The property itself had everything you would need for a holiday and our apartment had a gorgeous roof top terrace that was a lovely surprise!
The rooms are a little more minimal than the pictures but they are spacious, clean and the air con was amazing! For me it covered all basis.
But there were a couple points that I feel let the place down, when I arrived I was given pretty vague directions to my room which was at the very back of the hotel and hard to find with a 23kg case to drag around, it would be a huge help if someone could try to show people to their room when it’s passed a certain point in the resort. When I got into my room I couldn’t work out the safe, tried to phone down but the phone in my room wasn’t working and neither was the wifi. I told reception about these issues and after a few reminders a technician was sent on day 2. Who couldn’t fix the wifi, he told me none of the phones in the resort were working and that was that. Nobody came after that, so for a 4 night stay I had no wifi or phone. I was out a lot so this wasn’t a huge issue but I think these are basics that the resort need to work on.
I also think charging for the use of a safe needs to be looked at, that’s a pretty basic requirement for guests and I was surprised to be asked to pay for the usage.
All being said I would return to the resort, as I did think the apartment was good value for money and the location was incredible. But those little points would make all the difference!
