Dear Jari-Heikki,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manage

Dear Ari,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience.I am saddened to know that your overall stay with us has been unsatisfactory. We have well noted of your feedback and I will share this with the team for us to identify our areas of improvement.In renewing our apologies, I hope that this one stay will not mar your whole perception of the hotel and we hope that in time, we can be of service to you again in the future.With best regards,Nopparat AumpaGeneral Manager

Dear Valued Guest, Thank you for visiting Banyan Tree Bangkok recently and for the positive rating. We are delighted that you enjoyed your experience. We hope to welcome you back again. With Best Wishes, Nopparat Aumpa General Manager

Dear Antti, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. We are pleased that there were aspects of your stay that you enjoyed. But equally, we thank you for sharing the areas that you feel can be improved. We do hope that you will consider to stay with us on your next visit so that we can show you the true Banyan Tree service. With Best Wishes, Nopparat Aumpa General Manager

Dear Janne, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Lisa,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Anna,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our accommodation and our restaurants. We do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to Bangkok and please feel free to recommend Banyan Tree Bangkok to your family and friends.With best regards, Nopparat Aumpa General Manager

Dear Richard,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Vanessa,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Allan,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Christine,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our accommodation and our restaurants. We do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to Bangkok and please feel free to recommend Banyan Tree Bangkok to your family and friends.With best regards, Nopparat Aumpa General Manager

Dear Khun Haroon,Thank you for sharing your feedback regarding your recent stay with us.It is very important for us to consistently provide intuitive exceptional services. We are truly sorry to hear about the inconvenience you encountered, particularly from the quality of the room. I will convey your comments to our Director of Engineering for his instant improvements. Please rest assured that all necessary remedial actions will be promptly instituted to rectify and prevent such a concern from reoccurring in the future. Your concerns regarding the conditions of our facilities have been duly noted. Please allow me to inform you that plans for our next renovation project are already underway, and we anticipate significant enhancements to the guest experience upon its completion.Your willingness to share your observations enables us to address areas for improvement and prevent similar issues from arising in the future. Your satisfaction remains our top priority, and we are committed to earning back your trust and loyalty. We sincerely hope for the opportunity to welcome you back in the future, allowing us to demonstrate the strides we have taken to ensure your next stay is flawless.With best regards,Nopparat AumpaSAVP / General Manager

Dear Summer,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Edmund,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. We are glad to have you back at our hotel.Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope that we would have a chance to welcome you to Banyan Tree Bangkok again in the near future.With best regards, Nopparat Aumpa General Manager

Dear ELIE,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear TOSHIE,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Brett,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Barbara,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our services has made your stay with us more wonderful. We hope that these have made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

Dear chisang,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear youngjun,Thank you very much for choosing the hospitality of Banyan Tree Bangkok for your recent stay and sharing your thoughts on your experience.Ensuring the delivery of exceptional and intuitive services is our constant endeavor. My team and I failed to meet your expectations during your stay. With a lack of your personal details, we are unable to locate your reservation and look into it. We would appreciate if you could share your reservation information with us via email for our continuing improvement process. Looking ahead, it is our sincere hope that we would have the privilege of welcoming you back and showcase our genuine hospitality of Banyan Tree Bangkok.With best regards,Nopparat AumpaSAVP / General Manager

Dear Erika,Thank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

Dear Ashley,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Lotto,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Robert,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards,Nopparat AumpaSAVP / General Manager

Dear Soojung,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Khun Isabelle,We're truly sorry to hear about the issues you encountered during your stay. Your feedback is crucial to us, and we're committed to resolving these issues promptly. Please accept our apologies for the inconvenience caused.We're actively working to address the concerns you've raised about the shower, water pressure, flush, and restaurant hours. Your comments will help us improve our services.If there's anything else we can assist you with or if you'd like to discuss your experience further, please don't hesitate to reach out.With best regards,Nopparat AumpaSAVP / General Manager

Dear EDWARD,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear TIK SZE,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Rachel,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Jennifer,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Tsz mui,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Lee,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Khun Ishii,Thank you very much for choosing the hospitality of Banyan Tree Bangkok and sharing your experience with us.My team and I hope that your overall experience with us was a pleasant one. We were however truly sorry for the inconvenience you encountered, particularly from the property location. Please allow me to point out that we provide the complimentary hourly shuttle services to the nearest subway or skytrain station from 9 am to 6 pm everyday. Guests can book for the services in advance with our Concierge Team. Ultimately, it is our hope that we will be given other opportunities in the future to welcome you back and show you the genuine Banyan Tree hospitality again. With best regards,Nopparat AumpaSAVP / General Manager

Dear Archchun,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards,Nopparat AumpaSAVP / General Manager

Dear Khun Jon,Thank you very much for staying at Banyan Tree Bangkok and reviewing your experience for us.My team and I regret to hear about the inconvenience you encountered. With a lack of personal information, we were however unable to locate your reservation and look into the areas of your concerns. We would appreciate if you could kindly share your resevation details with us via email so that we can conduct a thorough review of your recent experience for our continuing improvement process.Ultimately, our hope is that this one stay will not completely mar your whole perception of the hotel and that we will be given renewed opportunities in the future to welcome you back to prove that we are worthy of your patronage. With best regards,Nopparat AumpaSAVP / General Manager

Dear Ayako,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our accommodation has made your stay with us more wonderful. We hope that this has made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

Dear Terri,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Kitamura,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Khun Shinichi, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok and for taking your time to leave a review for us. It is very important for us to consistently provide intuitive exceptional services. We are truly sorry to hear about the inconvenience you encountered, particularly from the in-room technology. I will convey your comments to our Director of Engineering for his instant improvements. Please rest assured that all necessary remedial actions will be promptly instituted to rectify and prevent such a concern from reoccurring in the future. We have furthermore taken note of your feedback regarding the NHK TV channel availability. Our team will reassess our TV channel offerings to better accommodate guests of various nationalities. Your input is extremely valuable in enhancing our guest experience. Once again, we appreciate you bringing your observations to our attention - allowing us to be aware of what we can do better. We hope that we will be given renewed opportunities to welcome you back to make your stay more seamless next time. With best regards, Nopparat AumpaSAVP / General Manager

Dear masahiro,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Michael,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our staff's services.We do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to Bangkok and please feel free to recommend Banyan Tree Bangkok to your family and friends.With best regards, Nopparat Aumpa General Manager

Dear kamran,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Trista,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Khun Mikael,My team and I highly appreciate you choosing the hospitality of Banyan Tree Bangkok and taking the time to share your recent experience with us.It is very important for us to consistently provide intuitive exceptional services. We are truly sorry to hear about the inconveniences you encountered, particularly from the check-in and check-out experiences. I will convey your comment to our Interim Director of Rooms. Please rest assured that refresher trainings will be underway to ensure the service standards of Banyan Tree are properly maintained. We do value and take our guests’ feedback seriously as we are committed to maintaining our brand standards and enhancing our guest experience. Ultimately, our hope is that we will have renewed opportunities to welcome you back to show you our renowned hospitality when you visit us again next time.With best regards, Nopparat AumpaSAVP / General Manager

Dear kamran,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Yusuke,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We have also noted of the areas that you feel can be improved.We will share this feedback with the team and look at these aspects of service which we fell short to improve in the future.We do hope that you will consider staying with us on your next visit so that we can show you the essence of the renowned Banyan Tree service.With Best WishesNopparat AumpaGeneral Manager

Dear Matthew,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager