Vastaanotto

Arvostelut: Hampton Inn & Suites Atlanta/Duluth/Gwinnett County

2.5 out of 5

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 507 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 240 kautta 1003 arvostelua" "
Arvosana 6 - OK. 101 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 72 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 83 kautta 1003 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Monique

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Cristina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great property
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Sahil

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The only complaint is the bathtub was having drainage issues. The water drained really slow and pooled up while taking a shower.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

May

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet room but slightly outdated looking facility. Public areas not too clean. no Internet TV available. room slightly on the small side
Yöpyi 7 yötä toukokuussa 2024

8/10 Hyvä

sue

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is good
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Danay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Limpio,buena atención, buen desayuno
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Ken

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Michelle, Peachtree Corners

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location and the front desk & breakfast attendants are very helpful and professional but friendly . This hampton is always my go to when i just need to get away for a night or 2!!!! Thank you. They do need some upgrades in the suites
Yöpyi 1 yön maaliskuussa 2024

6/10 OK

Hyunjung,

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
nice customer service but not clean much
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Stephanie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
my second time at this location. first time front desk staff amazing. second time amazing that's why i retuned. also i felt safe. I observed a Sheriff vehicle out side in parking lot at all times. also very clean and other staff very hospitable
Yöpyi 2 yötä toukokuussa 2024

6/10 OK

Eileen

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Nya, Lawrenceville

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice room.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Rebecca

Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful area
Yöpyi 2 yötä huhtikuussa 2024

4/10 Huono

Jinxian

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very bad internet connection, front desk staff not nice
Yöpyi 4 yötä huhtikuussa 2024

10/10 Loistava

Sandra, Hermitage

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and quiet
Yöpyi 1 yön huhtikuussa 2024
HMV Properties group vastasi 19.4.2024
Thank you for choosing Hampton Inn & Suites for your recent stay. We're delighted to hear that you found our hotel nice and quiet, as providing comfort is our top priority. We're grateful for your glowing review and appreciate your feedback. Our team strives to ensure every guest enjoys a peaceful and pleasant experience. We look forward to welcoming you back soon for another serene stay.

8/10 Hyvä

Chris

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Ducked off quiet
Yöpyi 1 yön huhtikuussa 2024
HMV Properties group vastasi 19.4.2024
Thank you for choosing Hampton Inn & Suites for your recent stay. We're thrilled to hear that you found our location serene and quiet, providing the tranquil ambiance you sought. We continually strive to exceed your expectations, ensuring every guest experiences the comfort and tranquility they deserve. We look forward to welcoming you back soon for another memorable stay.

8/10 Hyvä

Marcel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Front Desk staff was kind and very responsive.
Yöpyi 2 yötä huhtikuussa 2024
HMV Properties group vastasi 19.4.2024
Thank you for sharing your experience with us! We deeply appreciate your kind words about our front desk team's responsiveness. Ensuring your comfort is our utmost priority, and we're delighted to have met your expectations. Your feedback fuels our commitment to excellence. We eagerly await your return for another memorable stay!

4/10 Huono

Robert

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Central unit appeared to be set on cold temperature with controls inoperative or disabled. Unit blowing cold air throughout the night with no ability to change any setting or turn the unit off.
Yöpyi 1 yön huhtikuussa 2024
HMV Properties group vastasi 19.4.2024
Thank you for sharing your experience with us. We appreciate your feedback, as it helps us ensure every guest enjoys their stay to the fullest. We regret any inconvenience caused by the temperature issue and have addressed it promptly. Your comfort is our priority, and we're committed to ensuring a relaxing stay for all our guests. We look forward to welcoming you back soon for a truly enjoyable experience.

10/10 Loistava

Horng

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean
Yöpyi 1 yön huhtikuussa 2024
HMV Properties group vastasi 12.4.2024
Your positive review truly brightened our day! We're delighted to hear that you found our hotel clean and comfortable during your stay at Hampton Inn & Suites. Your satisfaction is our top priority, and we're committed to maintaining the highest standards of cleanliness and hospitality. We appreciate your kind words and look forward to welcoming you back for another exceptional stay soon.

10/10 Loistava

Cain

Liikematkailija
Hyvää: Siisteys ja palvelut/mukavuudet
It was alright
Yöpyi 1 yön maaliskuussa 2024
HMV Properties group vastasi 12.4.2024
Thank you immensely for your delightful review! We're thrilled to have been a part of your stay at Hampton Inn & Suites. Your satisfaction is our ultimate reward, and we're grateful for your appreciation. Your feedback is invaluable in our pursuit of excellence. We'll keep striving to elevate your experience even further. Looking forward to welcoming you back soon!

