Thank you very much for the reply and your feedback. We have noted your points regarding the breakfast and will be sure to improve our Lapland elements. We hope that you will visit us again soon.

Thank you very much for the feedback. We hope to welcome you back to again soon. Lots of Love from Lapland. Michelle Creus Guest Service Manager - Arctic Treehouse Hotel

Dear Adriana,Thank you for your kind words. We're proud to hear that you enjoyed your stay with us and that both our team and surroundings have contributed to a positive experience. We look forward to welcoming you back in the future!

Dear Gerhard,Thank you for your honest and constructive feedback, and we're sorry if you found our performance lacking in some aspects of your stay. Your insights will be crucial to the improvement of our service and we will definitely reassess the points you raised to ensure the quality standards we aim for are met. Thank you for choosing to stay with us and we wish you a wonderful summer ahead!

Dear Lilia,Thank you for the five-star review. This gives us all the more incentive to keep performing at our best and delivering an impeccable service to our guests.Warm regards and we hope we'll meet again!

Dear Chami,Thank you for sharing the positives and negatives of the time you spent with us, and we are sorry to hear this wasn't an all-around outstanding experience. Our staff always strives to deliver a great service and if you found this lacking, we would like to warmly invite you back to allow us to deliver an even greater stay.

Dear Babaji,Our Team has been trained to the highest standards to deliver an excellent customer services and it only fills us with pride when this is acknowledged by our guests.We hope to treat you again soon to the warmth of our Nordic hospitality!

Dear Sebastian,Thank you for taking the time of reviewing our stay and we're delighted our Rakas Restaurant exceeded your expectations. We always take constructive feedback into consideration and we'll make sure to improve our air conditioning system to ensure the most relaxing time with us.Until the next visit, have a wonderful rest of the year!

Dear David,Thank you for your visit and for leaving us a full mark. We hope you will carry fond memories of snowy Lapland always with you!Warm regards,

Dear Bader,A picture is worth a thousand words and thank you for sharing this beautiful capture. Blue sky and white snow: no better representation of stunning Lapland always worth a visit!Warm regards,

Dear Leslie,Thank you for such a praising feedback and there's nothing more wonderful than to hear that your stay was worth the hype. Our Hotel has been designed to convey the warmth of a cosy nest as well as the practicality of the finest Finnish design, and it is with dedication that we try to translate this in every nook and cranny of our premises.Warm regards,

Dear Kai On,Going the extra mile for our guests is something we strive to turn into standard practice, and we thank you for acknowledging our efforts. Whether prior your arrival or during your stay, our Team always has your enjoyment as the primary goal.Warm regards,

Dear Dennis,Thank you for your review and special stays are always for special guests, which we are lucky to have many every year. Lapland and Rovaniemi are indeed a stunning destination which has a lot to offer to its visitors.Warm regards,

Dear Guest,We appreciate you taking the time to review your stay with us and rest assured your points will be carefully taken into consideration to further enhance our performance. The compact size of our Suites has sustainability in mind and they strive to minimise the impact our hotel has its centrepiece which is the Arctic nature. If your expectations were not met on this occasion, we would love to be able to pleasantly surprise you and prove to you our commitment to great customer service, if you'll ever pay us a visit again.Warm regards,

Dear LesleyThank you very much for the kind review.We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again very soon. Lots of Love from Lapland

Dear FelipeThank you very much for sharing your thoughts with us.Your feedback is valuable to us. Have a blessed 2024!Kind Regards

Dear Mr. Abdullah,Thank you for including us in your vacation plans and for sharing these wonderful photos! Lovely to hear you've enjoyed our Scandinavian inspired rooms containing a glass window from floor to ceiling, giving a vibe of being one with the arctic nature. We look forward to your next visit to Lapland.

Dear Ms Kay,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel! We are thrilled to hear that you had such a wonderful experience with us.We're delighted that you found the accommodations comfortable and the amenities to your liking. Lapland is a magical destination, and we're thrilled that you were able to immerse yourself in the unique atmosphere. Kind Regards

Dear Ms Gabriella,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel in Lapland! We are thrilled to hear that you had such a wonderful experience with us.Kind Regards

Dear Jorge,Your praise could not more welcome and we would like to extend you our sincerest thanks. As a tenderly grown family-owned business, it's wonderful to hear you found our greatness living up to international standards, and our doors will always remain open for another visit.

Dear Manuel,Many thanks for paying us a visit during the magical autumn season, when Lappish nature is at its best with picturesque colours and landscapes. If you'll have the chance of paying us a visit again, our winter fairy tale will be here waiting for you.

Dear Daniel,A perfect score is always our goal and we are delighted we were able to deliver an unforgettable experience during your stay. Until next time!

Dear Jeffrey,The kindness of your words is testament to the dedication of our Team that always aim at delivering an exclusive service to all our guests. We're extremely grateful for your heartfelt feedback and we hope our paths will cross again some time.

Dear PaulThank you very much for your feedback.We hope to welcome you back in the future very soon.

Thank you for the visit!We hope to welcome you back again in the future.

Dear LoyberThank you for the fantastic feedback. We are so happy to hear that you enjoyed your time with us. Please come back again very soon!Lots of Love from Lapland

Thank you very much for the kind review. We hope to welcome you back again soon!

Dear Hariet Thank you very much for the kind words. We are so happy to hear that you find our design comfortable able and unique. We are proud to have some of the best hospitality experts from all over the word working for us and it is such a compliment to hear that you find our staff welcoming. Thank you!

Sincerely thank you for the wonderful feedback and compliments. We are extremely glad to hear that you enjoyed your stay with us. We hope to welcome you back in the future.

Thank you for the feedback.