Ulkopuoli

Arvostelut: SAii Laguna Phuket

5 out of 5
SAii Laguna Phuket
Laguna Phuket, 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 669 kautta 1004 arvostelua" "
Arvosana 8 - Hyvä. 255 kautta 1004 arvostelua" "
Arvosana 6 - OK. 51 kautta 1004 arvostelua" "
Arvosana 4 - Huono. 18 kautta 1004 arvostelua" "
Arvosana 2 - Hirveä. 11 kautta 1004 arvostelua" "

9,2/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ihan kiva perushotelli
Alueen tasoon ihan hyvä hotelli. Mutta ei vastaa lähellekään esim. JW Marriott Khao Lak Resort & Spa:ta, jossa olimme edellisellä kerralla. Aamupala melko suppea 5 tähden paikaksi.
Yöpyi 5 yötä joulukuussa 2019
Leah Matters vastasi 6.1.2020
Thank you very much for your time in writing and providing valuable feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. It was a pleasure to be your host. We do hope that we will be able to welcome you again in the near future. Kindest Regards Leah Matters

10/10 Loistava

Helena

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice hotel!
Great hotel in Phuket. The Outrigger is a supernice hotel in the laguna area of Phuket Island. It is very nicely build and decorated, in a more "traditional thai" style, which looks absolutely stunning. The staff are amazing and will go the extra mile for you. Everything is so nice, clean and comfortable. The pool area is very nice, they have lots of fun activities (yoga, pilates, aqua aerobics etc etc). A simple but huge plus is also that they provide ice cold drinking water by the pool free of charge. :) I recommend this hotel!
Leah Matters vastasi 13.4.2018
Helena, thank you for taking the time to write and provide valuable regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We are pleased that you enjoyed the design, architecture and ambiance of the resort. Our activities program is varied and includes a range of activities including yoga, Muay Thai boxing, yoga, pilates, morning runs and much, much more. Why not stay active during your next holiday! Your kind recommendation is welcomed and appreciated. We look forward to welcoming you once again in the near future. Kindest Regards Leah Matters

8/10 Hyvä

Mirja, Kouvola

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä hotelli rannalla
Hyvä ja siisti hotelli rannalla. Palvelu oli hyvää ja paikka loistava. Paljon lapsiperheitä ja Venäläisiä. Huoneet riittävän kokoisia.
Yöpyi 9 yötä maaliskuussa 2018
Leah Matters vastasi 31.3.2018
Thank you for choosing to spend your vacation with us at Outrigger Laguna Phuket Beach Resort. We are delighted that your family holiday was one of great happiness and memories. We are pleased that the layout of the resort and your room along with the facilities met with your expectations. The team and I hope that next time you are travelling to Thailand, you choose to return to our piece of paradise. Kindest Regards Leah Matters

8/10 Hyvä

Matti , Jyväskylä

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Oceanfront-huone terassilla on erinomainen
Siisti hotelli, erittäin hyvä pohjaratkaisu kaksilapsiselle perheelle. Runsaasti venäläisiä.
Yöpyi 4 yötä helmikuussa 2018
Leah Matters vastasi 7.3.2018
Thank you Matti for your time in writing and providing valuable feedback regarding your recent stay. It certainly was delightful to read you and your family enjoyed your stay. We hope to welcome you once again to Outrigger Laguna Phuket Beach Resort. Kindest Regards Leah Matters

10/10 Loistava

Sami

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Active holiday!
Hieno paikka! Hintataso hotellilla hieman kallis, mutta altaat hyvät ja muita aktiviteetteja hyvin.
Yöpyi 4 yötä tammikuussa 2018
Leah Matters vastasi 10.2.2018
Sami, thank you for taking the time to write and provide valuable feedback regarding Outrigger Laguna Phuket Beach Resort. We are delighted to read that your stay was worthy of 5 stars and we hope that we will welcome you again soon. Kindest Regards Leah Matters

