Dear CorindaThank you for taking our survey your feedback is very important to us. I am very sorry your stay was not a good experience. My staff and I both tried our best to upgrade you when we first heard about the floor. I understand how frustrating it is to move rooms when you have little ones. Again I am very sorry we were not able to meet your satisfaction.

Dear Bruce Thank you for completing our survey, your feedback is very important to us. I do apologize for the inconvenience with the outlets we are in process of an upgrade on all rooms. I did compensate you for your troubles. I do hope to see you and your wife again if ever in our area. I really enjoyed talking with the two of you.

Dear Kris Thank you for doing our survey as we use your feedback to improve in the areas we are not meeting our guests expectations. Please come see us again if in our area.

Dear RhodoraThank you for your review as we use your feedback to improve our mistakes for future guests. I am so sorry for the trouble you went through getting settled in your room, we are going through a lot of changes, new employees and work on our rooms. I do hope you will reconsider and give us another try if you come to Hemet again.

Dear SherryThank you for making the time to complete our survey.I am really happy to hear you enjoyed your stay.Hope to see you again.

Dear FernandoThank you for your review I will share it with my staff.

Dear MayraThank you for doing our survey your feedback is very important to us. I am glad you enjoyed your stay at our Hotel.

Dear Maria Thank you for completing the survey we use your feedback to improve where our guests are seeing we need improvement. You are so right we are in the best area within walking distance to everything.

Dear Joshua Thank you for taking our survey your feedback is very important to us. I am sorry to see you did not enjoy your stay with us, if you would like to discuss what was wrong with your stay please contact me at the hotel.

Dear JesseI do thank you for your review your feedback is very important to us. Yes we are in a great location and everything you could need is in walking distance.

Dear JuanThank you for taking our survey your feedback is very important to us. I am sorry to hear that you had some issues with your stay. Did you inform the front desk that you were having these issues. Cable is not a problem here the source or input could've been wrong and a simple fix. I do hope you will give us another try if in our area.

Dear Elroy Thank you for completing the survey as we use your feedback to improve our customer service and in the areas our guests see we need to improve in.

Dear Guest Thank you for taking our survey your feedback is very important to us. I am so sorry to hear that you didn't get a good nights rest. If you are in our area again try the 3rd floor, the beds are so comfortable, guests love them.

Dear KarlaI do appreciate your feedback on our survey, it sure helps me to fine the areas we need to improve in. I do hope you will give us another try if you come back to Hemet. Make sure to let us know you want a room away from elevator.

Dear GuestThank you so much for taking the time to do our survey. I will definitely share the compliment with my staff.Thank you again hope to see you again soon.

Dear HenryThank you for the great review we do appreciate it. I will be sure to share this with my staff.

Dear AileenThank you for taking our survey as your feedback helps us to improve ourselves. I am sorry to hear you didn't have a good experience with us. I do hope you will give us another chance if ever in our area again.

Dear Jason Thank you for completing our survey and for the compliments. They are very much appreciated. We hope to see you soon!

Dear AliciaThank you for taking our survey your feedback is very important to us. I am sorry to hear your stay was not a pleasant one. We are in the process of updating our rooms and some have not been completed. Please if in our area again give us another try so we can make sure your stay is a better experience.

Dear SoniaThank you so much for taking the time to answer our survey, your feedback is very important to us. I will be sure to share this with the staff. Happy Holidays to you and your family.

Dear Alan Thank you so much for taking the time to do our survey, we appreciate your feedback. I do apologize for the inconvenience of the door not working properly. We are going through each room and fixing this issue, I am sure that was quite frustrating.

Dear JustineThank you so much for taking our survey your feedback is very important to us. We are currently working on updating our rooms but having 66 rooms it is taking a little more time then we hoped for. I do hope you will come see us again soon.

Dear RhondaThank you for taking the time to do our survey your feedback is very important to us. I agree our breakfast area can get a bit crowded we are working on a new solution. Thank you again for staying with us.

Dear TheressahThank you for doing our survey. I am so glad you enjoyed your stay and I want to say our staff enjoyed the whole group of you that stayed with us, very nice people.

Dear Rosa Thank you for taking our survey, as I take guest feedback and use it to make improvements for future guests so they don't have the same problem. I am so sorry to hear that your stay was not a pleasant experience. I a sure you this is not something that we are known for, we take pride in keeping hotel clean. If you need to discuss this further feel free to call hotel and ask for Vicki.