Wonderful hotel and excellent customer service. We stayed five nights. Excellent hotel restaurants, bars, and room service. Walkable area also with major tram line. In a very nice residential neighborhood. There are plenty of dining options, shopping, and supermarket in the neighborhood. The hotel has its own boat dock and offers private boat tour which was amazing. Extremely caring staff who go out of their way to assist you with anything you need. Special thanks to Louis and Dominique at the front desk and Charlie in the morning breakfast restaurant.