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”This is the property that i booked but i actually changed properties the second night. We stayed at the maple beach property it was right next to the beach, close to the excursion pickups/dropoffs. The hotel staff were nice, the hotel security was nice and helpful, the host is the same person for both properties he is amazing, very accommodating, very nice person, his communication is great, and he is very helpful. The property sits next to good dominican restaurants, convenient stores and even...

”I had a very disappointing experience at this hotel and would not recommend it. The staff was consistently rude throughout my stay. I was actually yelled at multiple times, which is completely unacceptable, and several staff members rolled their eyes when I asked simple questions. It made the entire experience uncomfortable and unwelcoming. Another ongoing issue was with basic service. Staff would take our towels and not replace them, and then seemed annoyed or upset when we asked for new ones....

”En general todo esta bien, pero se hace un cargo adicional por electricidad que nunca se nos comentó ”

”Everything was fine but the rooms need better lighting ”

”F word this plaxs”

”The owner asked for more in deposit than was in the deal with Hotels.com He also wanted me to pay extra for the electricity after I had stayed there for 2 nights ,not in the contract with Hotels.com I did not agreed with this and did not pay.”

”The check in is a nightmare, no staff to guide in the location, to contact is only via WhatsApp and I found out bacause someone told me. We have to pay electricity and a deposit when al ready we in advance paid in full . The electricity was on when we could enter the apartment, 30 minutes later was shut down and by 7 pm came back. Very bad experience. Never more use this kind of concept, there is not value for the money paid. Is better to pay one hotel room with all amenities and solve the...

”Shared spaces like the beach and pool were fantastic, and our 2 young kids enjoyed it. Room had some repair issues like a ripped couch and a broken glass table, that caused some safety concerns. Getting a dinner reservation at the nicer restaurants was a major challenge, but luckily we had an assigned consierge that was amazing!! He helped get us reservations when the app said sold out, and also helped arrange a taxi for a snorkel trip an hour off property. Food in general was not great, but...

”Var mange parkeringsplasser ledige og lett med dyr.”

”Would have been nice if all rooms had windows. Rooms were stuffy. They need to offer better breakast options.”

”The rooms were clean and tidy and I always saw employees cleaning pools or common areas. The pool and beach were amazing! ”

”Great staff, a very nice hotel & rooms. We enjoyed our stay. Good breakfast, location and cleaning Thank you for your hospitality and greetings from Finland!.”

”Instalaciones muy modernas y comodas, sin embargo, el servicio a la habitación fue muy lento, la comida no era tan bueno, la comida del desayuno no estaba muy buena tampoco… Deben mejorar ese tema de servicio y de la comida ASAP. ”

”Good value for the cost. Location is good and an easy walk to the beach and a few restaurants. It was my first time outside of a resort in the DR and this location felt safe”

”Muy acogedor y familiar”

”Restaurants in the area provided plenty of choices, which made dinner easy. ”

”My experience at this hotel started when I arrived around 3:30 p.m. Although no other guests were waiting to check in before me, the process took about 50 minutes. The delay was due to my room key (room number 5) being lost. The receptionist was on his first day, and although he was confused and inexperienced, he genuinely tried his best to help. After about 50 minutes, I finally received my key and was able to enter my room, very tired and jetlagged, and I really needed to rest. However, I...

”Couldn’t use the ac because it kept leaking water all over the floor. Didn’t stay the whole duration while here. I had to leave to another hotel to feel more comfortable. ”