Dear Kari, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Valued Guest, Thank you for your satisfactory rating and it is a pleasure to know that you were satisfied with the overall experience of your stay at the hotel. We look forward to welcoming you again at Novotel World Trade Centre in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

Dear Valued Guest, Thank you for taking the time to inform us about your experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback has been reviewed and has been checked with the concerned Managers, however, we would appreciate receiving further details concerning your comments that will allows us to review the matter. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We are looking forward to hear from you to be able for us to take further step towards our goal to serve our guests better. Sincerely, Frederic Gitzner Cluster General Manager

Dear Olli-Pekka, Thank you very much for your kind rating and we are pleased to learn that you enjoyed your stay with us. We look forward to welcoming you back again in the near future. Best Regards, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central Dubai

Dear Jukka, We very much appreciate your comments about certain areas and services provided by the hotel and we are glad to note that you had a comfortable stay with us. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and we have taken note of your comments concerning your breakfast experience. Rest assured the department head has been informed to ensure measures will be taken to address your concerns to further improve our guests' experience. Thank you again for sharing your experience and we look forward to welcoming you again at Novotel World Trade Centre in the near future. Sincerely, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central Dubai

Dear Valued Guest, Thank you for your review and we are delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of the areas requiring their attention. We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive feedback from satisfied clients is our greatest reward, thank you once again! We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Dear Charles, thank you for taking the time to share your constructive rating following your stay with us. We look forward to welcoming you again in the near future. Best regards, Dynne Binua - Director of Rooms.

Dear Valued Guest,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you plan to return in the future. Providing a pleasant experience for our guests is our top priority, and we're delighted that we could meet your expectations.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay. Best regards, Dynne Binua - Director of Rooms,

Dear Arvind Kumar, thank you for taking the time to share your constructive rating following your stay with us. We look forward to welcoming you again in the near future. Best regards, Dynne Binua - Director of Rooms.

Dear Valued Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed our excellent facilities, comfortable amenities, and helpful team during your stay. Providing a memorable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We're also glad to hear that you enjoyed our breakfast offerings and found our location convenient for exploring points of interest nearby. Your recommendation means a lot to us, and we can't wait to welcome you back for another enjoyable stay in the future! Best regards, Dynne Binua - Director of Rooms

Dear Anil,Thank you for sharing your positive feedback about our hotel's convenient location. We're delighted to hear that you found our location to be convenient and easily accessible, allowing you to explore the area with ease.We strive to provide our guests with a comfortable and convenient stay, and we're pleased to know that our location contributed to your overall satisfaction. Thank you once again for choosing to stay with us, and for taking the time to provide your feedback. We hope to have the opportunity to welcome you back at Novotel World Trade Centre in the future and provide you with an even better experience.

Dear Lillian,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our beds to be comfortable, contributing to a convenient and restful stay.At Novotel World Trade Centre, we prioritize our guests' comfort, and we're glad to know that you had a comfortable night's sleep during your time with us.Thank you once again for staying with us and we hope to have the opportunity to welcome you back for another comfortable stay in the future.

Dear Jithin,Thank you very much for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you had an overall good experience at Novotel World Trade Centre.We are grateful for the opportunity to have hosted you. It was our pleasure to have you as our guest, and we hope to have the chance to welcome you back in the future.Best regards,Dynne BinuaDirector of Rooms

Dear Valued GuestThank you very much for your recent stay at Novotel World Trade Centre and for taking the time to share your feedback with us.We're delighted to hear that you enjoyed the ambience of our hotel and found our prices affordable. Providing a welcoming atmosphere and great value for our guests is always our top priority.Thank you once again for choosing to stay at Novotel World Trade Centre We look forward to welcoming you back in the future for another wonderful stay. Best Regards, Dynne Binua Director of Rooms

Dear Renata,Thank you for your outstanding rating! We are thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future.Best regards,Dynne BinuaDirector of Rooms

Dear Catherine,Thank you for choosing Novotel World Trade Centre Dubai for your recent stay and for taking the time to share your feedback with us. We appreciate your kind words regarding our convenient location, good food, and spacious luxury rooms. We apologize for any inconvenience caused by the size of the bathroom and the housekeeping issues you experienced. Your feedback regarding the provision of amenities and the cleanliness of the bathroom after cleaning has been duly noted. We understand your concerns about transportation to the airport and the availability of local taxis. We appreciate your feedback and will take it into consideration. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Best regards,Dynne BinuaDirector of Rooms

