Bancroft Hotellit

”Room was surprisingly up to par with us. Very suprised due to the old bldg. But inside is remodeled and had a full kitchen. Which is nice if you don't want to spend a lot at the restaurants. But water pressure was good and heated water was also perfect. Only downfall was the thin walls. Could hear everything the room next to us was doing. Also the train track across woke us up a couple times when it came by. They lay on those horns. ”

”Everyone was great staff was awsome, room was fun!!”

”This place should be condemned. Had 3 rooms all had issues, shower didn’t work in one, toilet ran all night TV didn’t work hair on the bathroom vanity in an another, old and needs full renovation or demolition. ”

”Very close to pool and cafes.”

”Room and staff great ”

”Pillows terrible, not enough cover on the bed, place wasdated. Continental breakfast was below average.”

”Staff were very courteous and pleasant. This hotel is located at a truck stop just off the freeway. There is a really good restaurant here and the rooms were very clean and comfy. ”

”There was only a couple issues with our stay. It was a standard breakfast so no complaints there, just always looking for "that special thing". The issues: hottub was over chlorinated to the extent we had to get out as it burned our eyes after 10 minutes or so. There were also no towels and when we inquired about this apparently the holiday inn's (across the parking lot) pool was out of order so the two hotels were SHARING THE POOL and per the agreement the Holiday Inn was suppose to be...

”Very comfortable rooms, good gym, friendly staff, and convenient location ”

”Super cool room. Very clean and comfortable and beautiful!”

”La habitación estaba muy agradable, el personal de recepcion muy atento, el desayuno muy rico, ademas tiene una vista preciosa, 100% recomendable ”

”Air conditioning was super loud. Changed rooms, the tv stopped working. Had to go to the front desk for towels room was cleaned without me complaining once. Front desk kept telling me it was checked off so it had to be clean. Housekeeping Manager Jo took care of us on the last day we were there. She was the ONLY helpful person there. You should advise your front desk staff to not roll their eyes at complaints. ”

”They never answered the door. There was a dog barking at the glass door to the office. There was a sign that said ring the bell, but no-one came for 30min, so I gave up and left. I have a video where I called the phone sitting on the desk and no one answered… While the dog probably woke up the rest of the guest. Unless someone had a heart attack behind the desk, there is no excuse for the lack of service”

”Very clean, great staff, perfect location ”

”Such a pleasant stay with everything you need when staying at a hotel ”

”Front desk was friendly, kind and was very helpful. ”

”All the staff was helpful and friendly. Would recommend this property for any family or friends. Thank you. ”

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