Dear Guest Thank you for your feedback. We apologize for inconvenience. Being sports weekend can get out of hand sometimes: We hope you understand. We will make sure our staff knows how to handle it from here on.

Hello Mary-Beth,I’m sorry to hear that you had a negative experience with us. We take cleanliness very seriously, and we apologize for falling short in this area. We hope you’ll consider giving us another chance to provide a better experience!

We would like to apologize for these issues, this is definitely not the standard. This was passed on to our housekeeping staff so it could be remedied. We are glad our staff was able to get you taken care of right away last night. We hope you will consider giving us a second chance to provide a better experience!

Hi Robert! We are so glad that you enjoyed your stay. Thank you for the kind words about Andy, I’ll make sure he receives the message! We appreciate you taking time to leave a great review and hope to see you again in the future.

Hello Larry,Thank you so much for taking time to leave us a fantastic 5/5 review! We hope you and your family will come back to stay again soon!

Thank you!!

Thank you Crystal!

Thank you, Larry! We are so happy that you appreciated our fantastic breakfast staff!

Our staff investigated your noise complaint and followed the proper procedures. We are sorry you were not satisfied with your stay and the resolutions we were attempting to provide. Thank you!

Hi Kelley, we are sorry to hear you were not satisfied with your stay. If there is anything we can do to help please feel free to reach out. Thank you!

Thank you!!

Thank you for being a loyal guest, Steve! We appreciate the kind words!

Thank you!

Thank you, Bailey!

Thank you Amanda, we are glad you enjoyed your stay!

Thank you for the feedback. This was disappointing to read, as we never want our guests to feel anything but welcome! Please know that we have addressed this internally.

Thank you!

Thank you, Laura!

Thank you, we are glad you enjoyed our newly renovated bathrooms!

Thank you! Hope to see you soon !

Thank you for your feedback.!!!

Thank you!!!

thank you !! We will work harder to make it better next time. sorry about whatever happened with your stay. we had called and left a message. waiting to hear from you. thank you aging.

Thank you!!!

Thank you!!!

Thank you for your feedback. We are looking into the issues . Sorry about the chair not functioning properly. We are taking care of it .

Thank you!!!

Thank you!!!

dear guest thank you for your review. However, we haven't had issue with elevator not working neither pool being closed unless it's being cleaned. Not sure what you are referring to regarding leak from ceiling. there seems to be some confusion maybe with diffrent hotel. Please check location again. thank you.

Thank you!!!

Thank you so much for the bonus points, Michael! We appreciate your kind words very much!

Thank you!

Hi Karen, thanks for the review! We do offer accessible rooms with beds lower to the ground, and step stools are also available at the front desk to assist if you choose to stay in a standard room with a higher bed! We hope that you will consider staying with us again next time. Thank you!

Dear Guest Thank you for your feedback. Sorry you did not find our mattress to be comfortable. They are pillow tops. Again sorry for trouble.

Thank you for the great review!

Thank you !!

Thank you!

Hello, I am trying to find more information about your reservation information not being received on our system. I apologize for the inconvenience and I will try my best to figure out what happened. Thank you

Thank you for your feedback. We will definitely talk with our breakfast person. sorry about the lights. will see what can be done. Glad you liked our facility. Thank you again.

We are sorry you do not have the best experience during your stay. We hope you will consider giving us another chance in the future.

Thank you. glad you enjoyed our facility. hope to see you again when in area. Have a great day.

Thank you.

Thank you !!

Dear Guest thank you for your feedback. we are extremely sorry for your frustration. We only require incidental if room is paid by third party. cash or debit card as it states in email sent to you at the time of booking. We have not noticed any issues as per items not working but we will keep an eye on. thank you again.

Thank you for your feedback. glad you liked your hot breakfast. Yes!!!! Medison is amazing. We will let her know. She will be delighted. thank you again.