Ball Ground Hotellit

”Everything was great! Highly recommended!”

”The air conditioner wasn't working so I went down to the front desk and was told to operate it at the controls on the blower instead of the thermostat. I went back and did that and waited 30 minutes and there was no cold air. I wnet back down hopfully getting a different room and they said they would send a maintenance man to check it out. He can and said he couldn't fix it. I again went back down ato let the front desk know. There was no appology but they did give us a different room.”

”It was amazing. Loved it”

”Staff very friendly, hotel clean. ”

”Breakfast was excellent. Had pets for 1 night and everything was great.”

”Expedia didn't disclose that the hotel is going thru lobby and hallway renovations. There were contractors, buckets, paint, throughout the lobby. The front desk informed me that they can cancel the reservation but need to contact Expedia for refund. Expedia told me the decision is ultimately the hotel's so therefore i need to talk to them. So basically both sides made me feel like 'suck it, you are too small of a customer and we dont care about your stay" ”

”Unfortunately the room stunk tremendously. ”

”Pleasant stay for one night. Room was good, wifi worked like a charm. Breakfast was just toast, porridge, cereals and muffins, but worked for us.”

”Stay was as expected, inoffensive area with adequate buffet.”

”Our stay was once again terrific!”

”Front desk staff was very kind and engaging in conversation making you feel at home. Breakfast was good. Many items to choose from. Rooms were good size, clean abd comfortable. Had a good night sleep. ”

”Staying in a historic hotel downtown made the whole trip a unique experience. We stayed in the Captains Quarters which has its own parlor with a gorgeous new freestanding tub. The only staff you'll encounter, there's no desk staff, are from the restaurant downstairs and they were very friendly.”

”Hotel under construction, I’m guessing they plan to replace the doors as you could fit your hole hand through the hole between door and frame Staff was very polite and apologetic about hotel condition.”

”The staff was friendly and helpful. Housekeeping helped us when our key card stopped working.”

”Staff support lacking n ignorant to customers! ”

”We stayed in the Villa so we really didnt have any interaction with the staff, other than at check in. The Villa is nice and cozy and very much right in the heart of downtown. Room was clean but could use some touch ups. Not complaining, just an observation. Plenty of towels and toiletries for the weekend. Def recommend the Villa!”