Arroyo Hotellit

”Rauhallinen paikka maaseudulla, ei ollut juuri muita asukkaita, joten saatiin nauttia uima-altaasta ja auringosta ihan itsekseen. Ravintolassa ja palvelussa ei paljon kehumista ollut, mutta pitkä ranta ja maisemat oli plussaa :)”

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”Yes, the staff was helpful, room was nice with a great view,and food was delicious ”

”Property in and of itself is clean. Staff is friendly and responsive. Pools are nice. Palmas Del Mar, which is the development it's on has a nice courtyard area with 5-6 restaurants, an ice cream shop, and a little convenience store. The only downside, juat so you are aware, is the beach. It's effectively unuseable. Sargasso seaweed, direct large waves, rugged. (Don't get me wrong, it's very pretty but if you have kids and the thought is utilizing the beach. It's going to be a challenge.”

”We had a wonderful stay at Serena Boutique Hotel in Aguas Buenas and would absolutely recommend it to anyone looking for an authentic Puerto Rican experience. From the moment we arrived, Ricardo made us feel incredibly welcome. He was always around the property, working hard to keep everything running smoothly and making sure guests were comfortable. His wife, Gloria, was also wonderful—she prepared fresh breakfast every morning, and it was always delicious. One of the things we loved most...

”Lots to do, Gorgeous surroundings”

”The iron was not working and not hot water.”

”Todo muy bien ”

”Good place to crash”

”Ac perfect ”

”The staff clamed that they sent me instructions on how to enter the room and I didn’t see anything in my mail box reflecting that claim I had to sleep in my car that night I had no phone number to call.”

”The room was clean and good. On the second morning the hotel offered a complimentary breakfast, which was a really nice surprise! The hotel was easy to find and we got some good tips for restaurants and things to do from the reception.”

”Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”

”Poot and parking is not safe.”

”The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. ”

”Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...