Arcola Hotellit

”The bedding was THE LOWEST QUALITY bedding I’ve ever had at a hotel. I was expecting MUCH BETTER from a hotel that is part of the Best Western franchise. Check in staff was fine. ”

”Our room was clean and quiet. The sheets and pillows were soft and comfortable. The staff was responsive and helpful. ”

”Beautifully restored property. Clean and comfortable room, bed, and linens. Wonderful, delicious breakfast prepared and served by the friendly proprietor.”

”It was a decent place for an over night stay. They only have a Nescafé coffee machine that you have to wait in line for. It wasn’t working right so we should have used the small one in our room. It would make a lot of people happy if they had regular coffee carafes like every other hotel. ”

”Beds very comfortable. Breakfast was one of the best breakfast buffet we had”

”There was not much variety at breakfast, hardly saw anyone else eating. Sweeper had not been run in our room cheese on floor, no toilet paper in room had to run someone down to get it. We had a storm first night and rain blew in and carpet got wet on edges.”

”Clean”

”Comfortable, clean room. ”

”Staff was friendly. Room was mostly clean. The tub had mold on the caulking so it looked dirty. Room was not serviced each day which is fine as far as the bed goes but towels had to be asked for and the trash should have been checked on to be emptied. ”

”Clean room! The staff was friendly and attentive. I've stayed at a few different hotels in Mattoon and really enjoyed this one. No need to second-guess; go ahead and book it!”

”Expedia states Breakfast included. Only juicebar and fruit cups. Also no roll away beds available.”

”Very nice hotel. Comfortable beds. Great location”

”Lots of problems with hotel. Pool was out of order. Tv didn’t work in room, tiles broken in bathroom”

”Room was all disorganized tv pushed out with dresser, nightstand pulled away from wall, shower had no water pressure. Will not be back to this location. ”

”Friendly and helpful staff”