Dear Anonymous, Thank you for your feedback, and thank you for bringing your concerns to our attention regarding the size of our rooms. Our rooms range from 19-32 square meters. We take pride in providing well-appointed and thoughtfully designed rooms that make the most of the available space, to ensure that our guests have a comfortable and enjoyable stay, regardless of the room size.We understand that individual preferences can vary, and we regret if the size of the room did not meet your personal expectations. We encourage you to reach out to our front desk team during your next visit, as they will be more than happy to assist you in selecting a room that better suits your preferences and needs.We hope we get to welcome you once again.Best RegardsVanessaFront Office Supervisor

Dear Niko,Thank you for your review, we appriciate your comments and for taking the time to give us feedback.We understand that a strong chemical odor can be unpleasant and disruptive to your comfort. The situation you described with the carpet being changed or undergoing major cleaning likely resulted in the odor. While we strive to ensure that all our rooms are in optimal condition before assigning them to guests, it seems that there was a misstep in this instance.We apologize for not catching the issue beforehand and for not providing you with a room that met our usual standards of cleanliness and freshness. We appreciate your understanding in accepting the alternative room offered to you once you reported the issue to the front desk.We hope to have the opportunity to welcome you back in the future!

Thank you for your feedback.

Thank you for your feedback!

Thank you for your nice review!

Thank you for the fine feedback! We hope to welcome you again!

tak for den fine anmeldelse!

Thank you for your feedback.

Dear Minna, Thank you very much for your feedback! We are very happy to hear that you enjoyed your stay here at our hotel. We hope to welcome you again!

Thank you for your nice review! We are glad you enjoyed your stay with us.

Mange tak for din anmeldelse. Vi håber at I nød jeres ophold hos os og vil besøge os igen i fremtiden.

Dear Audrey,Thank you for your feedback, and thank you for bringing your concerns to our attention regarding the size of our rooms. Our rooms range from 19-32 square meters. We take pride in providing well-appointed and thoughtfully designed rooms that make the most of the available space, to ensure that our guests have a comfortable and enjoyable stay, regardless of the room size.We understand that individual preferences can vary, and we regret if the size of the room did not meet your personal expectations. We encourage you to reach out to our front desk team during your next visit, as they will be more than happy to assist you in selecting a room that better suits your preferences and needs.If you are staying with us for more than one night cleaning is on demand. This means that we will no longer automatically clean your room. If you want cleaning in your room, we will, of course, accommodate your request. You just have to inform our staff in the reception before 10PM the night before. By providing guests with the option to request cleaning, we can avoid unnecessary resource consumption and reduce our overall environmental impact. We apologise for any confusion or miscommunication regarding our on-demand cleaning policy during your check-in. Best RegardsVanessaGuest Relations Supervisor