10/10 Loistava

Virve

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2018
Leah Matters vastasi 9.2.2018
Thank you for taking the time to write and review your recent stay with us at Outrigger Laguna Phuket Beach Resort. We hope that we will be able to welcome you again for another 5 star stay! Kindest Regards Leah Matters

10/10 Loistava

Jari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 13 yötä joulukuussa 2017
Leah Matters vastasi 31.12.2017
Thank you Jari for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We are delighted with the five star review and hope to welcome you again in the near future. Kindest Regards Leah Matters

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Suosittelen!
Mukava hotelli rauhallisella isolla rannalla.
Yöpyi 3 yötä marraskuussa 2017
Leah Matters vastasi 25.12.2017
Thank you for taking the time to provide a review and rating of your recent stay with us at Outrigger Laguna Phuket Beach Resort. It was our pleasure to host you at our beautiful destination and we hope to have the opportunity to welcome you again in the near future. Kindest Regards Leah Matters

10/10 Loistava

Rebecca, American Fork

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Beautiful Property and excellent service. We enjoyed our stay & loved that it was right on the beach!
Yöpyi 2 yötä toukokuussa 2024
Irina vastasi 22.5.2024
Dear Rebecca, we are delighted to know that you enjoyed every moment of your stay with us and found our location perfect. Thank you for the review and for highlighting our SAiiLanders as being friendly and professional at all times.We hope to have a chance to welcome you back soon.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Eileen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
SAii Laguna is a wonderful spot to stay in phuket. It has direct beach access, a nice pool, and great dining options.
Yöpyi 4 yötä huhtikuussa 2024
Irina vastasi 25.4.2024
Dear Eileen, happy guests make us happy, so this is fantastic to read. We are so glad that you had a great stay with us at SAii Laguna Phuket. Thank you for highlighting the resort facilities, the quality of the food and the beachfront location.The team and I look forward to welcome you back to SAii Laguna Phuket in the future.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

David, Wirral

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä helmikuussa 2024
Irina vastasi 14.4.2024
Dear David, thank you for choosing SAii Laguna Phuket. We are grateful for your 5-star review. Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Hyvä

NORITERU

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Irina vastasi 7.4.2024
Dear Noriteru, thank you very much for sharing your high rating with us and with other travelers.The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

EMI

Yöpyi 3 yötä maaliskuussa 2024
Irina vastasi 17.4.2024
Dear Emi, seeing that you had a 5-Star experience is the best thing we could hope for. Thank you for taking a moment to rate SAii Laguna Phuket. We look forward to having you as our guest again in the nearest future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Leslie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely resort. Quiet and peaceful.
Yöpyi 3 yötä maaliskuussa 2024
Irina vastasi 24.3.2024
Dear Leslie, thank you very much for staying with us and for leaving us this positive review. We really appreciate the nice comments about our resort and we truly hope to welcoming you again in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

4/10 Huono

Theresa

Yöpyi 7 yötä maaliskuussa 2024
Irina vastasi 18.3.2024
Dear Theresa, a "2 out of 5" review is certainly not taken lightly and when time permits I would welcome you to provide feedback directly to me to provide details as to why our resort did not meet your expectations. SAii for Now,Irina LadnyukGuest Experience Managergem.laguna@saiiresorts.com

10/10 Loistava

Igor

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä helmikuussa 2024
Irina vastasi 27.2.2024
Dear Igor, seeing that you had a 5-Star experience is the best thing we could hope for. Thank you for taking a moment to rate SAii Laguna Phuket. We look forward to having you as our guest again in the nearest future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Cho Kan Kenny

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä helmikuussa 2024
Irina vastasi 27.2.2024
Dear Cho Kan, we are so grateful for your high rating. Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Tabitha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Irina vastasi 27.2.2024
Dear Tabitha, thank you very much for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Markus

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Einfach alles hervorragend. Der Service ist sehr sehr gut und gleichzeitig unaufdringlich. Das Frühstück umfangreich und perfekt. Das Hotel ist in die Jahre gekommen aber sehr gepflegt. Alles befindet sich auf sehr hohem Niveau. Die Hotelgäste verhalten sich entsprechend diesem hohen Standard. Fazit: Traumurlaub
Yöpyi 7 yötä helmikuussa 2024
Irina vastasi 21.2.2024
Dear Markus, it is a real pleasure to hear that you enjoyed your experience at our resort. Thank you for your very kind words about the breakfast buffet and service that you received from our SAiiLanders.We thank you for choosing to spend your vacation with us at SAii Laguna Phuket and do hope we will have the opportunity of welcome you back in the future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Nicolas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely stay
Incredible resort, both for the installations and the people.
Yöpyi 2 yötä helmikuussa 2024
Irina vastasi 21.2.2024
Dear Nicolas, thank you for choosing to spend your Phuket vacation with us at SAii Laguna Phuket and for taking the time to post this wonderful review. It is heartwarming to learn that you had a nice and relaxing stay. Thank you for highlighting the atmosphere of resort and the hospitality of our talents. Thank you once again for those warm comments, all of us are incredibly happy and encouraged.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Shinji, Minatoku

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Irina vastasi 14.2.2024
Dear Shinji, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. We are delighted to read that your stay was worthy of five stars. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Nina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Irina vastasi 7.2.2024
Dear Nina, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lugar Maravilhoso
Estádia incrível! Hotel pe na areia, serviço impecável.
Yöpyi 2 yötä tammikuussa 2024
Irina vastasi 31.1.2024
The team and I sincerely thank you for your time in reviewing your recent stay. We are delighted to read that your entire experience was amazing and you fell in love with our piece of paradise here in Phuket. Thank you also for praising all SAiiLanders for the genuine service. We hope to have a pleasure to welcome you back to SAii Laguna Phuket in the near future. SAii For Now, Irina LadnyukGuest Experience Manager

10/10 Loistava

Manuel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Irina vastasi 31.1.2024
Dear Manuel, We are very grateful for your "10 out of 10". Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Hyvä

David

Yöpyi 2 yötä tammikuussa 2024
Irina vastasi 21.3.2024
Dear David, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 Loistava

Cheryl

Yöpyi 3 yötä tammikuussa 2024
Irina vastasi 21.3.2024
Dear Cheryl, we are so grateful for your "5 out of 5". The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

8/10 Hyvä

Yoshiyuki

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Not so new, but location is good.
Yöpyi 3 yötä joulukuussa 2023
Irina vastasi 21.1.2024
Dear Yoshiyuki, thank you very much for your kind review. We are delighted to inform you that our hotel has recently undergone extensive renovation of all rooms in Lagoon wing to provide a fresh and modern experience for all of our guests. And this year we are planning to renovate all rooms in the Beach Wing.Thank you for choosing to stay with us and we hope to have a pleasure to welcome you back to our beachfront paradise in the near future. SAii For Now, Irina LadnyukGuest Experience Manager

8/10 Hyvä

YEONGCHEOL

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Irina vastasi 16.1.2024
Dear Yeongcheol, thanks for sharing your high rating here on this forum.We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

6/10 OK

ANTOINE A Abi

Hyvää: Huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Irina vastasi 14.1.2024
Dear Antoine, many thanks for choosing to stay with us at SAii Laguna Phuket. We greatly appreciate your rating and hope to welcome you again in the future.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Rui

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
とても静かでのんびりホテルステイするにはいいところ。スタッフの方も感じ良く、部屋も清潔で、レストランでの食事もおいしかった。だけどパトン地区から離れており、私達は毎日タクシーでパトン方面へ出かけたので交通費はそれなりにかかった。ホテルから歩いて近くのレストランへ、という感じではないのであくまでもホテルステイを楽しむ人向けかなという感じ。
Yöpyi 4 yötä joulukuussa 2023
Irina vastasi 14.1.2024
Dear Rui, thank you for your time in writing and providing valuable feedback regarding your recent stay with us in our piece of paradise. We are delighted to read that you enjoyed your stay and would like to thank you for recognising our SAiiLanders who provide genuine and friendly service. Thank you again for your kind comments and we look forward to welcome you back to our beautiful destination here in Phuket.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

HIROMI

Yöpyi 6 yötä tammikuussa 2024
Irina vastasi 28.1.2024
Dear Hiromi, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

6/10 OK

Atsuyuki

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Irina vastasi 14.1.2024
Dear Atsuyuki, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. Hope to welcome you again.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

LAURA

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our 3rd stay at Laguna did not disappoint. The club facilities were excellent
Yöpyi 5 yötä joulukuussa 2023
Irina vastasi 29.12.2023
Dear Laura, many thanks for choosing to return to our resort for a third time. I was delighted to read that you had an enjoyable stay and would like to thank you for highlighting the resort facilities including the benefits and service you received as part of our club room package.I do hope we will have the pleasure of welcoming you back to our resort again in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

8/10 Hyvä

Douglas

Yöpyi 6 yötä joulukuussa 2023
Irina vastasi 26.12.2023
Dear Douglas, all of us truly appreciate your high rating. Thank you for taking a moment to rate SAii Laguna Phuket.The team and I look forward to welcoming you back to our beautiful resort in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Irina vastasi 17.12.2023
Dear David, thank you very much for the highest rating, but mostly for visiting us despite so many options in Phuket.We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Hyvä

Gesa Kristina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Ein etwas in die Jahre gekommenes Hotel (hier und da könnte man mal ein paar Reparaturen in den Zimmern und im ganzen Areal vornehmen) mit direktem Zugang zum Strand - definitives Plus. Das Frühstück ist wirklich exzellent und das Angebot in der Poolbar ist auch wirklich gut. Wir haben selten so freundliche und hilfsbereite Mitarbeiter in allen Bereichen getroffen. Dies ist definitiv hervorzuheben. Die Umgebung bezüglich Shopping etc. ist ein bisschen dürftig, aber in Ordnung. Alles weitere muss per Taxi, Tuktuk etc erreicht werden., Leider ist das Hotel überfüllt mit Russen, die wirklich laut und teilweise rücksichtslos agiert haben. Dessen sollte man sich bewusst sein, wenn man das Hotel bucht.
Yöpyi 8 yötä joulukuussa 2023
Irina vastasi 17.12.2023
Dear Gesa Kristina, thank you very much for choosing to stay with us at SAii Laguna Phuket and for taking the time to provide your positive review. We are happy to share that our rooms and suites in the Lagoon wing have been fully renovated and next year we are planning to renovate all room in Beach wing. Thank you also for you kind comments about our SAiiSational breakfast buffet, beachfront location and friendly service. Thank you one more time for your kind feedback and we do hope we will have the opportunity to welcome you back to our tropical paradise in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

6/10 OK

Dany, Singapore

Yöpyi 3 yötä joulukuussa 2023
Irina vastasi 11.12.2023
Dear Dany, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. SAii for Now,Irina LadnyukGuest Experience Manager

6/10 OK

JIN HEE

Matkusti perheen kanssa
Hyvää: Siisteys
사이라구나 아이들과 함께 하기 좋아요 워터슬라이드도 재밌고 바로 앞에는 비치라 산책하기에도 좋고 물놀이 하기도 좋아요 클럽 라운지도 이용해서 간식대용으로 잘 먹었습니다 다만 일박에 너무 비싸서 문제 룸에 가운도 없더라구요 체중계도 없고 무슨 이게 5성급인지 좀 실망이었어요
Yöpyi 3 yötä marraskuussa 2023
Irina vastasi 5.12.2023
Dear Jin Hee, thank you very much for choosing SAii Laguna Phuket and for taking the time to share your feedback. I was delighted to read that your kids had fun in the pool and on our water slide and would also like to thank you for highlighting the club experience. We do hope we will have the pleasure of welcoming you back to or resort in the future.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

Junyoung

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Irina vastasi 6.12.2023
Dear Junyoung, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 Loistava

rebecca

Yöpyi 2 yötä marraskuussa 2023
Irina vastasi 11.12.2023
Dear Rebecca, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä marraskuussa 2023
Irina vastasi 19.11.2023
Dear Robert, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for Now, Irina LadnyukGuest Experience Manager

