Dear Anne, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

Dear Todd, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

Sehr geehrte Frau Anke,im Namen des gesamten Teams des Pousada Palácio Estoi - Faro möchten wir Ihnen für Ihr freundliches Feedback danken.Es ist ausgezeichnet für uns zu wissen, dass Sie einen angenehmen Aufenthalt bei uns hatten und dass wir Ihnen helfen konnten, schöne Erinnerungen zu schaffen.Wir freuen uns darauf, Sie bald wieder in unserem Pousada begrüßen zu dürfen!Mit freundlichen Grüßen, Andreia GuerreiroFront Office Manager

Dear Antonia, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

Dear Castro, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

Dear Robert, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

Dear Richard,Thank you for taking the time to share your feedback regarding your recent stay at our Pousada Palácio de Estoi. We are delighted to hear that you found our Pousada and surroundings beautiful, and we're thrilled that you appreciated the balcony upgrade. It's always a pleasure to enhance our guests' experiences whenever possible.We're also glad to know that you enjoyed your dinner with us. Providing delicious meals is an essential part of our commitment to ensuring a memorable stay for all our guests.We truly appreciate your kind words and hope to welcome you back for another wonderful experience in the future.Warm regards,Andreia GuerreiroFront Office Manager On behalf of the Team at Pousada Palácio de Estoi

Dear Cherie,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our property. It's wonderful to know that you appreciated the beautiful surroundings, spacious and clean rooms, friendly staff, and the excellent buffet breakfast. Your kind words mean a lot to us!We strive to provide our guests with a memorable experience, and it's rewarding to hear that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you once again for choosing to stay with us.Best regards, Andreia Guerreiro Front Office ManagerOn behalf of the Team at Pousada Palácio de Estoi

Chère Camille,Au nom de l'équipe de la Pousada Palácio de Estoi, nous tenons à vous remercier d'avoir partagé votre expérience avec nous suite à votre récent séjour dans notre Pousada.Nous sommes ravis d'apprendre que vous avez apprécié votre hébergement dans notre annexe moderne, ainsi que la chambre spacieuse et propre mise à votre disposition. C'est fantastique de savoir que vous avez pu profiter des différents soins que nous proposons.Nous sommes également ravis que vous ayez trouvé notre petit-déjeuner très bon.Concernant vos commentaires sur notre restaurant, nous apprécions votre honnêteté. Nous prendrons certainement en considération vos commentaires et nous nous efforçons continuellement d'améliorer nos services et nos offres pour mieux répondre aux attentes de nos clients.Encore une fois, merci d'avoir choisi de rester avec nous et d'avoir pris le temps de nous faire part de vos commentaires. Nous espérons avoir l'occasion de vous accueillir à nouveau pour un autre séjour agréable dans le futur.Cordialement,Andreïa Guerreirochef de réception

Dear Jo,On behalf ot the Pousada Palacio de Estois Team, we would like to thank you very much for sharing your wonderful experience with us following your recent long weekend stay at our Pousada.We are thrilled to hear that you had an amazing trip and that you found our Pousada fascinating. It's fantastic to know that you enjoyed the seamless blend of the old and modern parts of our property. Our team works tirelessly to ensure that our guests feel welcome and well taken care of, so we're delighted to hear that nothing was too much trouble for them and that they were helpful, polite, and accommodating throughout your stay.We truly appreciate your recommendation and are honored to be your first encounter with a Pousada. We're glad to hear that you intend to visit more of these beautiful places, and we hope to have the pleasure of welcoming you back to our Pousada in the future.Once again, thank you for choosing to stay with us and for taking the time to share your feedback.Warm regards,Andreia GuerreiroFront Office Manager

Dear Dragan, On behalf of the Pousada Palacio de Estois Team, we would like to thank you for your positive feedback regarding our customer service. We are delighted to hear that you had a great experience with us. Your satisfaction is our priority, and we're grateful for the opportunity to have served you. We look forward to welcoming you back in the future.Best regards,Andreia GuerreiroFront Office Manager

Dear Rebecca,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at Pousada Palacio de Estoi.It's heartwarming to know that our staff's kindness and attention to detail made your stay special. We're delighted that you appreciated the welcome basket of fruit, the extra beverages, as well as the thoughtful gesture of the rose on Valentine's Day.We're glad to hear that you found your room to be clean, spacious, and with a view. Your comfort and satisfaction are our top priorities, and we're pleased that we could provide you with a memorable experience.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards, Andreia GuerreiroFront Office ManagerOn behalf of the team at Pousada Palácio de Estoi

Dear Mr. Harvey, We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests. We would like to apologize for any inconvenience caused during your stay. We are sorry that our team and service did not meet your expectations. We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards,Andreia GuerreiroFront Office Manager

Dear Mir, Thank you for taking the time to provide us with your feedback on your experience at Pousada Palácio de Estoi. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pousada Palácio de Estoi. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Andreia GuerreiroFront Office ManagerOn behalf of the Pousada Palácio de Estois Team

Dear Mr. Hugh, On behalf of our entire team at Pousada Palácio de Estoi, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio de Estoi.Best regards, Andreia GuerreiroFront Office Manager

Dear Robin, On behalf of our entire team at Pousada Palácio de Estoi, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pousada Palácio de Estoi. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pousada Palácio de Estoi and regain your trust during your next visit.Warm regards, Andreia GuerreiroFront Office Manager