10/10 Loistava

Joy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place
Yöpyi 1 yön maaliskuussa 2024
HMV Properties group vastasi 12.4.2024
Thank you deeply for your delightful 5/5 review! Your kind words light up our day here at Hampton Inn & Suites. We're overjoyed to have exceeded your expectations, providing a haven of comfort during your stay. our satisfaction is our motivation to keep exceeding expectations. We value your input and look forward to welcoming you back soon!

2/10 Hirveä

Sabrian

Yöpyi 2 yötä maaliskuussa 2024
HMV Properties group vastasi 12.4.2024
Thank you for sharing your feedback. Your experience matters deeply to us, and we're truly sorry for any inconvenience you encountered during your stay. At Hampton Inn & Suites, our goal is to ensure every guest feels comfortable and valued. Your satisfaction remains our top priority, and we eagerly anticipate the opportunity to welcome you back for a delightful experience.

10/10 Loistava

Angela, N Las Vegas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean & safe place to stay Korean grocery is cross street & food is very good to eat & reasonable price. I Really recommended. I really enjoy stayed this place.
Yöpyi 1 yön maaliskuussa 2024
HMV Properties group vastasi 12.4.2024
Thank you ever so much for your glowing review! We are truly delighted to hear that your stay with us was enjoyable and that our commitment to cleanliness and safety met your expectations. We're thrilled you found our location convenient and the nearby Korean grocery appealing. Providing comfort and convenience is our top priority, and we're elated to have succeeded during your visit. We hope to welcome you back for another delightful stay!

8/10 Hyvä

Shellie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
HMV Properties group vastasi 12.4.2024
Thank you for choosing Hampton Inn & Suites and for sharing your feedback. We're thrilled to hear you enjoyed your stay. Your satisfaction is our top priority, and we're delighted to have met your expectations. Your kind words inspire us to continue providing exceptional service. We look forward to welcoming you back soon for another comfortable experience.

10/10 Loistava

Clifford

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing place to stay. I stay here every time I’m in Duluth. The staff are all so friendly and willing to help.
Yöpyi 3 yötä maaliskuussa 2024
HMV Properties group vastasi 12.4.2024
Thank you for your heartfelt review! We're thrilled to be your go-to spot and it's an honor to serve you. Your kind words about our friendly staff truly warm our hearts. At Hampton Inn & Suites, ensuring your comfort is our top priority. We deeply appreciate your loyalty and trust in us. Your satisfaction is our ultimate reward, and we look forward to welcoming you back for more memorable experiences.

2/10 Hirveä

Jinyong

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
.
Yöpyi 1 yön maaliskuussa 2024
HMV Properties group vastasi 27.3.2024
Thank you for sharing your experience with us. We're deeply sorry to hear about your disappointment. Our utmost aim is to provide the utmost comfort and satisfaction to our guests. Your feedback helps us improve, and we genuinely appreciate it. Rest assured, we're taking your concerns seriously and working diligently to address them. Your comfort is our top priority, and we hope to have the opportunity to make this right for you in the future.

4/10 Huono

spencer Lamar

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The building is going through renovations. The bathroom tub does not let water drain. We were moved from 1 room to another and the new room also had the same tub water issue. It wasn’t even worth it to ask for another room and move all our stuff again. Won’t book again unless there’s just no other option..
Yöpyi 2 yötä maaliskuussa 2024
HMV Properties group vastasi 11.3.2024
Thank you for sharing your experience with us. We appreciate your patience during our renovations. Our sincerest apologies for the tub inconvenience; it's not the refreshing soak we aim for! Your insights help us improve, and we'd love a chance to make it up to you. Rest assured, we're working diligently to ensure every stay is as delightful as our motto promises. We value your loyalty and hope to welcome you back soon for an impeccable experience.

6/10 OK

Ronnie and Sandee

Hyvää: Henkilökunta ja palvelu
Needs to be updated-wallpaper, drapes, room furniture and deco. Breakfast is typical.
Yöpyi 1 yön maaliskuussa 2024

2/10 Hirveä

Roszanna

Yöpyi 2 yötä helmikuussa 2024
HMV Properties group vastasi 12.4.2024
Thank you for taking the time to share your experience with us. We deeply apologize for any inconvenience you encountered during your stay. At Hampton Inn & Suites, our utmost priority is your satisfaction, and we regret falling short of your expectations. Rest assured, we're diligently addressing the issues you raised to enhance our guests' experiences. We hope to have the opportunity to welcome you back soon and provide you with the exceptional stay you deserve.

10/10 Loistava

Deborah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Affordable, safe and clean property
Yöpyi 1 yön maaliskuussa 2024
HMV Properties group vastasi 13.3.2024
Thank you for choosing Hampton Inn & Suites for your recent stay. We're delighted to hear that you found our property affordable, safe, and clean! Your satisfaction is our top priority, and we're committed to providing comfort and exceptional service to all our guests. We look forward to welcoming you back soon for another delightful experience.

10/10 Loistava

Bhris

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was cool, the room was nice and clean.
Yöpyi 1 yön maaliskuussa 2024
HMV Properties group vastasi 11.3.2024
Thank you for choosing Hampton Inn & Suites! Your delightful review brightened our day. We're thrilled you found our staff cool and your room nice and clean – it's our pleasure to ensure your comfort. Your feedback fuels our passion for excellence. We look forward to welcoming you back for another top-notch experience.

10/10 Loistava

Joseph Michael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
HMV Properties group vastasi 1.3.2024
We're thrilled you enjoyed your stay with us, and we're grateful for your kind words. At Hampton Inn & Suites, your comfort is our mission, and we're delighted we hit the mark. Thank you for being part of the Hampton family! We hope to welcome you back for another exceptional stay.

10/10 Loistava

Chanita

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was near stores and restaurants
Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 1.3.2024
Thank you for gracing us with your delightful presence at Hampton Inn & Suites! We're thrilled to hear you enjoyed our convenient location amidst stores and restaurants. Your glowing review warms our hearts! Our team is committed to providing comfort, and your satisfaction is our top priority. Looking forward to welcoming you back for another splendid stay!

10/10 Loistava

Maria

Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 21.3.2024
Thank you immensely for your glowing review! We're thrilled to have exceeded your expectations during your stay. At Hampton Inn & Suites, ensuring your utmost comfort is our guiding principle. Your satisfaction is our greatest reward. We appreciate your kind words and cherish the opportunity to serve you again soon.

6/10 OK

Mannshik

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
HMV Properties group vastasi 1.3.2024
Thank you for choosing Hampton Inn & Suites! Your detailed feedback is invaluable. Our sincere apologies for any inconvenience during your stay. Your insights guide us to enhance our services. Rest assured, we're addressing the noted areas promptly. At Hampton, comfort is our mantra, and your satisfaction fuels our passion. We look forward to the pleasure of welcoming you back for an even more delightful experience.

4/10 Huono

Rosa

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 1.3.2024
Thank you for taking the time to share your thoughts on your recent stay at Hampton Inn & Suites. We appreciate your candor and value your feedback. We're sorry to hear we fell short of your expectations, but your insights are invaluable. Rest assured, we're already addressing the concerns you raised. Your comfort is our top priority, and we're committed to ensuring a memorable experience for each guest. We hope to welcome you back soon for a truly exceptional stay.

10/10 Loistava

SUN IM

Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 1.3.2024
Thank you for choosing Hampton Inn & Suites. We're thrilled you enjoyed your stay, and your compliments inspire us to keep raising the bar. We truly appreciate your valuable feedback, and it's our pleasure to ensure your comfort. We're here to turn moments into memories, and your smile is our greatest reward. Looking forward to welcoming you back for another delightful experience!

10/10 Loistava

Gloria

Liikematkailija
Hyvää: Palvelut/mukavuudet
Was a quick stayed but pleased with everything.
Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 1.3.2024
Thank you for choosing Hampton Inn & Suites! We're delighted your quick stay was a pleasant one. Your rating lights up our day! We're thrilled to know you were pleased with everything during your visit. Our team is committed to creating comfort, and it warms our hearts to hear we hit the mark with you. Your kind words motivate us to keep striving for excellence. We hope to welcome you back soon for another delightful experience.

4/10 Huono

Carlos I Mendez

Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 1.3.2024
Thank you for sharing your thoughts! We're grateful for your feedback as it guides us in our mission to enhance guest experiences. Your comfort is our top priority, and we appreciate your honesty. We're working diligently to address the concerns you raised, ensuring every stay is exceptional. Your insights are invaluable, and we look forward to welcoming you back for an even more delightful experience.

10/10 Loistava

Quiena

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice
Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 1.3.2024
Thank you for the delightful review! We're thrilled to hear you enjoyed your stay at Hampton Inn & Suites. Your kind words warm our hearts, and we're delighted to have exceeded your expectations. At Hampton, we aim to create an oasis of comfort, and your feedback reinforces our commitment. We appreciate your recognition and are genuinely grateful for your time in sharing your positive experience.

