Majoituspaikan sisäänkäynti

Arvostelut: Sonesta ES Suites Atlanta - Perimeter Center North

3 out of 5
Sonesta ES Suites Atlanta - Perimeter Center North
760 Mt Vernon Highway Northeast, Atlanta, GA

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 407 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 253 kautta 1001 arvostelua" "
Arvosana 6 - OK. 138 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 81 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 122 kautta 1001 arvostelua" "

7,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

timo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Timo Finland
Nice place to stay and easy to go with car to downtoun Atlanta
Yöpyi 2 yötä elokuussa 2019
NJS vastasi 25.8.2019
So many of our guests love our location; we avoid the hustle and bustle of downtown Atlanta, and yet the city is just a short drive away. Hope you visit again soon!

10/10 Loistava

Diego

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Its good
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Chanell

Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Steven

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
The hotel is decent. However, there was a bad stronger odor in the room. Maybe it was from the air vents or carpet. There were stains on my Carpet. I had to go out and buy bleach spray and disinfect spray just for my comfort. I would recommend pulling up all the carpet and replacing and clean the HVAC unit to clear the air waves when AC is on. I would recommend this place, but I would not stay here again unless there is a better room with clean carpet and room that smells fresh.
Yöpyi 1 yön toukokuussa 2024
NJS vastasi 8.5.2024
Our deepest apologies for the issues you experienced during your stay. Comments like yours will help us improve and be able to welcome you back - and we do hope you will be back. Safe travels.

10/10 Loistava

Chelynn

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Okay property needs more cleaning
Yöpyi 1 yön toukokuussa 2024
NJS vastasi 2.5.2024
Thank you for your review! Your comment will be passed on to our housekeeping and maintenance departments. Please visit us again

6/10 OK

Cheyenne

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
N/a
Yöpyi 3 yötä tammikuussa 2024
NJS vastasi 1.5.2024
Thank you for your review...please visit again soon!

10/10 Loistava

Samuel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Last minute booking; Expedia honored my rewards and the room was just what we needed !
Yöpyi 2 yötä huhtikuussa 2024
Barbara Clark Assistant General Manager vastasi 30.4.2024
Thank you for your feedback

8/10 Hyvä

Tina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed my stay
Yöpyi 1 yön huhtikuussa 2024
NJS vastasi 26.4.2024
We are so glad you enjoyed your stay!Please visit us again soon

6/10 OK

Marisol

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Barbara Clark Assistant General Manager vastasi 23.4.2024
Thank you for your feedback

2/10 Hirveä

donna

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like the area it’s in but I didn’t like the fact that someone was playing music over my head all night Friday and Saturday and running around we didn’t have bath towels until after 8pm Saturday night I never been through this before
Yöpyi 2 yötä huhtikuussa 2024
Barbara Clark Assistant General Manager vastasi 22.4.2024
We're sorry you were unhappy, we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 Hirveä

Danelle

Yöpyi 1 yön huhtikuussa 2024
NJS vastasi 13.5.2024
Thank you, and we will certainly do better next time.

8/10 Hyvä

Brianna

Hyvää: Majoituspaikan kunto ja tilat
My room never got cleaned after asking several times . If I needed anything I had to walk all the way to the front to get it.
Yöpyi 3 yötä huhtikuussa 2024
Barbara Clark Assistant General Manager vastasi 15.4.2024
We apologize for your experience and appreciate your feed back, thank you.

8/10 Hyvä

Brandon

Yöpyi 2 yötä huhtikuussa 2024
Barbara Clark Assistant General Manager vastasi 30.4.2024
Thank you for feedback.

4/10 Huono

brittney

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I paid for a 3 night stay at Sonesta which I paid for through Expedia, due to life happening I had a family emergency and had to cut the stay a day short. I asked how I could I be compensated for my last night because I’m not staying, they (Sonesta) told me to contact Expedia and they have to contact them. When they tried to contact them Sonesta denied Expedia the refund stating that they would be penalized by corporate. Individuals who I spoke with were Dilan and Barbra which is the property manager.
Yöpyi 3 yötä huhtikuussa 2024
NJS vastasi 10.4.2024
I am very sorry for the issues you encountered, and will certainly follow up with our corporate office on the policy.Thank you

10/10 Loistava

Bianca

Hyvää: Palvelut/mukavuudet
Good
Yöpyi 4 yötä huhtikuussa 2024
NJS vastasi 9.4.2024
Thank you so much!

8/10 Hyvä

Aisha

Yöpyi 4 yötä huhtikuussa 2024
NJS vastasi 26.4.2024
Thank you for your kind review. Hope to see you again soon

10/10 Loistava

Alexandria

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice, quiet area and friendly staff. The breakfast was also an added bonus.
Yöpyi 1 yön huhtikuussa 2024
NJS vastasi 5.4.2024
We are so glad you enjoyed your stay! Please visit us again soon

8/10 Hyvä

Alexandria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Barbara Clark Assistant General Manager vastasi 1.4.2024
Thank you for your feedback

2/10 Hirveä

Colette

Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Disgusting- had to leave. Blood stains on the pillow case should say enough.
Yöpyi 2 yötä maaliskuussa 2024
NJS vastasi 28.3.2024
Please accept our sincerest apologies.I am concerned about the problems you experienced at our hotel during your recent visit and thank you for taking the time to bring this matter to our attention. I will pass them on to the highest level.Thank you.

2/10 Hirveä

Chandra

Liikematkailija
It is not up to the standard that other properties are. Stains on the linens. There were holes in the floor under the carpet and outside trash on the walkways and on the stairs. Cracked walls in the bathroom. Rooms smelled of cigarette smoke.
Yöpyi 3 yötä maaliskuussa 2024
NJS vastasi 28.3.2024
I am so sorry we did not meet your expectations. We take feedback such as your seriously, and will correct the issues you brought to our attention.

8/10 Hyvä

Jamerri

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Although a little outdated, this property was perfect for our vacation. Breakfast hours were a little short however breakfast itself was a great addition!
Yöpyi 5 yötä maaliskuussa 2024
NJS vastasi 28.3.2024
We are so glad you found our hotel "perfect" for your needs. Hope to see you again soon!

4/10 Huono

Jason

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
NJS vastasi 28.3.2024
We wish we could have provided a better experience for you. Hopefully you will give us another chance the next time you are in the area.

6/10 OK

Ndubuisi

Huonoa: Siisteys
Yöpyi 1 yön maaliskuussa 2024
NJS vastasi 28.3.2024
We appreciate your business!

2/10 Hirveä

young

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sofa bed was awful! dirty as hell, couldn't sleep at all. Hous was not cleaned and paid parking even no parking lots around. i parked at the curbe and being charged for parking. Not recommend to stay here. You will be regretted
Yöpyi 2 yötä maaliskuussa 2024
NJS vastasi 17.3.2024
Our deepest apologies for the issues you encountered during your stay. I will certainly bring them to the attention of my General Manager. Thank you.

2/10 Hirveä

Katie

Yöpyi 4 yötä maaliskuussa 2024
NJS vastasi 5.4.2024
We wish we knew how we could have made your stay better. Please give us another chance the next time you are in the area. Safe travels!

10/10 Loistava

swan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
NJS vastasi 8.3.2024
Thank you very much!

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
NJS vastasi 25.2.2024
Thank you so much!

4/10 Huono

Christy

Huonoa: Majoituspaikan kunto ja tilat
Everything was great except for maintenance I called the office once I went into the office the next day told them that the whole left side of kitchen including the microwave and outlets front burner are not working maintenance has not shown up
Yöpyi 2 yötä helmikuussa 2024
NJS vastasi 22.2.2024
We are so sorry for the electrical issues, and hope we were able to resolve the issue. Please let us know if there are any other concerns you may have. Thank you.

10/10 Loistava

Tajuana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very laid back affordable and comfortable
Yöpyi 3 yötä helmikuussa 2024
NJS vastasi 20.2.2024
Thank you for your review! Affordable and comfortable is our goal. Please visit us again soon

4/10 Huono

Lashunda L, cleveland

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked they had breakfast. It was fresh and hot a long with muffins and coffee and juice. There were bugs in the bathroom that may have come in from the vent in the bathroom. There were huge spider webs outside the door. As a person afraid of spiders I was afraid to go into the door. The parking was good. I did have to pay $5 a day which I feel should've been free parking for guests since the vehicle was worked in the hotel lot.
Yöpyi 3 yötä helmikuussa 2024
NJS vastasi 19.2.2024
We appreciate your comments and concerns, and will be sure to notify our housekeeping and maintenance departments. We do hope you will visit again in the future!

10/10 Loistava

MaShelleous

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is home away from home. The experience of being home with a full kitchen, king suite and sofa bed.
Yöpyi 2 yötä helmikuussa 2024
NJS vastasi 19.2.2024
Thanks so much for the great review!Please visit us again soon.

10/10 Loistava

Dina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is very quiet. Its clean, no bugs, its only a few minutes from Target and many restaurants. The staff is friendly and welcoming.
Yöpyi 1 yön helmikuussa 2024
NJS vastasi 19.2.2024
We really appreciate your wonderful review, and hope to see you again soon. Thank you!

10/10 Loistava

Susan, Roswell

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
NJS vastasi 17.2.2024
We really appreciate the great rating!Please visit us again soon.

2/10 Hirveä

Necey

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was very nasty down didnt fix nothing we complained about smoke detector beeped the whole visit dirty linen was left from last visiter food left in fridge couldn’t get clean linen only nice person was the houseman we will never go back there again and they charge $5 a night for parking and $200 deposit I’ve never in my 54 years ever heard of that I travel a lot and get rooms all the time
Yöpyi 4 yötä helmikuussa 2024
NJS vastasi 15.2.2024
Your comments have been passed on the the highest level. We are truly sorry for any issues that you may have experienced.

8/10 Hyvä

Joseph

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good job but have USB outlet in rooms. Also, get new keyboard for computer in lobby.
Yöpyi 2 yötä helmikuussa 2024
NJS vastasi 15.2.2024
Thank you for your comments, and we appreciate your business! I will pass on your suggestions to our GM.

6/10 OK

Linda, Mount Juliet

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
The place was a bit run down and dingy. Our license plate was stolen while we were parked in their lot. This is probably not the fault of the motel, but as we were leaving a day later we noticed another car with a missing license plate and a sign in the back window stating: stolen plates.
Yöpyi 3 yötä tammikuussa 2024
NJS vastasi 11.2.2024
We are so sorry for the issues you encountered, which do not represent our neighborhood or Sonesta at all. We do hope you visit again in the future. Safe travels!

4/10 Huono

Emmjolee

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was not that nice and room was old and dingy. It was not what it looked like on the pictures. I would not recommend.
Yöpyi 2 yötä helmikuussa 2024
NJS vastasi 8.2.2024
Thank you for your comments, and they will be passed on to upper management. We appreciate your concerns.

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
2.5 stay
Towels, pillow cases were dirty.
Yöpyi 2 yötä helmikuussa 2024
NJS vastasi 8.2.2024
Housekeeping will immediately be informed of these issues. Our sincere apologies.

8/10 Hyvä

Junita

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Over all good stay
My stay was good . The staff was excellent . My only complaint is that my kitchen was not fully stocked . I was missing utensils , & bowls . I feel like they should put more items in the kitchen to make it easier for the guests. Overall my stay was comfortable, my room was clean for the most part except someone’s child scribbled on the walls and that was not cleaned . The bed could’ve had a warmer blanket. It over all was a good stay. The complimentary breakfast was very good .
Yöpyi 3 yötä helmikuussa 2024
NJS vastasi 8.2.2024
We appreciate your comments, and are glad you enjoyed your stay! We will definitely inform housekeeping of the missing items. Please visit us again soon!

2/10 Hirveä

Nileshkumar

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
When I arrived at the property late night, I was told that rooms are not available although I had paid for my stay through Orbitz. Themy made me stay at another property for one night, then check me out next day and shuttle back to their property where I had to wait until 4:00 pm to get my room.
Yöpyi 5 yötä tammikuussa 2024
NJS vastasi 3.2.2024
We are sorry for the issue you encountered. Due to unforeseen circumstances, we became overbooked that night in question, and one of our sister properties helped us in accommodating a few of our guests. This was an unfortunate occurrence, and we apologize for this unfortunate situation. We appreciate your feedbeek.

10/10 Loistava

Cuong

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice place for couple or family
Very nice and roomy place w/2 master BR and 2 separate baths. Lots of desk space to work and full kitchen amenities. Good TV and internet speeds. Would come back.
Yöpyi 3 yötä tammikuussa 2024
NJS vastasi 3.2.2024
Thank you so much for the great review!Many of our guests are always so happy with the spaciousness of our suites. Please visit us again soon!

4/10 Huono

Omolara

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
My son and I fell sick. The air quality was bad in the room. There were signs of mold in the room.
Yöpyi 2 yötä tammikuussa 2024
NJS vastasi 29.1.2024
We will definitely have our maintenance team check the room. We have very stringent measures in regards to changing and checking all of our air filters. We do apologize.

10/10 Loistava

Antonio

Yöpyi 7 yötä tammikuussa 2024
NJS vastasi 31.1.2024
We really appreciate the great rating!Please visit us again soon

10/10 Loistava

Twan

Hyvää: Siisteys
Good
Yöpyi 2 yötä tammikuussa 2024
NJS vastasi 31.1.2024
Thank you so much for rating our hotel 5 stars!Hope to see you again soon.

8/10 Hyvä

TiaraLynn

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Guest services were nice, I would’ve liked to been informed that something was broken in my room before being assigned to it, but other than that everything was fine.
Yöpyi 2 yötä tammikuussa 2024
NJS vastasi 29.1.2024
We are so sorry for the room issue you encountered!We are glad however that you were able to enjoy your stay! Thank you

10/10 Loistava

Lola

Yöpyi 3 yötä tammikuussa 2024
NJS vastasi 21.3.2024
We really appreciate the wonderful rating!

10/10 Loistava

Carlos

Yöpyi 1 yön tammikuussa 2024
NJS vastasi 21.3.2024
Many thanks for the great rating!

6/10 OK

Jacqueline

Yöpyi 2 yötä tammikuussa 2024
NJS vastasi 23.1.2024
We appreciate the rating. Thank you

2/10 Hirveä

Tara

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
NJS vastasi 23.1.2024
Thank you for your review.

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
NJS vastasi 25.2.2024
We really appreciate your fine score!