8/10 Hyvä

HAYAN

Yöpyi 3 yötä marraskuussa 2023
Irina vastasi 10.12.2023
Dear Hayan, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for Now, Irina LadnyukGuest Experience Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pool and beach are great! Water slide is an extra bonus
Yöpyi 1 yön marraskuussa 2023
Miki Shashan Zhang vastasi 17.11.2023
Dear Mr. Shawn,Thank you for sharing your experience at SAii Laguna Phuket. It is always a pleasure to read such kind words. We love to know that you enjoyed our swimming pool, water slide and the beach, and look forward to see you again soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 Loistava

Xinzhi

Yöpyi 3 yötä marraskuussa 2023
Irina vastasi 8.11.2023
Dear Xinzhi, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 Loistava

Stuart

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic Resort, definitely will be coming back.
Yöpyi 6 yötä lokakuussa 2023
Irina vastasi 5.11.2023
Dear Stuart, thank you for choosing SAii Laguna Phuket and thank you one more time for the amazing feedback. We were delighted to read that you had a great stay and enjoyed the ambiance of the resort. It was great to read also that you would definitely return to stay with us again, and we look forward to welcoming you back when you do.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

HyoJoong

Yöpyi 3 yötä lokakuussa 2023
Irina vastasi 5.11.2023
Dear HyoJoong, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. We are delighted to see that your stay was worth 10 out of 10. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Hyvä

Ramon

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
I have previously stayed here 4 years ago. Apart from the name it hasn’t changed at all. The property is looking and feeling very old and I hear it will soon be refurbished. It really needs it! The resort is very busy and with that comes noise (guests returning to rooms very late at night, talking loudly, doors banging loudly. Staff were excellent, especially Khun Rum who helped us check in and book transport.
Yöpyi 2 yötä lokakuussa 2023
Irina vastasi 30.10.2023
Dear Ramon, thank you for your return, this itself is the most rewarding compliment we can ever receive. We are delighted to read that our team members, especially Khun Rum, were attentive, helpful, pleasant and earnest in delivering and ensuring your needs were met. Your feedback regarding the condition of our resort is sincerely appreciated. We are happy to share that the hotel is undergoing renovation of rooms and suites in the Lagoon wing with infrastructure changes to match a modern look and feel and next year we are planning to renovate all room in Beach wing.Thank you very much for our kind feedback and we do hope we will have the opportunity to welcome you back to our resort in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

10/10 Loistava

SIHYOUNG

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Irina vastasi 22.10.2023
Dear Sihyoung, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We are delighted to see that your stay was worth 10 out of 10. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

4/10 Huono

Myungki

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Too many mosquitos in the room. After checking-in at late night, we killed 15 mosquitos in our room. And bacon served in breakfast is too rough, so even not bitable. Otherwise, very environment friendly conditions and several local restaurants accessible through the Bangtao beach is totally admirable.
Yöpyi 3 yötä lokakuussa 2023
Irina vastasi 18.10.2023
Dear Myungki, we are very sorry that you were disturbed by the mosquitoes and saddened to read that this left such a negative overall experience. We do work very hard to keep the mosquito issue under control here at the resort but unfortunately, given our natural setting with tropical landscaping, are unable to eliminate entirely. Please accept our heartfelt apologies for the inconvenience and disappointment you experienced. I have passed your feedback regarding the bacon to our food and beverage team who will certainly take it on board. On a positive note, we very much appreciate the kind comments that you made about our convenient location with many restaurant options at our doorsteps.Thank you very much for sharing your feedback and we do hope we will have the pleasure of welcoming you back to or resort in the future.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Loistava

TATSUO

Yöpyi 2 yötä lokakuussa 2023
Miki Shashan Zhang vastasi 17.10.2023
Dear Tatsuo san,Thank you very much for choosing to stay at SAii Laguna Phuket. It is delightful to see the 10 out of 10 score, which shows that you have a pleasant holiday at our resort. We are happy to know that all the aspects of your stay hit the mark and take pride in offering you the memorable experience. Once again, thank you, we hope to see you again very soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager