Tallelokero huoneessa, työpöytä, silitysrauta/-lauta, ilmainen Wi-Fi

Arvostelut: Holiday Inn Express & Suites Leander, an IHG Hotel

2.5 out of 5

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 256 kautta 457 arvostelua" "
Arvosana 8 - Hyvä. 110 kautta 457 arvostelua" "
Arvosana 6 - OK. 35 kautta 457 arvostelua" "
Arvosana 4 - Huono. 28 kautta 457 arvostelua" "
Arvosana 2 - Hirveä. 28 kautta 457 arvostelua" "

8,6/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Duchess

Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Ashley

Matkusti pienten lasten kanssa
Rooms need better upkeep amd maintenance. Stayed on the second floor and first room the air conditioner didnt work too well and was so humid that the sheets felt wet. First room also had no phone or stopper for the tub. Was moved to the room next door in the morning and it was a little better but atill had a humid feeling. Property not is as good a condition as 2 years ago when we last stayes.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Cheryl, Lebanon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Larry

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ok
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Duchess

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We have stayed at this property several times. Great service. Friendly staff. Very clean. Easy check-in. This time there were large trucks parked by the entrance and they blocked visibility when exiting the property.
Yöpyi 2 yötä toukokuussa 2024
Awesome Front Desk Staff vastasi 23.5.2024
Thank you for your 5 Star Review, Duchess! We have shared your feedback about the trucks blocking visibility to improve that part of your stay. We hope we have another chance to host you!

8/10 Hyvä

Christine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ko
Yöpyi 2 yötä toukokuussa 2024
Awesome Front Desk Staff vastasi 14.5.2024
Thank you for your 4 Star Review! We hope to see you again!

4/10 Huono

Erdal

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
There were a constant noise of fan or an electrical motor. Difficult to sleep.
Yöpyi 3 yötä toukokuussa 2024
Awesome Front Desk Staff vastasi 14.5.2024
Thank you for sharing your experience. We will have maintenance take a look at your room and see what's going on! We hope you come back and see us again!

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great services and CLEAN!!
Yöpyi 1 yön toukokuussa 2024
Awesome Front Desk Staff vastasi 13.5.2024
Thank you for your 5t Star Review! We are thrilled to hear you enjoyed your stay with us! We can't wait to see you again next time you are in the Leander area!

4/10 Huono

Bruce

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No TV remote in room. Phone cord was severed. Pool closed for maintenance. Room noisy! (Walls, ceilings, floors too thin). No freezer compartment in fridge. Lot used to store tree-trimming machinery, vehicles. No comment card, note pad or pen in room.
Yöpyi 3 yötä toukokuussa 2024
Awesome Front Desk Staff vastasi 14.5.2024
Thank you for sharing your experience. We are sorry to hear you had some issues during your stay. We were able to get you a new remote and thankfully most people have cell phones, therefore the room phones are hardly used. We have several accounts that stay with us regulars that use the "tree trimming machinery" (thank goodness for them!) and we no longer put the pen and pad in the rooms due to them being high touch areas. Hope this clears up any confusion and we wish you well!

8/10 Hyvä

Martha A

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great!!
Yöpyi 1 yön toukokuussa 2024
Awesome Front Desk Staff vastasi 14.5.2024
Thank you for your 4 Star Review! We look for the opportunity to host you again and turn that 4 into a 5! See you soon!

8/10 Hyvä

Paige

Yöpyi 2 yötä huhtikuussa 2024
Awesome Front Desk Staff vastasi 14.5.2024
Thank you for your 4 Star Review Paige. We are happy to hear you enjoyed your stay with us recently and we look forward to hosting you again next time. Take care!

10/10 Loistava

Tera

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Comfy beds, very clean rooms, decent breakfast. Staff was super friendly. Enjoyed our stay.
Yöpyi 1 yön huhtikuussa 2024
Awesome Front Desk Staff vastasi 29.4.2024
Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay with us and we invite you to come back again next time you are in the Leander area!!

10/10 Loistava

Carla

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was clean and the staff was so friendly!
Yöpyi 2 yötä huhtikuussa 2024
Awesome Front Desk Staff vastasi 29.4.2024
Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay with us and we invite you to come back again next time you are in the Leander area!!

10/10 Loistava

Arash, San Francisco

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It's a clean and nice hotel. A lot better than anything else in a few miles radius. I'll stay here anytime I'm here in Leander.
Yöpyi 3 yötä huhtikuussa 2024
Awesome Front Desk Team vastasi 23.4.2024
Thank you for sharing your experience! We hope to have the opportunity to host you again next time!

10/10 Loistava

Kacy

Yöpyi 1 yön huhtikuussa 2024
Awesome Front Desk Staff vastasi 14.5.2024
Thank you for your 5 Star Review Kacy! We are thrilled to hear you enjoyed your stay and we look forward to hosting you again soon!

10/10 Loistava

Benjamin, Portland

Yöpyi 1 yön huhtikuussa 2024
Awesome Front Desk Staff vastasi 14.5.2024
Thank you for your 5 Star Review Benjamin! We are so happy to hear you enjoyed your stay with us and we look forward to seeing you again next time!

10/10 Loistava

Ramachandran, Chesterfield

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean property. Conveniently located. Lots of free parking. Comfortable spacious rooms. Well maintained. Good amenities. Very good breakfast. Attentive, welcoming, and friendly staff both at the front desk and at the breakfast bar. Courteous and attentive housekeeping staff. Quiet neighborhood. Reasonable rates. Great value for money! Highly recommended.
Yöpyi 2 yötä huhtikuussa 2024
Front Desk Team vastasi 8.4.2024
Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay with us and that our team's hard work to provide a clean and welcoming environment did not go unnoticed. At our establishment, we are committed to providing the best service possible for all our guests. We appreciate you recognizing our efforts and taking the time to share your feedback. We would be thrilled to have the opportunity to welcome you back soon. Thank you again for your kind words and have a wonderful day!

10/10 Loistava

Lisa

Yöpyi 3 yötä huhtikuussa 2024
Awesome Front Desk Staff vastasi 29.4.2024
Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay with us and we invite you to come back again next time you are in the Leander area!!

10/10 Loistava

Stephen

Matkusti perheen kanssa
The property was fine. Well maintained and no trash or anything laying around.
Yöpyi 2 yötä huhtikuussa 2024
Awesome Front Desk Team vastasi 8.4.2024
We sincerely appreciate you taking the time to share your experience with us. Our team is committed to providing the best possible experience for all of our guests, and we are delighted to hear that you found our environment clean and welcoming. Again, thank you for your feedback. We value your opinion and hope to have the opportunity to welcome you back in the future. Have a wonderful day!

4/10 Huono

Alyssa

Matkusti ryhmän kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
Bed linens were disgusting. Dirty, stained, had makeup on them. Told the front lobby girl and all she did was hand me new sheets. Didn’t offer to have someone come clean the room or move us to a different room. Asked to speak with a manager and she told me there wasn’t one on property. Extremely unsatisfied with the condition of my room and also how the situation wS handled.
Yöpyi 1 yön huhtikuussa 2024
Front Desk Team vastasi 8.4.2024
We apologize that your visit did not meet our standards. The corresponding team member has been informed, and once again, we apologize. Thank you for taking the time to tell us about your experience. Please know that this is not our standard, and we would love the opportunity to host you again.Have a wonderful day!

2/10 Hirveä

Mitchell

Yöpyi 1 yön huhtikuussa 2024
Awesome Front Desk Staff vastasi 29.4.2024
Thank you for sharing your experience. We work hard to prevent any mishaps and we hope you come back and give us another chance to show you how beautiful our hotel really is!

10/10 Loistava

SANTA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing better than arriving tired after a wedding day celebration and being received with a smile and friendly staff.The front desk was really courteous and helpful.
Yöpyi 1 yön maaliskuussa 2024
Front Desk Team vastasi 26.3.2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team's warm welcome made your arrival after a wedding day celebration even more special. Providing exceptional service and a friendly atmosphere is always our top priority, and we're delighted that you found our front desk staff to be courteous and helpful. We hope to have the pleasure of welcoming you back again soon!

6/10 OK

Schaun

Yöpyi 3 yötä maaliskuussa 2024
Awesome Front Desk Staff vastasi 23.4.2024
Thank you for your 3 Star Review!

10/10 Loistava

Fraidoun

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and great breakfast
Yöpyi 2 yötä maaliskuussa 2024
Front Desk Team vastasi 13.3.2024
We are so happy to hear that everything was exceptional with your stay. We strive to do our very best each and every day. Thank you for staying with us and look forward to seeing you again!

8/10 Hyvä

Jeffrey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Front Desk Team vastasi 14.3.2024
Thank you Jeffery, for staying with us, and your feedback. Have a wonderful day, and we look forward to seeing you again.

4/10 Huono

Shirley

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Maids skipped towels and cleaning bathroom. Coffee maker did not work
Yöpyi 3 yötä maaliskuussa 2024
Leander Front Desk vastasi 5.3.2024
Thank you kindly for your feedback; we use feedback like yours to continuously improve our team and hotel. We apologize that you experience was not fully up to the standard. The staff has been informed and addressed the concerns accordingly. Thank you and have a wonderful day!

2/10 Hirveä

Loren

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Heavily bued bugs infested! Stay away!
BED BUGS! I came home with classic textbook bedbug bites all over my body. Insane itching and burning for the past two weeks. I've had to hire somebody for my own home to disinfect my whole house which is going to cost me between $1,000 - $3,000. The hotel really needs to take this seriously. Stay away from here until they do!
Yöpyi 1 yön helmikuussa 2024
Austin Front Desk vastasi 25.2.2024
Thank you for your review. I am so sorry that this happened to you and that you have experienced this. We noticed that you checked out from our hotel just five days ago, so we have reason to believe that this review may be for the wrong hotel. You stated that you have had "itching and burning for the past two weeks." We do take bed bug accusations very seriously. So we took it upon ourselves to have the room checked professionally and serviced. We highly encourage that you contact the hotel you stayed at two weeks ago to report the issue. Thank you and good luck to you.

10/10 Loistava

Rebecca

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Accommodations and breakfast were great. We’ll be back, we have family nearby.
Yöpyi 2 yötä helmikuussa 2024
Awesome Front Desk Staff vastasi 20.2.2024
Thank you for your 10 Star Review! We hope to see you again next time!

10/10 Loistava

Jason

Yöpyi 1 yön helmikuussa 2024
Awesome Front Desk Staff vastasi 6.2.2024
Hello JasonThanks for your review. We here at Holiday Inn Express work really hard to meet and exceed you expectations when you are away from home. Please come back and visit us as we would love to serve you in the near future.

8/10 Hyvä

Jordan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Albert Sledge vastasi 31.1.2024
Hello Jordan--Thanks for your review. We here at Holiday Inn Express - Leander work really are to meet and exceed your expectations. Please visit us soon as we would love to serve you again in the near future.

10/10 Loistava

John

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
everything
Yöpyi 4 yötä tammikuussa 2024
Albert Sledge vastasi 26.1.2024
Hello John and thanks for your review. We here at Holiday Inn Express Work really hard to meet your expectations and we are so glad we did. Please come back and see us as we would love to serve you in the near future

10/10 Loistava

Ernie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Greeted quickly and very nicely. Clean hotel, lobby, and room. Very quiet and peaceful sleep, comfortable bed.
Yöpyi 1 yön tammikuussa 2024
Albert Sledge vastasi 26.1.2024
Hello Ernie and thanks for your review. We here at Holiday Inn Express Work really hard to meet your expectations and we are so glad we did. Please come back and see us as we would love to serve you in the near future

10/10 Loistava

Melissa

Yöpyi 3 yötä tammikuussa 2024
Albert Sledge vastasi 24.1.2024
Thanks Melissa for your review. We here at Holiday Inn Express in Leander work really hard to meet your expectations. Please come back and see us as we would to be presented with another opportunity to serve you in the near future

8/10 Hyvä

Nea

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Wonderful staff, hotel needs some work
This is a very basic hotel. The staff are excellent and they are the reason I would stay again. The hotel needs some upkeep. There was a broken window shade, washer, and the office chair was in terrible shape.
Yöpyi 4 yötä tammikuussa 2024
Albert Sledge vastasi 24.1.2024
Thanks Nea for your review. We here at Holiday Inn Express in Leander work really hard to meet your expectations. We appreciate you pointing out the deficiencies you had to deal with and we have corrected them. Please come back and see us as we would to be presented with another opportunity to serve you in the near future

10/10 Loistava

guadalupe

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Albert Sledge vastasi 24.1.2024
Thanks Guadalupe for your review. We here at Holiday Inn Express in Leander work really hard to meet your expectations. Please come back and see us as we would to be presented with another opportunity to serve you in the near future

2/10 Hirveä

John

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
This was our second attempt at this location and never ever again. The linens stink, the rooms are not clean. Not sure how this can go unaddressed. Our first attempt was November 2021, over two years later and its still the same.
Yöpyi 1 yön tammikuussa 2024
Albert Sledge vastasi 18.1.2024
Hello John,I want to offer my sincere apology for not meeting your expectations. Here at Holiday Inn - Leander, we work really hard to ensure that your stay away from home is an enjoyable one. We hope that you will provide us with another opportunity to serve you in the near future.

10/10 Loistava

Anna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Albert Sledge vastasi 15.1.2024
Hello Anna!Thanks for your review, At the Holiday Inn Express - Leander, we work really hard to ensure that your stay away from home is a pleasant one. Please come back as we love to be able to serve you in the near furture.

8/10 Hyvä

Xiaoping

早餐不错,清洁,安全,交通便利
Yöpyi 2 yötä joulukuussa 2023
Albert Sledge vastasi 11.1.2024
Hello Xiaoping. Thanks for your review. I hope your. I ham happy to hear that we met your expectations. I hope you provide us with another opportunity to serve you in the near future.

