Hotellit 5 tähteä kohteessa Montecito, Santa Barbara

”Check-in is at 4 p.m., but there were tons of people waiting when we arrived and we did not receive our room until 6:15 p.m. We had our dog with us so this limited our ability to use the pools while we waited for our room, and we weren't able to get ready before our dinner that night. It ruined our evening. When we got to the room there was an orange liquid leaking from the ceiling into the bathtub and there was a hair on the tub. The tissue box was empty save the one tissue sticking out from...

”I could not sleep all night lots of noise dont know what caused it on top of that staff was so bad bell man took my clothes and when it was time to put things in the car they put my bags in the car but left my clothes with hanger in the back and never gave to us. we got home nearly 4hrs later far drive and saw that clothes were never given back. Overall horrible experience going and staying here. Would not recommend it. Staff was not on top of it especially forgetting my expensive clothes”

”The breakfast was cold and a bit pricey at $65. It included 2 cups and an egg, but the OJ didn't seem freshly squeezed. Also, I thought it was supposed to be included with my roommate’s order. I would have eaten elsewhere for that price. I emailed the hotel never heard back and disputed the charge with my credit card company.”

”we had an unfortunate experience with insects. property was neautiful as usual and staff was very acomodating.”