8/10
Front desk staff would not change my credit card at checkout, even though I selected “pay at property”. 3 staffers said because I booked through Expedia, they can’t change the card on file!?!! Very unwilling to help or even try! I booked 3 rooms for our group and they wouldn’t add other names to rooms for them to check in. After calling a 3rd time (and talking to 3rd different person) did someone finally help me add a name. Young man was very nice in fact. Otherwise Front desk people were not friendly at all.
Andrew
Yöpyi 3 yötä kesäkuussa 2025