Dear Milla,Thank you for your kind review.Regards,Winai Moonsri

Dear Jyrki,Thank you for choosing Novotel Bangkok Suvarnabhumi Airport for your recent stay. We appreciate your feedback and would like to apologize for any inconvenience you experienced during your visit. We have taken note of your comments regarding the need for updates. We apologize for any issues you encountered with the bathroom and any unpleasant odors. We will take this into account as we strive to improve our facilities. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Kind regards,Winai MoonsriGuest Experience Manager

Dear Perttu,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager

Dear Jarno,Thank you for your kind review. We hope to see you again soon.Regards,Winai MoonsriGuest Experience Manager

Dear Marko,Thank you for your kind word on our location and for the service at Touchdown sports bar. We hope to welcome you back again.Regards,Winai MoonsriGuest Experience Manager

Dear Kimmo,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Jantar,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Jari,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Ok hotelli,We would like to thank you for the valuable feedback on your recent stay at our hotel. Please accept our sincerest apologies as we did not meet your expectations.We try to ensure that our guests enjoy each and every stay with us. As such, we wish to inform you that we will coordinate your concerns raised with the respective department heads to look into the areas where we have fallen short for improvements.We certainly hope that you would accord us with another opportunity to serve your better.Kind regards,Mongkol Somprasong

Dear Guest,We would like to thank you for the valuable feedback on your recent stay at our hotel. Please accept our sincerest apologies as we did not meet your expectations.We try to ensure that our guests enjoy each and every stay with us. As such, we wish to inform you that we will coordinate your concerns raised with the respective department heads to look into the areas where we have fallen short for improvements.We certainly hope that you would accord us with another opportunity to serve your better.Kind regards,Mongkol Somprasong

Dear Anne,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Jari,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Kirsi,Thank you for your high score rating.Regards,Winai

Dear Matti,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Ritta, Thank you for your support and we hope to welcome you back again in the near future. Regards, Winai

Dear Alan, Thank you for your positive review! We are delighted to hear that you found our hotel clean, the staff helpful and caring, and the room pleasant and comfortable. Our variety of restaurants, bar, and shop aim to provide convenience for short stays. Being close to the airport indeed offers peace of mind. We look forward to welcoming you back soon. Warm regards,Winai MoonsriGuest Experience Manager

Dear Thomas, Thank you for your positive feedback regarding the convenience of our hotel. At Novotel Bangkok Suvarnabhumi Airport, we strive to provide a seamless and comfortable experience for all our guests. Your satisfaction is our priority. We look forward to welcoming you back on your next visit. Best regards, Winai MoonsriGuest Experience Manager

Dear Sandra, Thank you for your kind words. We are delighted to hear that you found our Novotel beautiful and our staff impeccable. Ensuring prompt shuttle service, even at 4:00 am, is a priority for us to provide a seamless experience. We are pleased that you found our hotel a perfect place for an overnight stay near Bangkok Airport. We look forward to welcoming you back soon. Warm regards, Winai MoonsriGuest Experience Manager

Dear Khun Janyakorn, Thank you for your positive feedback! We are delighted to hear that you found everything to your liking during your stay with us. Your satisfaction is our top priority, and we are thrilled that we could meet your expectations. We look forward to welcoming you back to Novotel Bangkok Suvarnabhumi Airport. Warm regards, Winai MoonsriGuest Experience Manager

Dear Khun Janyakorn,Thank you for your positive review! We are delighted to hear that our 24-hour check-in service was convenient for your early morning or late-night flights. At Novotel Bangkok Suvarnabhumi Airport, we aim to provide seamless experiences for all our guests. We appreciate your feedback and look forward to welcoming you again.Best regards,Winai MoonsriGuest Experience Manager

Dear Stephen, Thank you for choosing to stay with us at Novotel Bangkok Suvarnabhumi Airport. We are delighted to hear that you enjoyed the pleasant service from our staff and the outstanding food choices. Our convenient location near the airport ensures easy access with frequent departures every 10 minutes. We look forward to welcoming you back on your next visit. Warm regards, Winai MoonsriGuest Experience Manager

Dear Martha Alicia Rios, Thank you for sharing your positive feedback! We are delighted to hear that you enjoyed our convenient location near the airport and our shuttle service. At Novotel Bangkok Suvarnabhumi Airport, we take pride in our exceptional staff, delicious food, and complimentary luggage storage service. Your kind words motivate us to continue providing outstanding service. We look forward to welcoming you back soon! Warm regards, Winai MoonsriGuest Experience Manager

Dear Sunny,We are truly sorry to hear about your disappointing experience during your recent stay at Novotel Bangkok Suvarnabhumi Airport. We deeply regret that your expectations were not met, and we sincerely apologize for any inconvenience caused. At Novotel, we strive to provide a comfortable and pleasant stay for all our guests, and it is disheartening to learn that we fell short in your case. Your feedback regarding the condition of the room, including the issues with the shower, bathroom floor, outlets, phone, and towels, has been duly noted. We understand the importance of a well-maintained and fully functional room to ensure a restful stay for our guests. Please be assured that we have shared your comments with the relevant teams to address these issues promptly and to prevent any recurrence in the future. We value your feedback as it helps us identify areas that need improvement. We sincerely apologize for the inconvenience you experienced and we would like to assure you that your concerns are being taken seriously. Should you consider giving us another opportunity to host you in the future, we will do our utmost to ensure a much-improved experience that aligns with our high standards of hospitality. Thank you for bringing these matters to our attention. Warm regards, Winai MoonsriGuest Experience Manager

Dear Haruo, We sincerely apologize for the inconvenience you experienced during check-in. At Novotel Bangkok Suvarnabhumi Airport, we strive to provide efficient and attentive service to all our guests. Rest assured; we will address this matter with our team to ensure a more streamlined check-in process in the future. Thank you for bringing this to our attention. We hope to welcome you back for a smoother and more pleasant stay. Warm regards, Winai MoonsriGuest Experience Manager

Dear Jeroen, Thank you for choosing Novotel Bangkok Suvarnabhumi Airport for your recent stay. We are delighted to hear that you found our hotel excellent for a relaxing stopover before your next destination. Our prime location near the airport makes us a convenient choice for travelers like you. We look forward to welcoming you back for another pleasant stay. Warm regards, Winai MoonsriGuest Experience Manager

Dear Colin,We are delighted to hear that you found our hotel very convenient to the airport. Providing easy access to travelers is one of our top priorities at Novotel Bangkok Suvarnabhumi Airport. We appreciate your positive feedback and look forward to welcoming you back in the future.Warm regards,Winai MoonsriGuest Experience Manager

Dear Jeroen, Thank you for your positive review! We are delighted to hear that you found our hotel an excellent place to relax, with a good-sized pool, great restaurants, and an outstanding fitness center. We aim to provide top-notch facilities for our guests' comfort and satisfaction. We look forward to welcoming you back for another rejuvenating stay. Warm regards, Winai MoonsriGuest Experience Manager

Dear Myron, Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay at Novotel Bangkok Suvarnabhumi Airport. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Warm regards, Winai MoonsriGuest Experience Manager

Dear Ann, Thank you for your positive review! We are delighted to hear that you enjoyed our free shuttle service to and from the airport, as well as our excellent facilities including the large swimming pool and dining options. Our staff takes pride in providing attentive service to all our guests. We look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport. Best regards, Winai MoonsriGuest Experience Manager

Dear Joseph Victor, Thank you for sharing your positive feedback with us. We are delighted to hear that you were impressed with the speed and efficiency of our airport transfer service. Ensuring a seamless and prompt experience for our guests is a top priority for us. We appreciate your kind words about our professional staff and the ease of finding our hotel desk at the airport. We look forward to welcoming you back in the future. Warm regards, Winai MoonsriGuest Experience Manager

Dear Lidia,Thank you for your generous score.Regards,Winai MoonsriGuest Experience Manager

Dear YOSHINORI,Thank you for your positive review. We are delighted to hear that Novotel Bangkok Suvarnabhumi Airport was the perfect choice for your transit needs. Our hotel is indeed strategically located for travelers like you. We look forward to welcoming you back in the future.Best regards,Winai MoonsriGuest Experience Manager

Dear Khun Tenwarit,Thank you for staying with us.Regards,Winai MoonsriGuest Experience Manager