Dear Valued Guest,Thank you so much for your fantastic 10/10 review! We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a memorable experience for our guests is our top priority, and we're delighted to know that we met your expectations.Thank you again for your glowing review and for choosing to stay with us. We look forward to welcoming you back for another exceptional stay in the future!Best regards,Dynne BinuaDirector of Rooms

Dear Valued Guest,We have acknowledged your low rating and are eager to better understand your experience to address any concerns you may have. Kindly share additional details with us via email at H5261-FO@accor.com. Your insights are highly valuable as we work to improve our services and ensure a more positive experience for you in the future. Thank you for your cooperation.Best regards,Dynne BinuaDirector of Rooms

Dear Robert,We're thrilled to hear that you found our hotel to be a convenient starting point for tours, especially with its proximity to the Metro station. Accessibility to transportation hubs is essential for our guests, and we're delighted that it contributed positively to your experience. Thank you for choosing us as your base for exploration, and we hope you had a fantastic time discovering the area. Best regards,

Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay.I'm sincerely sorry to hear about your experience with the staff during your stay. Providing courteous and helpful service is a top priority for us, and I regret that you felt the staff was not polite and unhelpful when seeking assistance with locations to visit.Your feedback is valuable, and I assure you that we will address this matter promptly. We will be providing additional training to our staff to ensure that they are well-equipped to assist guests with information and directions, fostering a more positive and welcoming atmosphere. Thank you for choosing to stay at Novotel World Trade Centre, and we hope to have the opportunity to welcome you back for a more serene experience. Best regards, Dynne Binua Director of Room

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay.I'm sorry to hear about your dissatisfaction with the bedding and service during your stay. Providing a comfortable and enjoyable experience for our guests is of the utmost importance to us, and I apologize that we fell short of your expectations.Thank you for choosing to stay at Novotel World Trade Centre, and we hope to have the opportunity to welcome you back for a more serene experience. Best regards, Dynne Binua Director of Room

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay.I'm sincerely sorry to hear about the shortcomings you experienced during your stay, particularly with the cleanliness of the room, the quality of breakfast, and the service at the coffee station. Your feedback is important, and I want to assure you that we take these concerns seriously.Regarding the dirty carpet, we will be conducting a thorough inspection of our cleaning procedures to identify areas for improvement. Additionally, your comments about the breakfast options, especially the quality and availability of certain items, will be shared with our culinary team for review and enhancement.We understand the importance of a high-quality breakfast experience, and we appreciate your suggestions for improvement. Your feedback will guide us in making necessary adjustments to ensure a more enjoyable stay for our guests.Thank you for choosing to stay at Novotel World Trade Centre, and we hope to have the opportunity to welcome you back for a more serene experience. Best regards, Dynne Binua Director of Room

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

Dear Gregory, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Ali, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Yeoeun, We very much appreciate your constructive comments following your overall experience. Please accept our sincerest apologies for any inconvenience we may have caused you and rest assured your feedback has been shared with the respective teams in our efforts to better improve our overall services. We hope your experience will not deter you from staying with us again in the near future. Sincerely, Maggie - Jing Ma Cluster Hotel Manager

Dear Onur, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Mohammed, We very much appreciate your constructive comments following your overall experience. Please accept our sincerest apologies for any inconvenience we may have caused you and rest assured your feedback has been shared with the respective teams in our efforts to better improve our overall services. We hope your experience will not deter you from staying with us again in the near future. Sincerely, Maggie - Jing Ma Cluster Hotel Manager

Dear Russell, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Valued Guest, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Valued Guest, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Jan Peter, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Rachele Andrea, Thank you for taking the time to share your constructive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Maggie - Jing Ma Cluster Hotel Manager

Dear Alexander, We very much appreciate your constructive comments following your overall experience. Please accept our sincerest apologies for any inconvenience we may have caused you and rest assured your feedback has been shared with the respective teams in our efforts to better improve our overall services. We hope your experience will not deter you from staying with us again in the near future. Sincerely, Maggie - Jing Ma Cluster Hotel Manager

Dear Ye reum , Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Hetuk, Thank you for taking the time to share your constructive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear HANUMAN SATISH KUMAR , Thank you for taking the time to share your feedback following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Fatema, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Dear Fayyaz, Thank you for taking the time to share your feedback following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager