4/10 Huono
Alec
Matkusti kumppanin kanssa
27.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
This property was a real disappointment. We had the last 4 nights of our honeymoon booked at Beloved and we wish we had just stayed next door at Excellence for the whole time. The entire stay was strange. We arrived and had the most incredible couples massage and then got to our beautiful room with minimal air conditioning. We had to call 5 times and have multiple people come out over two days to try and fix the AC that was unfixable at the time. The situation was handled beautifully and professionally and we were upgraded to a different room for the next two nights. That room was unbelievable but unfortunately that night the restaurant also had no AC. The following night we walked down to dinner at the beach where we waited over an hour to get mediocre food and the entire time we felt like the food was not as good as next door at Excellence. The next day we had to move rooms again and that room was also warm. If you’re booking a two story Casita, just know that the AC doesn’t work that well. It’s probably the way they are designed but it was too hot for us. The last night we were there, they rolled out the red carpet for us and had the Chef cook us our own meal at one of the restaurants and that meal wasn’t as good as any of the meals we had next door. It felt like a mix of being forgotten about into over compensating for our poor stay. Overall we won’t be going back.
Alec
Yöpyi 4 yötä toukokuussa 2024