10/10 Loistava

Jeremiah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Albert Sledge vastasi 10.1.2024
Hello Jeremiah -- Thanks for your review. We are happy that we meet your expectations during your stay here at the Holiday Inn Express in Leander, Texas. We hope that you will visit us again as we look forward to serving you in the near future.

8/10 Hyvä

Linda

Yöpyi 3 yötä tammikuussa 2024
Albert Sledge vastasi 11.1.2024
Hello Linda and thanks for your review. We at Holiday Inn Express - Leander work really hard to ensure stay away from home is an enjoyable one. We hope you provide us with another opportunity to serve you in the near future.

6/10 OK

Hyun, Leander

Yöpyi 1 yön tammikuussa 2024
Albert Sledge vastasi 9.1.2024
Hello Hyun,Thanks for your review. Looks like we dropped the ball at some point during your stay. We here at Holiday Inn Express - Leander make every attempt to insure your stay away from home is an enjoyable Please come back soon as we would love to serve you again.

8/10 Hyvä

Nam Hoon

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I booked a room for my parents to stay for one night. The initial room that they were given has a couch that didn't look like it was cleaned properly. I brought this issue with the front desk attendant, and he immediately resolved the issue by assigning them another available room that was cleaned properly. The attendant was respectful and very easy to work with (didn't get his name, unfortunately). The property is right across the street from the metro rail and it is walking distance to HEB, so that adds a level of convenience. However, there isn't much to see and do in its immediate vicinity.
Yöpyi 1 yön tammikuussa 2024
Albert Sledge vastasi 9.1.2024
Hello Brijesh,Thanks for your review, We here at Holiday Inn Express - Leander are happy that you were please with your stay. Please come back soon as we would love to serve you again.

10/10 Loistava

Brijesh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Albert Sledge vastasi 9.1.2024
Hello Brijesh,Thanks for your review, We here at Holiday Inn Express - Leander are happy that you were please with your stay. Please come back soon as we would love to serve you again.

10/10 Loistava

Gary

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I checked in at 8:30pm on Saturday and checked out at 9:00am on Sunday morning, Short Stay! So not a lot to review and rate. I enjoyed my stay very much.
Yöpyi 1 yön joulukuussa 2023
Albert Sledge vastasi 9.1.2024
Hello Gary,Thanks for your review, We here at Holiday Inn Express - Leander are happy that you were please with your stay. Please come back soon as we would love to serve you again.

10/10 Loistava

Melissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super comfortable beds, extremely clean!
Yöpyi 1 yön joulukuussa 2023
Albert Sledge vastasi 1.1.2024
Hello Melissa -- Thanks for you review and kind words. We here at Holiday Inn Express--Leander work really hard to meet your expectations. We look forward to serving you in the near future.

6/10 OK

Joseph

Yöpyi 2 yötä joulukuussa 2023
Albert Sledge vastasi 28.12.2023
Hello Joseph--Thanks for your review. Looks like we dropped the ball during your stay. I sincerely apologize that we did not meet your expectations. We at Holiday Inn Express in Leander work really hard to ensure that your stay with us is an enjoyable one. I hope that we will have another opportunity to serve you in the near future.

10/10 Loistava

WesLey

Yöpyi 1 yön joulukuussa 2023
Albert Sledge vastasi 28.12.2023
Hello Wesley--Thank you for your review of us during your recent stay, We here at Holiday Inn Express, Leander work really hard to ensure that your stay away from home is an enjoyable one. We hope that we have an opportunity to serve you in the near future.

8/10 Hyvä

Rita

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Albert Sledge vastasi 26.12.2023
Hello Rita,Thanks for your review--We at Holiday in work really hard to make your stay away from home an enjoyable one and therefore take your review of us very seriously. Please come back and stay with us as we would love to serve you again.

2/10 Hirveä

Vicki

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Albert Sledge vastasi 19.12.2023
Hello Vicki--Here at the Holiday Inn Express, Leander--we work really hard to meet your expectations. However, It looks like we dropped the ball during stay. Hopefully we will be provided with another opportunity to serve you in the near future.

10/10 Loistava

Raul

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfortable hotel
My family and I were in just for the night and found the hotel very easy to get to, the parking lot was great. Check in was a breeze and the room location was spot on my kids found the room comfortable. I would definitely stay at this hotel again.
Yöpyi 1 yön joulukuussa 2023
Albert Sledge vastasi 16.12.2023
Hello Raul,Thanks for your review and kind words. We work really hard to ensure your stay with us is a pleasant one. We look forward to another opportunity to serve you in the near future.