. Clean. Pet friendly. Quietly located away from main stream.
Yöpyi 1 yön lokakuussa 2019
VW vastasi 20.10.2019
Thank you for your review and feedback. We are glad you enjoyed your stay and do look forward to welcoming you again hopefully for another visit.

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
This motel is badly overdue a maintenance overhaul. Wallpaper has come away from the walls in the bathroom and just been painted over. Lino in the bathroom area has very unpleasant staining. The majority of fixtures and fittings are old and seem to be upgraded only at end of life, so are pretty hotchpotch. The curtains are tired and there are no sheer curtains for during the day. The lighting is harsh, the sofabed has a bad slope on it and the main bed is unforgiving. There are insufficient electric plugs, leaving cords draping from the TV to a power board on the floor below. It was of acceptable cleanliness, with commercial linens, etc, but it wouldn't take a lot of effort to make it fresher and more pleasant.
Yöpyi 2 yötä lokakuussa 2019
VW vastasi 16.10.2019
Thank you for your review; your comments have been submitted to the owner. We are dismayed to hear that you did not enjoy your stay and were not aware of the issue with the sofa bed; this has now been attended to. We will investigate each of your concerns and take appropriate action.

10/10 Loistava

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really n8ce people and nice place to love. Recommended and next time I will book the same motel
Yöpyi 1 yön lokakuussa 2019
VW vastasi 21.11.2019
Thank you for your review. We are happy you enjoyed your stay with us, thank you for choosing to stay with us. We look forward to welcoming you again.

8/10 Hyvä

Julie, Sydney

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Spacious and very clean. Kitchen was very well stocked with clean items (eg. frypan, plates, glasses, cups etc). Good location, close to town.
Yöpyi 1 yön syyskuussa 2019
VW vastasi 2.10.2019
Thank you for your review. We are glad you enjoyed your time staying with us and it would be a pleasure to be able to welcome you all again. We wish you safe travels.

8/10 Hyvä

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Comfortable and clean rooms, with an excellent kitchen and super friendly host.
Yöpyi 3 yötä syyskuussa 2019
VW vastasi 23.9.2019
Thank you for your review. We are glad you enjoyed your stay. It was a pleasure to have you here.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
受付のかたの対応は最高。現地冬に行ったが、若干暖房系が弱く寒かった。
Yöpyi 2 yötä elokuussa 2019
VW vastasi 21.9.2019
Thank you for your review.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2019
VW vastasi 16.9.2019
Thank you for your review. We hope you enjoyed your stay with us and we look forward to perhaps welcoming you again.

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 1 yön elokuussa 2019
VW vastasi 28.8.2019
Thank you for your review. It is appreciated.

8/10 Hyvä

Noor Azman

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The owner is one of the nicest person I've ever meet. Thank you for your hospitality. Nice place and close to Lake Taupo. I will return!
Yöpyi 1 yön elokuussa 2019
VW vastasi 18.8.2019
Thank you - it was a real pleasure to have you and your family staying with us; we enjoyed having you here. We look forward to you coming back again and hope next time you will visit us longer.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä elokuussa 2019
VW vastasi 18.8.2019
Thank you for your review. We are glad you enjoyed your stay with us and we look forward to welcoming you back some day.

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good value for money. Nice room with good facilities. WiFi was useless in the room.
Yöpyi 1 yön elokuussa 2019
VW vastasi 13.8.2019
Thank you for your review. Your feedback is important to us and we would like you to know that we have instigated action regarding the Wifi Service and have arranged for a technician to come and investigate further so that we can improve this service for all of our guests. We do hope you will come and visit us again.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent check in, as we were coming from a distance.
Yöpyi 2 yötä elokuussa 2019
VW vastasi 10.8.2019
Thank you for your review. We are happy you enjoyed your stay with us.