Andover Hotellit

”Staff was extremely friendly. Rooms were clean, but needed some internal repairs. ”

”Clean rooms - great place ”

”11/10! Place was clean, modern, great staff, pool was amazing and the staff were awesome. Knowledgeable and friendly. And the breakfast was great too! WIll definitely stay there again and spread the word to friends and family!”

”THIS HOTEL IS FALLING APART MOLD IN THE BATHROOM DOORS FALLING OFF HINGES I HAD TO LIFT THE DOOR TO CLOSE IT LOUD BANGING OF PIPES ALL NIGHT ELEVATORS ARE FILTHY ETC YOU GET THE IDEA ”

”Very noisy late into one night with unruly kids”

”The staff was efficient and helpful. Tea and cofee all day. A pleasant experience near the airport.”

”I enjoyed my stay. The only thing is the jets in the hot tube were weak. ”

”Everything was good, but the hotel was dated and will look really nice once they are able to renovate it. We couldn't beat the price for attending a concert at Mohegan Sun. I couldn't see paying $400+ for the hotels closer to Mohegan Sun. The Grand Lake Hotel was worth the cost we paid.”

”Ugh”

”Airport shuttle efficient and easy. Check in and check out swift and easy. Comfortable room. ”

”Paid $280.00 for a room that was probably worth $99.00( and that’s being nice)..This is a dated hotel,lobby is from the 80’s,the room we were given had wallpaper unglued in spots,the bath had stained ceiling tiles,the tub drain didn’t work( the drain plug wouldn’t stay up resulting in having to stand in you shower water),the cracks around the floor were caulked and dirty.The chair in the room was ripped and old,etc,etc…Bottom line? Choose a different hotel if thinking of staying by the casino..”

”Welcoming Staff was great, unfortunately, two separate staff members indicated smoking on the balcony was permitted. We found out it was not when the Sunday morning desk clerk, Jasmine, kicked us out of the hotel, and the manager avoided speaking with us for hours. his only concern was charging the $250 and kicking us out. Cleanliness was ok except for all the marijuana smoke odor throughout the hotel and most disturbing coming from the room next door to us. when we complained about it, twice...

”Room was clean but we were given a room we did not choose. ”

”The room was clean and relatively well appointed. Bed was very comfortable as were bed linens. However, we stayed three nights and our room was never cleaned. And, the room across from us had a dog that barked literally every waking minute keeping us awake. We complained the first day and were told the desk staff was aware of the problem but yet nothing was one about it! This lasted thursday - sunday. It was unbearable and i felt so bad for the dog!”

”Evearything was clean, convenient, and comfortablle. While the scrambled eggs at breakfast were the best steam table eggs I've had, they were't feshly sceambled good.”

”Our stay here was terrible. The room didn’t look or feel like it had been thoroughly cleaned. The sink was disgusting with stains and black mildew. We chose a non-smoking room, but the room still had an odor. Also, the bedding had cigarette burns in them. It doesn’t appear that they launder their linens separately, which isn’t good for guests who are sensitive to smoke. The walls were paper thin, and we could hear everything going on in the adjacent rooms. We had to call the front desk to ask if...

”the room was fine especially for the price. the guy who checked us in was horrible. I stood at the desk for a while waiting for him to acknowledge me and he never did. I finally had to ask him if he was the one who could check me in. it was very late just after midnight when we arrived. but he was not welcoming at all. We had to ask for more coffee on several occasions, and it took them at least half an hour to bring more coffee. But overall, our stay was nice. I would stay here again. ”

”Was clean location was excellent close to airport and all food options close 👍”

”Very Blah. Leaves Room For Much Improvement ”