2 baaria, cocktailbaari
Tarkista saatavuus

Arvostelut: Best Western Premier Accra Airport Hotel

4 out of 5
Best Western Premier Accra Airport Hotel
17 White Avenue, Accra

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 68 kautta 251 arvostelua" "
Arvosana 8 - Hyvä. 79 kautta 251 arvostelua" "
Arvosana 6 - OK. 58 kautta 251 arvostelua" "
Arvosana 4 - Huono. 22 kautta 251 arvostelua" "
Arvosana 2 - Hirveä. 24 kautta 251 arvostelua" "

7,8/10

Siisteys

7,6/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

LAWRENCE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is nice,location is very convenient to airport and shopping mall. There was this hammering/banging noise literally every morning whiles we were there,as if some repairs where going on and that was very disturbing.
Yöpyi 2 yötä huhtikuussa 2024

4/10 Huono

Arlen

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Service was really poor. I was traveling with a group and it took over an hour to get everyone room keys. Service was slow in the restaurant and they were missing many food items. Bus driver didn't show for airport run in the morning though they did a good job of covering that. I won't use them again, there are better options.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Lois

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024

6/10 OK

willie

I believe hidden cameras were in my room
Yöpyi 2 yötä joulukuussa 2023
Patience vastasi 12.2.2024
Dear there,Thank you for your message. Our guestrooms do not have cameras. Kind regards Patience, DGM

10/10 Loistava

Obiely

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendliness of reception & restaurant staff. Quietness around the property. Will definitely stay during my next business trip in Accra.
Yöpyi 3 yötä tammikuussa 2024
Patience, DGM vastasi 12.2.2024
Dear Obiely,Thank you for staying with us and for your kind feedback. We look forward to welcoming you again soon, Kind Regards,

6/10 OK

Brent Earl

Hyvää: Henkilökunta ja palvelu
Yöpyi 7 yötä joulukuussa 2023
Patience, DGM vastasi 12.2.2024
Dear Brent,Thank you for staying with us and for your feedback.We look forward to welcoming you again soon,

4/10 Huono

American

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Patience, DGM vastasi 12.2.2024
Hello there,Thank you for staying with us and for your feedback.We look forward to welcoming you again soon,

10/10 Loistava

Daniel, Brooklyn

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice and friendly staff
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Gary

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff at front desk, restaurant and house keeping
Yöpyi 1 yön lokakuussa 2023
Patience, DGM vastasi 21.11.2023
thank you so much. see you again soon

4/10 Huono

Blues

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The power went out in my room leaving me with no light or necessary Air Conditioning. I checked out early and couldn't get a refund. Hotel has extremely friendly employees but difficult to overcomecthe maintenance issues
Yöpyi 4 yötä lokakuussa 2023
Patience, DGM vastasi 21.11.2023
thank you so much for the feedback and we apologize for not meeting your expectation.all issues noted and have all been resolved.we look forward to seeing you again soon.\

8/10 Hyvä

Lucy

Yöpyi 1 yön lokakuussa 2023
Patience, DGM vastasi 21.11.2023
thank you so much. see you again soon

2/10 Hirveä

Blues

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
No water. Room Service Slow. A/C didn't work. Friendly Staff
Yöpyi 3 yötä syyskuussa 2023
Patience, DGM vastasi 21.11.2023
Thank you for the feedback. Issues well noted and all resolved. we look forward to seeing you again soon

10/10 Loistava

Asana

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Air port shuttle prompt and clean. Staff very friendly and helpful.
Yöpyi 3 yötä syyskuussa 2023
Patience, DGM vastasi 27.9.2023
Thank you so much Asana

6/10 OK

Z

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel rooms, hallway carpets, furniture etc are very old! The carpet was stinking of cigarettes and had stains. The bathrooms are moldy. The only thing I enjoyed was the hotel service staff who were lovely. I will NOT be returning.
Yöpyi 1 yön syyskuussa 2023
Patience, DGM vastasi 4.9.2023
Dear Z,Thank you for the feedback and information well noted. We look forward to welcoming you again soon. Kind Regards,

8/10 Hyvä

Emmanuel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very Good
Yöpyi 1 yön syyskuussa 2023
Patience, DGM vastasi 4.9.2023
Dear Emmanuel, Thank you for choosing us as your preferred hotel of choice. We look forward to welcoming you again soon Kind Regards,

10/10 Loistava

ernest

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön elokuussa 2023
Patience, DGM vastasi 4.9.2023
Dear Ernest, Thank you for choosing us as your preferred hotel of choice. We look forward to welcoming you again soon Kind Regards,

6/10 OK

Henry

Liikematkailija
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
normale
Arrivato in camera la wi fi non funzionava e acqua da sotto la doccia, quindi mi hanno cambiato camera. pulizia non eccellente la mattina in bagno ho trovato un amico. ristorante non eccezionale colazione buona perfetto se si va per lavoro per dormirci.
Yöpyi 4 yötä toukokuussa 2023

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Bad Front Staffs
When I checked in, the front desk staff couldn't find my name on the computer. The reservation was properly made but they couldn't find it due to their mistake (name and surname were written backwards). Then she called the manager and required me pay again. They realized the mistake but it took 40 minutes to check in. She never apologized and continued to behave arrogantly. Even though I had paid in advance for late check-out, Front Staff (male) was told to "not yet pay!". Great breakfast, nice room, good housekeeping, but the worst front desk staff, I will never stay at this hotel again. Now I know why this hotel is vacant when other hotels in Accra are fully booked.
Yöpyi 3 yötä huhtikuussa 2023
PNKK vastasi 5.5.2023
Thank you for taking your time share your experience. We are happy to inform you that all concerns raised and duly noted and corrective action taken.

10/10 Loistava

Irvin

Yöpyi 13 yötä maaliskuussa 2023
PNKK vastasi 5.5.2023
Thank you for your kind review.We look forward to seeing you again soon.Sincerely,

6/10 OK

David

Hyvää: Siisteys ja henkilökunta ja palvelu
The staff was very helpful and friendly. In my first room the air conditioning did not work, and maintenance quickly came to look at it. They were unable to immediately repair it, so they arranged for me to be moved to another room right away. This hotel is very poorly lit, especially in the hallways. It is downright gloomy, and presents a depressing, unattractive appearance. They really need to work on the lighting.
Yöpyi 1 yön helmikuussa 2023
Patience vastasi 19.4.2023
Dear David,Thank you for taking time to send in your feedback. This is very much appreciated. We're happy to inform you that, all the concerns you have raised have been resolved. All hallways are now lit and very bright.We look forward to welcoming you back to a brighter Premier Life experience.Thank you

10/10 Loistava

Idris

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing

10/10 Loistava

Mark

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very welcoming and the hotel provide excellent service including the restaurant. I love the fact it is open 24 hours with great workers and service.

2/10 Hirveä

Orezioghene

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Do not stay at this hotel. Another reviews have said, there are cockroaches. Staff is poorly trained and does not communicate well. Room phones did not work, A/C was spotty, rooms are not cleaned well. Extremely overpriced and the restaurant food is not good.

10/10 Loistava

Nengi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed my time at Best Western, Accra. Great hospitality from the staff, great food options, centrally located (max 15min drive to any hot-spot in the city. Slight issue with the room I stayed in though, there was a constant noise like the AC was on (even when it was off). This noise never stoped, from morning till night. Would be great if someone could see to it. It was in room 334. Besides that, everything was perfect! Thank you :)

8/10 Hyvä

Latifa

2/10 Hirveä

Dorothy J

Yöpyi 1 yön syyskuussa 2022
Patience vastasi 4.1.2023
Dear Dorothy,Thank you for sharing your review. We hope to see you again soon to provide you with an exceptional guest experience.Kind Regards

8/10 Hyvä

Nana

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Liked the sercice and how the stafff went the extra mile to make the customer happy. I dont like the breakfast. Serviceing rice and boiled potatoes for breakfast is too much. You need variety
Yöpyi 1 yön lokakuussa 2022
WW vastasi 18.10.2022
Dear Nana,Thank you for your kind words. They enable improve on our service standards. We will see you again soonest!

4/10 Huono

Mark

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
Staff was Excellent. NEW restaurant was HORRIBLE. Some Rooms had RATS. Computer/Business center had NO working equipment. Management needs to be more "attuned" to customer Service.
Yöpyi 9 yötä heinäkuussa 2022

6/10 OK

James

Yöpyi 4 yötä elokuussa 2022
Patience vastasi 18.8.2022
Dear James, Thank you so much for the review. We look forward to welcoming you again to the Premier Life Experience

8/10 Hyvä

Zeinab

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is my second time staying here. I think that there are parts of the hotel that are being upgraded because this room was leaps and bounds better than the other room I stayed in. My only complaint is that the bathroom light was very dim - maybe the lightbulb needed changing. Otherwise great service and good place for an overnight stay.
Yöpyi 1 yön heinäkuussa 2022

10/10 Loistava

Tonetta

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä heinäkuussa 2022
Patience vastasi 18.8.2022
Dear Tonetta, Thank you for the superb ratings. Your friendship was fantastic. We look forward to welcoming you again to the premier life experience.

8/10 Hyvä

Lucky

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I enjoyed my stay. the hotel is wearing a new look compared to my last visit. The AC worked better and excellently.
Yöpyi 3 yötä heinäkuussa 2022
Patience vastasi 18.8.2022
Dear Lucky, It was a pleasure seeing you and we thank you for your friendship and patronage. We look forward to welcoming you again to the premier life experience. Thank you

6/10 OK

Patrick

Yöpyi 2 yötä kesäkuussa 2022
Patience vastasi 18.8.2022
Dear Patrick, Thank you so much for giving us a great review. We look forward to welcoming you again to the premier life experience. Thank you

10/10 Loistava

Korinn, Stoney Creek

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great!
Yöpyi 1 yön kesäkuussa 2022
Patience vastasi 18.8.2022
Dear Korinn, Thank you so much for giving us an excellent review. We look forward to welcoming you again to the premier life experience. Thank you

10/10 Loistava

william, New Orleans

Yöpyi 2 yötä kesäkuussa 2022

10/10 Loistava

Alberta

Yöpyi 2 yötä kesäkuussa 2022

10/10 Loistava

Asana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was knowledgeable and welcoming. The property is clean and well maintained. Mma Zara’s restaurant that shares the same parking lot has great authentic Ghana food. The free breakfast at the hotel was very filling with great variety.
Yöpyi 2 yötä toukokuussa 2022

2/10 Hirveä

Kapil

Yöpyi 5 yötä toukokuussa 2022
. vastasi 9.5.2022
Dear Mr. Kapil, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mildred Nikoi (Front Office Manager)

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay
Yöpyi 2 yötä huhtikuussa 2022
. vastasi 9.5.2022
Dear James, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again once again. Sincerely, Mildred Nikoi (Front Office Manager)

6/10 OK

Viren

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä huhtikuussa 2022
. vastasi 9.5.2022
Dear Viren, We really thank you for staying with us at Best Western Premier Accra Airport Hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mildred Nikoi (Front Office Manager)

6/10 OK

Zoulfikar

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Was a clean room
Yöpyi 4 yötä maaliskuussa 2022
. vastasi 9.5.2022
Dear Zoulfikar, We really thank you for staying with us at Best Western Premier Accra Airport Hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mildred Nikoi (Front Office Manager)

6/10 OK

Zeinab

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä tammikuussa 2022

10/10 Loistava

De

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent accueil et professionnalisme.
Yöpyi 4 yötä tammikuussa 2022
Sena. vastasi 31.1.2022
Dear De, We are very grateful for making time to complete the survey. We appreciate the positive feedback. We look forward to welcoming you again to The Premier Life experience. Thank you, Sena.

6/10 OK

Zeinab

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä tammikuussa 2022

10/10 Loistava

TIFFANY

Yöpyi 6 yötä tammikuussa 2022
Sena vastasi 21.1.2022
Thank you for choosing to stay with us. We appreciate your feedback. We look forward to welcoming you again to the 'Premier Life Experience'

2/10 Hirveä

Mark

Yöpyi 2 yötä tammikuussa 2022
Sena vastasi 20.1.2022
Dear Mr Mark, On behalf of Best Western Premier Accra Airport Hotel, we wish to apologize for your experience with us. Your feedback is highly appreciated, and we assure you that we are continuously working to improve our quality of service for all our customers. We do hope you will consider staying with us again.

10/10 Loistava

Afua

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was very impressed with their quality services and curtesy. I will definitely recommend
Yöpyi 2 yötä joulukuussa 2021
Patience Naa Kai Kanyi vastasi 2.1.2022
Dear Afua, Thank you for staying with us and also for your positive feedback. We look forward to welcoming you again to the Premier Life experience. Thank you,

10/10 Loistava

Gideon

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice property with receptive staff
Yöpyi 16 yötä joulukuussa 2021
Patience Naa Kai Kanyi vastasi 2.1.2022
Dear Gideon, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

10/10 Loistava

Nanette

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The bathroom but that was taken care of quickly
Yöpyi 2 yötä joulukuussa 2021
Patience Naa Kai Kanyi vastasi 2.1.2022
Dear Nanette, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

10/10 Loistava

Emma

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2021