2/10
Pool is in the center of the hotel. Even though the pool hours say it closes at 10, there were people in it yelling and screaming well after. Had to leave early due to a family emergency and was charged an early departure fee of $134 even though I had prepaid for the room. I only notified the desk of our departure as a courtesy. Clearly I should have just let it sit vacant until our checkout day. Took an act of Congress to get anything done regarding a reversal of the early departure fee. Worst Hilton experience I’ve ever had.
Rachel M
Yöpyi 3 yötä heinäkuussa 2025