10/10 Loistava

MLL

Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 21.3.2024
Thank you for choosing Hampton Inn & Suites for your stay! Your perfect rating truly brightens our day. We're delighted to hear that your experience with us was exceptional and that you enjoyed our amenities. Ensuring your comfort is our utmost priority, and we're thrilled to have met your expectations. Your satisfaction is our inspiration, and we hope to welcome you back for another memorable stay.

10/10 Loistava

Arin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Comfort Inn Downtown Charleston & Team vastasi 29.2.2024
Your delightful review made our day! We're thrilled to know you experienced the utmost comfort during your stay. Your kind words fuel our commitment to excellence. We've noted your comments and appreciate your insights. We're here to ensure every visit exceeds expectations. Your satisfaction is our driving force. Looking forward to welcoming you back for another fantastic stay.

10/10 Loistava

Hee J

Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 21.3.2024
Thank you for your glowing review! We're thrilled to have provided such a delightful stay for you at Hampton Inn & Suites. Your satisfaction is our utmost priority, and we deeply appreciate your kind words. Rest assured, we're committed to maintaining the highest standards of comfort and hospitality. We look forward to welcoming you back for another exceptional experience soon!

8/10 Hyvä

hee yong

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quite
Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 29.2.2024
Warm greetings from Hampton Inn & Suites! We extend our heartfelt gratitude for sharing your thoughts with us! Your kind rating brings joy to our team. We're thrilled to learn that your stay was quite enjoyable, but we also want to address any areas for improvement. We appreciate your feedback, and we're committed to making every stay exceptional. Your comfort is our top priority, and we'll continue striving to exceed your expectations on your next visit.

10/10 Loistava

Hsiu

Yöpyi 2 yötä marraskuussa 2023
HMV Properties group vastasi 29.2.2024
We're overjoyed to receive your fantastic rating! Your delightful words truly brightened our day. Our team thrives on creating memorable experiences, and we're thrilled we hit the mark with you. Your appreciation fuels our commitment to providing top-notch comfort. We're honored you found our hotel inviting. Rest assured, your valuable feedback will guide us in maintaining excellence.Looking forward to welcoming you back soon for another stellar stay!

10/10 Loistava

Richard

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel at a reasonable price.
Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 29.2.2024
Thank you for sharing your delightful review! We're thrilled to hear you found our hotel to be a good value. Your satisfaction is our top priority, and we're honored to have exceeded your expectations. We appreciate your keen eye for value and are grateful for your acknowledgment. Your comfort is our mission, and we're here to ensure each stay is as wonderful as yours. We hope to welcome you back soon for another fantastic experience.

10/10 Loistava

Gary

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very comfortable. Janet and Corey are amazing people
Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 29.2.2024
Thank you for your delightful review! We're thrilled you found comfort in our hospitality. Your praise for Janet and Corey warms our hearts. Rest assured, your experience fuels our passion for providing exceptional stays. Looking forward to hosting you again!

10/10 Loistava

Felicia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent Stay
Like always it was excellent and the front desk attendant is the best ever. She made the stay well worth it!!!!!! I felt safe and as if I was around family ❤️
Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 29.2.2024
Warm greetings from Hampton Inn & Suites! Your delightful review has brightened our day! We're thrilled to hear that your stay was excellent, and our front desk attendant left a lasting impression. Ensuring your safety and comfort is our top priority. It warms our hearts to know you felt like family during your visit. Looking forward to welcoming you back soon for another exceptional experience!

10/10 Loistava

GARY

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
VERY CLEAN AND QUIET, GREAT DECOR CLOSE TO RESTURAUNTS
Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 29.2.2024
We're thrilled to hear you found our Hampton Inn & Suites exceptionally clean, and quiet, and enjoyed the great decor. Your appreciation warms our hearts. We're committed to providing comfort, and your satisfaction is our greatest reward. Our team is overjoyed to know you had a wonderful stay close to some fantastic restaurants. Thank you for choosing us. We hope to welcome you back for another outstanding experience.

6/10 OK

Hien

Yöpyi 1 yön helmikuussa 2024
HMV Properties group vastasi 21.3.2024
Thank you for choosing Hampton Inn & Suites! Your feedback helps us improve. We strive to ensure every stay is flawless. Your comfort is our priority, and we sincerely apologize for any inconvenience you experienced. We hope to welcome you back soon for a truly delightful experience!